Seemed like a Boudin night, and it turned out to be the right decision. My order was taken by Mario. Mario was articulate with his communication, and accurate with the order. Mario and team wasted no time preparing my food and the other orders that were ahead of me. He handed the order to the customer that was ahead of me, and made eye contact with me and said, "your up next". Kind of nice to be acknowledged as opposed to just sitting there waiting. But here's the thing... as I waited for my order I noticed Mario made a connection with every customer he encountered. If businesses across the board had employees like Mario, the economy would benefit by leaps and bounds. Thanks for the excellent customer service Mario and team, oh and the food was pretty darn good too. read more

Had a chicken salad sandwich, BBQ chips, and a mini loaf of chocolate chip banana bread for dinner tonight. It was my first time trying this sandwich from Boudin and I hoped it would taste like the one Panera used to offer because the ingredients seemed similar. Unfortunately, it wasn't great. The sandwich was small and there was just a little bit of chicken salad on it. I could taste the Dijon mustard in the salad, but I think they needed to add more mayo because it was dry. There was one lone red grape sliced in half. The crust on the sourdough bread was hard and tough to chew. The saving grace of the meal was the mini loaf of chocolate chip banana bread. It was soft, not overly sweet, with lots of chocolate chips. I really enjoyed it. I had a decent French Dip Deluxe from this location about a month ago, so I'll most likely be back. Just won't order the chicken salad sandwich again. read more

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Stopped by for a quick bite while in the area. The food came out piping hot. I generally ask for my fries unsalted everywhere I go but forgot to ask. The French fries were salted but they weren't overly salted which is really nice. My partner got the chicken salad with a side of mixed greens. The side came with bits of sourdough croutons! A quick google search mentioned that the sourdough bread is dairy free so I'll have to try a sandwich next time. After our food came out and there was no line of customers ordering, an employee came around and asked each table how their food was. The thoughtfulness was really impressive considering I would put Boudin in there with the likes of Panera or other similar "fast food" sandwich kind of establishments. read more

3.5. I remember enjoying their clam chowder before their location was closed at VF Mall. I came last week when I was still not eating meat. I ordered their rustic tomato soup in a sourdough bread bowl, a French onion grilled cheese sandwich with a side of Cesar salad. They gave us an extra Cesar salad. Last time I came here I bought Gavin a cup of clam chowder and a turkey avocado sandwich. I will say their soup and chowder is excellent, but the sandwiches were quite dry. Service was okay. We ordered from the kiosk because the person in front of us took some time. When they were done ringing her up, they never called us up so we were forced to go to the kiosk. read more

Boudin - French Onion Grilled Cheese and Cesar Salad. - Bakeries Near Me - San Jose, California

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My friend and I stopped by for lunch, after a bit of holiday shopping. It was so busy inside. We have both been here many times and couldn't believe how long the line was. It took about 30 minutes before we got to the register. They started off with two cashiers then added a third. That made the line move a bit faster. We placed our order and were given a number to put at our table so when our food was ready, it would be delivered to us. I love their sourdough bread here. You have the option to also buy bread to take home. They have many shapes of their sourdough bread and also have cinnamon raisin bread and a seasonal stuffing bread. We both ordered the 1/2 delux roast beef dip and a bowl of soup combo. For our soup we chose the tomato. The rustic tomato soup is my favorite. I also purchased a loaf of the stuffing bread to take home. The rustic stuffing bread has sage, rosemary, cranberry and parsley loaded into soft, chewy rustic sourdough loaf. It's delicious. We found a table to sit at and placed our number on top. Our food was delivered within 10 minutes, which wasn't too bad, considering how busy it was. Our food was fresh and hot. The soup was so comforting and delicious as usual. My 1/2 sandwich was very hearty with roast beef, caramelized onions, cheese and horseradish spread. It was served with a side of au jus. We both enjoyed our lunch very much. Customer service here is also very good. The cashier helping me was so sweet and kind. I loved her positive attitude. The inside of the restaurant has lots of tables and booths for seating as well as outdoor seating. read more

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Went to order soup for delivery and noticed it taken off their doordash menu. Called to see if it was in stock and it was and asked why I couldn't order and the employee didn't know how to add it back to the menu without calling a corporate office. Feels silly, management should maybe help their employees a bit more and keep the menu updated. Updated from 1 Star: Whoever saw my last review and added soup back to the menu within 30 minutes...THANK YOU! You're amazing and I appreciate it. I'm so sick and can't leave the house and I now have soup on the way. Have an AMAZING day boudin angels. read more

