On March 1st, the price of the dresses that I had purchased (in an order that had not yet been…read moreplaced with the designer) dropped drastically. When I called to finalize the order on March 2, 2023, the same staff that had reassured me multiple times that we could wait on the flower girls' dresses notified me that the flower girls' dresses would take just as long to come into the office as the bridesmaids dresses and if I had any expectation of them being the same color, they would all need to be ordered together. As a result, I had to rush to get the flower girls' into the office the very next day for measurements. The flower girls get fitted, we pay for their dresses, and we leave the store. I called the store after we left to inquire about a price adjustment due to the drastic decrease in the base price of the dress per the designers website. This is before the order was actually placed with the designer. They declined to make the price adjustment. The store hours were 12p-4p. At 10:30p (drastically outside of their posted business hours), I get an e-mail from the owner, saying that the order has been placed and the expected ship date is early June (nowhere near being in any danger of default for a September wedding). Additionally, they are essentially showing a three-month production period and if I had ordered direct from the designer's website, they show an estimated production period of six (6) weeks. I e-mail back immediately regarding the price adjustment and received no immediate answer. The contract that we signed for the dresses said that they were non-refundable after the order had been placed with the designer, so the fact that they rushed to place the order outside of normal business hours after I inquired about a price adjustment is no surprise. The next day, I called the shop and requested a call back from the owner, which I never received. She e-mailed me back much later in the day, refusing the price adjustment. I e-mailed her back thoroughly explaining that all of this appeared to be intentional and appeared to be quite dishonest. She e-mailed me back in great detail, essentially explaining that it's the customers responsibility to protect themselves in commercial transactions and their store otherwise has the right to mistreat them. Her message was that if the customer doesn't attempt to price match at the point of sale, they're not entitled to any price adjustments, which is absolutely ridiculous and not standard practice for any retailer I've ever frequented before. Long story short, it would appear that they knew about the price adjustments scheduled to take place at the end of February. They intentionally railroaded us into paying much higher prices for the same dresses, even going so far as to potentially lie to us about the flower girls' dresses not needing to be ordered soon in an attempt to get us to place the whole order by the end of February. Once the calendar changed to March 1, 2023, everything that they had been telling us about the flower girls' dresses changed. They refused the price adjustment and rushed to place the order outside of normal business hours so that it was no longer cancellable per their policy. Using this store will cost you, literally. It cost us an estimated $470.00 in the base price of the dresses, plus an additional approx. $120 in service charges that they tacked onto the price of the dresses. Grand Total: An approximate $590.00 loss. I had one dress for the bridesmaids and a different dress for the Maid and Matron of honor. On March 1, 2023, the price of the bridesmaids' dresses decreased $85/dress on four (4) dresses and the price for the Maid/Matron Honor dress decreased $64/dress on two (2) dresses. Additionally, they add a service charge to the price of each dress, which is not mentioned anywhere in their contracts. The flower girls' dresses were $124.50 per the designer's website. Plus a 6% sales tax, the total amount would have been $131.97 and I was charged approximately $146 ($145 + change) for the dress. They're adding an additional (approx.) 10% service fee charge to the cost of each dress. Their business model, staff, and owner all appear to be extraordinarily dishonest. Why not charge an appointment fee for the consultation instead of baking additional 10% service charge into the costs of already wildly overpriced dresses? The more honest business practice would be to charge $15/person for those in attendance at the fitting and price match the dresses to the designer's website. When I e-mailed the owner explaining all of this, she e-mailed me back with blatant falsehoods (lies) that she claims her staff told her about the situation. I picked up all the dresses for my bridesmaids, and despite the situation outlined above, the attendant who helped us for all our fitting appointments (and there were multiple due to the circumstances) pretended not to know who I was. They gave us the merchandise, and my name was spelled incorrectly.

Extremely disappointed. If I could give this place negative stars I would. We were about 5 minutes…read moreearly to our appointment and still since the moment we walked in, we were being rushed. The women helping us actually was running around the store grabbing dresses and trying to rush us to try them one and get out. All of the women were rude and did not seem to want to give us the time of day. Also, it had to be somewhere at least 80 degrees in there and we were all sweating, there was no air conditioning and they did not say anything or offer us a bottle of water. Nothing. Save yourself time and energy, and go elsewhere! I should have listened to prior reviews before coming here.

I love resale shopping, especially here. They carry a nice variety of gently used higher end items…read morealong with home goods, mens and womens clothing, shoes, knick knacks and seasonal decor. I saw a Yves Saint Laurent woman's outfit for sale, beautiful dress shoes, mens dress coats and so much more. I stopped in today with a friend because he enjoys thrift shopping as well. Prices here are a bit high but the product is selective thus the cost. The store also is a non profit and does donations to the community, which I love. I didn't buy anything here today, but have been here before in the past and bought a thing or two. If I find a treasure that suits me, and it's in my budget I'm game. I think they do have occasional sales depending on what's happening, so shop here often and frequently.

