After my experience at this dealer yesterday I feel like I have to write this review. The buying experience for many people is unsavory, riddled with anxiety and pressure filled sales tactics. Our salesman David was none of those things. From initial contact, to him showing us the vehicle, he was nothing but cordial, funny, and informative. Although we couldn't come to an agreement on the particular vehicle and didn't end up purchasing, David remained just as welcoming as when we started the process. We also met with his Sales manager, James, and he was a pleasure to work with as well. Seriously a breath of fresh air and I can only hope the rest of our purchase journey is as effortless as this. Thanks again David, James, and team! P.S. Double Kudos to David for catching my wife from hitting the ground as she slipped getting out in the rain. read more

Had discount for 109.99 for full synthetic oil change, saw invoice and only said synthetic oil , for my 2020 gmc sierra 1500, smh on cherry street read more

Boulevard Buick/GMC - Also guy forgot to call lyft driver for pick up and made me wait longer - Car Dealers Near Me - Signal Hill, California

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After going to Harbor Chevy down the street (they are trash BTW) after a week they couldn't fix my car. Boulevard GMC provided me with exceptionally superior service. Arcee was my service writer and he was amazing! Kept consistent clear communication with me and always answered/returned my calls/texts promptly. When the shuttle was taking a long time and I needed to get to work they called me a Lyft so I wouldn't be late. They were able to fix my car for me and I'm back on the road. Having to get your car fixed is never a pleasant experience but coming here made the best out of the situation. Prices are kinda high but that's to be expected when going to the dealership. I will definitely be returning here again! read more

Wonderful experience specially with Joseluis, he is fire!! He is the real customer service associate, Cheers to him read more

I didn't realize that in order to change a headlight bulb they have to remove the whole bumper. Obviously it's more time and money. I was helped by RC. Very friendly and helpful. They did a great job and it was fast. My only complaint is the cost. I wish prices were more affordable. read more

Been buying my trucks in Cadillacs there for years, but Boy hasn't gone downhill. I've just called Service couldn't get anybody on the phone. It just hangs up on you and then I tried part same thing. Nobody seems to care since Ron and the old timers are retired. It's sad to see EY. read more

Wow! Exceptional customer service from Jayden, our sales rep, and BOTH Gary's (sales managers). We drove 64 miles, on a weekday, with traffic to come to this dealership. Jayden followed up regarding the specific vehicle I was interested in. The overall process of course takes a long time, but they made it as easy as possible. Highly recommend this dealership and will definitely return for my next vehicle. read more

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I'm updating my review because our Cadillac is running great. All the work you did has improved it to showroom ready. We don't find anything wrong so far and are grateful. I still stand by my comments that your mechanics need to realize internal combustion engines need three things to run. They never checked them. Reading the codes and replacing parts only goes so far. Also, 500 to remove programming and 500 to program is insane when the ecm we had was programmed to the VIN read more

Best New Car SALES experience EVER HERE!!! No pressure and they listed to everything I was looking for to find the right fit for me. From Phil is sales, Paul the manager, and Albert in finance all easy to work with and zero BS. Thank you AL read more

I had a great experience. Ivan Sifuentes was friendly and professional. He helped me get my issue resolved quickly and made the visit extremely smooth and efficient. read more

Beware: Bait-and-Switch & Hidden Fees I was working with a great salesperson on a used vehicle purchase from out of state. He sent me multiple videos and confirmed the price listed on their website. As we were finalizing, the price suddenly increased by $2,000. Despite my screenshots showing the original price, the GM refused to honor it, claiming it was a "mistake." They also add a mandatory $995 "anti-theft device," even though their own website says it's not required for purchase. When I asked to remove it, they refused and instead tried to "make it up" with a small discount on an extended warranty that I didn't plan to purchase. So not only did the price go up 2k but they wanted to add on close to another grand for some mandatory device that is useless to me. Huge waste of time for both me and the salesperson. I would not recommend this dealer. I plan to report them for what appears to be a violation of California Vehicle Code §11713.1, which requires that advertised vehicles must be sold at or below the advertised total price. This law prevents dealers from adding charges that bring the price above the advertised price, ensuring that consumers are not charged more than they were led to expect in the advertisement. read more

Remember, this is the dealership, not necessarily the whole car lineup... If you can find the right car that fits your need here, then getvitvfrom them. Everyone I have dealt with here, 4 times with cars, it has been a good car buying experience. I have even referred others here with no complaints. My only issue is the model I have bought here, twice! I definitely will not be thinking the same way about this model again, but maybe others are OK with it. The last time GM Corp came through (mostly), I am still involved with the newest problem and will update once it is complete... But again, as for a dealership, from the receptionist to the management and everyone in-between, they all seem to be helpful.....to be continued read more

