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    Boston Restoration Solutions

    5.0 (2 reviews)
    Open Open 24 hours

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    Services - Boston Restoration Solutions

    Biohazard cleanup

    Carpet cleaning

    Damage restoration

    2 More Services

    Environmental abatement

    Mold remediation

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    Roslindale Restoration

    Roslindale Restoration

    1.0
    (1 review)

    I called after they responded to a Yelp request. Don asked me to tell why I thought I had mold…read more Every 2 words he interjected with a question. After a few times I said you asked me to tell you and I will give you the information. Well, I was interrupted an additional 2 times. When I asked if he could stop interrupting me and let me finish a sentence, he hung up! I found the brief interaction unprofessional, disrespectful and rude. Since this was a first time impression and opening communication, I would NEVER recommend this company to anyone. I could not imagine trusting this company representative with my home. I would give "0" stars if it were an option!

    From the owner: Since 2010, Roslindale Restoration has been revolutionizing the damage restoration industry through…read moredata-driven solutions and predictive analytics. Our innovative approach combines advanced moisture mapping technology, IoT-enabled monitoring systems, and sustainable remediation practices to deliver superior water damage restoration, mold remediation, and emergency restoration services across Greater Boston. Under Patricia's leadership, we've pioneered the integration of thermal imaging and AI-powered damage assessment protocols, setting new benchmarks for restoration accuracy and efficiency. Our commitment to environmental sustainability is reflected in our eco-friendly cleaning agents and energy-efficient drying systems, while maintaining the highest standards of IICRC certification and OSHA compliance. As industry thought leaders, we're actively shaping the future of restoration services through our research partnerships with local universities and our investment in emerging technologies. Our focus on preventive solutions and structural health monitoring represents a paradigm shift from reactive to proactive damage management, positioning us at the forefront of Boston's restoration industry evolution.

    South Shore

    South Shore

    3.0
    (2 reviews)

    Wrongly billed us for 3 grand. Their billing is a mess. Completely unresponsive when it comes to…read morecorrecting their mistake. Still waiting for the money back.

    In December 2019 we came home from a weekend away to an overwhelming odor of oil. The basement oil…read moretank had been leaking slowly all weekend. Our oil provider came first and did a quick cleaning/drying of the basement floor and confirmed that actual amount that leaked was not enough volume to be deemed hazardous, so we just needed to replace the leaky oil tank and we would be all set. However, since it had been left all weekend before we discovered it, the smell had spread throughout not only the basement but also the first floor of the house. I could even smell it in the coat closet on the first floor. After asking social media friends for suggestions of a clean-up company, I got several recommendations to Call South Shore Flood, Fire and Mold. Wow - I emailed the general info email address provided on their website, and within I'd say ten minutes I got an email response and a cell phone call from Bill Hartnett. Over the next week, Bill worked closely with me to remedy the odor in my house. I have never experienced this level of superior customer service - Bill not only went above and beyond what he set out to do, but his level of communication was amazing. Within a few hours of our first contact, Bill was at my house to assess the damage, and that same day he emailed a thorough proposal, describing step by step what would be done to clean and deodorize the house. He was very specific on cost - no hidden surprises. In fact, as the week went on, Bill ended up adding more service to further ensure the job was done perfectly, but he never added any extra cost. He committed to the price and stuck through the project until it was more than complete. Bill made himself available whenever it was most convenient for my family - and was also very understanding about not coming at times when it was not convenient for us. He was very cautious and considerate about the children and pets in the house. Bill brought his son who is also in the business, and he was equally delightful to work and communicate with. Mitigating damage from water, oil, etc. is not an exact science, so there is not guarantee that the cleanup will be "exactly" this successful in "exactly" this much time. Bill sticks with the job until he is satisfied with the results, just as if he was working on his own family's home. He made a bad situation SO bearable - dealing with South Shore Flood Fire and Mold was the "bright spot" or silver lining in our family's bad luck with the oil leak. On a final note - I spoke to my insurance adjustor prior to agreeing to the cleanup proposal. My adjustor had a lot of both professional and personal experience with hiring for water/oil/mold/fire cleanups, and when I described the proposal and proposed fee to him, he was very impressed, both by the detailed, overly thorough work offered and the MORE than fair price proposed. While I hope I don't get into a home damage situation like this again, if I did I would rehire Bill Hartnett and South Shore Flood Fire and Mold again in a heartbeat.

    Beckwith Pro Clean

    Beckwith Pro Clean

    3.5
    (63 reviews)

    The scheduling process was very easy. They honored my price from groupon so it skipped a step of…read moregoing through another vendor. They had a conflict with my original appointment time and asked me to move my appointment earlier so they can make sure they are on time for their next client which I did not mind at all. I appreciated the honesty and the good communication. The gentleman cleaning the carpets came earlier than we were scheduled for. He went through all the options I had to clean for a new empty home. I had two very small closets inside the bedrooms which he helped me clean as well and I was so appreciative of it. They were so professional, quick and did not need me to assist them with anything. He gave me tips of what to do after he leaves, warned me about walking on the carpet and hardwood floor after may be slippery etc. The one guy that cleaned my home (2 bedrooms with closets, hall way, and stairs) finished within half an hour. My new home smelled so nice after they cleaned it. I was very happy I went with Bechwith Pro Clean. Customer service is always important to me and this company was very good with their service. I highly highly recommend them.

    Didn't want to leave a bad review but after attempting to contact the owner of this company I felt…read morepeople should know what to expect and maybe the owner will see what I wanted to talk to him about. I had a 12 - 2 hour time frame and he got here at 5:20pm. Michael did a good job on my carpet but they were left very wet. Took almost 24 hours to dry and I had fans on the carpet. I had him clean my ottoman because I spilled some water on it and it left a water stain. He did tell me that it might not come up. That water stain came up but he left other water stains and black marks all over my ottoman. When I texted him about the black spots shortly after he left he responded w a rude defensive answer telling me that he didn't leave the black marks and told me it was a stained ottoman to start with. I told him it was not a stained ottoman. Since then no one will respond to my texts or messages. Horrible customer service and expect a late arrival as others have mentioned. If someone just got back to me and fixed my ottoman this review would not be here.

    Boston Restoration Solutions - damagerestoration - Updated June 2026

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