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    Borcher's Automotive Service

    5.0 (2 reviews)

    Services - Borcher's Automotive Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Borcher's Automotive Service Photos

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    Recommended Reviews - Borcher's Automotive Service

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    3 years ago

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    A. Anthony's Mobile Vehicle Service

    A. Anthony's Mobile Vehicle Service

    3.4
    (14 reviews)

    This family-founded, family-run business is a true treasure in our community! When my mother first…read morelocated this shop, she wanted a place to take her loved, older Toyota vehicle for maintenance and repairs. She had such a good experience that she recommended the shop to me for repairs on my former vehicle and, more recently, for my used car pre-purchase inspection. Right from the start, the staff made me feel at home and made recommendations to guide me to find the perfect vehicle for me. I also learned that some special dealerships offer either "pre-purchase inspection off-site" or "3-day money back guarantees" virtually eliminating "buyer's remorse." So I focused my search on dealerships with either of these two options in order that A. Anthony's was essentially a "co-pilot" in my car search. A huge shoutout to Genette! She was amazing, walking me through the used car purchase process, giving the vehicle a thorough inspection, and explaining all the next steps. Her attention to detail and patience with all my questions made me feel totally confident in my purchase, and I am extremely happy with my used car purchase. They truly set high standards for great service and genuine care. Everyone here is super-friendly and professional, and it's clear they really care about their customers (which is smart business imo). In addition to ubiquitous brands like Toyota, Honda, Ford, they work on all brands of vehicles including luxury lines Mercedes, Audi, Buick, Lexus, and more. If you need auto repair or are looking to buy a used car, I recommend you consider building a long-term relationship with them.

    Best service anywhere!! Staff is excellent and pay great attention to detail. If you want your car…read morein good hands then this is the place to go!!

    JRS Auto Repair

    JRS Auto Repair

    3.9
    (18 reviews)

    I wanted JRS Auto to be my go-to neighborhood mechanic, but this experience was a complete…read morenightmare and totally unacceptable. I dropped my car off after hours on 4/8 with a brand-new $140 combination switch (Part #93400-J0000). The part was in a large Bath & Body Works box (about 2 feet long) and placed clearly on the driver's seat so it would be impossible to miss. Days later, Renata actually called me to ask where the part was. I was stunned--I told her, "What do you mean you don't have it? It's in the car - on the seat!" Instead of admitting that JRS lost the part or someone stole the part, she spent the next hour on the phone gaslighting me, aggressively insisting they "never received" it. She claimed she "checked with her guys" and that "they don't steal," directly implying that my son and I were lying about leaving it in our car. How can an automotive shop lose a part?! It is physically impossible to miss a 2-foot-long branded Bath & Body Works box sitting on a passenger seat!! I even texted a copy of my eBay order details and Ring camera photo showing the delivery, but she continued to deny reality for over an hour (see pics below). But unfortunately, they still refuse to acknowledge they lost our part and continued to gaslight my son and me. That's not just frustrating--it's unprofessional. Being told something didn't happen when you know for a fact it did, combined with a refusal to provide the supposed video footage, raises serious concerns about how this situation was handled. From there, it was nothing but delays and excuses: * I was told they would look for a replacement part -- of course I would have to pay for it (since they refuse to admit fault for losing the part we left in their possession days earlier). But after a couple of days, the part they claimed they ordered did not work in my car. * When I asked to pick up my car, I was told it had already been taken apart and I had to wait another day for them to put it back together * My vehicle sat there for 8 days with no resolution My primary point of contact during this entire issue was Renata. Throughout multiple conversations, she insisted the shop never received the part and dismissed my explanation that it was left inside the vehicle, despite clear confirmation of where it was placed. I also requested to see the referenced video footage, but it was never provided. In the end, the original issue wasn't fixed, the $140 part in their possession was never accounted for, and I was still charged $17. At this point, I am requesting reimbursement from JRS Auto for the $140 part that went missing while my vehicle was in your possession. This situation should not have happened, and it should not be ignored. Now, I need to search for this specific part again. It's not easy to find, considering the model number and the requirement for a skilled mechanic who can install it without damaging it and without overcharging me. If this is not resolved, I am prepared to escalate this through formal channels, including filing a complaint with the Maryland Attorney General's Consumer Protection Division and pursuing the matter in small claims court. Based on this experience, I would strongly advise others to think twice before trusting this shop with their vehicle or property.

    STRUT REPAIR GONE WRONG! My husband and I are so sad. This is part 1 of many to show proof of this…read morecompany and how they truly operate. 20 years in business or not. All you will see is facts and I will be filing a complaint with BBB and possible legal action. I recorded EVERY conversation I had with Renata because she talk too fast and too much! Be careful who you trust with your vehicle. They were so kind and talk a good game but little did they know, there was a camera recording. You can't trust nobody with your vehicle nowadays! And why is the mileage and years of warranty missing on the invoice as well as the parts used and detailed amounts? Very shady!!! Stay tuned...

    Borcher's Automotive Service - autorepair - Updated July 2026

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