I have a friend who is very bad with phones. Throws his smart phones around like they were the old…read morebrick phones (he's too young to remember those too). On multiple occasions he's called me from random #'s asking me to Zelle him some cash because he can't afford to get his phone fixed, so that's why when my phone charging port failed I knew exactly where to go. I've been on Android & Samsung for 13 years never having had an issue other than loss. So when my S24 Ultra USB-C Port got loose I was thinking of just upgrading, but having lost some key features when they released the S25 Ultra I decided to repair. Phone was at 15% and was taking 3 hrs to charge via wireless and I needed my phone for work the next day (4PM thursday). I called ahead and they said $125 without knowing what model/brand. Showed up and James quoted hour and a half which was perfect as they closed at 7 and had the port in stock. They can sure fix the easy stuff, but when I asked about cases and accessories they pretty much only carry Iphone and the latest models from other brands S24 Ultra is a flagship phone. Service was great, but my screen protector was bubbled from when they removed the glass. Not a big deal, but I wish they had my brand/model for a replacement. While i was browsing I heard James interacting with another customer which gave me pause as he didn't seem to have any sympathy for them wanting to save an old phone which had pictures that were priceless to them. Loss of a star for that. Haven't had any issues since and I'll likely return if I ever have need for repair not through my insurance.

I have used this facility for years and even though I moved I will stop by when in the area. I saw…read moreJames and asked for some help with my cell. Great guy and ver professional and knowledgeable and answered a lot of my questions. I highly recommend this store. Keep up the work.

Alex was super helpful when I needed to replace the back screen of my Iphone. I did some research…read morebefore, and they definitely had the most affordable rates for original apple screens when compared to other places in the area. In about 2 hours, my Iphone looked new again, and I also was able to ask questions and buy a new case. I highly recommend their services when you need repair for your electronics.

Brought my phone in. Only place open at the time.... mistake on my side!…read more He originally told us he had a new screen for the phone, well he didn't and we had to spend $200 for a really good high quality one.... Days later I could barely use my phone. It was super dark. Couldn't see when outside. My phone would jump from screen to screen.... Brought back in and didn't have a new screen in stock so had to wait... ok no prob. Was supposed to call. Never did! Walked in and he "hopefully fixed" it now.., guess we'll see. Very frustrating situation though. I'll go elsewhere next time Also... he fixed my son's phone and now to turn off the phone button or turn it higher won't work. He wouldn't fix it. Thanks. Very disappointed

Great service No time wasted…read moreFairly priced He repairs all iphoned And he buys old Ones

Fast service, excellent quality, great customer care, excellent pricing, good value for the money…read more I like the fact that he explained everything to me before opening up my phone and fixing it. I would definitely use him again.

Always the absolute best service. The human touch is always…read morethere. The techs really know what they are talking about and, after nearly a decade of using their services, I just do whatever they tell me to do. I have only had to take something back once. And when I did, it turned out that it wasn't their fault, but was from faulty parts. They never said any form of "it isn't our fault". They just fixed it and apologized for the inconvenience. Also, the owners actually give a dam* about their customers.

Shout out to Oriana for putting a new battery and screen protector on my phone! She was very…read morefriendly, quick, and the parts and labor were fair priced. I'll definitely be coming back for future repairs and accessories. They have a good selection of electronics too on deals too

My first time visiting this location, and I stopped by to upgrade my phone. I was immediately…read morehelped by a very nice gentleman who made the entire process easy and stress-free. He was knowledgeable, patient, and explained everything clearly. I upgraded my iPhone and got a package deal that included a case and screen protector. He did a great job installing the screen protector and helped me transfer all my data from my old phone to the new one. Overall, a great experience with excellent customer service.

