So many Sandwich merchants around San Jose Ca. The commercial brought me here and I had to try this delicios, juicy, mouth watering sandwich AKA "Steak and Cheese Melt" OMG! The medium was too small. I will have to go large next time LOL! probably go into a food coma and pass out on the table. zzzzzz!! and fall asleep. The location is in South San Jose in a busy plaza center with a lot of different businesses around. Parking will be a challenge but it's free. All you have to do is find a space. I usually go early and try to avoid the traffic both cars and people. I walk with a cane and have a AFO brace on my left foot. Service was 5 star. Muy Bueno! Muchas gracias!! Sandwiches are made hot and fresh and easy to fly to NOM NOM city. They have daily specials. I forgot the picture. Next time. I will take one and post it. read more

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This was my first time trying Firehouse Subs, and I honestly don't understand the appeal. I know plenty of people like it, but to me the sandwiches just weren't good quality. The bread, meat, and overall flavor all tasted below average. I'd even rather eat at Subway, and that's saying something, because Subway still doesn't come close to a good local deli like Zanotto's or any number of places that make fresh, quality sandwiches, not to mention firehouse is more expensive. I'm not writing this to discourage anyone who enjoys Firehouse Subs. Everyone has different tastes, and if you like it, that's perfectly fine. This review is really just a reminder to myself so I don't forget why I won't be back. I wanted to give it a try, and now I know it's just not for me. read more

You have to eat firehouse without the perspective of the competing sandwich spots. Parking can be a bit of a fuss so park further and walk to the shop as it could be a bit dangerous if you are reversing as it a a very busy area Service was fast and great, the staffs were awesome. Hook & ladder Sandwhich itself is very tasty, small but packs a punch. I did wish I gotten toasted a bit. read more

Firehouse Subs - Hook &ladder $16.80 - Sandwiches Near Me - San Jose, California

Although the sub was great the staff can improve on customer service. Natalie was very rude in making me feel uncomfortable with my order. Instead of anouncing my choices she could've called me over to clarify. I felt embaressed. And will not return to this place or any if this is the lack of customer care. This is my first and last time coming to FIREHOUSE SUBS. read more

First time trying this place. I had been seeing commercials on their roast beef with au jus. I was pleasantly surprised. The bread tasted fresh and the beef with cheese had great flavor.Can't-wait to try more sandwiches. read more

Firehouse Subs - Roast beef sub with au jus - Sandwiches Near Me - San Jose, California

We have had Firehouse Subs cater a few work events before and the subs were always solid. Fresh, flavorful, and a hit with the team. I decided to stop by in person to try something different and went with the pastrami sandwich. Honestly, it was surprisingly good. Great flavor, served hot, and the portion was generous. The location is in a nice shopping center, which is convenient, but parking can be a bit of a hassle during lunch and dinner hours. Just something to keep in mind if you're swinging by during peak times. read more

The food is fine but the service is not great. Came in to use my free birthday sub and when I was at the counter and he scanned my QR code from the app he said there was no birthday reward. He asked when my birthday was and if I had redeemed it already. I showed him on my phone that it is still available. So instead I just ended up order on the app and doing it myself. I feel like whenever I encounter the cashiers they don't really know what to do or how to take care of the rewards. Like I said food seems fine but service is a bit lacking. read more

Having driven by Firehouse Subs many time, we never had the chance to drop by and try their sandwiches. However, this past weekend, we had the opportunity to visit the San Jose locations and extinguish our hunger with some delicious subs. This location, located in Almaden Ranch in San Jose, was the perfect stop for lunch. Walking in, you see the awesome firehouse decorations with dining areas both inside and outside. One of the coolest decoration is a hand drawn and painted mural done at Firehouse Subs headquarters in Florida that is unique to this location and recognizes some San Jose history. One of the workers was very helpful and kind! Wish we got his name to highlight him. The menu had a nice selection of hot sandwiches with firehouse themed names, along with soups, chili, and salads. It was going to be tricky to pick just 1 sandwich each so we got 4 (small and medium size) subs to share and taste as much as possible along with some chili. The sandwiches came straight out the oven toasted and perfectly crunchy. We really enjoyed the meatballs, especially the Pepperoni Pizza Meatball Sub! Would say though, the small is definitely..small lol read more

Firehouse Subs - a person holding a basket of subs - Sandwiches Near Me - San Jose, California

Food is really good. I like the "Engineer" with turkey, mushrooms, cheese, and hot sauce of various heat ratings and flavors which makes this something new to try!! I prefer a nice #3 heat on a slightly sweet taste. But really good. My family will return :) read more

