Customer services I make me an appointment at 4 o'clock is 4:30 and I'm not being called yet so…read morewhat is the point to making a fucking appointment if I gonna still waiting for a fucking hour? I don't recommend going to this Verizon for a new phone or anything else since they have a bad service, and for what I see they need some training on how to treat their customers.

so terrible. no busy. only 4 customers including me. and 3 employees. and also 1 of customer said,…read moretheir service is terrible slow. and when 1 of female staff saw me, she asked me if i already get service or not. OMG. i was beside them. and store not to big. so bad service. maybe they need re-management for this store. i came around 4.15 PM and until 1 hour, get no services.

I have used the location multiple times for my AT&T services. I've found the staff to be helpful,…read morewhether they are answering my questions about my account (or my Mom's) and when I look to upgrade phones and other products. Most of the time I am greeted at the door and checked in to be seen by the next available employee. There is a screen on the wall showing the queue for those waiting to be served. Fortunately they have a few fun time killers around, such as DIRECTV on a big screen, cornhole, and a basketball toss game. This location can be busy, and the parking lot that is shared with the Starbucks next door can make parking a little difficult at times.

Went in here cause I had a question a question and was treated rude as soon as I sat down, wouldn't…read moreeven make eye contact wouldn't even say hello wouldn't even say how are you doing nothing and then when I went back in there to ask a question I I was treated like I was invisible just go to another AT&T

Dilan was so helpful! We had bought a phone secondhand and wanted to get it hooked up to our…read moreaccount (being longtime members), and when we brought it to another store in town, the guy basically brushed us off, said we'd been scammed with a locked phone, and tried to do a hard sell of another phone...so my husband brought us to Dilan at this store, and he worked to get the phone to hook up properly to our account! We're thinking of adding another line to our account soon, and I know we'll be bringing that business to this store!

From the owner: Switch today & enjoy America's largest 5G network.read more

We used IFix repair for our refrigerator recently for the first time…read more The experience was great. and it started from the receptionist who answered the telephone. Very professional, efficient and polite. The tech, Andrii, sent to our house was prompt ,straight forward and highly skilled. He repaired out appliance efficiently and the charge was reasonable. We will be using IFix in again. Finally, a company I can trust!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

Very organized displays for phone cases (by brand and series) and tablet accessories. I went in…read morefor a new belt case for my phone to replace my very well worn one. Price was reasonable. Counter person was very minimal on conversation. Not rude, just "make your purchase" and he moved on to something else.

went in to get a phone case and screen protectors for 2 phones walked out paying around $40 bucks…read morecame back a week later to do the same for one phone it is now $48

The text link provided by YELP seemed useful, but was ignored so it proved USELESS. There really…read moreneeds to be a choice of ZERO STARS

I had tried to make an appointment to fix the back of my phone after I had dropped it and it…read morecracked, and although this cell phone repair shop did not offer that service. They offered different alternatives that I could do, and if I needed their assistance they offered their expertise in case I needed it, and for that, I am grateful and recommend this business for their honesty and willingness to help future customers. Not saying I want to break my phone, but if I did, I would come here first.

This can happen to you. Spectrum just have unprofessional people workers. 2 They destroy my front…read moreyard and the cable that they forgot to put underground still around outside my driveway. 2 months waiting for them to fix it.

Waste of your afternoon, horrible customer service idk why they hire these type of people. No one…read morespeaks or updates and they always say they "don't know " anything when it comes to a problem needing to be fixed. how do you not know when you work here? Make it make sense . They have staff sitting around chitchatting but not moving to help or get a problem solved. So it can decrease foot traffic.

Going here almost made me switch carriers after being with them for a decade. Franco, the store…read moremanager screwed me out of a warranty another store already approved without communication with that location. Put me in a terrible position professionally and personally. Never go here. NEVER EVER EVER go here.

I finally decided to stop in on Tuesday to pick up my free T-mobile gift which was a beautiful…read moredrinking glass. The staff was so friendly and excited to pass them out to their T-mobile customers. I met this really nice customer who said don't forget to set up your phone alarm for next Tuesday to pick up your gift. I've been a customer for years and have picked up or checked on Tuesday's at T-mobile. From this day one, I will be looking forward to my "free gift". The store was very clean and organized. As soon as you walked in, you were greeted. Thanks for your amazing customer service!

Yay my phone is fixed! So apparently my phone (a Nexus 5) is not the norm. When I took it to…read moreBatteries Plus to replace the broken glass (because they had fixed a previous phone for me), they couldn't do my current phone, so they kindly referred me here. Called and left a message. A couple days later my call was returned with an apology that he had been sick. I was happy to hear he could fix my phone but would have to order the part for it. Could be Friday. Probably Monday. No word Monday. Left message Tuesday. Finally got phone fixed on Thursday. Brought it over on a lunch hour and it was fixed by the time I ran a couple errands. Location is in Tarrymore Square off Capital Blvd and New Hope in the strip center where Crystal Palace used to be. Very happy that my phone is fixed and for a reasonable price. $75 plus tax. The only reason for not being a 5-star review is slow communication. Fortunately I wasn't in a hurry.

From the owner: At Raleigh ReCell we specialize in personal, one on one, fast service. You talk directly to the…read moreperson who repairs your device and can ask any questions you may have. We provide a huge range of repairs on just about any mobile device as well as computers, HDTVs, game consoles and more. If its not listed feel free to ask. We also offer affordable used devices for sale. Everything we sell comes with a 14-day guarantee. We even accept trade-ins for cash or credit towards a different device. We are a local, family owned and operated small business. We genuinely care for our customers. Feel free to stop in and check us out. Thanks!