Dear Verizon Customer Service,…read more I am writing to share my disappointment with a recent experience. Verizon used to provide what I considered some of the best customer service--representatives were friendly, knowledgeable, efficient, and focused on resolving the issue. Unfortunately, my recent experience was very different. In my opinion, the level of service has gone from 100% to 3%. I recently needed a replacement phone. The first representative I spoke with was kind, although she spoke incessantly and repeatedly tried to discuss upgrades. I explained at least four times that I am not the person who makes decisions regarding upgrades or changes to our account. I also told her several times that I needed to get off the phone because my phone was overheating and the battery was dying--which was the reason I needed a replacement in the first place. She told me that, because I had been so nice, she would waive both the $49 replacement fee and the $14 delivery fee. She also told me the replacement phone would arrive on Monday. Later, I realized I had forgotten to ask about the size of the replacement phone, so I called back. Unfortunately, my experience with the second representative was even more frustrating. He was very intense and would not allow me to end the call, despite my repeatedly explaining that I do not make decisions regarding our account. I eventually told him I had to go and hung up. He then called me several times and left multiple messages, including one that simply said, "Wow." I found this behavior inappropriate and uncomfortable. The delivery experience was also frustrating. I had arranged for my daughter to be at my home to sign for the phone based on the delivery date I was originally given. Verizon then changed the delivery date, so I sent her home. The date was changed again, and FedEx attempted delivery in the meantime. This created unnecessary confusion and inconvenience. To add to my frustration, I am now being charged the $49 replacement fee, despite being specifically told by the first representative that it would be waived. We have been Verizon customers for approximately 15 years, and it is disappointing to feel that customer service has become so focused on sales and upgrades rather than listening to and helping the customer. Pushy sales tactics are irritating, especially when a customer has clearly stated multiple times that they are not authorized to make those decisions. Verizon can do better. We have remained loyal customers for many years, but experiences like this have caused us to seriously consider whether it is time to take our business to another company. I would appreciate someone reviewing this situation, including the promised waiver of the replacement and delivery fees, as well as the repeated and unwanted calls from the second representative. Sincerely, Valerie Wood

Tech2U in Carlsbad was amazing. They quickly responded to my request for quote to fix a Razor…read moreLaptop with a USB issue. Their pricing and communication was excellent. Their steps to fix the issue with my laptop was excellent and they kept me informed with each repair process. I will be coming back for any future laptop/computer repair. Highly recommend! PROS - Excellent Communication Reasonable pricing Quality technicians CONS - Nothing to report from my experience.

TL;DR: Daniel is a great computer tech and a really nice, helpful and knowledgeable guy :)…read more I brought my PC in after the motherboard shorted out on me. I was originally going to go the RMA route with Costco where I got the PC bundle from originally, as it was still under warranty. But Costco insisted they reserve the right to unilaterally delete all the data on my PC during the free fix. And backing up the data myself at that point would mean voiding my warranty with Costco Daniel was really helpful with explaining the list of options I could go down -- whether it was just for him to backup my data in a way to retain my Costco warranty and then have Costco fix the motherboard for free -- or have Daniel do a semi-rebuild of my PC, replacing the motherboard with something that isn't just going to crap out in another year or two like the first one. I went with the latter, and I'm glad I did. And Daniel was way quicker with the turnaround than I expected, got me my PC back in a week, just before they closed for the weekend. I also got a free month of their tech support service with the purchase. Great shop, would recommend! (assuming my PC holds up for years to come, which I feel very confident it will)

I went in to get my iPhone front screen fixed close to their closing time, and they were super…read morequick, helpful, and personable. I've been there before, and will continue to go back!

This place is fast professional and the best price in town the customer service is the reason I…read morecome back!!! I keep coming back all thanks to Denise!!! Thank you!!!

** I highly recommend ** No wait, clean, great staff, stocked up well and lots of parking!…read more Giselle the sales representative was very welcoming, friendly and professional. The wait was less than 5 minutes and everything went smoothly and cordially. Kudos to her , Alex and Maria ! This is my new Att store!

Do not shop here!!!…read more My wife & I are older & were lied to about Trade-in. It cost us $450! The Manager didn't care & calling AT&T is difficult. I finally filled a complaint with corporate. We'll see how that goes. They will tell you anything at that store for business!!!! Shop at a different store!!!! The people that work there are very dishonest and don't care about hurting old people. ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,,