Dived into the world of hearty, loaded subs at Firehouse subs. They certainly don't play around with portions and nothing beats the comfort of a meaty sandwich. First up, the Smokehouse Beef & Cheddar Brisket - think tender smoked beef brisket with oozing cheddar, slathered in BBQ sauce. Next, new on the menu, the King's Hawaiian Pork & Slaw - a dreamy mix of slow-smoked pulled pork, melting pepper jack, and a sweet & tangy slaw, all hugged by a toasted King's Hawaiian Bun. The Firehouse Steak & Cheese- A symphony of sautéed steak, gooey provolone, caramelized onions, and peppers, perfected with a spread of mayo and deli mustard. Each sub came with a crunchy dill pickle spear on the side, adding that extra zing. Service was quick and I love that a portion of every sale at Firehouse Subs benefits The Firehouse Subs Public Safety Foundation. Its mission is dedicated to providing lifesaving equipment and resources to first responders and public safety organizations. Truly, sandwiches that satisfy not just your hunger but your soul! read more

Firehouse Subs - Smokehouse Beef & Cheddar Brisket (IG: @gwenlloves) - Sandwiches Near Me - San Jose, California

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I love the sandwiches from Firehouse Subs. I've converted my bf into a fan as well and this is where we go when we want a sandwich now. The staff are amazing even when understaffed. My only complaint is the right side soda fountain's carbonation is off or something and they don't both have the same flavor add ons in stock on the fountains. But other than that it's so good. Whoever was working on New Years Day 2026 was amazing at making the sandwiches, mine was the best I've had there yet. Sooo good!! read more

Simply horrible service I'm not a person to write reviews. I went to two weeks ago and it keeps bothering me so I decided to say a couple words. Got there on a Wednesday5pm, I was the only customer, three people worked there, a young guy, a lady making sandwiches and look like a manager sweeping up. The two people except for the manager did not know what they were doing, and a manager let them struggle. The young guy on the catch register could not run it struggling the whole time. Finally makes the ticket for the person making a sandwich. She says it was her first day only way she learned how to make sandwiches from the company video. No help was given to her after struggling 25 minutes to make my sandwich when I return home it was wrong. Never again will I go there? There's so many places to eat, and this will be my last place to eat. read more

Ordered online and it is nice to see the firehouse feel inside the resturant. The sandwich was ok. It is a step above Subway. The staff seemed friendly but they forgot my extra pickle. read more

Service was amazingly fast, very friendly. The restaurant was clean and well organized. The sandwiches I have ordered have all been made with quality ingredients, excellent tasting and served quickly and professionally with a great staff. read more

Really good sandwich. Are they particularly friendly? Oh heck no. You'll feel like the biggest inconvenience in their day. But whatever. That sandwich was delicious. I went with a basic ham & turkey (can't remember what it was called). Everything tasted fresh and I love that it's warm, but not excessively hot. I'll go back, no question about it. read more

No longer what it used to be. 7 years ago they would give you all the sauce you want, had interesting hot sauces for everyone to try. My biggest complaint however is their bread, paying $19 for a large sandwich only to get home and eat gross soggy bread. They have to fix this issue. Multiple times I've ordered the same sandwich, even if I order it without lettuce and tomatoes, I get home and it's this gross clam chowder of a sandwich with wrapping paper stuck to it. Their service is okay, it's a quick sandwich place. All I'm saying is for the same price you can get a Mendocino farms sandwich. Which has far better ingredients and service. read more

Firehouse Subs - They have to change their bread, if you order it to go you get soggy dough in 5 minutes. - Sandwiches Near Me - San Jose, California

Nice spacious clean location. Parking available as it's located in a plaza. Service was great and workers were very friendly. Portions are very big and definitely worth it! Fresh ingredients and delicious! Recommend! read more

Firehouse Subs - Sandwiches Near Me - San Jose, California

The food and service were good. The subs were tasty and loaded with meat. Nice theme and environment read more

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We bought two Firehouse Subs last night for Dinner and they were to best subs we have ever eaten, price point was just a tad over Subway right down the street, 35 bucks at subway and 38 at Firehouse Subs. These actually made two meals for us, Loads of good quality meats and were perfect. We are Retired and getting an actual two meal sub was a big plus for us, We will be going back soon. I hope they make it in the World of subs places in Watsonville Area. read more

