Rayteam quite literally did a repair job that nobody else could do. The ABS module in my Mini…read morefailed. No independent shop had the equipment or know-how to do the job, and the dealer wanted $5000 for the repair. Rayteam did it for $1800. They were friendly, accommodating, and VERY knowledgeable. When I told them what was going on, they knew exactly what was wrong and quickly came up with a plan to fix the car. It's been more than two years since this happened and their work has held up flawlessly. They're a bit far from me to do routine maintenance with, but if I need a larger, more complex job done they will be the first number I call.

I barely started describing the problem with my post-Dieselgate Jetta TDI when Frank spoiled the…read morepunchline by identifying the exact issue - a problem with the exhaust filters. Fixing the problem wasn't cheap, but

John is an experienced and insightful mechanic and Catalano automotive is a great place to bring…read moreyour car for service. After purchasing a used 2025 BMW 540i, I noticed a persistent grinding noise from the brakes at low speeds. I took it to the dealership as it is under warranty. They confirmed the noise but told me that the pads were recently replaced and they can't help me. I called John and described the issue and John asked me to bring it the next day. Although he could not reproduce the noise during inspection, based on my description, he suspected the problem was due to second tier BMW brake pads and recommended replacing them with OEM pads and he gave me a very competitive price. I hesitated a bit given that the pads on it were only 2 months old but then decided to trust his judgment, and he was absolutely right. Once the OEM pads were installed, the brakes became completely silent. The difference was immediate and dramatically improved my driving experience. John was professional, honest, and clearly knowledgeable. I highly recommend Catalano Automotive to anyone looking for reliable, expert automotive service.

This garage was great! My daughter was home for holiday break and we discovered she had a hole in…read morethe muffler. I called and owner said bring it in and fixed it that day!

Smart staff Knowledgeable honest…read more They research every system of the car you are looking to purchase so it survives long term We bought a Honda CRV with 100,000 miles on it and she is still rolling with 318,000

In Mid December 2024, we brought our 2020 Audi to Natick Auto Clinic (NAC) because the Check Engine…read morelight turned on. NAC charged us around 4 hours of labor to reconnect a wire that goes to a temperature sensor, claiming the wire was chewed by an animal. Once we started driving upon picking up the car - which was supposed to be repaired, we noticed the Check Engine light was still on. We thought NAC must have forgotten to reset the car computer after fixing the broken wire. We weren't worried because NAC told us there is an one year warranty, and we didn't have a chance to go back there immediately due to the holiday season. We didn't plan to use the car much anyway. We brought the car back in January. NAC claimed that it was the same exact wire that was chewed again by an animal, and this time charged us near 2 hours of labor, and changed the wire connector. It is noticeable that they didn't change the wire connector the first time. Their claim about animal chewing the wire is extremely bizarre, because the car has been parked on the driveway of a house in an affluent Boston suburb neighborhood, in December-January where outdoor animal activities are limited due to the cold weather. When we complained about the charge for the second repair - which should be under warranty, they don't recognize that they didn't properly fix the wiring issue the first time. Instead, we were accused of lying about the Check Engine light never being turned off. We are concerned about Natick Auto Clinic's commitment to quality workmanship and honesty in business practice.

After relocating to New England, I sought a trustworthy auto repair shop and discovered Brakeman's…read moreAuto Repair in Jamaica Plain, MA. Their numerous 5-star Yelp reviews highlighting exceptional service, quality, and professionalism caught my attention. Upon visiting their website, I was impressed by their rich family history in mechanics, which prompted me to schedule an appointment. Surprisingly, securing a slot was easy despite their stellar reputation. Using the Waze app for navigation, I encountered minor inaccuracies; however, locating the shop became straightforward once I realized it's situated across from the gas station on the corner, housed in a distinctive green building. The owner, Ray, was both kind and courteous. He thoroughly examined my brakes and rotors, informed me that he would order the necessary parts, and mentioned there might be a wait. He suggested I consider taking an Uber, but I opted to spend time at a nearby library. Unfortunately, the library was a small branch that didn't open until noon that day, so I utilized the adjacent Curtis Hall Community Center to catch up on some work. Throughout the service, I received timely updates from the shop. The brake and rotor repairs were completed efficiently, and Ray's dedication to customer satisfaction was evident. He checked in later that day to ensure my car was performing well post-service and followed up the next day to confirm my continued satisfaction. This level of personalized service reminded me of the local mechanics back in the South. The most important thing besides the service, and the quality, the VALUE!!! I saved 50% of what I was quoted by the dealership just for brakes!! It goes to show that there are still businesses like Brakeman's Auto Repair that aren't trying to get over on people that provide GENUINE SERVICE in a timely manner. In summary, Brakeman's Auto Repair offers a blend of professional expertise and genuine customer care. For anyone in the New England area seeking reliable auto service, I wholeheartedly recommend them.

Brakesman's replaced the brakes on our daughter's Toyota and adjusted the calipers. The brake pedal…read morehas come up and the car stops much better. We received excellent service and couldn't be happier.

