I forget that this spa is here…read more I came here because someone gifted me a gift card. I was a little bit offended when I got the gift card because I had never heard of this place. Who is Robert Andrew? The drive here from the city is a good 45 minutes drive if you don't have traffic, so add traffic and now I'm driving to the boonies for spa day, the math didn't math. However, I finally made my way to the boondocks and was quite surprised, not quite the spa I'm used to but not bad. They do not have a relax room or at least I wasn't offered that. Not sure if that's because they were busy or I got overlooked. I know relaxation rooms, their "tranquility" room, is likely small as most are but, I'm used to being told to come early or stay late to utilize all amenities. This wasn't done for me. The ONLY thing I love is that this place has couple rooms. Massages for couples, ummmmm YES please. I also love that they have packages for full day services that include lunch. A all day spa day is something every woman should do a few times a year. Not many places cater to this type of service anymore so for me, that's a plus here. Overall, cute spa, clean, and somewhat upscale. I wouldn't drive to this spa for service but if I lived in the area, I would come. Prices are reasonable. 3 stars for me only cause they do not have valet service, it's self parking, I didn't get to use the tranquility room, maybe it was packed, who knows, but if you advertise a tranquility room let your customers use it. If I'm paying 500$ plus for spa services I want full service from the door to the spa table and back! 3 stars but would return!

I've been to Robert Andrew for various services over the past couple of years. I booked a same-day…read morearomatherapy massage with Trevor which was absolutely phenomenal. Upon entering, I was greeted, checked in, and taken to the women's changing room. The massage helped to relieve lower back pain I was experiencing for some time. Trevor was professional, polite, and a master at his craft. I look forward to booking regular stretch and massage sessions with him. I left feeling much better than when I walked in. Check out was quick and hassle free. I'm looking forward to my next visit.

I have come here at least half a dozen times and have always seen John D. I moved to Bowie from…read moreGermantown, MD about 3 years ago and had tried several other local massage studios with mixed to awful results. I have severe neck and back tension for the last 12+ years with frequent tension headaches and always ask for *DEEP* pressure. At other massage studios I've either had a massage therapist that was not using enough pressure, wasn't focused on the areas I requested, or did not seem to be well-trained to give a massage. And even if I found a therapist at a studio that provided a decent massage, the next time I would get someone else with wildly different (poor) skills, or after circling the "problem areas" on their form or telling the therapist directly what I wanted, I would just get a generic massage over my whole body instead of any focus areas and they wouldn't avoid the clearly marked "avoid" areas. And even if they immediately recognized and acknowledged "your neck is very tense!" I would leave feeling frustrated, still tense, and feel like I wasted money. Or the therapist would use things like their elbows (why?) to jab into me which was "deep" but didn't seem like it was an actual massage technique or if it *was* it wasn't used appropriately, as deep does not = pushing as hard as you can. After dozens of massages over the years I can tell on the first visit if a place is worth going back to. Onto John: From my very first visit here (Sept 2025) John immediately sat me down and asked, what was bothering me? After going through my issues, he'd then confirm "Would you like me to focus on your neck and shoulders today?" and then get to work. John is a rather big guy, (not sure how tall he is but definitely taller than 6'3!) and can look intimidating but he's a big softie! As a woman who mainly preferred female therapists, I was immediately comfortable with John and have exclusively booked with him since that first visit because I can tell he knows what he's doing and I always feel better after my appointments with him. I've also gone to my last several visits in a walking boot (I have an achilles injury) and he's made sure I'm comfortable and I completely trust him to avoid my injured leg and listen to what I need each time. My hips and lower back have been very sore from the walking boot height difference compared to my functional leg and he's focused on that recently at my request and it has helped immensely with my pain. I've always booked 1 hr visits but have considered booking longer visits which I never really have done elsewhere! Elements is more expensive than the non-chain studios in the area, but those places weren't worth the cost anyway! Another national chain (has envy in the name, you know who!) gave me a super lackluster massage in the past so I had been hesitant to try a chain again, but my experience at Elements has remedied that fear! Elements also offers gift card deals occasionally that give a discount which I just utilized for their mother's day specials. I will continue to book with John for as long as he is available at the Crofton location! I've also had great experiences with the receptionist - when using gift cards, canceling an appt after I chose a different day and time, and I've also had her reach out to offer an earlier time when John had a cancellation. The only thing I wish they offered was the ability to cancel your own appointments online but I understand they might not offer that so that people aren't constantly cancelling. A small critique as calling or texting the receptionist gets a quick reply always! Although I have not booked with anyone else besides John (looks like I've had 6 appts with him) based on his skills and knowledge I would bet the other therapists know what they're doing also! I will also consider getting a membership here because I know that I will keep going back :)

I have been trying to make an appointment for over two hours now and the phone line (410) 451-6777…read morehas this recording on it: "Your call cannot be completed at this time, try us back at a later date" What in the world is going on at this Spa? This is absolutely crazy. I do plan on getting a massage but not from this place and I will not ever recommend a Spa that doesn't have a live person answering the phone, hell I would have even left a message if it would have allowed me to. This Spa should be shut down if they don't have the manpower to have someone answer the phone and schedule appointments.

