I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

I am beyond disgusted with the way my 75 year old mother was treated at Reno Massage and…read moreReflexology. Yesterday, when I called to schedule an appointment, I told them my mother was 75 years old. I was told they could not give her a massage because she was "too old." They had never seen her, never asked about her medical history, and never asked whether she had medical clearance. They simply refused based on her age. I told them my mother is healthy and that her age alone should not determine whether she could receive a massage. Today, they agreed to see her. Before the massage even started, my mother burped once. The staff immediately said that if she was "ill," we would have to pay for the full hour. I explained that she was not sick. She had simply burped. Less than 10 minutes into the massage, the therapist stopped the massage and claimed my mother was ill. I immediately asked my mother how she felt, and she told me she felt perfectly fine and wanted to continue the massage. I told the therapist that my mother was not sick and wanted to finish the appointment. The therapist refused and walked away. The therapist repeatedly claimed there was something wrong with my mother's nose. There is absolutely nothing wrong with my mother's nose, and my mother was not ill. When I asked both the receptionist and the massage therapist for their names, they refused to identify themselves. I requested their names multiple times, and they still refused. Their refusal can be verified by the business's security cameras. I then photographed the massage licenses displayed at the business to identify the employees involved because they would not provide their names when asked. The names displayed were Chunfang Wu and Yuqi Li. What was just as upsetting as the treatment itself was the complete lack of customer service and accountability. When a customer has a legitimate concern, refusing to identify yourself, refusing to answer questions, and simply walking away is unacceptable. My mother was humiliated and treated with a complete lack of dignity and respect. She was denied service yesterday because they said she was "too old," and today her massage was abruptly ended even though she repeatedly said she felt perfectly well and wanted to continue. This experience was unprofessional, disrespectful, and deeply upsetting. No customer, especially a 75 year old woman, should be judged solely because of her age, embarrassed over a single burp, or have a massage terminated despite repeatedly stating she felt fine. I will never return to this business, and I cannot recommend it to anyone. Everyone hid to avoid giving me their name. With this type of unprofessionalism and lack of customer service this business is doomed to go out of business soon.

Just had a 90 minute body massage and it was great! Very talented masseuse got all the tightness…read moreand knots out of my muscles after a long and grueling hike in Lake Tahoe. Very relaxing experience. Highly recommend!

Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

I got a WONDERFUL massage here. Exactly what I needed and asked for. The massage therapist checked…read morein with me before she even started the massage to see what amount of pressure I wanted and where she should focus. I really appreciated that. Once she started, she checked in with me again and periodically after that to be sure that she wasn't hurting me. I felt so much better after she finished her work and I'll definitely be back for more sessions. Something else that I loved that I almost forgot to mention; it was silent most of the time! No unnecessary talking to deal with. I could really relax and enjoy!

I would say the massage itself was pretty good. Very similar to "Asian style" massages I've…read morereceived elsewhere. I went in with a sore shoulder, hoping to have that worked on and she didn't really touch that. I did receive lots of stretching, pulling, and pushing. Ambiance was a 3/5 overall. Not sure if I would go back. I do prefer more in the way of pampering.

I had a vibrational raindrop therapy session with Cynthia…read more She carries deep wisdom in her application of the essential oils, the tuning fork placements and the energetics of Reiki and chakra balancing. It was very healing and deep and subtle. Quite amazing, I'll be back for more.

This was also my first visit to SoulSpa for a massage and facial (birthday gift to myself). I had…read moreattempted to call another larger spa in the area (Casino) but no one picked up the phone and I did not want to leave a message - so in searching online I was happily surprised that SoulSpa had openings for both services within three-day's time. Was I ready for a relaxing day - YES! Did SoulSpa deliver - YES! Both services were exceptional. I even added on some time in the sauna in between services! Mel was awesome and I immediately relaxed into my massage which left me feeling super relaxed and invigorated. I haven't had a facial in a very long time and Lisa made this 60 min. facial memorable indeed! I can't recommend this place more - it's not fancy with pools and bars, but I don't like smoke so you can have the casino if you like. Thanks Soul Spa! I'll be back! Laura

Wife and I have had 5 massages since we have been in Reno on vacation. This is the most…read moreprofessional and very good massage we have found in the city. Thank you Emma!

Definitely a deep tissue message!! Did the 90 min couple message $200, was not bad. Have to pay…read moreupfront and they prefer cash. The room was chilly and the beds were not heated either. There is no place to store your belongings so I was nervous when they kept opening the door especially when you're half naked. I wish they spent more time messaging my hands and feet though. Walk ins welcome and appointments are available anytime.

