I should have read the Yelp reviews! They ruined brand new plants and our deck which was just being installed. They argued about the damage and after several attempts to clean it started badgering us for final payment. I couldn't believe someone would be so horrible at customer service and I wish I had withheld that payment. Now we have paid to replace plants and sprinklers and are stuck with a deck that looks 10 years old when it is actually brand new. When you factor in replacement costs, no one is as expensive as they were! read more

Wow... How does Borg fence get ANY BETTER?! Had some operational problems with the hinges on my gate - Dan, Tim, Diane and Julie went to all ends to have the hinges replaced and their team completed the exchange without any flaws. The quality and integrity I experience with this team of professionals is unfounded in today's world - especially in the Bay Area. read more

Is it possible to give less than one STAR? Borg doesn't even deserve a half a star. Terrible service. They used my planter to mix cement. The wood is old and warped and has already split. I'm actually embarrassed for them. read more

I just had a couple hundred feet of fence put in by Borg. I am a difficult customer because I ask a lot of questions, want things done a certain way, and have a background in construction. After reading the reviews I did not have high expectations but I went with them because their price was much lower than the other companies charging for what seemed to be a premium for an award title.(i don't want to take anything away from these companies - their work looks great!) The crew was very friendly, worked with me on some details, and happily made a change after it was built. In addition, after each day of work they cleaned up the job site well. That said, I am satisfied with the fence and company. I have never written a review on yelp but felt compelled as to help the reviews out since they did a good job and most of the negative reviews are personality based not fence building based. read more

Horrible, I recommended Borg to a HOA in Marin. I have seen there work at a friends house and it looked really nice. They left there little sign on his fence, so I remembered there name. When an HOA in Marin was looking for a fence company I recommended Borg. The next thing I know I am getting all these calls from people that live at the HOA complaining to me about how horrible a job they did. So I went out there and find they had made a total mess. It was a pretty big job, they came out and knocked it out real quick and left all there garbage and old wood from the prior fence including nails all over the grounds, driveway, and street. This was a nightmare, so I started looking farther into it and come to find they did not even use Redwood like they had specified in the contract. What a nightmare, beware of this company. read more

I cannot say enough good things about this company. I am astounded at the bad reviews elsewhere on this site as they are just contrary to my experience. I had first used Borg about 5 years ago to replace my back fence. The neighbor on the other side split the cost with me and we were both quite please with the quality and the results. So, a few years later with the side fence needed to be replaced, I contacted Borg and hired them again --- neighbor on that side also paid for half. Again, excellent job! But the reason I've gone with five stars for Borg is in the Customer Service for follow-up! When repairs were needed to a couple of posts for the back fence, I contacted Borg and they were out within the week to fix the problem. When I had difficulty finding places that could make me more keys for the gate lock and contacted their office, they sent me extra keys. I would recommend this company (and have) to neighbors and friends. I have always had a pleasant exchange with the personnel there --- but then I haven't gone in screaming and angry . . . read more

Juan and his crew did an excellent job. They were efficient, meticulous, and fast! I received five bids and theirs was in the mid-range. read more

Borg Fence - Juan and his crew! - Fences & Gates Near Me - Livermore, California

We just had our fence replaced by Borg Fence - extremely quick response, friendly workers (loved working with Juan!) and the fence looks beautiful! The quality and workmanship are top notch - and loved how they cleaned up each day after they were finished working. They make it so easy to work with your neighbors when replacing a fence - billing was seamless, and the price was very reasonable (and yes, we did compare with other companies). They also helped us with a custom designed hand rail and gorgeous bench on our backyard hillside terrace - we LOVE the end result!! Extremely satisfied with Borg Fence - would never go with any other fencing company. Quality people, quality workmanship & great service! read more

After getting three near-synomous estimates, we chose to go with Borg Fence since we had had a positive experience with them on a previous fence. We were not disappointed this time either! Adrian was the foreman for the crew that built our fence. He and his compatriots did an excellent job. They were done with an uphill 105' fence PLUS two other short fences, including one gate, in less than eight hours. They were also tidy, cleaning up all their debris. AND they were friendly and pleasant to be around. Three cheers for Borg Fence and for Adrian and his crew! read more

They showed up when they said they would and the work was great - They used "mill wood" instead of home depot or Lowes and the grade of wood was much better. Not the cheapest fence but the best and you do get what you pay for! We were very happy with the workers and the end result. read more

