The food is tasty but the service is poor. I ordered the chicken with the fried rice. I waited for over 30 mins before I had to remind the server (Jeremy) that I didn't receive my fried rice. Needless to say, I have the fried rice removed from my order. Came in another time and as a to go item. I was the only take out order there. My order sat at the counter for at least 15 mins before they tried to bring it to me. Again, I ask for a refund. The reason for coming inside for my order was to get it hot. After these 2 incidents, I decided to never to return at this location. After reading this, I'm sure Keith and Jeremy knows exactly who I am. read more

Restaurant was very clean, service was fine but the food is over priced. $7.95 for a fry because my 6 chicken strips didn't come with any is too much to me. The fries were presented in a cute basket but I would expect a lot more for that price. read more

Bonchon - Korean Near Me - Virginia Beach, Virginia

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The decor is nice. The food was good. A bit pricey. If you are looking for Korean food or food you have never had this is your place. Staff are friendly. Nice atmosphere. read more

Bonchon - Korean Near Me - Virginia Beach, Virginia

The food and service is good .the place is clean and spacious nice place to bring family and friends

It's our first time here & it was a good experience. The service was good & the food was so good. The wings are so crunchy overall food was perfect. General manager " Keith "went above & beyond he surprised us with some donuts for our birthday, it was amazing dining experience. Thank you read more

I ordered bibimbap here before and got a really good serving. This time, I'm not really sure what happened, but the serving was horrible. I paid $16 for the bibimbap and +$4 for extra chicken. I received a kids meal today. read more

Bonchon - Horrible portion size today. (Extra Chicken) - Korean Near Me - Virginia Beach, Virginia

I have indignation issues. I can't always get my medication ASAP. But I did after 3 days, yet my indigestion hadn't stopped as of at this time. But their food is phenomenal. When I ordered here they were out of boneless chicken wings and sauce. I tried something once and they were out, I was given something else, it burned going down. I went again, it happened a 2nd. time. This time I'm afraid to dine here. But the food smells great, yet it's so loud I can't hear people talking at the table. read more

The plain wings had NO flavor. No seasoning nothing. The Korean were good and food was hot but the plain could have used something - no salt nothing! read more

Okay, I want to give 5 stars to this place, but one of the server/ or manager is not very friendly at all. She shows attitude and not being customer friendly. We asked if we can use the check-in coupon on Yelp, and she states just ask our server. When she knows the guy was busy also or she can just say okay, I will let your server know. She laughed so loud and was really annoying. When they all talking right behind us.Very rude manners. Geesh read more

First time at the new location at Hilltop. We ordered the medium size extra spicy wings and season French fries with spicy mayo on the side. Food came out quick and didn't have to wait for a table. Our server was very nice! However I almost busted my butt while walking to the bathroom due to the floors being very slippery. There was no sign or anything. Other than that everything was great: read more

arrived at 2 PM. There were approximately five guests in the building, and the bartender was sitting at the bar. I ordered initially to go, but because it was so slow I decided to eat in house. Food took 30+ minutes at which point I had to ask to take it to go and was ultimately unable to eat my $30 lunch. this was my first time there as I wanted to check it out but I will definitely not be back. read more

Today for lunch was hubby and I first time trying BONCHON. And they did not disappoint everything was excellent, fresh and very good. Our waitress Kasey was the BEST she was very helpful, nice and attentive she provided exceptional customer service. We lucked up and came out to try them on a Tuesday which is 3 dollar tacos. We tried 3 different flavors, spicy, bulgogi and soy garlic and they were top notch meat perfectly cooked, seasoned and everything on the taco tasted nice and the ingredients so so fresh. We also tried the Korean fried chicken in two flavors one flavor was the soy garlic and the other flavor can't remember but babee those legs were so big and juicy and flavorful and that crunch is unmatched. I loved that crunch. We also tried the pork buns excellent also. Bulgogi fries were the best the meat was perfectly seasoned and tender, the fries were nice, seasoned and crispy that was a match made in heaven. For dessert we were blessed with the Korean donut it was to die for so light , soft and perfectly sweetened and the sauce perfecto. We will definitely be back. If you haven't tried BONCHON babee you are missing out. Don't walk run and try them you will definitely not be disappointed. We are soooo glad we tried them for lunch today. Everything was yum yum yummy read more

