My wife and I love going to Bonefish on a regular basis due to the quality and consistency of the food and service. Our experience has been based on the South Bend, IN and Franklin, TN locations. We just moved to Cornelius, NC and this Bonefish completely missed the mark. We typically sit in the bar and just wanted a couple of cocktails, salads, calamari and sashimi tuna. I was hungry and couldn't eat any of it.... nothing was fresh (even the salad), we sent the sashimi back twice. Our server was great, but left hungry and disappointed. Ended up having leftovers when I got home.... read more

This place is understaffed. The staff is clearly overwhelmed. Would not recommend this location until their figure stuff out.

We were very upset to arrive 15 min early for our reservation only to learn they were running more than 45 minutes behind. What made it more unfortunate was that we were told every time we checked that it would be an additional 20 minutes. There was a huge crowd of us in the same situation. We will not be coming here for any special occasions in the future. The managers response was there was nothing they could do. Well - obviously the reservations were well overbooked leaving many people feeling frustrated and angry. I changed my review to a four star after the manager came to our table and apologized explaining that the reservation system did not work correctly and comped our meal. So - as frustrating as this was- the manager made a huge effort to make it right in the end read more

Huge shout out to Bonefish Grill in Birkdale Village! We haven't been there since right before COVID... but decided to go tonight and dine in since our anniversary is this week. They were phenomenal! They are absolutely adhering to social distancing, operating at a much smaller capacity, all employees were wearing masks and gloves, tables were spread out, and they were sanitizing EVERYTHING between customers, including all of the chairs, door handles, etc. The service was fantastic and the food was excellent. The drinks were nothing short of AMAZING.... Julie is the best bartender ever. We made a reservation but I was still prepared to wait. That didn't happen. They definitely have the situation handled in an expert fashion, while maintaining the quality of food, service, and overall experience. Thank you so much for a wonderful evening out! read more

Excellent meals every time we eat at Bonefish. The service is excellent. Great bread with seasoned oil. Definitely recommend. read more

Bonefish Grill - Cioppino fish stew - Seafood Near Me - Huntersville, North Carolina

The service is excellent, that's what you're paying for. The food is good but you can see that portion control is a big part of the operation. The Scotch on the rocks was very skimpy. I had a special of shrimp stuffed with crab meat. It was prepared well but the shrimp were very small. I would have preferred larger shrimp with less pieces. The spinach was tasty but about one tablespoon. They spread it across the plate in an extremely thin layer about seven inches long. It looked sufficient but was actually an optional illusion. Bottom line a impressive place to take someone on the surface but actually a glorified chain. read more

Bad experience here tonight for me. I wish it had been better. We were taking my 83 y/o mother out to dinner. Our waiter, BARRICK, got our order wrong. He thought my mother and I were sharing the Georges Shrimp & Scallop w/ Pan Asian Sauce. Nope we wanted the same thing so I was ordering for both of us. When our order came, there were 3 orders not 4. Mine was missing. Also, I noticed my mother's with no Asian sauce---even though I had asked about the sauce when ordering and said that's what we wanted, not a big deal. The big deal was that I had no dinner. BARRICK said could get me another Shrimp & scallops in 12 mins. Well, 20 mins later no food and BARRICK had disappeared. During that interlude with my family eating and me sitting there. The Manager comes by, he asks us "How's everything folks?" We said, Fine. He didn't stop at any other table. He knew then that BARRICK had messed up our order. And I think he knew it was going to take longer than 12 mins to get me my meal. The Manager nor BARRICK offered me anything complimentary while I waited. Finally got my meal still no Pan Asian sauce My mother, totally oblivious to how we should have been treated after the BF debacle, was happy with her meal. She said, she makes a better coconut pie though. My husband was happy to treat her. I just wish we had been treated better by the staff. read more

We were so looking forward to our first visit until we were seated AND ignored on a very slow evening. Although we counted servers that passed us 20 times (!) we couldn't place a drink order even after asking a server. Upon walking out, the host retrieved the manager. She offered us free meals but wouldn't apologize. Why would we want free meals if we couldn't get waited on? read more