I've been going to Blvd GMC for 4 years to service my car. The service advisor, Russ, is the best. He is professional, knowledeable, and personable. I feel comfortable knowing that he will not take advantage of what l need or don't need for my car. I refuse to work with anyone else for car servicing. A real asset to the company read more

From day one, we were discriminated against and judged by appearances. My son and I were told to go to another dealership--specifically Chevrolet--because they assumed that was all we could afford. This was based solely on the payment amount we mentioned. What they did not know, and never bothered to ask, was that we were willing and able to put down a sufficient down payment to make the payment work. Now let's talk about the next visit, which was on a different day with a different salesperson, since I clearly did not want to deal with the original one again. Unfortunately, the discrimination continued--this time from the finance department. I was openly disrespected and discriminated against as both a woman and a mother. The finance representative stated that because I am a woman, I "don't know anything," and told my son that he should not take my advice. He implied that I did not know what I was talking about and went as far as saying that it takes a man to raise a man. While he was processing my debit card, he made an unnecessary and inappropriate comment, saying, "Let's pray it goes through." Prior to that, he had asked whether I would be paying with a credit card and stated that they only accept up to $1,500. He then questioned whether I had any other way to pay. He then showed me a photo of himself with his sons and stated, "You see them? They are successful, and they have what they have because they took my advice read more

Finally, a good service review for Boulevard GMC thanks to Russ Michener, Service Advisor. With a smile, Russ promptly took care of an overlooked issue from a previous service appointment. And, thanks for a very nice car wash! read more

What a waste of time with these guys. First they gave me a few numbers on a lease which were good on my income and then they switched it up last minute. The commute going to the dealership was almost 2 hours away from my home, They called mid way and told me that the numbers had changed. They wanted double of down payment and monthly payment went up by almost $200. It was a complete waste of time. DON'T BOTHER WITH THIS DEALERSHIP ! read more

Horrible Buying experience, and damaged my car in service. Our experience with this dealership has been nothing short of a nightmare. We purchased a brand-new SUV with an MSRP of $77k, and after noticing significant hard water spots the next day, we reached out. After a few days of communication, they offered to detail the SUV with a clay and wax service. While the hard water spots were mostly removed, we discovered significant scratches all over the SUV,on the windows, trims, and paint caused during their service. Despite reaching out again, the dealership refused to take responsibility, and GM corporate, who was supposed to help resolve or cover the damages, also refused to assist after a month and a half of communication. We're left with a damaged SUV and zero accountability. Extremely disappointing,avoid this dealership at all costs. read more

Troy Howell in the Collision Center is a true ROCKSTAR!! I took my truck in for a estimate for some scrapes. Troy had the part ordered and I took it in a week later. I was in and out of there in record time and the price could not have been better. I trust them to work on my cars! read more

The WORST! Leased a 122k Hummer and car comes with no charger. Leased a Cadillac SUV and charger has never worked. Called a left messages for the Manager and no return call. Cant sign into the GMC app and literally called 10 times and was on with Tech Support and still doesn't work. Leasing 2 Cars Id expect someone at my door to help yet once they lease the Cars of COURSE NOTHING!! read more

Eric Huth followed through and was great. I needed sell my brothers truck and he gave more than other interested parties. Couldn't have been nicer. read more

If you are a woman who is not well experienced in car purchasing do not go here alone, they are sharks they will eat you alive absolute worst car buying experience I ever had never going to a dealership again I will go through my credit union from now on. The manager Paul Horn said we have hundreds of good reviews do you think we care about One customer. I had already picked out the exact car that I wanted and he ended up talking me into everything I did not want. After much stress and tears they unwound the deal and put me in what I wanted. It's really sad that this industry is still so cut throat something needs to change two thumbs down. read more

Excellent customer service. Alfred (sales) and Alfred (finance) are absolutely fantastic to deal with. No nonsense, friendly, and straightforward as they come. I've always dreaded to go to dealerships and have to deal with lengthy process and sales tactics but not here. This dealership takes care of customers. Can't thank them enough for the seamless process. read more

I was in the market for a new SUV as I was ditching the car life for greener pastures lol and was deciding between purchasing a 2020 Ford Explorer, 2020 Toyota Highlander and a 2020 GMC Arcadia. Stopping at Boulevard Buick GMC, I was assisted by one of the best individuals in Josh Owens. We had talked over email prior to my visit, but upon my arrival to the dealership, he was very welcoming, attentive and understandable of my needs in a vehicle. He was very knowledgeable, friendly and was looking to understand my needs and wants. We went over all my options from vehicles to finance in order to find the right combo for me. He answered any and all questions I had about the vehicle and my purchases; even the quirky tech and features built into the vehicle. I drove away feeling I was an expect on my own vehicle and that's all that is to Josh. If you are in the market for a GMC or Buick, make sure to hit up Josh Owens and tell him I sent you. You will get the best service imaginable without feeling pressured to make a decision. read more