Boudin - Bakeries Near Me - San Jose, California

The workers here are nice and friendly. The restaurant looks clean. I love when restaurants keep their restrooms clean. The food came out quickly. My wife and I ordered from the kiosk and the layout is very easy to use and navigate. Got the Mac and Cheese, Caesar Salad with clam chowder on the side, French Dip Deluxe and Chicken Pesto sandwich. Ordered the Caesar salad and some of the lettuce was bad. My wife and I had to take out the bad ones. I tried a little bit of my wife's French Dip and the Au Jus tasted a little different than the usual one. My Chicken Pesto was delicious. My first time trying Pesto mayo and it tasted a little different. I prefer pesto by itself. I love how they made their Mac and cheese with a little bit of bread crumbs. The Mac and cheese tasted so good and creamy with some bread crumbs crispiness. The clam chowder tasted so delicious and fresh. Overall my experience here was wonderful. read more

Came in for a loaf of sourdough. It was like $5.50 for the longer loaf and they do slice it. Delicious with homemade confit and toppings. I wish we had a Boudin near my house! read more

45 minutes for food to be ready!!!!! Unacceptable. Hire more staff. Tables with dirty dishes. Not living up to the Boudin reputation!

Our local Boudin's, have been here many times just never reviewed. Service was friendly, came out pretty quickly, and everyone enjoyed their food. We love getting fresh baked bread and the kids enjoy coming here. Will continue to come back. read more

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Our first time here! The food was pretty good, we really enjoyed the clam chowder and the street fries. The Caprese sandwich had great flavor, though the bread was a bit too hard for us. There's indoor and outdoor seating, which is a nice touch, and it was pretty busy on a Sunday afternoon. Service was a little slow, but everyone was kind. Donna at the front was especially sweet and welcoming! With a bit quicker service, this place could really shine!! read more

Boudin - The Royale Cookie - Bakeries Near Me - San Jose, California

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Similar experience to others with the chicken salad sandwich. A meager scoop of chicken salad dumped in the middle of the bread and not spread out at all. The description mentioned mayo and dijon mustard which I guess must have been in the salad because both slices of bread were bone dry with zero condiments and no option to add any in online ordering so a very dry sandwich overall. The chicken salad itself was ok - but nothing special. And for a place that is supposed to specialize in sourdough bread - the bread had issues, multiple large air pockets, not much flavor, very chewy and the crust was like shoe leather and virtually impossible to bite through without ripping the sandwich apart. read more

Ordered a grilled cheese with salad. Sandwich came out not cooked, basically just bread with melted butter. No dressing on the salad. Was told the oven for the grilled cheese doesn't toast the bread well. Do not recommend this location. read more

I got the brie/apple/fig jam melt and their two styles of fries (pictured). I had had a similar sandwich elsewhere which was amazing so I was really excited to see this one on the menu but the apple slices were too thick, it just didn't come together into a pleasant bite. The fries were disappointing, flavor/quality as well as the size. I mean this special version with the ranch sauce and the chili, just look at them, it's barely anything for $6.50 compared to the already overpriced $5 for plain. Plus everything was ready earlier than the scheduled pickup time, and with no warmer or anything for waiting food that meant everything was cold. I was excited to try Boudin but won't be going back. read more

Boudin - Boudin House Fries, Spicy Buttermilk Ranch Fries - Bakeries Near Me - San Jose, California

Pictures speak a thousand words. One piece of chicken on this sandwich..... literally bread with pesto. Thank you. read more

Boudin - Bakeries Near Me - San Jose, California

Long waits at order counter & then at table. Shortage of employees? Food choice mundane. Prep formulaic. Salad Ingredients nice and fresh. read more

This Boudin is located in the Almaden Fashion Plaza (or what it was called when we lived in the area). It is close to Blaze Pizza. I popped in to pick up some Irish soda bread. "Crusty golden brown exterior, with a dense, tight crumb. The bread itself isn't heavy. It's actually quite tender and soft inside. Slightly sweet and loaded with raisins. It goes well with jam, butter, and/or cheese." read more