Well, we used to love this place. Today we both ordered the fish tacos (soft) and it was more than disappointing. There was literally about an inch of fish in each taco. We asked the server for more because it was an embarrassing amount inside. He brought us another very small portion- enough to satisfy one of us. The manager then came over and said "we can offer you more if you pay for it." And that "that is all she can do for us." I should've taken a photo of how small the portion it was- for $13 it is laughable. The manager had seriously zero customer service skills. We left and now my husband needs to find something else for dinner. Very disappointing. The manager claimed the menu and portions changed. If that was the case, they needed to inform us as customers when we ordered the product. read more

Been here twice now. The food is excellent. Let me say that again . . . THE FOOD IS EXCELLENT!!! Service is very good too. However when they're busy, they're REALLY busy and service can fall off a bit. But that can happen anywhere. I would not hold that against them. We will continue to go back here. If you haven't been here yet, you need to know 3 words: Bang Bang Shrimp. This dish is amazing. You can't go wrong with any dish at Bonfish Grill. Now if they would just change their commercials . . . read more

The food was actually great but the whole process was so slow. We had a reservation at 8 PM for nine people on Saturday. I understand that is considered a big group but we weren't seated until 840.. And our food took even longer to come out. Our family shared the calamari, bang bang shrimp, coconut shrimp, and the salmon asparagus salad. The bang bang shrimp reminded me of the rock shrimp tempura at Nobu but it also had some lettuce with the sauce that was a little strange. Everyone enjoyed their mains, which ranged from grilled sea bass to filet mignon to fish and chips. read more

I often visit this location with my husband and family and I can say over the past few years I have never been disappointed. I am generally happy with the Bonefish chain, but this is my favorite location in Charlotte area. We generally sit and the bar and always get great service there. This visit I had the bang bang shrimp for an appetizer and the lobster stuffed shrimp ( SO GOOD) for dinner. read more

Bonefish Grill - Merlot Magic - Seafood Near Me - Huntersville, North Carolina

The first thing I have to mention is the interaction with the host and manager. We had a reservation and, upon arriving, the host indicated that the table assigned to our party had a prior party still sitting in it. He went on venting about how they'd been there for 2 hours, check paid, and are just sitting there talking. I understand these things happen, but it's a little uncomfortable to have a restaurant berating other customers behind their backs to you. How do we respond to that? To make matters worse, when we were seated at the common table, the manager came over apologizing for the seating problem, and he again went on about how irritating he found the party overstaying their welcome. I was very self-conscious about leaving as soon as we'd paid, that's for certain. On to the actual event. It's Bonefish Grill. It's slightly preferable to Red Lobster. You go for the ambiance which is a little like PF Changs - date night on a budget with respectable but not exciting or memorable food selections. As I'd been to Bonefish Grill before I decided to try something new and got the Lobster Roll. Bad choice, as it was overpowered with salt and celery. It almost felt vegetarian. The celery pieces should never be larger than the lobster pieces. This roll would absolutely benefit from large chunks of lobster, truer to a New England style. The side of coleslaw was, in my opinion, too vinegary and thus inedible. read more

What can I say?!?!? EXCELLENT service, and GREAT food! I ate the Bang Bang shrimp tacos.... Very good to be my first.I can't wait to return!

I was in the area for a small family reunion. My brother, who lives nearby, chose this place. I love seafood, as does the rest of my family, so it seemed like a no brainer. We arrived especially early (5:30p) on a Sunday, yet the place was already quite busy. The general sense that I had from this place from the moment we crossed the threshold was that they were a bit overwhelmed: it took a while to get a clean booster chair for my niece, we waited just to get drinks, and then we experienced an even longer wait for our entrees (like 45 minutes!). I'm glad we had some appetizers to tide us over; otherwise my dad would have turned into that creature he becomes when hungry. The food there was good, not spectacular. I asked for a large order of the seabass and swear they mistakenly gave me the small order because the portion size was very small (I think they confused it with another order at our table, to be honest). I'm not sure I'd return to this location when I return. I think there are places with more consistent service, more competitive prices (even I, who lives in CA, was surprised by the price tags!), and better food in the vicinity. PS-the bang bang shrimp is highly overrated (unless you like battered, saucy, heavy appetizers). If so, make sure to ask for your heart attack on the side. read more