I have been shopping at this store for 20+ years! Lonna and her staff of volunteers make trips to…read moreWHOO U R a delight! The always have an amazing selection! I never leave without finding a treasure - or 10! Lonna is excellent at pricing items exactly as they should be - not so high that they are unattainable, not so low to devalue the donation. My only wish is that I didn't live so far away! I don't get to shop here nearly as often as I would like!

There was a large selection of dresses. Almost all the bridal dresses were brand new with tags. The…read moreservice was outstanding! We got my daughter's dress at a great price!

From the owner: Located in Saginaw, Michigan, we specialize in off-the-rack designer wedding, prom, and special…read moreoccasion dresses priced up to 70% below retail. Founded in 2019, Penny Blossom was created with one simple belief: special event experiences shouldn’t come with intimidating price tags. Our boutique blends thoughtful styling, curated gowns, and honest pricing so every bride can feel confident, celebrated, and beautifully herself. From bridal and prom to formalwear and suit rentals, we offer designer looks at accessible prices, proving that elegance and affordability can bloom together. At Penny Blossom, budget-conscious never means settling, it means shopping smart, stylish, and unforgettable.

They carry over 500+ high end dresses in store and have the possibility to order things too…read more They are rather pricy but I've never been here without finding a dress. They also have a closet in the back of imported couture one of a kind dresses from Lebanon and Dubai. No price cuts on those but they're too gorgeous to pass up! They also do great alterations :)

This establishment has horrible customer service. We walked in, and immediately were greeted with…read morehorrible attitude, with no welcoming manner. 2 of the younger employees were nice, and helpful. While the owner, was not. They require a parent/guardian to be able to TRY ON any dresses, as well as not being able to try on dresses that are not your size. We drove an hour to get to this store, and we wasted our time. I have no idea how this place has any business, as they are not welcoming or accommodating to their customers. I do not recommend. Thank you to Hermz in Royal Oak, we got a great dress! I recommend that place.

My two oldest sons rented their prom tuxedos (2017 & 2019) from Sam's and the service start to…read morefinish was great so when my daughters bestie need to rent a tux for his prom, I took him to Sam's. Fun fact, May is busy. Weddings, prom's, Bar Mitzvahs... it is all happening. Walking in a week before prom, I was concerned we were SOL but as long as we were ok with the traditional black tux, Sam's could make it happen. This was actually our first choice. We came in on a Saturday afternoon and the place was busy. After wandering around, it appeared a line was forming so we lined up. However, after a few moments, a younger women approached asking how she could help. She measured, wrote up the order and and cashed us out in less than 10 minutes. She explained what the next step would be and we were on our way. I have tagged his mom and grandma in for pick up but based on past experiences with my boys and the efficient from last Saturday I have every confidence everything will be fine. TBH I have no idea how they compare to other tuxedo places, pricewise, but I think they have a great selection and the customer service is clearly a priority. Now that I am done with dressing young men for prom I will have to find some black tie events for my husband to take me to. :-) They have a very nice selection of mens clothing and they might do alternations, although I am not sure if that is just for purchase from them or if they take outside work as well. A+ customer service! Highly recommend.

Sam Michaels is the only place I shop for menswear. Michael and Wally are truly the best--nobody…read moretakes care of their customers like they do. Every time I walk in, they make me feel like a million bucks. The selection is incredible, the pricing is fair, and the service is unmatched. It's the complete package! I've bought multiple sport jackets, suits, and even a tux here, and every experience has been outstanding. Love this place!

It was a while back that I happened, but much worthy of mentioning. I had a little black dress to…read moresell. It had been there for months. I honestly forgot about it. Someone had put it in the layaway. After it was purchased, I received half of the sale. It was awesome!! We are talking before Covid. Not sure if it's still half price that's given. I can only speak on what I know. That happened to be a great experience. Thank you!!

Amazing in all ways. The selection is wonderful and the staff never fail to be very kind and…read morehelpful.

This place is really nice for dress shopping. There is a lady in there named Arlette and she is…read morewonderful and super helpful. She's not pushy and really takes time trying to help. I also like that I don't feel rushed in there. If you have an appt, there is no more than 2 ppl trying on dresses at the same time. Arlette has gone above and beyond trying to help me find a dress. Great employee. Thank you Arlette.

Wonderful service, a large stock of dresses. Thank you for helping my granddaughter pick out the…read moreperfect dress for the prom.