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Order: California Veggie with sliced sourdough (instead of multigrain default) and mixed greens (instead of plain chips) 15 mins between ordering and receiving the order. Although I was sitting in front, they didn't seen to notice me and after 15 minutes I decided to stand 2 inches away from the counter and they finally noticed me after a bit and assumed correctly my order name and handed it to me. How long was my order ready for? How is a place known for bread make such bad bread? The rest on the sandwich was great but the bread completely killed it. The whites of the bread were so thin and airy that without the crust it might have just fallen apart completely. And the crust...oh the crust...I felt like I was chewing for hours. That crust was harder to chew than cardboard. The salad was good, the vinaigrette sauce was good. The things in the sandwich and the sandwich sauce was good. The bread is something I really can't get over. There was a lot of seating but it was unclear if you had to be seated or if you could just go in to sit since I ordered to go. read more

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Always great service, and always great food! This place is so busy that they can't keep up with busing the tables. However, the service is always awesome and the food never fails.! read more

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One my favorite spots for a salad, soup and cheese sandwich is this restaurant. The food is always delicious and fresh , and the service and the ambiance are both wonderful. read more

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Ordered the new brisket melt sandwich. I was so pleasantly surprised the meat was tender seasoned and delicious. The bread was fantastic and hey boudins is known for their bread. I tasted as if deep dish pizza dough married focaccia bread. Also ordered the Carmel shake very rich. Very sweet very well done. The clam chowder was a bite disappointing. It wasn't horrible but it definitely lacking. read more

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Dog friendly patio! Perfect for a quick lunch. My party orders takeout before heading there through their website then go outside to enjoy our food with our dogs. The pricing for the food here is fantastic. Portion sizes are good and enough to bring home for leftovers. Staff is very kind and quick to help out with grabbing utensils. Easy to find parking right in front as well. read more

Boudin is a regular stop for me because they have the most delicious sandwiches and homemade soups and salads. That's not what this review is about though. It's for excellent customer service. While waiting for A. to go order that I had placed in the restaurant, a woman came in visibly angry, and demanded that her prior food order be refunded and an additional gift card be added for her inconvenience. Michele handled the interaction with calmness and grace. The woman was rude, but Michele took it in stride. I only noticed the interaction because I was just a few feet away. This kind of Customer Service is something that should be recognized and I hope management will do so. PS. Please bring back the cold chickens pesto sandwich. The new hot one doesn't cut it. See you soon! read more

It was my first time trying this place out at Almaden and I was helped by an employee Alexis, loved her energy! She was super kind and offered to help me with choosing a loaf of bread, she even suggested her favorite which I did purchase and LOVED, I'm definitely coming back to this location, customer service and bread was great!! Thank you Alexis!! read more

So so bad! Yikes...Run for the hills. I found a dead fly in my soup..also got food poisoning from this place! Gross. Worst experience in my life..Manager was terrible too! read more

Oh my gosh! This place has the best grilled sandwiches I've ever had. Also, there are clown chowder is to die for I highly recommend their food. It's absolutely delicious and some of the workers are so friendly! read more

For Boudin Bakery Sunnyvale, place says it has breakfast, Quizzical cause it says open at 10 am, had chowder, it was OK, lack of taste, bread is fine, had a cookie, very good, nice people, not sure if I'll be back read more

Ok, it's been a year since I left my last review of this place. Tonight my wife and I dined and actually have seen some improvements. The staff was very good. The food didn't take terribly long to come out and it was correct. We got a couple of salads and the cheesy garlic bread. Everything was satisfying. The place was clean and they have new graphics on the wall. Funny thing though, the soda machine was once again partially broken. I think they ran out of CO2. If it was CO2, here's a tip, whatever amount you think you need, buy some extras as emergency spares. If your machine was just broken, well that happens. It's nice to see improvement. Way to go! read more

I've been wanting to try Boudin for a while! Finally had the chance today when I came in for an early lunch. I ordered a Bread Bowl of Clam Chowder and a Tuna Melt with greens. The Clam Chowder in a bread bowl was a little disappointing! The chowder was thin and watered down. I prefer my clam chowder thick and chunky! The chowder I had today reminded more of a canned clam chowder. Too bad, I was really hoping it would be great! The Tuna Melt was good! Loved the way it was cooked and prepared! It was also very filling! The tuna was nicely seasoned! The service was good. The place looked clean and well organized! Perhaps I'll try some other items on their menu on my next visit! read more

Boudin - Clam Chowder in a Bread Bowl. It was too thin and watered down! Skip it! - Bakeries Near Me - San Jose, California

