My wife and I have been going to this shop for many years. We've been getting new phones and great…read moredeals from him. The service is always right on and fare.

I went in looking for a refurbished phone. I got a great deal on an iPhone 8. The owner (?) is so…read morehelpful. He transferred all of my information on the new phone. He gave me credit towards the new phone. The whole transaction took about thirty minutes. It was my second time getting a phone. He also role me how to save GB, and I could've kept my old phone and walked away, but it was such a good deal that I couldn't pass it up. Highly recommend this place.

ABOVE AND BEYOND - ACT OF KINDNESS. Yesterday while working in Riverside, my cell phone died. I had…read morerecently purchased a new car that had a docking station, which wasn't working and so I had yet to purchase an actual car charger. My phone died, the docking station wasn't working, which left me frustrated since my client hadn't shown up for our appointment and I had no way to contact them. I stopped by a store hoping to buy the charger I needed (I didn't even know what to ask for because I don't know the various types of connection sizes), but unfortunately, they didn't have one available for sale. Instead of just sending me on my way, an employee came out to my car to check what type of charger would work. They ended up finding a used one in a drawer and generously offered it to me so I could use it. That simple act of kindness truly went above and beyond and restored a little of my faith in humanity. I'm very grateful for the effort and thoughtfulness they showed, and I wanted to take a moment to share my appreciation. Thank you.

My husband and I went in to buy new phones and were pleasantly surprised there were adequate staff…read moreand they were all super friendly. Stephanie helped us with our purchase and really went out of her way to link our new phones. The last time we purchased phones we had to do it all ourselves (at a different location). We bought iPhones 17 pro max which is an upgrade from 13pro max and am very happy with my purchase. The value of my trade in for my old phone was excellent I will only pay $5/mo so I am very pleased and highly recommend this location and AT&T.

I only come to this store to claim my T-Mobile Tuesday offers. It's always busy in the store, but…read morethey try and make sure to accommodate all guests, even while busy helping a guest.

Had a pretty good experience coming to this T-Mobile location for help in transferring a line to…read moreits own account. We had one of the reps help us on the first day, then realized we needed to go in and release one of the phones from another carrier. We ended up having to go back a couple of days later and one of the other guys helped us. Both were knowledgeable and helpful. This location is really close to UCR so you have a lot of students going in for service. For this reason, this location can be super busy one moment, and then lonely the next. Overall very helpful and happy with the service we received.

My cat chewed on my laptop screen and I needed the repair done by the next day. They were…read moreincredibly kind and honored the quoted price they gave me on the phone. I was able to get a new screen that worked perfectly for my Macbook Air for $350.

This place is very accommodating. I visited for a screen protector but discovered it also offers a…read morerange of community resources beyond cell phone repair. Adrienne, who assisted me, was knowledgeable and helpful. I highly recommend this center.

Someone took my I phone 16pro max to this guy probably to try and jail break it and it was in lost…read moreor stolen mode. This guy called me right away and I was able to retrieve my phone within minutes. I did give a tip for the finders fee.

The battery that was replaced used a battery that failed within a month of use and proper charging…read morehabits. This battery they bought and gave started suddenly running out in 20 mins despite regular diagnosing and low battery mode, and I found out it ballooned (the first battery never ballooned it was only old). The battery's technical "actual" capacity decreased drastically, which may mean it's a bad battery. So I ordered another battery from the proper website and it works fine with that technical capacity matching the manufacturer label. I would conclude this with either the repair store had this type of battery with them all along but it was too old, someone switched the front sticker label to have "lenovo" yet the battery is a knockoff replica from Amazon (my only clue is that it's label sticker doesn't wrap around the plastic case like my newest one does), or the provider that battery was delivered from is not trustworthy and this store should buy from somewhere else.

This might sound a little jacked up. But even tho I do not have, nor EVER need the services of this…read morecompany, for this location I definitely have no doubt in my mind of ever entering this place. They have a speaker outside of the doors playing techno music at the volume of 100. I understand their services are for people that can't afford the Verizon's and ATTs of the world. But it Doesn't mean also advertise ratchetness in the process.

i was recommended cricket by my family members and i will never return,i went in a larger fat guy…read moreand short girl with bangs were there, i was greeted and the larger guy was giving me a quick rundown on the information but was not saying anything remotely useful to make me want to switch over from a carrier i was set on not wanting. I am assuming he was a new employee based off the fact that he wasnt giving me the right information i was reading off the paper he gave me. the prices of internet plans and monthly plans were different than what i was reading so it felt already like a huge scam. when i asked about iphones he said that cricket never carries any because they only sell their brand of phone which i didnt know.he showed me the cheapest phone possible he said it was $30 and when i asked if he had anything better like an iphone or if i could order one he said it wouldnt really be possible that id have to buy it elsewhere and bring it to connect here because thats the only phones cricket carries because its a small company and when i asked of any other locations he said its all the same cricket, i left confuse because his coworker was showing and selling a phone that didnt look anything like what i was shown, i was going to wait for other assistance but i decided to go somewhere else where they could carry other branded phones.

Nancy was very helpful she helped me set up a new line and save some money. will come back just…read morebecause of her service!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Riverside, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

I can be very critical towards my interactions with customer…read moreservice reps, but Maritza gave me a good experience! Very personable and really knew how to help me with my file transfer problem. Not only do 1 understand that, nowI have a better understanding of how my settings work too. Great job!

I was sold T-Fiber on a 30 day free trial, and cancel any time in that period, in ore=der to…read morecompare my current fiber provider to T-Fiber. I cancelled in 3 1/2 weeks and told all was fine, then got an email with a month's bill attached. Was bounced around several calls, and chats and told there was no such promotion. The sales person lied to get me to sign up. I finally got the bill credited back, and now have to drive over 60 miles to return their equipment only via a Fedex Corporate location. Do not trust the sales people, and be aware the company does not make it easy to contact them or resolve problems

Came to have the front glass replaced on my iPhone. I was greeted immediately greeted coming in the…read moredoor. The technician quickly looked up a couple of options s one being an Apple Original part which was more expensive and out of stock. Opted for the non original glass. She took the phone to the back and gave me a 30 minute estimated completion. She came back out in less than 30, handed me tha phone and it was good as new and very responsive. Best part was the repair and the part itself was $100 less than Apple

This is my go-to for cell phone repair. Their prices are fair, the work is done quickly and their…read morecustomer service is always pleasant. I trust them explicitly.