Had BFG cater for us last night for a crowd of 50. GM (Mal) was awesome to deal with as we had special requests (food wise) that required him to jump through some hoops. As promised the food was ready at the time of pick up. As always, the hosts worry about not having enough food however, under their guidance we ordered the perfect amount. There were tons of compliments from our guests on the food the Seared Tuna was the first to go but the Blackened Chicken tacos and Waygu sliders were big faves as well. Thanks Mal and crew for taking such good care of us! We will undoubtedly be using them again. read more

Great food, service and drinks. Great place to unwind after work. I recommend the Mussels Josephine starter and the Pomegranate Mango Martini. read more

Bonefish Grill - Pomegranate Mango Martini AWESOME! - Seafood Near Me - Huntersville, North Carolina

We walked in and it wasn't crowded which concerns me. We were seated right away no problem. Here's where the problems begin. We didn't get greeted until about 15-20 minutes. They only had one server for 8 tables. The server finally came and took our drink order. Because he was the only one the restaurant was using the keypads where they have food runners. Cool. Drinks came out as soon as he hit the button. As im looking around. The customers before us are not eating. No food on anybody tables. No refills of drinks. A couple comes in BEHIND us. Same server greets them. Its getting close to being here a hour. Finally we see a manger. He goes to the table where the family came in BEHIND us. Still no food and drink refills. No acknowledgement from the server or the manager that the kitchen is behind. Server finally comes and ask if we need refills on our drinks. Still no food has come out for anyone. We are here for over a hour now. Finally food has come out but it's for the folks that came BEHIND us. Not only that it was the manager bring the food. That was enough for us. We left and probably never go back during the week. Much better experience when it's crowded. read more

The service is unmatched. Very attentive and patient. Lovely atmosphere. Of course the bang bang shrimp is a favorite but the mussels!!!! The sauce at the bottoms was savory yet sweet. The calamari wasn't my favorite but the sauce that came with it was amazing and I could honestly eat it with any and everything. Overall a great experience. read more

Let me start with, I really like Bonefish. In the last 45 days, I have probably gone to the Pineville-Matthews location 3-4 times. This is my second time at the Huntersville location. So, my review is more like what I've come to expect from the Bonefish franchise. The Good * the Bang Bang Shrimp was amazing! * the server Andrew was attentive. * I had an issue with my food, and it was taken care of pretty quickly. * the chicken teriyaki was tasty. * the bread/oil was fantastic. The Bad * compared to the lamb at the other location- the lamb here was... Less than pleasant. -the plate the lamb came out on, was super hot. The lamb, however, cold to the touch. (They did bring out a new, hot plate). -the flavor of the lamb was bland, although they threw a lot of sauce on top of the lamb pops. -the consistency of the lamb was very rubbery. It required more chews than I felt it deserved. * the Pear Martini tasted like it came from a pre-made mix. I had 2. The first one was good. The second drink was way stronger, and a little more bitter, than the first. Overall, it's a nice place to go. As a matter of personal preference, I will stick to the other location. read more

Funny thing - now I know why I can't open my mailbox advertisement intercepts w/o running into a Bonefish grill Brunch coupon. They are everywhere, I get 'em weekly. So we finally went...and it was just meh. Firstly I will say that NOTHING on the brunch menu appealed to me at. all. So I went with my tried and true bang bang shrimp. They were as expected, good. For my side I got the Cesar salad. Also decent, but nothing to write home about. My dining companions that did get brunch items reported it was so/so to bad. We had a party of 8, with a reservation, and though the dinning room was empty they had us pushed over into the corner. So add up bad table arrangement + so so food you get a rating of 2 stars. Based on my meal I probably would have given it a 3, but I got a little sick to my stomach after our meal. Oh and one word - don't try the eggs. They are rubbery and kinda faux egg-ish according to one girlfriend. read more

Understaffed this hurts customer service forgetting the bread and serving ice cold asparagus. Is not going to make this location very desirable. However the Hawaiian martini is delicious. bathroom needed toilet paper and hand towels. Thankful they had soap read more

Bonefish Grill - This is so delicious - Seafood Near Me - Huntersville, North Carolina

