I hate to update a review like this, but unfortunately the quality of both the food and service has gone down noticeably. I usually order the half wings and half drums, but the last three times I've received almost all drums with only 1-2 wings. If I'm paying for wings, that's what I expect to get. The drums themselves have also gotten much larger, which isn't necessarily a bad thing, but it feels more like ordering fried chicken than wings at this point. I really hope they turn things around, because this used to be my go-to spot. read more

The vibes are off. The service is terrible. The chicken is bland -- crispy but bland. ........ I don't get it. Is it just this location? We arrived at 8:18 pm. The older man (seems to be the owner) welcomed us in but made sure to tell us they close at 9. No problem, we will be out before then. We got seated and ordered quickly. While eating our meal we received the check. Probably around 8:38pm. We were holding drumsticks so we waited a bit. Old man came back and asked for the bill to be paid and we obliged and this was 8:41 pm while he kept saying "no rush, no rush" uhm... yes rush. But ok we get it. We keep eating our food and our waiter comes and asks for the signature at 8:49 pm literally while my poor husband was mid bite holding his chicken wing.... We're finishing up. We asked for to go boxes already. Like chill a minute. I also asked for napkins and she conveniently forgot that. At 8:51pm another party arrived to order to go. I know their chicken isn't gonna be done before 9 pm. We stepped out of there at 8:56pm. That's 4 whole minutes before closing. Stop hounding your customers. Weird energy. You know it's weird because I started tracking all the times they came to aggressively hound us. If you don't want customers to dine in after 8 pm... that's ok..... JUST SAY THAT. If you're gonna offer terrible service at least have good food. The chicken was crispy and was the only thing going for it. We got the original and the soy garlic and they were both so underwhelming and tasteless. Japchae was ok. My favorite thing might be the pickled radish & white rice. I saw this place has 2.9 stars before I left this review. This is what I get for letting my husband pick the spot for dinner. Never again. Do not come to this place. Save your tastebuds & your energy. read more

I was craving fried chicken, and after seeing all the great reviews, I decided to give Bonchon in Newark a try with my 4-year-old son. I'm so glad we did! We ordered the sampler to share, and it came with fried chicken, gyoza, coleslaw, corn, and Korean beef fries. Every single item was delicious. Since I was dining with my son, I chose the Soy Garlic (soy ginger) chicken because I thought it would be a kid-friendly option, not spicy and it was perfect, sweet, savory, and packed with flavor. The chicken itself was incredibly crispy while still being juicy inside. I wasn't sure if my son would like the Korean beef on the fries, so I asked if they could serve it on the side. They were more than happy to accommodate my request, which let him enjoy plain fries while I still got to enjoy the beef. I really appreciated how kind and accommodating everyone was. The restaurant had a relaxed, welcoming atmosphere. I arrived around 6:30 p.m., and I was actually surprised it wasn't busier because the food was so good. There were only a few tables occupied when we got there, but more people started coming in as we were leaving. Even then, there was still plenty of seating--I could easily see them accommodating a party of 20. After chatting with our waitress, I learned Bonchon is a chain restaurant. Honestly, I never would have guessed because everything tasted fresh and authentic. The service made the experience even better. Not only was our waitress incredibly friendly, but the owner also came over to introduce himself and ask how everything was. That personal touch really stood out, and I told him I'd definitely be leaving a positive review because the food truly hit the spot. The owner mentioned they do a lot of DoorDash and takeout orders, which makes perfect sense. I know the next time I'm craving fried chicken at home, I'll absolutely be ordering from Bonchon. I'm already looking forward to coming back and trying more of the menu. Wishing this location continued success, they definitely earned a repeat customer! read more

Service was great, one younger woman running the show. Very attentive. Restaurant is pretty largely sized. Chicken was delicious we got soy garlic & the traditional korean flavor. would definitely come back! read more

Bonchon Newark - Korean Near Me - Newark, California

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My friends and I decided to have a late lunch here, which didn't disappoint. Service was excellent and the space was clean. We ordered the Seoul Sampler and 10 pieces of wings (Soy Garlic) shared between 3 people. The sampler included 2 drums, 4 wings, Bulgogi Fries, Pork Potstickers, Korean Street Corn and Coleslaw. They had this new flavor korean BBQ and chose spicy mayo as the dipping sauce. Indeed it was worth trying as everything was crispy and flavorful. read more