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I cannot recommend BonChon enough. The food is absolutely amazing and the service was just as great! read more

Bonchon - Chicken 8 Pc Wings, Bulgogi, and Fried Rice - Korean Near Me - Virginia Beach, Virginia

The typical BonChon menu in a new location. I was really excited to see this location open in Virginia Beach. There's plenty of space and tables to accommodate groups of all sizes. Although the wings were delicious, the service was mediocre at best. I visited outside of a lunch rush and I made the third patron in the establishment. The server was far more concerned with her cell phone and was generally not paying attention. I'd be willing to try to service again another day but would leave if it were the same server. read more

Oh my goooooooodness. This is currently my favorite place. The food is so good. I've had take out, sit down & delivery and it's always been on point. I drive so far out of my way to come here and it's so worth it. It's pricey but what isn't nowadays! read more

Came by during lunch time and had the place all to ourselves. I like a nice quiet place to eat during lunch. Order medium combo of wings and drums spicy and limited flavor + kimchi + kimchi coleslaw + pickled radish+ octopus app + fried shumai and 3 soju drinks ( white peach, mango, and lychee). The food was delish the service was excellent. Go visit this place - Keith and Alanna are the best! read more

One of my favorite restaurants in our area. We love the food, the atmosphere, and the staff. read more

Bonchon - Bon Chon - Korean Near Me - Virginia Beach, Virginia

Food here is great and so is the staff! I love how crispy the wings are. The crunch is so tastefully done

This was my first time here and it did not disappoint! The wings were amazing super flavorful and crispy, we also had the glass noodles and it was delicious! JJ and Fransisco took great care of us, 10 out of 10 read more

Thank the maker, I don't have to deal with downtown Norfolk to get my BonChon fix. New location is big and clean, plenty of room and tons of tables. Service was very slow; especially for a Thursday, but the food is great and the staff were very friendly and did what they could to keep it moving. As it's a new location still working thru the bugs; I'm sure, in time it will all work out. They were pushing a lot of mobile orders out so that service (while great during pandemic) is really cutting into the in-restaurant dining experience. I've noticed this at other places too, ever see a counter full of un-collected drinks at Starbucks! read more

Food was tasty. The fried chicken was good just nothing that excited us enough to feel like this will be our go to.

Ordered boneless chicken last night. It was near closing time but Uber Eats processed the order. Food takes a bit and is delivered. Mid meal, I find not one but two shorter, thick hairs in the chicken. This either came from someone's pubic region or it came from a rat. It is a WHISKER of sorts. Thick at beginning and thins out like my cat's whiskers do but shorter like whiskers on a rat would be. Not sure if some clowinsh, sick employee is playing a joke, if there's rats in the kitchen, etc. I'm not a picky person but this is the nastiest thing I've ever experienced. Bon Chon as a chain cost an arm and leg already and to have a disgusting foreign object TWICE on two different pieces of chicken? Come on now. It was on top of the already sauced chicken too, so it was almost certainly placed there right before closing the box. Some sinister jokes being played by the staff. Not only did Uber Eats say they wont provide a refund, they advised I complain to Bon Chon. So, here we are, letting folks know there's hairs and whiskers in the chicken at the Hiltop location. Order at your own risk and try not to puke thinking about it. I'd leave 0 stars if it were possible. read more

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I've never had BonChon chicken before even though Ive heard great things about it. I went to their soft opening and had the dumplings for an appetizer and an 8 wing combo for my main meal. The dumplings were nice and crispy, soft on the inside. My wings were half soy ginger / hot with coleslaw on the side. First of all the CRUNCH is amazing even when the wings started to cool off. Next the hot is really HOT! My mouth was on fire and I needed the coleslaw slaw to cool things off. The place is very clean, with a relaxed atmosphere and Aeric our server was amazing! There are other lots of other items on the menu so get yourself over there so that you can be pleasantly surprised! read more