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Called this dealership yesterday to purchase a hummer ev pickup and a salesman named Ruben was helping me out, i asked him about the special they had which was 850 for 2x and 999 plus tax and drive off for the down payment for 3x 126k msrp this guy wasted my time since yesterday morning until today, asked me same question 100x and called me back saying the payment is 1295 i asked him how did it go that high he told me its 295 is the tax which made me laugh i told him to stick to original payment he gave me and ill go Get the car this guy had the nerve to call me back saying he can do 1100 with 9200 down payment So long story short if you don't want your time wasted stay away from this dealership or this read more

Sales Consultant Aldo Pena is amazing. He compassionately went above & beyond after learning that my car was totaled while parked on the street. His caring demeanor helped me to decide that not only did I want another GMC but I wanted to purchase it through him. I initially wanted a pre-owned vehicle, but he also showed me brand new vehicles that were cheaper or comparably priced thanks to rebates enabling me to purchase a brand new GMC. Thank you Aldo! read more

Thee best buying experience hands down! Vroom handled my needs with care and genuine love. I have now sent all my friends to see him for their needs. I have been in the car industry for 32 years and I feel Vroom is the best I have ever had the opportunity to meet and serve my needs. Way to go!!! read more

Boulevard Buick/GMC - Vroom!!!!! - Car Dealers Near Me - Signal Hill, California

Visited a few GMC dealers when shopping for a new truck recently and Boulevard GMC was by far the most transparent. The other dealers I spoke to attempted to add on anywhere from $2500 to $3500 in 'protection packages' and other fees once I finally convinced them to show me numbers in writing. The sales guy at Boulevard was up front and transparent from the start with the cost and fees associated with the deal and there were no nasty surprises at the end of the negotiations. Easy to deal with, transparent and honest! read more

I just bought my new 2023 gmc 1500 Sierra Denali. Vroom was my sales person really nice he help us so much I recommend if you are looking for a good price and service I'm so happy with my new truck read more

Boulevard Buick/GMC - 2023 Gmc sierra Denali - Car Dealers Near Me - Signal Hill, California

Super helpful and knowledgeable! Vroom is a perfect name for an associate in a car dealership!

Bought this drop dead gorgeous truck from this dealership today. I believe this is one of ten or more cars we've purchased and traded here. The experience has always been professional with no hidden gimmicks or a dog and pony show trying to negotiate pricing etc. I cannot say enough about the buying experience. Their pricing on purchase and trade are always fair and competitive. I won't hesitate to recommend giving them a chance at your business. The sales professionals are knowledgeable and extremely helpful. Thanks to David, Josh, Eric, Ken and last but not least Chad the head honcho. You guys rock and knock it out the park with team work and dedication to your customers. read more

I took my son to purchase a vehicle at thus dealer,since last march I purchased a new buick encore 2023 from them.. The vehicle my son bought was a good deal thanks to Sam and ken. However,the possibility of trading my encoré for a buick terrain came up. I had put a deposit 12k when I purchased it last year. Since then I have been making my payments diligently . When it cane down to finances, Whaley said my APR was going to increase, my payment where going to increase. Even with the trade in he wanted more $$$. After adding my initial payment and the monthly payments, I must have invested at least 15k in the encoré. Whaley was to appraised it and work from there. I was not made any offer for my trade in. I felt very insulted since he wanted me to get a new vehicle,with his terms and practically give my current vehicle for for free. Who in there right mine would give their vehicle away to get a new vehicle with higher terms & finances. By the that vehicle was overpriced. I checked at other dealers and it was a huge difference. Any questions, contact ,Sam, the sales man who worked with my son's purchased. read more

I brought my 2015 Buick Lacross to the dealership to have my transmission checked. I took off from work 2 days each time they said it was something else even though I told them the transmission fluid was low.. The mechanic not only didn't find the hole in the transmission hose, but said it was a water pump issue and that the transmission fluid was leaking due to being overfilled.... I am so disappointed with this dealership and the poor service! I feel they have failed me.. Maybe don't buy any cars from here or don't expect the car to be serviced properly... They have lost a valued client! G. Winston read more

We came to take a look at cars, and sales men Vroom was an absolute pleasure and we ended up buy a brand new GMC Denali. Such a fun guy and made it easy to buy and made us feel comfortable. read more

I purchased my truck here last year, I have been getting all of my service done here at Blvd. well that all changed today when I brought my truck in for a check engine light and service transmission warning. My service Ryder told me that being that my vehicle is not a Cadillac. I do not get a loaner car and mind you my vehicle is a 2023 GMC Sierra 1500 SLT 4x4 with a Duramax. With 20k miles. Under bumper to bumper warranty. read more

