I can't vouch for the quality of the service provided because I can't even get in for an…read moreappointment. I did have one scheduled but it was canceled by the establishment. I do have a voucher from Living Social (now expired) but the appointment was scheduled for prior to the expiration date. Further, I had even booked extra time at their encouragement. Initially, I thought all would be well as the owner contacted me via telephone and email. However, all communication or attempt at resolution has stopped and I'm left holding a worthless piece of paper. I have emailed Living Social for a refund but have not heard back from them yet.

From the owner: Massage Therapy, Day Spa, Facials, Eyelash Extensions, Massage Therapy, Deep Tissue Massage,…read moreMedical Massage, Swedish Massage, Fibromyalgia Specialist, Wellness Program, Pain Management, Relaxation Massage, Myofascial Release, Sports Massage, Stretching Therapies, Therapy, Aromatherapy, Waxing, Licensed Massage Therapist, Licensed Esthetician, Massage, Healing.

Facial treatment was an amazing experience - Maria tailored it to my skin type and made my skin…read morefeel and look incredible. Her shoulder and neck massage was on point too. Will be returning!

Moved into Maryland from Virginia and it always feels so hard finding a new salon in your area but…read moreI am so happy to have found Sadona! I had a consult first with Zaida and we confirmed the change I wanted to do with my hair and then 2 weeks later she made it happen and i'm obsessed! My hair feels so healthy and it's only been two days and I've gotten so many compliments. Can't wait to go to her from now on and definitely try out some spa treatments soon too!

I have been to massage envy locations literally across all corners of the country. I just spoke…read morewith Nylah today who went above and beyond by assisting my relocation to Annapolis as my "home base". I had no idea of the "secret benefits" of having a "home location" vs. just going from one location to the next. She literally called Las Vegas to expedite the process, even though she is alone at the desk today. My therapist: Awesome! Out of all of the ME locations, she is the first to truly understand what is going on with my body, why I need a massage therapist, and help me fix the entire problem! Smart!! NOW why I took off one star. The Manager is no Manager. She has no customer service skills. She has been the only place in the country to incur an up charge at this location for not being my "home base". Ps I've been to the Hollywood location and several NY. And who puts one person on to run a Sunday when clearly the phone calls are rolling in along with a packed customer base? Shame on you, lady! All being said, I'm happy to make this my new home base, but it's understaffed and getting an appointment is worse than a good doctor's office.

Management here was very kind and helpful in resolving a subscription issue I had. Loved my year of…read moremassage credits every month, just struggled to use them at the rate I acquired them because I moved to an area that only has one location.

I just had a 90 min massage yesterday with Helen and it was probably the best massage I've ever…read morereceived. I was wondering how this tiny lady was going to be able to do the deep tissue that I wanted, well she did NOT disappoint! By far the most skilled therapist I've ever experienced!

I Wish I Could Give Negative Stars - Avoid This Place at All Costs!…read more I had an absolutely terrible experience with this business. The highest-rated masseuse was completely unprofessional, and I would strongly advise against booking with him. Firstly, his long nails dug into my skin during both of my massages, leaving visible marks. On top of that, he burped repeatedly throughout the session, often just a foot away from my face, which was both unprofessional and disgusting. I also asked him not to touch my chest or any areas affected by Botox, yet he ignored my request and continued to touch my private areas inappropriately. That was a serious violation of my boundaries. But the worst part was when he casually mentioned that he was sick halfway through the massage and suggested that I'd probably catch it too. At that point, I wanted to leave immediately, but I was undressed and felt uncomfortable asking him to stop. I didn't know how he would react. Now, I have a massage left on my account, but I'll never use it. Massages are meant to be a relaxing experience, not one that makes you worry about your personal safety and well-being. There are plenty of other great options in the area--especially for women--so please, do yourself a favor and find a different place.

Went in for a first visit while in town on vacation. Lexington did a fantastic job. She was able to…read morework out my neck pain and got a knot out of my shoulder that I had just learned to live with. I wished I lived closer. I would be a regular.

My husband had a great experience with Skylar. He said that he did a great job…read more They do charge extra for the scented massage oils or the hot stones during your massage, which we didn't like. I had Christopher and my massage was relaxing, but the pressure wasn't consistent. Sometimes it was good and sometimes it was very weak. I did ask a few times if he could apply more pressure, and he would, but again, not consistently.

One of the most attentive and focused massage therapists I've ever had. Scheduling and timing was…read morea little difficult because my scheduled tech fell on the ice and was hurt, but the owner filled in and it was amazing. I would go back for sure.

I've been going to Danielle for a couple of years now- she is so affirming, knowledgeable and kind…read more Her facial services are exemplary. I always look forward to seeing her regularly and my skin has greatly improved with each visit. It's dark and cozy inside!

I didn't like the fact they charge 50% for cancelling an appt. within 24 hrs. I get they lose $$,…read moreyet this isn't a doc office.

If you want Beautiful blonde hair with minimal damage, go see Kaylee!!!…read moreShe's the only person in MD that I trust with my hair. Every appointment I am amazed by how she turns my dark brown roots into a brilliant blonde. These pictures don't do justice, my hair is a very cool / white blonde. Thank you, Kaylee!!

The good is that i had 6 star results with Caroline for Botox last August, so i went back in…read moreNovember. Caroline was no longer there. I went anyway, on their recommendation, a few days ago. My results were less than spectacular, and i have a NEW forehead wrinkle i had never seen before! I called today and spoke (i should say, listened, as she kept speaking over me) to Devin, who told me that Botox takes 2 weeks for one to see any effect. Anyone who has had a successful Botox treatment knows that this is not true. When Caroline treated me, i saw immediate improvement in the eyebrow area. I finally gave up, as Devin put me on hold, talking to various people, and i realized that i had spent almost $750 in vain, as no one was concerned that i was not pleased with the results. i asked several times whether they would offer any corrections, and was told to call back in 2 weeks. This was very disappointing, as i have previously had a positive experience at Skin Spirit in both California and in the Maryland area. I wish i could give a better review, but i was very disappointed in the customer service after treatment.

Excellent experience. Clean, beautiful, friendly staff. Super pro! I enjoyed my facial and will be…read morereturning in the future.