On behalf of all the children at Happy Talkers and School of Imagination, we thank Borg Fences for being our hero's. In 2007, our program needed a special playground built specifically for our kids. We are a nonprofit serving children with special needs, many whom need scholarships to get the care they require. When Borg Fences learned our fund-raising needs for the playground, they generously made our fence a gift to our children. Borg is special company that not only does beautiful work but cares for the community. To see the Ribbon Cutting Ceremony for the playground Borg made a reality... http://tinyurl.com/playgroundthanks read more

This is the second time we have used this company. The foreman was, Martinez, he and his crew were on time and did an excellent job replacing our fence. They cleaned up and left my property looking good. They were very polite and kept me informed on what they were doing. Somehow, they failed to bring the correct lock to the new fence, but quickly replaced the old lock to match the new one. My neighbor was also pleased with their work. read more

Borg Fence recently replaced a portion of our deer fence, and we are extremely pleased with the outcome. They came in on schedule and budget, and the quality of their work exceeded our expectations. We got 4 quotes before selecting Borg. Even though Borg wasn't the cheapest option, we choose them primarily because of the professionalism of their rep. Airis Smith. He wrote a very clear and specific quote and outlined the details of the materials to be used and lived up to his committed start date. Airis is very easy to communicate with via phone, text and email. We have a lot more fence to replace in the future, and we'll definitely consider Borg Fence first. read more

Just had our fence completely replaced plus a large gate and also added a second gate. Borg had the lowest bid by far out of 3-4 bids so we went with them And SO GLAD we did. Our fence and gates look BEAUTIFUL!! Our foreman Juan and his crew were great- friendly, professional and kept a clean job site. Someone came by each day and made sure we were happy and the day went well. I was very happy that each night they made sure our yard was closed up and secure for our dogs. I would definitely use Borg Fence Co again and would recommend them to family and friends. read more

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We were ready to replace our fence with our 3 neighbors and got estimates from A&J, C&J and Borg. Unfortunately, NONE of the companies had great Yelp reviews. Cost estimates were about the same. We decided to go with Borg because two of my neighbors (who were going to be sharing costs) had positive experiences with Borg in the (not-so-recent) past. Also, Wil (Sales guy) spent the most time listening to our requirements when he came for the estimate. The job (3 long fence sides and 4 gates) was completed beautifully! Arturo, the foreman, led the crew of additional 4-5 guys for the job. Everyone was professional (except maybe one guy smoking and leaving a cigarette butt) and focused on customer satisfaction. On day 2 we decided to upgrade the wood from con-common to con-heart. While I didn't like the re-stocking fee, I appreciated that they gave us a discount and still completed the job ahead of schedule! I was amazed that the job took only 2.5 days, even with the change order. Yes, I would recommend Borg Fence to a friend! read more

This is a stand-up company, with a can-do attitude. A long time ago, much longer than their warranty, they installed a fence along the perimeter of our property. The initial installation was great, they did an amazing job scribing around a couple of volunteer oak trees, and the final product looked great. We are still wondering what happened (I think that the existence of a 30" easement along the fence line that is filled with ivy, rats, and who-knows -what regarding termites or other issues), but the posts ended up rotting out. We called Borg to see what they could do. Dave has taken the claim, and he has been more than understanding and helpful in our process of getting the fence fixed. They have done more than they promised regarding their warranty, and their service has been great. It's nice to know that there are some companies that really do stand by their work. Thanks, Dave, for helping us out!! read more

The salesperson for my area, Tim Bradshaw, is in great demand, so it took a few weeks to coordinate our schedules to get an estimate. While Borg was not the cheapest estimate, I have been burned by independent contractors who work out of their cars in the past and wanted to work with a business that would be easier to follow up with if I had any problems. A friend had recently had a good experience with Borg, and as the larger companies go, they were very competitive on price. Tim was easy to communicate with throughout the process. When the installers arrived, they were very polite and professional. Although I had a concern that the very minimal notes attached to my work order would not be enough for the installers to capture everything that Tim and I had discussed, everything went flawlessly. The only complaint of any kind was from my next door neighbor, who's driveway Borg used for access to the fence that needed to be replaced, because Borg's truck had leaked a small amount of oil. A couple of summer months weather will take care of that, and the fence, and both gates turned out great. The neighbors with whom I share the fence and I are completely happy with the fence and will not hesitate to use Borg again or to recommend them to friends and family. - Chris read more