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First time trying this place it was empty as it was a Monday so we were served very quickly. Clean dine in location and it looks like it could be a fun hangout spot! Bulgogi fries were chefs kiss! I loved how crispy they were . It was a big enough portion to eat on your own as a main, or share! We got boneless chicken in yangnyeom and Korean bbq both flavors were amazing! Chicken was kind of hard/ dry and some were hollowish? In the middle but I didn't mind it because the flavor made up for it, plus I expected drier chicken since it was boneless. Next time I will get bone in! I can see myself coming back here and bringing friends to try more things off the menu, i had trouble deciding what to get in the first place because it all looked so good on the menu! Love this place!!! read more

Bonchon Newark - Bulgogi Fries - Korean Near Me - Newark, California

Delicious fast food. I would go back for the pork belly bao, classic crunch chicken strips, and pickled radish. The chicken strips were lightly-battered tender breast meat. The battering was a little heavier than tempura, but similar flavor and texture. The seasoning on Classic Crunch tasted like soft salad sembei, very light and satisfying. The Korean BBQ flavor was sweet and sour, and tasted good but was not my favorite. The bao were soft, sweet, tangy, and full of chopped crunchy vegetables. read more

I think this located used to be a sports bar, and I think for that purpose, the food here may be good. Lots of screens around the bar area. Everything was too salty and some of the meat did not taste super moist and juicy as I expect freshly fried items to be. Service was really great and attentive! read more

Ordered a large mixed chicken combo, half soy garlic half spicy for take out. Arrived 20 minutes after I placed the order over the phone, and only had to wait a couple more minutes in store for my food to be ready. The host/cashier was very nice. Mixed combo had wings, drums, and huge drumsticks with good crisp on the batter. I wish the wings were a little meatier but the flavor of the soy garlic was great, and the spicy flavor was definitely hot. Good place for take out wings. read more

Today was our first visit. I don't know why we waited so long. The food was excellent. The spicy sauce was spot on balancing flavor and heat. The pickled radish was a nice counterpoint to the heat. The service was excellent. Desiree was super helpful walking us thru the menu. We left happy and plan to go back soon. read more

Dad: I don't know why it's not ready to five star it's definitely a five to me great service friendly clean atmosphere Family fun. Son: their food is way better than McDonald's. The chicken and the shrimp and the sausage is so good five stars Mother: I couldn't wait to come back here the experience was pleasant the food was great the Korean coffee was even good five stars. read more

Bonchon Newark - 8 Drums, 16 Wings & Popcorn Shrimp - Korean Near Me - Newark, California

My cousins and I came here on a Friday night and had really good food and really great service. Between the 5 of us we shared Tteokbokki, Bulgogi fries, and the medium mixed order of chicken and it was more than enough for us. The two staff were very attention to us and were so sweet. The ambiance is casual - where you can eat solo, date night, or groups read more

Bonchon Newark - Korean Near Me - Newark, California

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Watching too much KDrama made me crave for some chicken. This is my first time ordering via DoorDash and the food did not disappoint. The chicken was still hot when I got it and the side dishes are yummy. My kids love it as well. We will definitely try to stop by the Newark location when we get the chance! read more

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My cousins and I went to Bonchon for an early dinner and we had such an AMAZING experience. We ordered of teottbokki, bulgogi fries, and wings. We waited a very short time, and the employees were sooooo nice and friendly! They never hesitated to help us out when we needed refills on our water, extra utensils, etc. The food itself was delicious. We got 3 items split among 5 people and the portion sizes were pretty good for the price we paid. I recommend coming here at 5pm on a weekday because it was very quiet, allowing us all to rest. This is the best Bonchon in the Bay Area! read more

Bonchon Newark - Korean Near Me - Newark, California

My first time trying Bonchon was overseas, where the flavors had a strong, authentic Asian taste. However, in the U.S., the flavors seem toned down for the American palate. Today, I ordered the Mukbang Meal online for about $40 with tax. The meal was fantastic--crispy chicken, wings, fried potstickers, bulgogi fries, corn, and coleslaw, enough for two people. However, the service had some issues. I ordered online due to limited lunch time, but when I arrived, I still had to wait 10 minutes just to show my I.D. It wouldn't be bad but no-one was at the register just me, didn't even see staff serving customers. Additionally, my order didn't include utensils or napkins, which was inconvenient, especially for dishes like coleslaw and corn that require scooping. I also never received a confirmation that my order was ready--just a pickup time. The interior has a high-end Korean bar aesthetic, which is nice, though unexpected for a fast-food-style restaurant. Maybe they host karaoke nights. Overall, the food was excellent, but the service and attention to customer needs could improve. Despite that, I'd still recommend Bonchon for a unique and flavorful meal. read more

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Went here for lunch, service and food were great! An older man took our order and our food came out pretty fast. Will be back to try other menu items read more

Service was a Lot better with this hostess than the other one. Very attentive and friendly. I just wish the chicken wasn't really salty. If there was any way for the chicken to not be so salty it would have been a perfect score. read more

