Bought my first RV on Facebook Marketplace. I had no interest in buying from a dealership. I've…read moreheard the nightmare stories (no support, no service, lies, lemons, etc.). But when I was looking for a replacement for my Class A, Vacationland had the exact unit I was looking for listed at a great price. Worked with Noah and Joel to walk the unit. Had my own inspector come through. The gave us HOURS to pick through the unit with a fine-toothed comb; they never rushed us or hovered. Honestly, it was the integrity of the team that made the purchase a no-brainer Had to get some work done on it after purchase and worked with Mark and Mike. I don't have a single complaint. Mark treats me like an old friend every time he sees me; asks me about my kids, remembers their ages. Mike gave me a demonstration of the unit before I drove off in it. Can't say enough how Vacationland has redeemed my perspective on RV dealerships!

My First Impression was quite positive…read more I've recently become interested in Camping / RV'ing. I have no other previous experience with Camping, but common sense told me I would not enjoy sitting in a tent on a bleak, rainy day, like Abel does. My wife and I call him "Misery Camping" when we see him on YouTube. She has no interest in Camping *or* RV'ing - so I knew I'd want a teardrop with room for me and my dog. After a couple months of *very* diligent research, I've analyzed my Requirements (and sadly, my budget!), to determine which of many options "was best for me". Using that learning window, I emerged with nuCamp 650 as one of my "Prime Contenders". So, I got on Facebook, joined a couple of NuCamp Groups, and asked for the name of a RELIABLE local Dealer. The name "Vacationland, in Big Rock" kept turning-up, all with positive comments attached. Vacationland's website states they are Family Owned / Family Run - which is an absolute *must* for me, versus a "McRV Juggernaut" (especially one brand that Liz Amazing constantly calls-out on YT.) I drove myself out to Big Rock, and with a touch of trepidation (I'm a newbie!), went inside on a rainy Saturday afternoon. I was greeted by Joel, who sat down and looked-over my notes describing what I was looking for. I was honored (and proud of) the fact that he immediately mentioned the NuTab trailers - the same one I had honed my list to. He walked me out to the lot. He was helping another set of Customers, so he asked if I minded - I said "of course not!", and he left me with his permission to wander and explore anything I saw. So I checked out the 650's, taking videos and pictures, sitting by myself in the campers in the rain to gauge whether my claustrophobia would kick-in. It didn't, and Joel came back every 10 minutes or so to see how I was doing. His "being cool" with me just wandering around gave me the opportunity to collect data with NO PRESSURE - which in turn changed my requirements just a little bit - now to a 650 Black Canyon. Even more amazing (to me, anyway) - when I showed those videos to my "never ever camping Bride", she was intrigued, and said she'd accompany me on at least one trip, someday. THAT's Progress! I left Vacationland with a very good impression. Although I didn't buy anything on Saturday, I was not pressured to... and Joel's attitude told me an awful lot about the Dealership, too. When Purchase Time approaches (retirement, spring 2027) I'm going to go there *first*. My compliments!

Roman has helped me with my Airstream on two occasions. He could have charged me the first time to…read moredo a whole install but instead suggested a lower cost alternative. In the end he saved me lots of $$. Do not hesitate to call Roman for all your RV needs! he is very knowledgable and fair and also provides the best service!

We're in Chicago and RM RV SERVICE does NOT service Chicago even though their service map clearly…read moreincludes Chicago. So that was very disappointing. Get that map updated! Everything worked out in the end since we asked our local mechanic if he knew anyone ... and a place less than one mile from us repaired our leaking rooftop AC for about the same price RV repair services charge for a service call!

Thiefs... They called us to do work for them (on one of their customer's units) since they were…read more"super busy" -then scammed us and didn't pay their bill to us. All of the bad reviews are true. Do not take your equipment to them, they are a bad business, they don't pay their bills, they ignore phone calls, and they even lied right to my face. They stole our product, sold it to a customer, and kept the money. Mandi and Frank "amanda" Wayeshi is their names. Not honest people.

We bought a new to us trailer and found an issue with the converter eventually determining it was…read moremissing. It is a fairly simple job to replace it I called 5 bears to find a replacement with the understanding that we were replacing the lead acid battery with LifePo. I called several times and described the issue and was told they would talk to service and get back to me. They did not. If they aren't going to say something simple like we don't have time to help you why should you think they will tell you what you need to hear if you do get your trailer in to be serviced?

Sounded friendly when called a flyer posted in our RV Park in AZ. Said he had 10 requests in our…read morepark for March 17/18. Agreed to proceed then was a no show for all of us. Did not answer phone or return voice-mail.

Jim provided excellent customer service. Answered all of questions. Excellent work! Highly…read morerecommend!

Hello Addicts I want to give a shout out to Ehrhardt's RV…read more We have a 2007 Classic 34 with a Slide Out and had a rip at the seam of the slide awning due to high winds. After calling ZipDee for advice, I decided to change out the complete set of 17 year old awning fabric. ZipDee recommended Ehrhadt's for the job. After selecting the awning fabric, they did their magic. And what a beautiful job they did! Changing out awning fabric is way above my pay grade and their service fit our travel timeframe. I highly recommend them, not only for awning work, but as a general service and repair facility. Dave, you're THE MAN!!!

My boat trailer was screaching and making all kinds of noise. The men at Ehrhardt's came out and…read morelooked at it and advised me what to do to eliminate the problem myself. I could not get it to stop so I brought it back and they found the problem and fixed it. They did an outstanding job for a fair price. Because I own the trailer from hell I know I will be using their services again. I wouldnt go anywhere else!!

Kevin came to my home and serviced my fifth wheel. He was thorough and professional…read more I would recommend KRS Mobile for all of your RV services.

Problem: the water pump in our RV was not working. Meaning No water to even wash our hands! We…read morecalled FMCA and they recommended KRS mobile services at 262-308-6032 . I called the number, Kevin answered right away. He was very knowledgeable about our problem. We were confident he could fix our issue. We made an appointment, he was on time , fixed the problem very quickly at a very reasonable price. Thanks to Kevin our Rv travels are on target!

This is an update to my original review and a response to Phil's rebuttal. Phil is for the most…read morepart correct, in his rebuttal, except for his statement that I showed up without an appointment. When hauling a 45' fifth wheel out of storage in the winter it's not happening on a whim. I had worked with someone in the shop and coordinated a time I would be in. But that's water under the bridge. My first review was reactionary and with a bit of emotion. To be fair, Phil does do a good job and did spend a lot of time researching my issue. He is very knowledgeable, does good work and stands behind his work and equipment. That said, this, not my previous review, is more reflective of the quality of work by Phil and his staff.

Phil is an excellent mechanic with an excellent crew. He treats his clients like family. He is a…read morebulldog when it comes to finding hard to find parts. His ethics, professionalism and quality are second to none. The best in the business!

Extremely knowledgeable and easy to work with. What he said is what he did. Highly recommend this…read moreshop for anyone that needs work done on their RV. Thanks Frank.

I'm so pleased with Frank and Illinois Truck & RV Repair! He came out right away, TWICE, for two…read moredifferent issues with my new toy hauler. Small items but important. But when it's raining and 41° I need the furnace to work. Thank God he was able to come out and quickly diagnose and solve the issues. He let me know when he would arrive, arrived on time, and kept the area clean where he worked. Super pleased!