Patrick did a fantastic job extending and repairing problems in our existing fence. He was professional, knowledgable, polite and very accommodating. The lattice extension came out great, a gate repair is now solid and the gate, which could barely move earlier, just glides open and shut now. The new gate on the other side of our property and 10' extension look great, and is super solid and stable. We found their price to be quite reasonable, and they stuck by their quote. No surprises there. I would highly recommend Borg Fence, and especially Patrick and his team. read more

Borg Fence - New gate and 10' extension to our existing fence. - Fences & Gates Near Me - Livermore, California

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This company will probably come in cheaper than other companies for their estimate. But, as the saying goes - you get what you pay for. Quality of materials is sub par. The workers were hard working though. I had work done back in 2015. I had written a review , but I don't find it on YELP anymore ... don't know why. So, try #2. Borg fence had only done 1 side shared with a neighbor. My neighbor had contracted them based on recommendation from their friends. They used "pre-stained" boards, so there was no staining afterwards. The quality of boards was cheap. I refused to pay until they came back and replaced up to 30 boards that had rotted knots in them. I had inspected the fence after they completed work and found by pressing lightly on many knots, they simply POPPED OUT and left holes. There were also a few boards that were split. They did come out and replace boards ... some were still poor quality but I left it. At least it was only a couple. 2 years later I find more boards with knots rotted and ready to pop out. I will need to fix these myself. Lesson learned - don't use them in future. read more

I was very happy with a pool equipment enclosure that they made. They were professional and got the job done fast and at the price quoted. Oscar was my foreman and he did a great job. Thanks So Much read more

We had a fence installed last month and Edwin and Carlo did a great job! We had a slight rain delay, however they were great about communicating the need to reschedule and completed it the following week in one day as promised. We were initially hesitant to use Borg given the number of recent negative reviews, however several of our neighbors had good experiences with them, so we decided to proceed. Our overall experience was positive! read more

I would highly recommend Borg Fences for any fencing needs. They have put in a new fence at my personal residence, done fencing repairs for clients properties, and most recently refurbished my 10 year old fence. They are reliable, effecient,and do a top notch Job. Julia Murtagh read more

Borg Fence replaced 50' of lattice top fence with a 12" retaining wall at he bottom in 1 day. Did a fantastic job, very professional. Also had 80' of fence leaning form a wind storm. Borg came in and simply uprighted the fence and replaced all the posts in-situ. They could have easily said everything needed to be replaced, but this was a much better solution for me ...... lower cost and saed the old fencing whihc was in fine shape. An environmentally great solution and completed the same day as the abouve replacement. Thanks Borg! Your the only fencing company I'd ever contact again! read more

The Borg fence team were amazing. From Josh who came and did the estimate to the fence installation team, everyone was professional and provided clear answers to all my questions. I also had great interaction with the front office and scheduling folks. I did get three bids, and Borg was the lower price and offered me a better solution. They replaced the entire back fence and rebuilt my driveway gate. The "good neighbor" fencing they recommended looks great, and my neighbors liked it so much they will be contacting Borg to replace more fence in their yard. read more

Frightening, this is the best word I could find to describe this company. I signed a contract for fencing and two premium gates to be installed. I paid over $6k, the installation seemed fine, then within weeks one of the gates literally broke off and slats in the fence began to buckle. I contacted Borg multiple times over three weeks and I did not receive a single return call, when I was able to finally talk with someone I was told that they were too busy to send someone out. It has now been two months, no action no communication from them. I've filed a complaint with the better business bureau as well as the state contractors license board, but Borg remains silent. These guys are one of the worst companies I've ever worked with. read more