Fantastic food and fast service. Wonderful staff who make sure you're taken care of and your drinks are full. Thanks Desiree for your suggestions! The strips and tacos were delicious! read more

Leaving negative feedback brings me no joy but this issue needs to be addressed. My wife I had lunch today and we both ordered the chicken sandwich. Picture included. While the flavor was good the actual chicken in my sandwich was almost nonexistent. The server was very polite and apologized. The most disturbing thing is the manager said he couldn't do anything. He wouldn't even come to the table and had our server relay his message. This was unacceptable to me. I read other reviews saying the portion sizes have declined and I witnessed this today. I'm not going to gamble if my food is going to be good or not. Consistency and quality are key when running a business. Today they failed read more

Bonchon Newark - Can you see the difference between these two sandwiches. Manager said he couldn't do anything about it. - Korean Near Me - Newark, California

A must try soy garlic corn dogs with kewpie sauce on the side, service is good, and clean place read more

Bonchon Newark - Address and menu - Korean Near Me - Newark, California

The chicken tasted absolutely phenomenal ! And the service was great :) Our server made us feel very welcome read more

Bonchon Newark - Mixed drumstick and Chicken Wing - Korean Near Me - Newark, California

Food was delicious, price was reasonable, ordering was easy, I would definitely choose this place over wing stop any day. Spicy flavor was perfect enough to enjoy but still have some spice. Crispy skin was my favorite! read more

Young guy in the front did not even ask how can I help. All he said was bathrooms are for customers only. This is not how you respond to new customers. read more

I'm so sad to give Bonchon this rating, because I've been a loyalist for years, but over the past year or so their wings have gotten ridiculously small. The flavor is still good, but there's almost no meat underneath the fried-ness now. Not sure if there's a difference between carrying out and ordering delivery; last time I placed an order I had the same problem and said I'd never order again, but here I am, with another order and the same disappointment. Can someone recommend another Korean Fried Chicken place with as good or better flavor, and more normal wing sizes? Guess it's finally time to switch. read more

I did a walk-in to-go order. The cashier at the front greeted me right away and he let me know about their lunch deals since I didn't really know what I wanted. I should've asked if what I ordered was enough for 3 adults, but that's on me lol The texture of the chicken was good, and the flavors were great. I do wish that the chicken was bigger, but it wasn't too disappointing. I'm definitely coming back once I get another craving for Korean fried chicken :) read more

Bonchon Newark - Lunch special with yangnyeom and soy garlic drumstick and 2 wings for each flavor. Lunch special came with a side and I chose rice. - Korean Near Me - Newark, California

Bonchon always hits - happy this location is close by! We've ordered take out and dine in, each experience has been on point! read more

We are a regular here (starting fairly recently). The food is amazing. I used to be a regular in Bonchon (berkeley branch) during my studies at UC. After moving to Fremont, I was delighted to find a Bonchon nearby. The service is excellent, both quick and professional. I normally order strips (spicy of course) with sides. I prefer the pickled radish as side although fries are good too. The strips are cooked to perfection, this place knows how to cook chicken. I can imagine they nail the temperature of the frier! The Korean tacos is a must have, try with spicy or with soy garlic chicken. Both are amazing. This is one of the places which I crave in Fremont/Newark area. A must have (I don't know or don't care why the reviews are not spectacular). read more

Bonchon Newark - 8 pc Strips - Korean Near Me - Newark, California

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Haven't come here in a while, but I ordered to-go recently and the service was quick. The flavors are still as good as I remember them and they have a special on tuesdays. read more

I was honestly a little hesitant ordering from this Bonchon location due to the reviews, but was pleasantly surprised by the service that I received and the quality of the food that I had ordered. I had placed on order online for 20-pieces of boneless chicken (half soy garlic, half spicy, with a side of coleslaw), and was informed that my order would be ready in ~15-20 minutes. After arriving at the restaurant, I was immediately greeted by the cashier, and was asked if I was there to pickup an order. The food was ready by the time I had arrived at the restaurant (earlier than the expected time), and the chicken was delicious. I honestly haven't had Bonchon in a while, but the chicken was just as flavorful as I had remembered :) read more

OMG these are like theee best wings ever!! And love the flavors and that satisfy crunch! Definitely choosing this over Buffalo and wing stop! read more

Bonchon Newark - Korean Near Me - Newark, California

We finally tried their fried chicken, and yes, it's worth the price. We actually got their 30-piece crispy wings for a dinner party, and it was a huge hit. There's 4 different sauces you can choose, but I didn't know if they smother the chicken in the sauce, or if the sauce is served separately for dipping. Not taking a chance on soggy chicken, I opted for no sauce. But now I'm very curious what their sauces taste like. Oh well, next time. read more

