I was told i couldn't use their store phone to call their customer service department. This is…read moreafter they cut off my phone half way through activation for an entire day left me to fin for myself without a phone or any way to get around! I explained this to the young lady at the store and she looked at me like i was stupid.not a single care. If this is how they would treat a new customer in distress I don't want to be a customer. I took my business right back to T-Mobile they're more expensive but you get what you pay for BOOST MOBILE IS TRASH

Everytime I come in Jessica is always here being generous, patient, and with great attitude l…read more Highly recommend coming here and asking for her expertise. A genuine person who loves to help and answer questions. Always a pleasure. Recommend boost mobile for the great customer service that Jessica brings to the table.

Came to have the front glass replaced on my iPhone. I was greeted immediately greeted coming in the…read moredoor. The technician quickly looked up a couple of options s one being an Apple Original part which was more expensive and out of stock. Opted for the non original glass. She took the phone to the back and gave me a 30 minute estimated completion. She came back out in less than 30, handed me tha phone and it was good as new and very responsive. Best part was the repair and the part itself was $100 less than Apple

This is my go-to for cell phone repair. Their prices are fair, the work is done quickly and their…read morecustomer service is always pleasant. I trust them explicitly.

These guys are the best!! They have fixed 2 of my phones. They don't overcharge and fix your…read moreelectronics fast and efficiently. Don't go anywhere else, I've done my research..They have the most inventory and charge the fairest prices in MO Val.

I do not recommend Mobile Fix at the Moreno Valley mall…read more I took my phone in to have a cracked screen replaced. From the moment I walked in, the employee barely communicated with me and seemed uninterested in helping. Before agreeing to the repair, I specifically asked him to make sure my phone was still functioning properly before replacing the screen. He simply nodded and said yes. About two hours later, I got my phone back, and the very first thing I noticed was that the new screen was popping out of the phone. When I pointed it out, his response was, "Just don't put it in your pocket because the screen can come off." Seriously? That's the quality of work I paid for? When I got home, I also realized my Bluetooth no longer worked and some of the keyboard letters weren't working either. I returned to the store, and instead of taking responsibility, they told me they could fix it--but only if I paid more money. They damaged my phone during the repair and then expected me to pay again to fix the problem they caused. The workmanship, customer service, and communication were all unacceptable. The technicians refused to take responsibility and had made me come back to the store a couple times, wouldn't issue a refund, and acted like none of this was their fault. Save yourself the frustration and take your phone somewhere else. This was a complete waste of money and one of the worst customer service experiences I've had.

My husband and I went in to buy new phones and were pleasantly surprised there were adequate staff…read moreand they were all super friendly. Stephanie helped us with our purchase and really went out of her way to link our new phones. The last time we purchased phones we had to do it all ourselves (at a different location). We bought iPhones 17 pro max which is an upgrade from 13pro max and am very happy with my purchase. The value of my trade in for my old phone was excellent I will only pay $5/mo so I am very pleased and highly recommend this location and AT&T.

ABOVE AND BEYOND - ACT OF KINDNESS. Yesterday while working in Riverside, my cell phone died. I had…read morerecently purchased a new car that had a docking station, which wasn't working and so I had yet to purchase an actual car charger. My phone died, the docking station wasn't working, which left me frustrated since my client hadn't shown up for our appointment and I had no way to contact them. I stopped by a store hoping to buy the charger I needed (I didn't even know what to ask for because I don't know the various types of connection sizes), but unfortunately, they didn't have one available for sale. Instead of just sending me on my way, an employee came out to my car to check what type of charger would work. They ended up finding a used one in a drawer and generously offered it to me so I could use it. That simple act of kindness truly went above and beyond and restored a little of my faith in humanity. I'm very grateful for the effort and thoughtfulness they showed, and I wanted to take a moment to share my appreciation. Thank you.

Excellent service! I will come get again when a screen or device breaks. It's also a fun location.read more

Roy's iPhone Repair was an absolute lifesaver. I needed help the same day for the repair of a 13pro…read moremax back glass @$125 and he didn't hesitate to fit me in. Not only that, he went out of his way to have my phone ready by the next day. He had everything on hand, so there was no delay waiting on parts or rescheduling for another day. The whole process was smooth, efficient, and stress-free. On top of that, his pricing was very reasonable, especially considering the urgency. Beyond the service itself, he's just a genuinely nice person to deal with. Professional, accommodating, and easy to communicate with. I wouldn't think twice about coming back, and I'll definitely be recommending him to others.

They Fixed the port issues. Fast service and clean pricing. They have good hours too.read more

I went into this shop to get my cell phone diagnosed from a drop that happened earlier that day…read more The man that assisted me "Nathan" was extremly rude. As soon as i walked into the store i was greeted with an attitude, its clear this man either hated his job or simply hated assisting me with my phone. I left my phone with him for over and hour with no updates, when i called simply to ask how it was going i was given a cold and demeaning response that truly upset me to the point where i simply did not want his help with the issue anymore. BUYER BEWARE! EXTREMLY RUDE, CONDECENSING & DEMEANING STAFF! I will never be going back.

Someone took my I phone 16pro max to this guy probably to try and jail break it and it was in lost…read moreor stolen mode. This guy called me right away and I was able to retrieve my phone within minutes. I did give a tip for the finders fee.

The battery that was replaced used a battery that failed within a month of use and proper charging…read morehabits. This battery they bought and gave started suddenly running out in 20 mins despite regular diagnosing and low battery mode, and I found out it ballooned (the first battery never ballooned it was only old). The battery's technical "actual" capacity decreased drastically, which may mean it's a bad battery. So I ordered another battery from the proper website and it works fine with that technical capacity matching the manufacturer label. I would conclude this with either the repair store had this type of battery with them all along but it was too old, someone switched the front sticker label to have "lenovo" yet the battery is a knockoff replica from Amazon (my only clue is that it's label sticker doesn't wrap around the plastic case like my newest one does), or the provider that battery was delivered from is not trustworthy and this store should buy from somewhere else.

Gabriel was amazing! He is honest and has integrity, doesn't try to get more money that the job…read morerequires! Definitely knows what he's talking about!!! 10 outta 10 recommend! go INTO the Wienerschnitzel parking lot as if you were entering the drive thru, the business is located what looks to be INSIDE of Wienerschnitzel.... They also do postal and print so look for that banner!

Grade A amazing service. This business has so much knowledge. With a wide range of technical…read moresupport. From phones, computers, and beyond. This is my trusted to go company from now on. Quality, knowledge and trusted for any technical needs. Come support local business