Borg fence. Boo. We had gone in on a good neighbor fence last year with no issue, and called them back for our big job of iron fence around pool, and wooden fence courtyard and side gait to the front. A 5000$ + job you would expect perfection. Wrong. First day seemed to go off with out a hitch, then the 2nd day came the iron fence. The team could not seem to get the materials correct and needed to come back the next week. They knocked on our door and I had my screaming 1 year old in tow and asked me "where do you want the fence" perplexed by this question since they had the c ontract in hand I pointed around our pool where the fence was going. Apparently I pointed at a sharper right angle and they moved the fencing job based on my pointing. Called later saying 400 dollars more of material was needed since I "changed" the job direction. We were upset and 3 weeks later they finally came back and did what original contract said . Then the side gait was done- with a cracked board and uneven cut on one of the boards. We spoke up the day before they came to our area to stain the gait, and I asked the project scheduler to have them bring an extra board to replace the bad ones, and they brought the wrong size board. When the foreman came out to our place, to stain the fence he harassed my babysitter thinking she was me to come out and talk to him-we we're "wasting his time coming all the way to Napa. "She kept saying she was the baby sitter And she would give him my number, and he kept talking Over her. I called and spoke to him and he was short and rude to me on the phone talking about "wasting his time"(even though they were already In Napa for other jobs) if you are going to use Borg I would recommend being home from work the whole day while they're at the job site , and For spending so much money I would recommend another company. We love our front fence that is one of the positives , and Diane in the office for schedule is great. communication is just ok and it took 6 + weeks to finish the job we are still waiting to be completed. UPDATE: my neighbor in the back to the left really wanted to get a good neighbor fence done between us and him and borg was the soonest to be able to come out. They came out for six hours on a Tuesday left a gaping hole between our yard and theirs, and we have dogs and 15 month old. our neighbors yard has a swimming pool with no fence are you freaking kidding!!! me how negligent can you be? Here are photos of my neighbor and myself patching the hole in the fence....something they should had done? 5-1-17 borg could not finish the fencing job due to staffing issues we used a contractor in Napa to finish the job in two days they wanted to come back out to finish the stain on our side gait, I left a message and told them don't come back out ever lagain!! DO NOT USE BORG! read more

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Borg Fencing is absolutely superb in all aspects: initial appointment booking (Tara is always so very responsive), job estimate (Seth Borg is exceptionally thorough and professional, providing the full estimate on the spot), any necessary follow up, and overall results. I have recommended Borg to all my family, friends, and colleagues with 100% confidence and subsequent satisfaction. I am so grateful that I can rely on Borg with all my fencing and retaining wall needs. read more

I was a return customer with Borg from a previous job fence of June 2014. I had an appointment scheduled at 9:30am for March 22, 2017 regarding two new projects. I waited all morning that day until 11:30am, I then called Borg Fence to inquire about their missed appointment. The receptionist mentioned, that they forgot to scheduled my appointment so they will need to reschedule me for 4/15/2017. This time the estimator from Borg came on time, but still no apology for their previous miss appointment. The estimator seem very rush, lack knowledge and was not able to capture my entire project request. After just 10 minutes I received a price quote and when I call the following morning for quote review I never got a call back. Then after several attempts to reach a live person to review the estimate and schedule the project, I received a call back 5 months later. The return call was to inform me that prices have increase by 20%. And now I am actually still waiting on the updated price estimate. read more

I cannot tell you how much I am disgusted by Borg Fence Company. They installed the fence between me and my neighbor and completely destroyed my sprinkler system. When I contacted them, they told me they were not responsible and emailed me a screen capture of their agreement. Here's the rub, I never signed an agreement with them but they certainly took my money for my 1/2 of the fence. When I told them that I never signed and agreement, they told me I need to go to my neighbor to resolve the issue. I would never hire them to build a dog house much less a fence. I suggest that you run from this company. I am now forced to file a complaint with the State Contractors License Board. I am surprised by the lack of integrity. read more

Borg Fence gave me the worst experience with contractors for my 18 years living in my house. Not only they cut corners for the project of replacing our fence, they broke my sprinkler connection, littered my backyard, killed my plants, and do not response my email. Since they cut corners for the project, the fence would not be safe and won't last. They came back to fix their mistake and promised to fix my sprinkler connection. They did not come to fix my sprinkler connector, nor response my email. Obviously, they never apologize! Rather they sent a nasty email to my neighbor to demand payment of the fence. They know my 70-year old neighbor would be afraid of their demand, but I don't. Everything I wrote here is documented with photos, but unfortunately I don't know how to upload the photos. read more

Looks like I'm not the only one that's unhappy with this unprofessional, unsafe people definitely don't recommend this company there are much better ones out there. Do your research people, yelp companies out Oh yea next time watch your driving. read more

They did work for me years ago. I was happy with their work. But the problem I had then is occurring now still. You call their number and no one is ever available, and the message machine says to leave a message yet it hangs up on you. Every single time. And I don't get called back from Diane so I finally decided if that their message to me was " not impotyant enough.", Time to look elsewhere. I'm using their comoetitir, Reuben Borg now and they responded immediately are extremely friendly gave me an timely estimate and I have used them in the past as well, which was excellent This business needs to improve their messaging system as well as improve their customer service. read more