My experience there was just ok We walked in to a Smokey restaurant. To me that means we will be leaving smelling like smoke. I guess it's appropriate because it is fire fighting theme. I actually like the theme. The workers did not leave an impression. I felt that I was bothering them. It was a little late, maybe an hour and a half before closing. There was no greeting or friendliness. The workers didn't look like they were talking to each other either. The sandwiches were just ok. They were also too pricey for what you get. A little more meat or veggie would make it more worth it. Overall: just ok. It's not a place I will look for like the other sandwich places. Dad read more

Good gluten free bread! However, you have to enjoy it quickly so that the bread doesn't get mushy and disintegrate. Other than that, everything was delicious and the service was great. read more

Ordered a sub on a gluten free bun, asked the girl to change her gloves and make sure the sandwich was put on paper because I have a gluten allergy. She was bothered by the fact that I had asked for her to change her gloves and have to start over on cutting my sandwich. She said she never experienced anything like that. Yes, I know the risks going into a place that is not dedicated gluten free, but restaurants should still take precautions, and be accommodating to those of us who struggle with food issues and not made to appear as an inconvenience to shop owners. read more

$2.19 for a one ounce bag of chips is an embarrassment. I understand most places charge $2.19 or thereabouts for chips now but this is one of those mini snack bags. Not acceptable! read more

Firehouse Subs - $2.19?! - Sandwiches Near Me - San Jose, California

We stop by this shop when in the area. I like the Italian, always a very good sandwich. The people working there seem like they don't enjoy their job, almost like the customer is a bother! I just go get my sandwich and I am out! read more

Quick service, order at the counter. Subs were tasty! They have some outdoor seating - was nice to be able to eat outside.

It was my first time here, but I came in with a T-Mobile Tuesday deal. It was a free medium Hook and Ladder sandwich with any purchase. All the staff were awesome and provided great customer service. Our food came out pretty quickly, about 5 mins. Mac and cheese: very creamy and cheesy! It came with breadcrumbs, but I actually wasn't a fan of that because it made the max and cheese a little too salty. Hook and ladder: I really enjoyed it. Lots of meat and moist! Loved that it came with a side of pickle. read more

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Food was freaking awesome!!! I had the hook and ladder it was one of the best subs I've ever had and the service was great,store was clean and comfortable! Definitely recommend Firehouse subs read more

My son and his wife have a toddler and a newborn, and I always ask if I can take them lunch. They requested Firehouse Subs and gave me their order. They loved their sandwiches and I ordered the mac & cheese, which was very good. I ordered ahead so it would be ready when I got there and it was. The only thing I would recommend is calling because when you order it goes to a site that charges a lot more and I saved almost $20 by not doing that. The inside of the sandwich shop was clean and the staff were friendly. BTW when I was inside getting my order, I saw a meatball with pepperoni sandwich that looked and smelled delicious. So now I must go back! read more

I ordered the NY steamer and it was delicious! It has Corned beef brisket and pastrami, melted provolone, deli mustard, mayo, and Italian dressing. I would definitely be coming back to try the rest of their menu. read more

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I was in the area and decided to try out Firehouse Subs. The place is poppin' as there was a constant flow of customers. The restaurant is firehouse-themed, hence the name Firehouse Subs, with various firehouse memorabilia lining the walls - firemen gear, hats, etc. It's located in a retail plaza so there's plenty of parking. I ordered a medium Hook & Ladder sub ($10.49) and a bag of Miss Vickie's Jalapeño chips ($1.49). A little pricey for a sandwich, but on-par for the area. The sub comes with smoked turkey, honey ham, Monterey Jack cheese, lettuce, tomato, onion, mayo, and mustard. It also came with a pickle that was just right in terms of crunch and flavor. The sub was good, but nothing special. Probably would not go out of my way to get it again and definitely not for that price. 5-stars for the young lady working the cash register. read more

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The parking here is always crazy, so you can expect a walk. Subs are a bit pricey but solid-- I've ordered the meatball sub here half a dozen times and it always hits right. Service is polite and food comes out fast. read more

I ordered a large engineer sub and got 5 puny mushrooms in the sandwich. Contacted them to express the disappointment as we travel far to come here and they ignored us. Another use-to-be favorite down the drain. read more

If you were to ask me what business I go to the most in San Jose, it would be Firehouse Subs! The sandwiches are so flavorful and fresh; I absolutely love them! My dad and I come here whenever we need a quick, healthy bite. My go-to sandwich is the Club on a Sub. The mayo, bacon, and cheese make it mouth-watering. I would also recommend the New York Steamer and the Hook & Ladder. The one downside of this place is that the sandwiches are pricey but still worth it, in my opinion. Parking can be a bit tricky; the lot is always busy and packed. There is also indoor and outdoor seating. Check in for a free cookie with your sub! read more