This was one of the best massages I have ever received! My body needed this massage more…read morethan ever and Keelani made sure all the knots, tightness and soreness in my body was put to ease. Keelani is truly amazing and gifted at what she does. She is so professional and welcoming and the ambiance that she creates makes relaxing effortless. I'm no longer going anywhere else for my services. Key Ellements has just received another loyal client.

I found this location through a Google search, after being not fully satisfied with a corporate…read moremassage chain that was just too impersonal and tight with scheduling. I have an office job and was having a rough week with shoulder pain so I reached out to this business last minute. Keelani respondes promptly and scheduled me for the next day. I have gotten at least one massage a month for the last three years with several different massage therapists in the D.C./Baltimore area and I have to say that Keelani has provided the best one I've gotten to date. I like firm pressure but found it difficult to find someone who could do firm without causing pain--Keelani can! I highly recommend this business.

Booked an appointment in advance, arrived and checked in. 2 mins after my appointment was supposed…read moreto start the manager informs me it's been cancelled bc the massage therapist isn't feeling well. I rearranged my entire day to make space for this appointment. Only to be told after arriving and waiting for 15 mins that I wouldn't be seen. To make matters worse there was zero attempt at resolution. She offered to rebook me but there was no consideration for my time being wasted. I am baffled that this is what customer service looks like...

Paid for a 60 minute session and it lasted less than 45 min. Was not impressed with the service and…read moreI felt worse the day after my session.

It was quiet, clean and professional. The staff was nice and took time to review my needs and/or…read moreproblem areas.

Hands down, this was the best massage I've gotten in a long time. I found TWM when I was desperate…read morefor some body work. I called every massage therapist listed in yelp for Annapolis and Kerstin responded immediately and opened an extra appointment for me. First time client special was an added surprise. Kerstin is skilled and tuned in to the client's needs. She is so easy to deal with and her prices are fair. The place was easy to find. Tons of parking and a relaxed atmosphere. I have been back three times and I just dropped my 91-year old mother off for a massage. Kerstin's skills run from my elderly mom to my athletic body.

Yelp has done it again! I was in desperate need of a gel mani and regular pedicure, is I had just…read morecome back from of sports vacation that's pretty hard on nails. Jimmy and Lisa did my pedicure and manicure, respectively, and I that's both for how well did basic hand and foot care are, separate from product application. Everything was top notch! I have found my new local nail place!

Came in to get a nail color change and a fresh pedi. No wait and I was a walk in! The service was…read moreoutstanding! Very clean place and plenty of parking. Helen did an amazing job. Very thorough and meticulous. I'll be coming back and telling my friends about this gem

Went in for a first visit while in town on vacation. Lexington did a fantastic job. She was able to…read morework out my neck pain and got a knot out of my shoulder that I had just learned to live with. I wished I lived closer. I would be a regular.

My husband had a great experience with Skylar. He said that he did a great job…read more They do charge extra for the scented massage oils or the hot stones during your massage, which we didn't like. I had Christopher and my massage was relaxing, but the pressure wasn't consistent. Sometimes it was good and sometimes it was very weak. I did ask a few times if he could apply more pressure, and he would, but again, not consistently.

Very pleased with my experience. It was exclusive, professional and very relaxing. My service was…read moreexcellent. I had a fill-in and pedicure in preparation for my wedding and wasn't able to get in for an initial assessment. I was SUPER NERVOUS but Shawkia totally rocked it. I was very impressed that the studio owner does a WIDE array of services and can meet all your beauty needs. The products used are top notch and last a nice long time. AND the prices are extremely reasonable. This is a one person production so be patient if you're trying to reach her by phone to have a conversation. Rest assured you will get your exclusive service when you meet with her.

Look Ladies whether you need your Brazilian touched up, skin rejuvenated, hair colored, or your…read morenails on fleet Shawnkia can do it all. I first met Shawnkia through a Groupon deal for a signature facial. My skin became dry, pigmentation issues, blotchy and acne ridden while pregnant. I had visited dermatologist after dermatologist when I decided to pursue a more non invasive approach. Shawnkia was very knowledgeable and explained every product she used on me. Now for the winner and what has made me a forever client of Shawnkia.....she makes her own products. That's right you heard me from the serum, to the cleanser, to the orange based tonic I adore to the cucumber infused moisturizer it is all made right from your girl. The particular line she used on me was for environmentally stressed skin. Other products leave my skin burnt or dried out these products were gentle, soothing and left me radiant. I have started getting so many compliments after 4 visits that I no longer have to wear makeup to work anymore. The blotches and acne are gone. Shawnkia takes her time, and when I say she makes sure I leave glowing my facial experience is a spa experience I dedicate an hour to an hour and a half and during that time I am relaxed and enjoying the process. I even tend to fall asleep towards the end. I just finished a package of 3 customized facials and now only go every 6-8 weeks to keep myself on track. She is currently sold out of products and when I say I am literally scraping the jar until she gets more. Aveeno, dove, oil of Olay....you better watch out because State of Relaxation is coming for you!