Been to several Bonefish Grills around the country and this one does not disappoint! We were able to sit outside, which was lovely. The service was excellent -- prompt, polite, they kept our water glasses filled, and didn't push dessert/coffee or expensive drinks. We had the bang bang shrimp (generously portioned and perfectly spicy), salmon with bacon jam butter (AMAZING) and swordfish with pumpkin ravioli. They are now offering a new side of herbed couscous, which was cooked perfectly and very flavorful. It is located in a lovely shopping area. There's a movie theater and lots of shops in the area. Overall a really great dining experience! read more

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The food was very good, no doubt. Bang Bang shrimp, bread with a pesto dipping sauce, corn chowder with crab, Caesar salad with blackened shrimp, Maryland crab cakes, potatoes au gratin ... It was all very yummy (though admittedly a little heavy for lunch). I would definitely come back for the food. But the service was just meh. We had to ask for bread three times, and each time the excuse was "we're waiting for it to come out of the oven." Then why wasn't it hot when it finally came to the table? Toilet paper dispensers in the bathroom were mostly empty even though we were among the first customers of the day. And paying for the bill took forever. Granted, we threw them some curveballs with our coupons, but it still took entirely too long for them to tell us that the coupons wouldn't work and to process the bill. Manager also seemed a little rude and kept our coupon because he thought we were trying to scam the joint -- no, buddy, we were using a valid coupon that's worked at other locations, and it's never been a problem before. Don't appreciate the feeling that you're treating us like criminals when we also happen to be the only group of foreigners in the place. To end on a good note: the host was the cutest. Happy and clearly enjoys his job. He danced all around the patio when preparing for new guests, singing Taylor Swift! read more

Excellent service and food. The shrimp appetizer is phenomenal for sharing and all the entrees that I have ordered so far (on 3 visits) have all been great. My 2 year old daughter loves the fish n chips and that she is allowed to draw all over the table which keeps her occupied during our meal Make sure you make a reservation because the wait can get pretty long! read more

Our anniversary dinner. I love the environment of this restaurant. It's really relaxing and enjoyable. I've never been to a Bonefish Grill before. My boyfriend and I decided to get bang bang shrimp as our appetizer - 1 because he said it was delicious and 2 - on Wednesdays its only $6 which sounded like a good deal. I loved the shrimp and now I kind of regret getting it because I can't stop craving it. Lol. The bread they serve is delicious too. As our entrees my boyfriend ordered the steak with mashed potatoes and Cole slaw. He ate his steak as if he was never going to see food again and told me it was perfect. He devoured the mashed potatoes. The Cole slaw was a no-go to him. I ordered the crab cakes with fries and green beans and a the lumb crab lobster soup. I personally loved the soup, it was smooth and had the perfect amount of seasoning. I didn't however care for the green beans that tasted like peanuts and the crab cakes were meh. My boyfriend ended up ordering creme brulee for dessert and that was delicious. Over all I really don't know if I'd return.. It's obviously really expensive and I felt like we could've went elsewhere and received more bang for our buck but it was a nice anniversary dinner. Our server was somewhat attentive and he answered my nine thousand questions about the menu without telling me to just shut up and pick something so kudos to him. Haha. One thing I really didn't like was- and this is going to sound bratty- the water. They serve it lukewarm.. No me gusta. read more

Bonefish Grill - Crab cake dinner with green beans and fries. Also came with a soup but I devoured that too fast for pics. - Seafood Near Me - Huntersville, North Carolina

Great place. Bang Bang Shrimp is awesome as are the Mussels Josephine. Drinks are reasonably priced for an upscale bar and restaurant. Highly recommended. read more

Came to Bonefish for my friend's bachelorette party. The server was super friendly and efficient- food was delicious- Mike hooked the bride-to-be up with honey mustard- and a special desert!! read more

First time visitor and disappointed. The server was very friendly and explained how all the fish and steaks are inspected by management on a daily basis? She said she would be right back with bread. Never brought it. We took advantage of a coupon for free Bang Bang shrimp appetizer. Very good. I ordered the special of the day Rockfish. It was ok at best. Was a bit rubbery and not hot. My wife ordered a medium rare ribeye, which was very rare and cold. The waitress had it re-fired and after about 10 minutes brought it back medium well, dry and tough. Wife left more than half of it. We were offered comped dessert but declined. I got the bill and had to ask for an adjustment because I was charged for the free appetizer. I know many people love this place; I'm not one of them. read more