I was selling my car, and the buyer and I needed a middleman to complete the transaction. Ricky from boulevard GMC Cadillac came to save the day. He made everything as easy and efficient as possible. He even lent me a phone charger. The finance manager was awesome too (I forget his name but he works in the Cadillac building). I highly recommend working with Ricky if you plan to visit the dealership. He is awesome read more

Boulevard Buick/GMC - The last moment I shared with my car before it was off to its new owner - Car Dealers Near Me - Signal Hill, California

Bought a brand new GMC canyon 2023 less than 2 yrs old already having transmission issues has a coolant leak and the engine light is on I scheduled an appointment for Thursday I dropped off my truck was told it would have a diagnoses by Friday an they will get me into a loaner no call from the dealer ship Friday I call them today and get transferred to one of the most ignorant service reps I have ever dealt with tells me to bad nothing he can do till Monday I have now missed 2 days of work an this guy russ tells me he doesn't care I have to wait till they do something to my truck an that it hasn't been touched yet I informed him I can't keep missing work I have spent a lot of money to have a new truck so I wouldn't have issues an in less than 2 years the truck is running like shit he tells me to come get my truck then and hangs up on me!!! Most laziest un professional person I have ever felt with no wonder there service is bull shit look who they have working the place russ you need to just quit already an go on disability my guy the way he deals with people I can't even fatten why he still has the job there BOULEVARD GMC DO BETTER I'm just filing for my lemon law now so at all cost avoid this location horrible services unreliable vehicles!!! read more

Brought out truck here to get a diagnosis for our check engine light and an oil change. Made an appointment online on their website for 9:00 am. When I got there I guess they didn't have it in their system. (Don't recommend making appointments online. Just call in) finally got check in. I had previously taken the truck to get a diagnosis, I told the attendant what we were told by our car mechanic and they didn't seem to take note of this. I was told I would beg an update in 2 hours. 3 hours later I still never heard from them so I check back with them and they still had no update. 3 hours after that I still never heard from them so I contact my husband to call them because i felt they respond more to a male. He finally gets an update. They end up changing a part (can't remember what it's called) but it was different from what our car mechanic said. a few days later the check engine light goes off I remind them again about what the car mechanic had said needed to be done and that we had just brought in the truck and they completely disregard me. Again, they are horrible in contacting me with any update so I have to call my husband again to call them for an update. Ends up turning out the original thing that was wrong is the same as what our car mechanic said was wrong and the first work we had done never needed to be done. I will never ever go back here. They don't know what they're doing AND they have horrible communication. read more

My Uncle recently Paid Over $14,000.00 for a New Engine in His 2015 GMC Sierra and They Installed a Rebuilt Engine That's Not Running Like New and For over 3 Weeks Now They are Insisting he pay For Additional Parts All the While They haven't Fixed His Truck Like He Already Paid Them in Full to.They think because my Uncle doesn't speak good English that They Can Burn Him? We're All In! GMC Corporate, Better Business Bureau, Dept. of Consumer Affairs and A Private Attorney if Necessary.You Bet, This Fight is Just Beginning. read more

Avery Richey, where do I even start? From the very beginning this man went to bat for my family and I. Not only did he find us the right vehicle, or even price, but also the right amount on our trade in. Even with the dealership needing to close over the weekend due to covid restrictions, Avery followed up with us the moment the doors were open again on monday. He patiently and tirelessly worked with us to get the numbers where we needed them to be to be able to take home our new family vehicle. The service didnt end there, they detailed the vehicle "quickly" before we took it home with an offer to return for a free full detail within the week since their main guys went home for the day. They even put gas in the tank!. And finally, since it was late sunday, they kindly let my 18 month old son run wherever he pleased inside the main showroom. The service here is top notch, the inventory is varied and plentiful, the staff is friendly and welcoming even with the masks! Do not hesitate to shop with these guys, they have provided the best customer service that I have seen in years! And more importantly, my girl got the truck of her dreams when she was thinking about settling just hours before. Thank you Avery, and thank you Boulevard Buick/GMC. We will be back when it's my turn for my next ride. read more

Boulevard Buick/GMC - Our new truck from Boulevard Buick/GMC - Car Dealers Near Me - Signal Hill, California

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To all my LONGSHORE family, with diesel trucks. 99% dealers fill your DEF tank ( as a courtesy ) BOULEVARD GMC DOES NOT FILL TANK. I also bought the truck there, it was custom, lifted ,aftermarket wheels. Now they cant rotate the tires ( during oil change) because there not OEM WHEELS‍. read more

Boulevard Buick/GMC - DEF left @ 26%. At Penske GMC in Torrance they fill it to 100% - Car Dealers Near Me - Signal Hill, California