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I ordered Boudin and had it delivered. I got the sandwich and soup combo. I got the Jalapeño Cheddar Patty Melt for the sandwich portion. The patty was hard as hell. It was like I was eating a hockey puck. The tomato soup was good and the portion was a good size. I don't think I will be ordering any melts or burgers from Boudin again. read more

Boudin - 1/2 Jalapeno Cheddar Patty Melt - Bakeries Near Me - San Jose, California

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This place is pretty good but the service is incredibly slow! They need more staff to meet the demand of customers. We ordered and waited for our food for over 25 minutes. Salads just sat on the counter and they worked on the to go orders. Very disappointing. Tables dirty too read more

I can't even justify this 1 star. This place is horrible. The place is dirty and stinky. Came here twice and the same thing happened. Except this time around I had to cancel my order. Why does two salads take 45 minutes? That is just ridiculous. To top it off, Alejandra shorted me on my refund. She literally had my original receipt in her hands processing my refund. Confirm and verify girl. I tried to get her attention twice and she blatantly ignored me. So I raised my voice....yes I did, loudly! I'm generally not disrespectful until you caused me to disrespect you. She shouldn't come to work high as a kite. If you can't function high, then be sober. Moving like a freaking sloth and can barely keep her eyes open. Management obviously has some tolerance of employees coming to work high. They don't care about customer service. Might as well close your door then. read more

Our first time to visit this restaurant. We ordered steak salad with tuna melt as our lunch , but after we finished it 4 hours later we both had tummy pain with diarrhea. :( We were not 100% sure if it was caused by salad but we did not eat anything after that. Anyway , we may out of luck read more

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Our child is home from college and really wanted to order from Boudin. I should have known better. 1) Daughter ordered Diet Coke. Got a regular Coke. She can't drink sugared drinks--trash. 2) Wife's soup was supposed to come with a roll. No roll (but two bags of croutons--yippee!). 3) I ordered a side of tomato soup with my sandwich. No soup. Also, there was so much sun-dried tomato aioli poured on that the bread was soggy. In total, we ordered 4 items. Out of those, three errors and one carelessly-prepared item. Boo-Din! read more

Not only is the food really good, but I never had customer service like this young lady provided at this restaurant. I believe her name was Alexis. Typically I don't leave reviews but it was my first time here and I came in with my child, already feeling overstimulated, but she was so welcoming, so very helpful and the sweetest person. Idk about y'all but I absolutely love when people interact with my son and she was so patient with him when he was trying to order for himself and she recommended the Mac and cheese which he absolutely loved. Overall, we had a great experience here and will definitely be coming back! read more

I just want to say when I first entered I felt welcomed and the store was super clean . Alexis went out of her way to help me out with menu since it was my first time at boudin . She recommended the sliced sour dough bread because I'm a sour dough girl and she also recommended the Parmesan sandwich I believe it was but her customer service is amazing she went above and beyond to satisfy my craving even the clam chowder was sooo good will definely come back to eat and have great service again she deserves a raise on how much she helped and how nice and friendly she was love love love it and the reason why I say this is because now a days when you go out to eat or even a grocery store you don't even get acknowledged everyone is sooo rude don't even welcome you or nothing or just in a rush .... Good job Alexis keep up your customer service read more

First timer here and had a great experience! Alexis was the cashier and she was super friendly and easy to talk to. She took the time to help us with the menu since there was so much to choose from and recommended the crispy chicken parm for myself and grilled cheese for my kids that we ended up loving! Definitely will be coming back soon. read more

Soup has always been my favorite to go meal from this joint. Taste wise it's not bad, there's just something about boudinis which stands out in a good way read more

We ordered a half salad/soup combo and an open-faced crab sandwich, yet waited 30 minutes while watching later orders being served first. After 25 minutes, I checked with the cashier, who apologized and attempted to comp our meal but couldn't process the refund. By the time our food arrived, the frustration had already ruined the experience. Given the simplicity of our order and the lack of a crowd, the delay was unacceptable. This visit left a bad taste in our mouths--one we won't be returning for. read more

Wow! I couldn't be happier with the service I received today! Maria was super amazing! Having celiac disease I wasn't too sure the salad listed as gluten friendly would be safe but my mom and I went in to find out! Maria was so kind and patient as she told us how the salads could be made safely and even went to the back to make them for us. It's nice to know I can add an another place to my list of safe places! Thank you again Maria !! read more