I had an absolutely wonderful experience at AutoZone thanks to two incredible employees, Jodie and…read moreJesus. From the moment I walked in needing a battery test and then a new battery, they were beyond amazing. They clearly explained everything and helped me select the right battery with confidence. Both were incredibly kind, super patient, and knowledgeable - they really know what they're doing. They took the time to make sure I understood every step, which made me feel completely at ease throughout the entire process. Their friendly and professional attitude turned what could have been a stressful errand into a genuinely pleasant visit. Jodie and Jesus truly deserve a raise for their outstanding customer service. AutoZone is lucky to have such dedicated and helpful team members!

I had an excellent experience with a replacement battery. I honestly went in thinking that I was…read moregoing to be on the hook to pay more and buy a new battery but it turns out the battery was still under warranty. Ashton T. did an excellent job of helping me with my issue and even helped me replace the battery. I appreciate his professionalism and communication!

I'm a big fan of O'Reilly as a company: their employees are always kind and give top notch service…read more This can result in a small wait depending on how busy it is, but being treated well is worth it! Recently stopped by for a cabin air filter and windshield fluid. Got what I needed and service was great, as always!

I bought a new set of wiper blades and the employee who's name is Jose went outside in the rain and…read moreremoved my old wiper blades and assembled and installed the new ones in a matter of minutes! Great job and faster than in and out! Thanks Jose!

MY INTERSTATE BATTERY EXPLODED! I am an older, struggling Military intelligence veteran and they…read moreare refusing to pay for the damage that their exploding battery caused to my RV. The explosion woke me up in the middle of the night, like a hand grenade and gave me flashbacks to my Military service. Don't buy interstate batteries!

Interstate batteries are very, very good! I've been happy with there quality and reliability. One…read moreof our batteries lasted for 6 years and it was just a basic battery. The La Mesa location is where we go and they have been very helpful. I had an Interstate battery and they honored the warranty on it even though I didn't buy it from them.

I had a coolant tank leak that needed fixing. Jeff was really nice and got straight to the point of…read moremy repair and cost which was fair. Once the problem was identified, got it fixed in a gew hours and car is running smooth. My only complaint is the fact that i dropped off my car on a sunday and did not get it back until Tuesday but that was because of shortage in mechanics with the exoertise needed. Other than that really solid spot. I was a little worried but I would definitely recommend it.

I've been to this location twice this year and continue to be impressed with the service provided…read more Visited in February for an oil change and a general tune-up based on mileage and was treated well with fair prices. Plus I love that you can make an appointment online! I brought my car back in September as I hit a pothole and my alignment appeared to be off as a result. They did a full inspection of the car and found a repair was needed. It was a Sunday and they seemed to have a difficult time getting the part in, but called around and got it done for me while keeping me in the loop along the way. All in all, I was out of there within 5 hours and my car is better than ever. As a note outside of the service I received, the signage about upgrades to the waiting area was up in February as well and there's been no discernible updates when I was there in September for a repair. I'm sure the signs came from corporate but I'd suggest not displaying them until the upgrades are actually underway ;)

I went in for wiper blades and Marco G. Was just super helpful. I know blades are an easy swap, I'm…read morea car guy, know what I'm doing for the most part but had been to multiple places trying to find a brand that had the proper hooking mechanism and was getting frustrated after 3 different ones didn't work. Marco walked me right over, we looked over everything, compared the mechanism to different brands and finally found the only one that fits. He even helped me out with a little discount program they had going. Super appreciate him, his help, and his awesome positive attitude.

Eddie helped me find the air filter to my car and the correct spark plugs. I was going thru the…read morebooks for the air filter and he pulled me to the computer saying he would help me. He then scanned my check engine light for free. Eddie will have my business forever. I felt comfortable coming here because about 4 years ago, he helped out my dad. Thanks Eddie! You're the man!

Yesterday, on July 3, 2026 on Friday was my first time visiting this O'Reilly's Auto Parts Store…read more I told Allan their manager that I accidentally broke a piece off of my car's Rear Tail Light when I backed up my car where I am currently living now into these 3 Pine Trees with their hard trunk. The time was one day in the evening when I heard a crunching noise . When I got out of my Red Honda Civic Spirts Coupe, I saw that my rear back end Tail Light has chipped off but the light bulb that is enclosed inside this Rear Tail Lights is still working when I use my turn signal for making right or left hand turns . Allan their manager was very friendly, experienced and very helpful to me in finding this Lens Lite Repair Tape. I own a Milano Red Car so this Red Lens Lite Repair Tape is the perfect color to match my Rear Tail Light in my car. I asked Allan their manager where the LENS LITE REPAIR RED TAPE is located at? Allan their O'Reilly Auto Parts Store Manager went to Aisle Number 1 to get this Lens Lite Repair Tape in the Red Color.

The hubby and I really like O'Reilly Auto Parts. Every store we've been too has been a grear…read moreexperience. Nicely stocked and helpful staff.

If I could give this place less than one star I would. Bought a NAPA AGM battery from a NAPA store…read moreabout a year ago and now that store is out of business so I go to another NAPA, this store. Sorry sir they don't cover batteries from another store. 36 month warranty on a battery and they said we don't honor another store bought battery. I'm going to Auto Zone and maybe they have better customer service. Piss on NAPA.

I just had an absolutely awful experience with the MANAGER of Napa at 7323 El Cajon Blvd, La Mesa,…read moreCA 91942. I have a wholesale account with Napa and called to order parts like normal. After being on hold for over 15 minutes I decided to hang up and call again as I felt like I was forgotten about. Someone answered and immediately asked how they could help me instead of placing me on hold...I simply said I was on hold for over 15 minutes and believe you forgot about me. He continued to make excuses about being very busy instead of owning up to the error and admitting I was forgotten about as he was able to assist me on the spot with my second call. I said its okay to admit you simply forgot...he said "NO, I am not playing this game" and HUNG UP ON ME! I called back to speak with the manager and the guy that hung up on me claimed to be the manager, "Steven." I questioned him on how he handled things and he got even more defensive and told me to call Corp if I have a problem and HUNG UP ON ME AGAIN! I am still in shock a manager would act so unprofessional and act such a way. Well, I took Steven's advice and contacted Corporate with a complaint. Hopefully they will be reaching out to STEVEN for some proper customer service training asap