Was in Reno for business and didn't really have anything to do other than go shopping. This massage…read moreplace is open pretty late. I called to see if they had any availabilities on a Monday night for the following night for two people and thank goodness they were able to fit us in at 8pm. I did call them on Tuesday afternoon to ask if they had an earlier appt and they said we could come in at 730. Perfect. We got there and it was in a newer shopping center which was nice. They had ample parking and the person there to greet us was very friendly and happy to see us. They had our rooms ready to roll, and everything looked and smelled clean. Every Asian massage place is like Russian roulette... you never know what will happen. Bliss takes place here. It was relaxing but then you get spanked, yanked, and stretched out of the blue. I loved it, but it's not for everyone. It was def what I needed after a long day of travel and working. The small Asian woman I had said her name was coco. I'd def get her again but I'm sure every staff there does a good job. Both my coworker and I came out feeling loose as a goose and in that half drunk state. The staff member who checked us out was very appreciative of our patronage and was so polite. Def not what I'm used to at Asian massage places in vegas. Reno is not one of my fave destinations to frequent but if I were to come back, I'd def come back to this place.

I would not recommend this place…read more My husband ended up in the emergency room after one of the massage therapists dug extremely hard into his muscles during his session. The next day, he was in severe pain and could barely move. No massage should leave someone needing emergency medical care. To make matters worse, they pressured us for a larger tip despite the poor service. The entire experience was unprofessional and unacceptable. Save yourself the money and the pain--there are much better places to go. I would never return and cannot recommend this business to anyone.

I have pretty advanced scoliosis and I'm on a quest to find a reliable massage spot…read more Tl;dr after coming here a few times, I'm still looking. It's just kinda... weird vibes?? With an appointment, I ended up waiting almost 10 minutes, while (I assumed) my room was being prepped. Guess not because the face towels that were supposed to be warm felt like scratchy dry brand new never-been-washed towels 2/3 times I visited. For my most recent, my massage was on a regular table but instead of a cloth on the face cradle, it was a paper towel....... The hall door was OPEN during the better part of my last 90 minute massage...... Hearing people talking in the hallway and wondering if they could see my body if they walked by was not peaceful. They did some interesting limb bendy stuff on me that I think was trying to emulate Thai massage style, but it was just twisting my body in odd ways that felt weird with my scoliosis (which I'd already told them I had so idk why they did that). I kept waiting for them to return back to/take extra time to focus on the areas I designated on the tablet where my back muscles reallllly need extra care after moving to my lower body, but I am pretty sure they've never looked at my diagram any of the times I've been because this experience is consistent with all 3 visits I've had there. Came across my biggest pet peeve which is having stretches of time over a minute where it feels like the masseuse is just lightly spreading oil on my skin longer than necessary to run up the time. For these reasons and others, I was quite uncomfortable at this place and won't be back a 4th time. I really wanted to give it a chance and give the benefit of the doubt with more chances but 3 bad massages is a LOT of money to drop w little return for a public school teacher. Despite all that, the front desk staff was pleasant and the location is super convenient!! The quest for a massage that can soothe my tight scoliosis muscles continues.

My husband bought me a two hour Deluxe Massage. Nancy (unsure if that's her name, I hope I heard it…read moreright) was 50% of the time beating my body into submission and 50% of the time giving a feel good massage. She walked in and got right to work. I left feeling like mashed potato's and a tortilla all at once. I will definitely be back. My ONLY knitpick is that I have a bulging disc and I'd opt to not be stretched at all. But now that I know, I can just request they not do this in the future.

Been seeing Eric at his new location 3680 Grant Dr suite H, Reno NV 89509. Still amazing service…read moresnd affordable!

Came in today hoping to get a quick massage. They were SUPER nice and helpful on getting me in…read moreasap. I met a man name C.U. He was very very polite and actually got my back to be less tense! The owner is also very nice and a fellow named Julian, super sweet! Place is super clean. They sanitize the beds in between each customer. Care is very important and they do it well! I will definitely be coming back. Make an appointment if you're on a time crunch.

The massage I received was complete and a thorough 1 hour session. The therapist was intuitive to…read moremy needs and met them without asking.

Had a great massage for a decent price. I have chronic muscle pain in my right shoulder and nerve…read morepain in my lower back and she helped my shoulder melt away and that has been a pain that's been there for years and my back pain was significantly reduced. Needless to say I would be back any time and recommend her to my friends.

YES amazingly great ashiatsu massage (with a little super great reflexology thrown in for my…read moreinjured/painful foot). I have only had ashiatsu on a raised table before, with the massage therapist up high and using bars on the ceiling for support/balance. This floor approach seemed so much more effective (and less precarious...you know the person won't fall!). Deeper and more easily targeted. It was incredible and I highly recommend a visit to see Brian for some space in your body and loosening of fascia/everything. I left with a new body! And will be back for more.

Never thought I would look forward towards being walked all over by somebody, but Brian is truly a…read moreprofessional "healer"! He knows what he's doing, and patiently explains to you why he is doing what he's doing to treat your symptoms and relieve your pain. The difference, before and after, is genuinely night and day!! As a psychotherapist, I would highly recommend Brian to anybody for treatments, pain relief and regular health maintenance. He is indeed one of a kind and a rare find!