My sister and I had the pleasure of visiting this location during the Family and Friends event. Everyone was so welcoming and nice. I knew as soon as I stepped in the doors, I was going to have a great meal. The soy garlic and spicy wings are amazing. The crunch and taste is like no other wing I've tried. The ribeye in the bulgogi was full of flavor and tender. The pork potstickers were yummy as well. I promise you will not be disappointed. Our server Aeric was great! Our glasses stayed full and he came back periodically to make sure we were ok. The GM and the owner both stopped by our table to chat and check on us. Do yourself a favor and visit this location ASAP. Bring a friend or two, or three. The wings are the absolute star of the show! read more

Ive always like Bonchon and I am happy that it is in VA beach now. CHASITY is a great server and she will take care of you! Chicken fried rice is great...and of course the wings! read more

Food is fantastic, service is awesome, and the take out menu has a lot of selections. The lunch special is an amazing deal and the happy hour menu is epic'!! read more

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The drumsticks, tenders, and wing look so good. Was looking for the salmon ball, but I guess not at this location or no longer being offered. Still good food. read more

Bonchon - Donuts - Korean Near Me - Virginia Beach, Virginia

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Deliclious food and great friendly service! Good Korean wings. Loved the Pork Buns!

Nice location and staff very attentive and friendly. Food was great. Service expedient read more

Bonchon - Korean Near Me - Virginia Beach, Virginia

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Chicken is good, but crazy expensive. Doubt I'll go back. Wings and drumsticks only, 12 wings/6 drums/ 2 sides $47? ?? No wonder it was empty at lunchtime read more

A great date night place! Beware, the spicy wings feels extra hot when you eat your Ramen right after.

Food quality is always on point! Im so happy y'all are only 5mins from the crib now. Norfolk was always great too but for me, working two jobs and always being on the go-this location supports my hungry and busy lifestyle! The staff also do a great job between carry out orders and patrons dining in... They're always on top of things! read more

Service was bad, no one at hostess stand to greet you. Waited over a hour for food to come and the food was cold and missing ingredients (fish cakes). Didn't get silverware, they needed to wash them first. This is sad because the Norfolk location a complete 180 experience. read more

Satisfied my Korean fried chicken cravings and now i want more. The food was fresh and had the REAL "finger lickin good" crunch. The staff were very accommodating with my kids special requests. read more

First time coming to this location. I expected this location to serve food as good as the other location in Norfolk. This location needs to be report to the Food and Health Department because they served me RAW chicken!!! I placed an order online a few hours before their closing time. When I came home and took a bite out of my drum stick....IT WAS STILL RAW AND PINK INSIDE. I had to throw away my entire order that was $60!! This is unacceptable and unsafe!! DO NOT COME HERE TO EAT if you don't want to get food poisoning!!! Will be reporting this location to the VA health department!!! read more

I've put off writing this review for too long. Bonchon is arguably one of my favorite restaurants period so when it opened in hilltop I was very excited to say the least. First off, I have almost nothing negative to say about the food. Everything I've ever had has been good and the wings are unmatched by any other wings I've ever had. I always order the ttekboki and it's always different. I've gotten smaller portions and missing ingredients more than once unfortunately. Other than that though food is perfect. That all being said, the quality of the food is completely overshadowed by the long wait times. I've ordered to go at least 5 times from this location and have never waited less than an hour for my food. In fact, the last time I ordered it was a solid hour and a half from order time to the time the food was brought out which to me is just unacceptable. The wait time in itself makes it more worthwhile to just order from the Norfolk location and make the drive. Management please hire more cooks or preps or anyone to help expedite the food wait times because when there's 1 table, 1 server, and 5 people waiting 30+ minutes in the lobby for to go orders on a Sunday at 7pm a better system should happen. read more

Great food, great service. The pork buns are enough to keep this place in rotation! They even have arcade games as soon as you walk in. I'll definitely be back read more

HillTop Bon Chon chicken is very, very small. Very overpriced ($50.00) for a small plate of chicken. Very Disappointed for the Bon Chon name. Save your money, your welcome! read more

Excellent customer service! All the staff was friendly, professional from the very beginning to the end.

What happened to Bonchon? The sauce used to be so addicting but now it just taste like orange chicken? Did I come on an off day where some put or add something different in the sauce? The japchae was a complete miss bc it was so watery and just zero homage to the Korean cuisine. The pricing is so freaking expensive and just completely not worth my time or my calories. If I'm gonna eat fried food I want it to be worth it. Wake up Bonchon!!! read more