The food was so good! Everything tasted super fresh. The service was amazing they were so nice and welcoming. It was perfect lunch time stop read more

Bonchon Newark - Mixed 6 PC 4Wings 2 Drums - Korean Near Me - Newark, California

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Change of ownership, the woman cashier was unfriendly and rude, should be in the back. Just lost a long bon chon favorite customer. Chicken were heavily coated with flour, lack of flavor even picked the sauces on them. I feel ripped off!! Please don't go here. One star is for the ambiance in read more

The chicken was incredible.. We went with the korean bbq flavor and were not disappointed.

If I couldn't give it 0 stars I would. Everyone was burnt, the fries, the chicken and especially the owners attitude!! When we went to pick up our order we let him know as we made sure this time everything was in the bag instead of trusting him last time the only thing he could say was you bought and and no refunds or no recollection for you!! That's when my wife told me how he was rude and disrespected her. I asked for him to at least make new fries and he said no because of tariffs. Lol so I said we'll we won't come here no more or have our party orders and he said fine I don't need you as a customer. Don't go there or waste your time or get disrespected by the owner there!! Jacket I'm the box had better for t it's and chicken lol read more

Thursday June 12First off bat, you get greeted with an immediate hello, which is great. They don't have you standing around to figure out the setting yourself. The servers here are great, very attentive, very friendly. I ordered a handful of items and not once did the server seem annoyed or showed any signs of stress. The food came out in roughly 12 minutes which was great! I recommend the japchae here, it was the most authentic, delicious, and ingredient packed I have ever tasted in the Bay Area. The chicken was even better, coated with this nice sticky sauce it was so good, the sizes of the portions are great! The chicken is the size of someone's face . The owner here is a super sweet Korean man, and he was very attentive as well, even helped us pack our food and neatly organized everything for us! 10/10 matter of fact 12/10 for the service. Usually places have one of the three (service, nice price, or nice atmosphere) this location has all three. I totally recommend this spot to anybody wanting to try it out. They will see us again thank you Bonchon read more

Bonchon Newark - Korean Near Me - Newark, California

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Havent gone to this place in a while, although I've tried it before, so this review is just based off my experience today! Firstly, starting with the positives, the food was yummy! We were all super hungry and thirsty and just anything we drank/ate was like "mmmm, this was good i was HUNGRY". Chicken was nice and crispy, flavor was on point, complemented well with the pickled radish and rice. I recommend the Soy Garlic and Spicy flavor. The only downsides was the service was a bit slow at first. Maybe the server was new, they got the job done but not really a sense of urgency to take our order/get our drinks, etc. They were nice tho! Seemed like he was the only server on duty. There was a nicer older man who came to serve us our main dishes later and he seemed like the owner. He was really nice, asked us about our day, quick to serve our needs. Overall, this will always be a great place to get some Korean Fried Chicken who gets their flavors right everytime! read more

Bonchon Newark - Spicy Chicken + Soy Garlic - Korean Near Me - Newark, California

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Horrible experience. First one to order last one to get our food. Then the cooks mentioned something about my nationality being Filipino to the hostess as they were taking our food back "because something was wrong." Worried about the cooks messing with our food after we waited so long. This food is for my children I really hope nothing happened to the food. read more

FOOD - pretty solid, a good fast-ish food garlic soy wings - very solid. the actual chicken could've been more juicy, I think vons does it better. the breading is nice and crispy, doesn't taste too old but also it's not burning hot when it comes out so it's not like insanely fresh or anything. but still v v good. also they put a lot of garlic soy glaze which is amazing bulgogi tacos - these were ok, nothing special, it's kinda what u expected. idt I would get it again just bc I feel like I could make it myself if given the same ingredients; there's nothing special about what they added or how they made it. PRICE - pretty standard, we got just these two things and we're pretty full, so good size. bill came out to be $35ish SERVICE - the waiters are all super nice and ask us if we need anything, they also not impatient when we weren't ready to order, super nice and friendly. food also comes out p fast AMBIANCE - a pretty big and nice space, givees sports bar vibes but much much quieter? lmao read more

Bonchon Newark - bulgogi tacos, garlic soy fried wings (10pc) - Korean Near Me - Newark, California

I stop by here today, ordered BiBimbap bulgogi for to go, serving is so small for $19 and barely has beef on it. taste is normal. I even give tip of $2.70 ..disappointed. Im still hungry. not worth the price. read more

Bonchon Newark - Bibimbap bulgogi - Korean Near Me - Newark, California

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