Their subs aren't straight fire, but they're delicious. Firehouse Subs is a fire station-themed chain of sandwich shops. I've enjoyed plenty of them where I live, but I ended up visiting this location while visiting family because it was exceedingly convenient, sitting practically next door to the Total Wine on Cherry Lane and Almaden Expressway. And if you know me, you know I always stop by there to browse their wares. I went inside the vacant-other-than-employees store (pandemic restrictions are currently allowing only outdoor seating) to redeem a reward via their mobile app for a free medium sub for my birthday. They'll need you to use the app to activate the reward. The app will then display your phone number, which they'll key into their point of sale system to settle your check. I opted for the New York Steamer (usually $9.99 for a medium sub). I chose the wheat bread, which tasted just fine. The brisket and pastrami aren't a huge portion but taste great, especially with flavor and creaminess left by the mustard, mayo, and Italian dressing. The provolone is scant but adds a nice texture. Normal prices in this region likely will make you balk, but if you sign up for the birthday reward at Firehouse Subs, you can enjoy a tasty hot sandwich once a year. They've been consistent in my past experience and they delivered (figuratively) today. read more

Firehouse Subs - New York Steamer ($9.99 medium) on wheat - Sandwiches Near Me - San Jose, California

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COVID review 3.5 star Food is good! Ordered the steak and cheese medium sub with wheat bread. The bread is soft and it comes with beef, white cheese, green pepper and onions. It's soft and flavorful. Especially like it that they wrapped the pickles separately on the side without even asking us. The kid's meal didn't come with a fireman's hat. We didn't care but it's better to check if your kid really cares.! read more

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Despite the sloppy presentation, the sandwich was actually very tasty! It was my first time trying their subs and I liked it. I ordered it as is, which I recommend because I don't normally like cheese on my sandwich but it all was very good together. My only criticism is the price. I paid $16 for a medium which I feel is on the pricier side. Service was okay, nothing special and the restaurant was pretty busy however seemed well kept. I'd recommend to a friend if their looking for a quick meal! read more

Firehouse Subs - Turkey Bacon Ranch - Sandwiches Near Me - San Jose, California

Dirty. Needs a good cleaning, the soda area has not been cleaned in awhile. Trash in corners. It's a Thursday, not real busy. Love the sandwiches, just worried that the unsanitary conditions are prevalent in the back as well. read more

I've been to several Firehouse Subs and love them all. SUBS I've had the cheddar and and beef brisket and a few others with their regular BBQ sauce...it's a sweeter sauce and so yummy! I've also had the delicious pepperoni pizza sub...WOW! Today I got a club with a tiny bit of Mayo. It was warm and melty and, like all their subs...a comfort food. Oh, and there was REAL bacon and not that weird stuff some places call "bacon." THE BROWNIE: Hands down, my favorite from a sandwich/fast food. Such moist and chocolaty goodness! I'm saving it for later...mmmm! I get one every time (worth the 430 calories, we don't come often enough to worry). THE BREAD: not sure what it is, but dang it's so delicious and a perfect accompaniment to every one of their subs. THE INSIDE: clean and comfortable environment and food is prepared behind a counter but easily viewable from side. SERVICE: Always friendly and my orders have always been right. read more

The sandwiches are always made with fresh ingredients. Service can be slower during busiest times of day. I like the large photographs of the different firefighting experiences. I usually eat there twice a week. But for my fast past 3 visits I have not been given my rewards points. I have contacted Customer Services 3 times, but have not received a response. I will not eat there again until I receive the rewards points. There are other sandwich shops in San Jose that offer good sandwiches and reward points. read more

I had the worst experience today at Firehouse Subs, since they would not accept their GIFTCARD. I decided to go there to order my sandwiches at 11:15am. I liked how changes were finally made with a canopy tent outside for curbside pickup. Customers were no longer allowed inside the restaurant. After ordering my sandwiches, I handed the worker my giftcard. I saw a few workers struggle to get the giftcard working at the register. After waiting 15 minutes outside, I was informed that the giftcard did not work. So I handed the worker another $50 giftcard. A few minutes later, I was informed that they are not accepting giftcards. It would only be CASH, since they need to 'reboot' the system. This was very frustrating to me and the other customers in line. People are trying to avoid using cash during the pandemic. In the end, I had to cancel my order and a lot of customers had to leave due to this issue. Please allow customers to use giftcards, or there is no point selling them to customers. read more