Kathy was awesome and the only reason I am giving 4 stars! My mom had her heart set on a certain…read moreMother of the Bride dress she tried on here but needed a different size. When we went to pay for it, found out it had been clearanced out and wasn't available for order. Kathy tracked down the dress in correct size at a store in Texas and was on the phone trying to coordinate them to ship for 15-20 minutes. Because she took the extra time my mom is very happy with her dress purchase! Reasons I initially wanted to give this store less than 4 stars: - It's always so crowded. I believe not taking appointments for anything other than wedding dress is corp policy but it needs to be changed. They don't have enough space to accommodate all the walk ins! -Sales staff seems aloof. When we went shopping for the Mother of the Bride dress they told us to start browsing and a sales person would be over to help us get a room situated. No one ever came and we just ended up asking someone near the dressing rooms if a room was free. -The dressing rooms are situated very awkward/cramped. All 3 times I have been to this location in the past 6 months (for a bridesmaid dress for a wedding I'm in, for my bridesmaids to buy their dresses for my wedding, and my mom's dress) we have been cramped in a space with the small group (anywhere from 2-5 people) where it was difficult to stand out of the way to watch what others are putting on. A few times I basically stood in the rack of the veils to try to get out of the way so I could see what the dresses looked like but also be out of the aisle. No where to put your stuff or sit. It would be nicer to have more space or situated with some seating. Overall I prefer the Novi location, it's not as crowded and it appears more recently remodeled. Kathy saved the day so if you find a good person to work with, it makes all the difference!

God I wish I could give this place negative stars. I bought a dress here on Thursday. Admittedly I…read morewas in a bind as another dress I had fell through. I arrived there a half hour before close and quickly tried on a few dresses that suited my needs and chose one. It was very clearly one that had been tried on many times, as it had put stains and the closure above the zipper was falling off, but I was understanding of that because again it was off the rack. I asked if the clasp could be fixed and if the couple of missing buttons could be replaced, and the young lady named Micah helping me reassured me that they could take care of it. I paid and left it with them. The next day they called and said it was ready and my girlfriend picked it up in the evening and I didn't even take the plastic cover off til Saturday night when I steamed it for the wedding on Sunday. On Sunday I took the dress with me at 7 am to the hotel to get ready with my baby cousin for her big day. At 4pm we all started getting in our dresses to head to the venue for the 5pm ceremony. Upon getting zipped into my dress, the zipper split open and we were unable to get it back down without force, because I was essentially trapped in the dress and then I had to be SEWN in so I didn't miss the entire wedding! This was extremely stressful and almost derailed the whole day. Today I tried to return this dress. The manager at this location, upon returning from the bank, must've asked her sales associate about why I was there and in speaking with me would barely let me get through my explanation of what happened before telling me that I had altered the dress and it could not be taken back and that I was approaching her with hostility. Then after she finally let me speak and tell her the story, she changed her tune. However, upon talking with the seamstress, she now claims that I altered the dress on the inside! When we inspected it, I could see machine stitching in an entirely wrong color of thread on the inside. I never altered this dress. How could I have? I am not a seamstress and don't own a sewing machine and certainly wouldn't have been able to have it altered by a professional in one day on a Saturday! They continued to insist that the seamstress there looked at it when she fixed the clasp and it did not have that stitching. I admitted to having to be sewn into it, with a needle and thread, thread that I then carefully removed and left no trace of. Why would I lie about having it altered? It didn't even need alterations, it fit me perfectly. This store took this dress as a return after it had been altered, or it was damaged on the floor and they fixed it to continue to be able to use it and it never should've been sold to me. You can even tell that the repairs done to it by the store are poor quality! Buttons being sewn on in the wrong place, weird color thread being used, etc. The manager there should be embarrassed about the state of that store, and I just cannot fathom why I would take hours out of my day to come and wait to speak to her just to try to lie about fixing a dress I only tried on one time before I put it on for the wedding. She was committed to finding a reason not to refund me the $200. She even claims my girlfriend signed a form taking the dress as is, but could not produce that form upon request. Just do yourself a favor and go to any lovely small business wedding shop in the area. They care about what they do, they take pride in their work and their jobs. This place has always been in a sad state and you're making a deal with the devil if you shop here.

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

The dress my daughter got for her wedding was beautiful and affordable. But I would take it…read moreelsewhere for any alterations we wasted a lot of time and gas coming in for fittings with no progress done to the dress. 3 days before the wedding and still no alterations to the dress she said she could have it done by the next day but we used better judgment and found another place to do the alteration. It definitely caused a lot of unnecessary stress. Your wedding day is a day you will cherish for the rest of your life so I definitely recommend doing alterations elsewhere.

By far the best alteration business in the area. I've been to other places and no one else has…read moretaken the time to put as much care in their service than Denise. My wedding dress is perfect thanks to her and my fiancé was able to get his suit ready in a timely manner. Will not go anywhere else when it comes to alterations or rentals!! Thank you Denise! We will be back for any future needs!

Denise did a wonderful job altering my mother of the bride dress. Pricing and workmanship was…read moreexcellent. I love her matter of fact knowledge of making the garments ( and the person wearing the garment) look their best! She has helped our daughters with prom and homecoming dresses for several years!