Very nice meal. Quick and attentive service. Solid advice and knowledge of the specials and dishes. Big fan of the orange shrimp and scallops pad Thai. Also the pork chop was very nicely done for the land lubber. Prices are comparable to similarly situated national chains. read more

I went there Saturday with my wife and some friends, just before seeing a movie around the corner at the Birkdale Regal Cinema. They gave us a table right away. The waiter was nice and he knew the menu, specials, drinks and ingredients by heart. Overall, it was a great experience and we will definitely be coming back. You can never take good service for granted. read more

Two visits to two different locations. Excellant Service and Food. Going again soon.

Bonefish grill is one of those seafood chain restaurants located in the birchdale area complex. It was my first time here trying this restaurant; and i have always heard ratings about the bang bang shrimp. What is so great about the bang bang shrimp? So instead of ordered it as a $10 appetizers i decieded to order it as my entree. I ordered the Bang Bang shrimp tacos! with a pomegranate martini ! The pomemgranate martini was fantastic and would recommend whoever dines there to try it! it came with frozen grapes! My bf ordered the scallops over a bed of rice. My bang bang shrimp was delectable and i now i see why people rave about the shrimp. My dish came with three tacos, with a handful amount of shrimp in each taco. The dish also came with a side salad with balsamic vinegar. The scallops also look juicy and delicious but the whole entree came with probably 4 scallops the most. The service was great! The waitress was nice and attentive. I will dine at BoneFish Grill again sometime in the near future. Hopefully it'll be good as the one in huntersville. read more

Went for my birthday dinner and while the drinks were good, the waitress was awesome, the food failed to deliver. The portions were appetizer-size and for the big price, wasn't worth it. I had the grilled ahi tuna and it was the size of the palm of my hand and overcooked. My daughter had the lobster tail and it sat lonely on this huge dinner plate with a dollop of mashed potatoes. The drawn butter was tasteless. The pilaf with my tuna was dry and had no flavor. I would gauge the food on the same level as Captain D's, but with the five star prices. For a Friday night, there were a lot of empty tables and we didn't wait at all for our table which is usually not a good sign. I will not be going again..... read more

Apathetic management was on full display during our meal today at Bonefish Grill Birkdale Village. My husband ordered sea bass with lemon sauce on the side from the regular menu. Sea bass was also one of the specials today. The special came with a different sauce and crab meat on top. The waitress took the order correctly, but the kitchen prepared the special. When my husband called to their attention this was not what he ordered, they said they would make it right. Soon out came the same piece of fish, with the sauce scraped off and lemon sauce poured over the top. They said this was their standard procedure and was corporate policy. The meal was comped, but that was not the point. We did not mind paying for it. We just wanted it fixed properly instead of having 2 managers insist this was the correct way to handle the situation. What if the customer had been allergic to crabmeat? The manager preferred to argue his point rather than satisfy the customer. (When the manager brought out my salad, he had his thumb in it, but I chose to ignore it.) read more

My wife and I went there this weekend and had a great time our server Melissa was great. Bang-Bang shrimp is awesome I had the filet cooked just right m.r. (i know its a fish place) My wife had salmon and commented it also was very good. The place get crowded so go early to avoid a wait. read more

Had a nice experience here the other night. It was a great place to dine al fresco with enough shade to keep us cool. I ordered the avocado tomato panzanella salad - so fresh and delicious! I then had the wood grilled salmon with lime butter. Large portion, and also very delicious. My husband had the bang bang shrimp tacos. I tried a bite and, if you're not trying to eat healthy, get these! Packed full of flavor! All in all, a very good experience. read more

I found me a great go to spot. I've had the Bang Bang shrimp before but what the did with the stuffed Tilapia was amazing. The Oyster Rockefeller was delicious. read more

Great place for a nice quiet evening, good food, and great service. Just don't get the lemonade - unless you like the artificial sweeteners. read more

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Great job having our take out food ready, fresh and hot for my sons 15th birthday in May