One of the best experiences I've had at a chick fil a. Staff was alert and on it. Line was sooo…read morelong (it's the airport, there's no getting around this fact of life), but they were moving people along really fast. Once I got to the front and placed my order, I didn't even have time to put my straw in my drink before my food was ready. Employees were pleasant, food was good, service was fast despite the unavoidably disgusting number of people that are present at any given time at any airport at any time of day. Shout out to this location. They are doing a great job.

Plenty of workers, but not much work getting done. Really bad customer service. Not listening to…read morethe orders given, talking to workers and other customers as I'm trying to order, not fulfilling orders in the order they come in. Also, inappropriate complaining in front of customers ("this day will never end" as a customer walked up to order).

Yes, I got to spend $5 on a small cup of fro yo! Wanting a cool and light treat, I headed over to…read moreYovana on my layover. I don't know what it is about frozen yogurt places that makes people become mindless idiots but the people in front of me seemed to be confused by the whole frozen yogurt process and how to order. The girls working there didn't help either as there were three of them on staff but more engulfed in their conversation about their latest tattoo than reducing the size of the line. Ordered the white chocolate macadamia nut and it was meh. Paid more to have fresh strawberries on it and soon found out that they put the strawberries in the middle of the cup of yogurt rather than on it-not a fan. That is just asking for a trip to my dentist right there, baby girls at Yovana, please let me decide if I want the strawberries in or on top of the yogurt.

How on earth does a little commuter airport like CLT have such a rad, kick-ass frozen yogurt…read moreplace?! Just tried it last week as I was killing time during my layover back to SFO and I was b-l-o-w-n a-w-a-y by how awesome the frozen yogurt was! I had a swirl of chocolate & macadamia nut, and seriously, it tasted like an all-night party in my mouth (don't be gross, I mean it in a heavenly way). Everything is made fresh daily, and was the creamiest, most flavorful, fresh frozen treat I've ever had. If you ever have to deal w/ a crappy layover @ CLT, do yourself a huge favor and make life go from arrrgh-to-amazing with a swirly-poo of Yovana. I struggled with - 1 star b/c the ladies serving were so friggin' slow (despite the line, mind you), but then again, it is the South, and me thinks they're on a different clock than the rest of us. They were very nice though!

First of all, to anyone who expects airport food to be Michelin quality, you need to get out more…read more This is a burger bar. It's not the best burger ever but as someone who has a fragile stomach when it comes to fast food - it's great! It hits the spot and doesn't interrupt my travels later. But what makes it the best is the incredible staff. It's a tough gig and they're friendly and fast. I've been here a couple of times and they are always on the ball with all the chaos that comes along with a restaurant at an international airport. And I need to add that today, one of my servers, Meghan, was above and beyond. She got everything ordered and served efficiently. Giving subtle tips when needed and was personable to boot! I'll definitely be back.

this was an ASTONISHINGLY good burger like wow…read more I knew what I was getting into when I saw the toppings, and decided to add a fried egg on top of it, but my goodness the one thing that I think could've been better about this burger were the buns - they were a bit too soft, which made them kind of blend in to the rest of the burger rather than stand out. also they might've been a bit too small to contain the rest of the burger. the only other thing I have is I wish there was a bit more mayo on here other than that, the inside of this burger was all-time good starting with the patty - this might be the best beef patty I've ever had in a burger It was so incredibly thick, thick enough that it rivals and maybe even surpasses the thickness of a double burger with two separate beef patties. In addition to that, I had the option to pick how I wanted it cooked - where I picked medium - and this was absolutely an incredible decision because this patty was so perfectly juicy without being too soft A lot of places will automatically cook your burger well-done for food safety reasons, but I'm really glad I was able to customize this to be medium - and this resulted in an unforgettable experience - especially when you think about how incredibly thick this was the bacon was also so good - it was incredibly crispy - and had deep flavor to it. I was quite impressed that the jalapeno bacon actually managed to have some spice to it. In addition, the pieces were large, and there were 6 of them in total, which meant each bite of the burger was given a beautiful-tasting crisp texture The fried egg added as a perfect topper to the patty - it was somewhat leaking, but combined so well with the rest of the burger to add just that additional soft egg-like flavor that I love. Giving props to myself on that fantastic addition even the lettuce and onions were really good in this burger! if all of this wasn't enough - it also came with a side of tater tots - and a lot of them While I wish these were warmer, and slightly more oily, I did absoutely love the crunch of the breading on these, along with the soft interior these tots were a great break from the traditional default fries that typically come with a burger i do wish they had their own dipping sauce rather than the default kraft mayo in a tube This meal was especially impressive because it didn't cost *that* much (about 20 dollars in total) but the portion size was quite massive The burger, and especially the meat, was pretty huge - big enough that I couldn't eat it with just one hand at the start I would have to say the entire meal lands over 2000 calories - which is quite impressive this meal was so good that even though i was in a pretty suboptimal eating environment (an airport lounge seat with no table) it was still incredible

If you have to eat at the airport, eat at PDQ. PERIOD…read more The food is hot and fresh and somehow they manage to find the NICEST people to work here!

Located near the end of Concourse E. They are similar to Chick-Fil-A: chicken sandwiches, waffle…read morefries, shakes and lemonades. They also have breakfast. Service was quick and friendly. The chicken sandwich was very good. I got it as part of a combo, with fries and soda. The waffle fries were hot and crispy, right out of the fryer. Maybe could have had a tad more salt, but that's a personal taste. We got the honey mustard and buffalo sauces. I recommend the buffalo and honey mustard dipping sauces. Overall, excellent quality.