Pretty hit and miss. And I should say that the two stars is a combined score for two fences. The first we got after a neighbor recommended them. Having never had a fence contracted, I was surprised at how fast they got it done. Lots of nails left laying around, but that didn't seem like a big deal at the time. The new fence was such an improvement over the old one, that we were really happy. It's been almost two years, and that one seems to be going strong. The second fence was another story. At first it was same as before; the work seemed to go fast, and everything looked pretty good. But at about 3:00 ("The end of the day" ???), the foreman came to me and said that they had run out of boards, and would need to return on Monday. Frustrating, but as a homeowner, well, these things happen. Over the weekend though, a few things revealed themselves to be less than great. Figuring those too would get seen to on Monday, I didn't sweat it. But come Monday morning, no crew. At about 10 I called the office to see when I could expect them only to find that no one there seemed to know anything about it, and in fact, had the job down as complete. After my explanation to the woman on the phone (who, frankly, should not be on a phone), she told me she would find out more and call me back. Two hours go by, no call. I call, and I email. No response. Two more hours, repeat. Finally, after about three rounds of that, I get a call at about 7:00pm, saying they would be by the next day. Without going into too much detail, what proceeded was like something out of those training videos on how not to talk to customers. After a frustrating call with one person, I'd get an email from another saying something different. After saying several times that I couldn't be available for the crew that day, I find them in my backyard. And all the while no one that I could tell was taking any responsibility for any of it. It's like they say, "It's not the mistake, It's the response." As I said in the beginning, we have one nice fence, and even the second one got finished, and so far looks fine. They clearly have people who know how to build a fence. They just also have people that don't, and when the latter shows up at your house, no one else in the company seems capable, or interested in, doing something about the results. In fact, they often just make it worse. Reading other reviews for this company, this seems to be a common experience. Borg is a popular company. Maybe they just have more business than they can handle. read more

I am amazed at the bad reviews on this site. Borg Fence just finished replacing an at least 35 year old fence that was almost literally falling apart. It was imperative that the units not be left exposed for security reasons. They did the fence in sections so what was torn down would be replaced the same day. Martinez and his crew were awesome. Courteous, hard working, fast and efficient. The fence looks wonderful and is standing solid as a rock. They cleaned up their mess and even secured the privacy fences to the new fence for us. I didn't interact with the front office people so can't comment on "customer service," but Martinez and his crew were very professional. Time will tell in terms of how the fence weathers, whether we have any problems down the line, etc., but the installation was right on the money. read more

Borg Fence - Our brand new fence! Martinez and his crew were awesome -- courteous and efficient and left the work site all cleaned up. Yay! - Fences & Gates Near Me - Livermore, California

We hired Borg Fence to replace a side fencing area that had fallen after one of the few rainstorms we had this year. They were quick to get us an appointment for an estimate and scheduled to get the work done 3 weeks later. The crew arrived as scheduled and began work on a Monday morning and were to be finished by end of day Tuesday. On Tuesday mid morning they stopped working on our project which wasn't complete and began to work on another neighbor's fencing project that was scheduled as well.We didn't understand why they would start another project without finishing the one that was scheduled weeks out. Only part of our scheduled project was finalized by Thursday afternoon. The rest of the original project had to be scheduled for weeks later because of scheduling conflicts. We will not be using this Borg Fencing company for any future projects. read more

Want the LEAST professional fencing company you can find? Here it is! Its 8:30 in the morning and im writing this review because I was woken up by the loud cursing, caterwauling, and loogie hocking sounds coming from the wonderful folks at Borg Fence. These geniuses carried on for 30 minutes outside hooting, hollering, laughing, slamming open the truck gate and tool boxes on the truck, before getting to work. Guys will be guys, But use your heads, this is a residential neighborhood, you're in the middle of the street, and its early in the morning. read more

Excellent work, professional and great customer service! Axel was the foreman for the installation of our replacement fence and was a pleasure to work with. The crew was efficient and the workmanship was excellent! Highly recommended. read more

Patrick and his crew from Borg Fence were great. They built us a great, high quality fence, were open and friendly, and explained every part of the process when we asked. Highly recommended! read more

Borg did a fantastic job on our new fence! We got our quote promptly, they showed up on time, all worked performed to spec. Quality job. Hauled old fence away, cleaned up! Thoroughly great process. Fence is beautiful. They even chose the best redwood pieces with few or no knots! Highly recommended and will use again! read more

Borg Fence - Fences & Gates Near Me - Livermore, California

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Starting with Oscar and the estimate through installation with Arturo, our experience was great! Well priced, easy to work with. I wanted a certain look and it had to be custom made. No problem! The rest of my fencing was so much better than I expected! Spoke with Julie, the owner, also very professional and helpful. All in all a great experience! Highly recommend ! read more