Truly outstanding! I was there today for the first time today to check out a squeaky sound on my…read morecar. They were great-- John rode with me in the car to hear what was going on (I've never had another car shop do that), and then gave me expert advice that was 100% honest (i.e., I didn't need to get a repair unless I want to as the car is totally safe as is). They are kind, professional, and competent.

This is a quality establishment. Every time i've had problems with my car I drop it off and it's…read moreresolved quickly and affordably. I've never left a review on this app, but I felt compelled after my most recent visit. If you're having care problems in the Waltham/Watertown area, this should be your first call.

Unreliable place. Worst attitude. Don't trust coming here ever again. I had a frustrating…read moreexperience at this shop. On a previous visit, I was told they could only do my state inspection if I got my brake work done. I came back after getting the brakes fixed elsewhere, specifically to follow up. When I returned, the owner recognized me and immediately brought up that I had gone to another shop and told me I could go back there instead. Before I could fully explain why I was there, he started pointing out issues with my car and was dismissive. When I asked a question about my front license plate and inspection, he didn't try to help and instead asked me to move out of the driveway so he could assist other customers. The interaction felt unnecessarily confrontational and unwelcoming. I understand businesses have policies and priorities, but the way this was handled felt unprofessional.

Anyone in the Medford or Boston area you NEED to go to Richie's! He offers TOP QUALITY auto service…read morewith such a great price. Richie is one of the most kind-hearted, caring, and genuine person I've ever met. I've been getting my oil changed by him for 3 years now and he goes above and beyond to take great care of my car. To speak to how amazing of a man and business owner he is, I walked in yesterday asking for help to change out my windshield wipers. Richie dropped what he had to help me quickly change out my wipers. You can tell that this business runs on doing good for others. Stop by at Richie's, you will be more than satisfied!

5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

They were Great. Service was awesome and the staff and the mechanics were very good. They answered…read moreall my questions and I gave me an accurate estimate for repairs.

I came in on a Friday at 5pm after taking my car to another shop that was going to charge me…read moremultiple thousands to get work done. They people at Pleasant car care were so nice and helpful, they immediately fit me in and got my car looked at and assessed. They found several of the same things as the other shop but they were not charging their extreme prices. They created videos showing what work needed to be done and why, they had loaner cars available for me and even offered to drive me home while they worked on it. I noticed after I got the car the next day that there was a small vibration and they immediately came and got the car from my house, checked it out, and realigned the wheels at no additional cost. I will definitely be going back for all of my future car needs and highly recommend them.

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical…read moreengineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control arms and brakes and rotors and used scare tactics to tell me that I cannot drive this car as it is a safety issue. I met the owner, i have no idea why I needed to meet him. I had spoken with one of the floor mechanics who showed me a leak from my thermostat. They told me $1300 for brakes, $1700 for control arms, and $1000 for the thermostat... $4000! I drove home (even though they warned me not to), ordered the control arms, rotors, brakes, and thermostat and replaced them all myself. Here are the results: The car has 60,000 miles. The control arms look used like a car with 60k miles should, but they were not anywhere near an imminent failure. Same for the brakes and rotors. The only issue that was important for me was to replace was the thermostat housing... yes, the one that I had taken the initiative to ask the floor mechanic, and the front desk didn't even tell me about! Now, I knew what they were talking about. But I can clearly see how someone who didn't know much about cars would be terrified into hiring them for repairs that really weren't needed. The videos, etc, are all part of the credibility and selling process. Speaking of which, I can tell you that these guys use what's called a "one-call close" sales tactic. Just like at a dealership, these guys know that if a customer walks out the door, 90% of the time, they are not coming back. And, the salespeople are paid on almost 100% commission. That means that if they don't close a sale, they don't eat. They are not interested in a relationship. Here is their job description for the position so that you can see their motivations: Full job description - Automotive Service Advisor Top Tier Service Advisors | Up to $155,000/year ! (Base Salary + Bonus) Are you a certified closer with an exceptional talent for sealing deals? Do you thrive on turning opportunities into results? If you're not among the top 1% in sales, this isn't the role for you. But if you are a driven, determined, and unstoppable closer, keep reading--because this is the life-changing opportunity you've been waiting for. Why Work for Pleasant Car Care ? At Adams Automotive, Now Auto Care, Pleasant Car Care, and JB Auto Care, we don't just offer jobs--we offer a movement transforming the automotive industry. As part of the Houston-Boston Partnership, we're scaling from $50 million to $100 million in the next 24 months. This is your chance to be part of something extraordinary while building generational wealth. Why Work for a Platform Company? Platform companies like ours represent the future of the automotive service industry. Here's why: Career Growth: Endless opportunities for advancement through AutoShop Answers training, mentorship, and leadership development. Learn from the Best: Work alongside industry leaders like Todd Hayes, Joe Adams, Bill Brusard, and Charlie Zlatkos, all recognized as top performers by Ratchet+Wrench. Be Part of Something Bigger: Join a company scaling from $50 million to $100 million and beyond while redefining the industry.