Never again. I expect to pay a premium for airport food and other items purchased at the airport…read more But I am angry bc I felt like I got defrauded. I got a small burrito bowl and it was small. BUT they barely filled it with ingredients! 1/2 a scoop of chicken for $14!!! Food quality is decent the rice is undercooked. I am not a happy customer. But did not have time to spare to deal with it. I do not recommend. Try other options near by.

Decent lil' Chipotle knock-off at CTL airport…read more.. Needed to grab something quick between flights and didn't want anything heavy... Found Salsarita's in the main atrium - Good/friendly service and alright food (nothing to write home about, but wasn't too shabby). $17 for a small bowl (no drink) though is utterly ridiculous, but it's expected when traveling... Airports make a living price gouging travelers. Dave Portnoy 6.1

Smashburger has become my go-to place for lunch or dinner when I'm waiting to fly out of Charlotte…read moreDouglas International Airport. Something about the crispy chicken sandwich and the side of honey mustard sauce really does the trick. While there aren't tables or chairs available in the fast-food restaurant, if you walk a few steps of Smashburger, you can find places to enjoy your meal by your gate. The service is okay, but I think the food is the main star of the show. I really appreciate when they add extra honey mustard, barbecue, or ketchup on the side so I can enjoy the sauces with my meal. Can't wait to eat here again the next time I'm at the airport.

Kareem at the register didn't greet me at all and spoke very quietly, only asking my name for the…read moreorder and telling me the total. I didn't like that the pin pad asked for a tip. My total for a single smash burger, a regular smash fry and a bottle of water was $22.22! Service was very slow. Everyone had at least one ear piece in their ear and there seemed to be no consistency on what part of the restaurant anyone should be working at. Once I got the food, I found the quality to be surprisingly decent! Good ratio of toppings- from sauce to veggies on the single smash burger. The smash fries were decent- I wish they were a little crispier but the flavor was definitely there.

I absolutely love Shake shack because of their fairly consistent taste of their smash burgers. This…read moretime really didn't disappoint as far as that was concerned. I did the self ordering kiosk, ordering a double smash patty with no lettuce or tomato. Of course, my burger came dressed with lettuce and tomato, but not the requested pickles. I double checked my receipt and the order on the bag which clearly stated no tomato or lettuce, add pickles. So they completely ignored that part. The burger still had awesome flavor and the cheese was great as well. The french fries were absolutely fantastic. I think I ate every last one. I would definitely come back here and expect them to mess up my order, but still deliver a tasty double smash patty burger. This is about the same at one of the Smashburger locations. It was incredibly crowded, and somewhat difficult to find a seat. But that's kind of what you get for eating in this food court, so not really a reflection on the restaurant itself. Would definitely come back here for them to screw up my order again, but still deliver on good flavored smash burgers.

Pretty disappointing size for the regular burger considering its cost $8.39. The shake was also way…read moretoo thick to drink through the straw. Saving grace are the fries.

I think this may, in fact, be the most busy and largest McDonald's in Charlotte. Much of "Business"…read moreis conducted through/via the Drive Thru - I was pleased with my Order - Fries actually arrived "Piping Hot" from this location. This location operates like a well oiled machine; - No silliness going on! Drive Thru Line Moves Fast - Serious environment! Location seems serious about providing excellent Customer Service at this location. Very busy Vibe - Operating 24 Hours!

TLDR: Typical McDonalds with an upgrade. Quick and accurate orders. Hash browns and the egg…read moreMcMuffins are a good choices. I hear people raving about the McGriddle, but I opted for the traditional Egg McMuffin. This location is clean and efficient. It looks newer with ordering kiosks and delivery pick up areas. It did take longer to order from the kiosk, but I enjoyed looking through the available options. The kiosk prompts a lot of questions and only briefly shows your order number. Two of us were looking down to pay on the integrated terminal and missed the order number pop up. It displays the number for a few seconds. We then just had to check the completed order receipts to find the other completed orders. All of our orders were accurate and ready quickly. Overall, a nice McDonalds to stop at to use the restroom and get a meal.

The right drive thru line at this Cook Out is always fast. If you want fast service go in that…read moreline. I don't know why the other line takes so long. Order: usually double burger with lettuce, tomatoes and pickles. I love that they let you customize your burger with fresh toppings. I've never had a wilted lettuce or tomato. Pretty good fast food burger.

Cooking up some traditional all American fatty foods. Had to try this southern staple. Went with…read moresome classics; chili cheese dog, cheeseburger, onion rings, mini corn dogs, hush puppies, and cheese fries. Full transparency, not great quality so keep your expectations realistic here lol. The chili dog was decent. Overall I felt my belly certainly cooked out. Have fun

For airport food, this was pretty good! Meat was all tasty and cooked well. The sides weren't…read moregreat. BBQ corn tasted like canned corn with bbq sauce mixed in. The Mac and cheese was watery and the salad had a bunch of browned lettuce in it. The hush puppies were very good! The service is a bit odd, as they have QR codes in the table to order and pay, but halfway through us doing that someone came over to do it in person. Restaurant has a bunch of different signs on the wall and is clean. Lots of tables and a bar running down one side of the room. A better option than the other fast food places, if you have the time to sit.

Disclaimer....This is an "Airport " four-star. Have enjoyed…read moreMidwood's restaurant locations on previous trips to Charlotte, and had a long layover between flights so I decided to try their airport location (Terminal B). The pulled pork was excellent. I enjoy the shredded texture Midwood uses and it pairs perfectly with eastern Carolina vinegar sauce for a great plate. The plate is a large portion and served with their pickles and hush puppies, and a side of your choice. The baked beans have a good balance of sweet and heat. You will pay airport prices... but you will be paying airport prices anywhere else you choose to eat... so, if you're in the mood for bbq and have time, I definitely recommend it.