I used Boerman recently for a local move and they were terrific. Everyone I dealt with was…read moreprofessional, friendly and helpful. Trevor and Melina worked together to finalize the quote, move date and specifics. My moving team (driver Nate and movers Jonathan, Daniel, Ray, Edgar and Conner) were so careful with my things. They went to great lengths to protect my former house as well as the one I was moving into - especially the newly refinished floors! Juan and his partner did the packing and unpacking. This was particularly helpful because they knew just where my things went. If you're planning a move, I highly recommend the Boerman team!

On time, quote fair and accurate. Crew was professional,…read moreRyan,Danny and Ricardo. They set up my bed and made suggestions.

Buyer beware! This place is a dump. There is no security. One camer for whole lot. Gate stays open…read moreall day so anyone can come in. After hours there is a pedestrian side gate that is chained open 24/7. I wouldn't trust my belongings here so I moved out. The manager Jim is a creep. Gives off a bad vibe. He likes to walk around and look in your unit. Also, you will have your neighbors looking in there too because of the crowd that rents there. Save your money. You will be disappointed. Hidden fees...especially when you go to vacate.

After a long day of moving, it was such a pleasure to deal with the staff of Simply Storage…read more Blanca, one of the most professional individuals that our company has ever run across, greeted us with a warm smile and had our unit prepared for a quick and easy unload. The facility was clean and Blanca proclaimed to love to keep everything tidy. She gave us the feeling like we made a safe decision with our valuable storage. I can't say enough about our positive experience. Jim ( the site manager) and Blanca ran the operation like a smoothly oiled machine and gave my partners and I the confidence that Simply Storage was right for us.

I am new to renting a storage space. Went to Hobson and Ricki was amazing. She is very…read moreknowledgeable and answered all my questions. Made renting a storage space a breeze. She's the best. Thx Ricki

I was really excited to use this place, Rikki was amazing and answered all of my questions. When I…read morearrived however, it was a nightmare. They are so unorganized, the employee took 20 mins to enter my info and then had to call his manager 6 times to ask how to do things on the computer. It is very dingy and everything is made of wood. Also the lift for the uper units was broken when I arrived with no estimated repair time. They told me I could use it indefinitely on the phone. Great prices but you get what you pay for.

Eric did a great job!!j He's the best! I've been there for over 10 years. I'll keep my items there…read morebe of him.

I dealt with Deb at your location and she was very helpful, patient and knowledgeable. She was a…read morepleasure to work with. This is the kind of customer service that all companies should strive for in their employees.

Best staffing and owner business. Quick response and extremely helpful in setting up a storage…read morelocker for out-of-town customer. Great communication.

Picked this location and business based on all the positive reviews. After going in vetting to…read moredifferent places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150.

From the beginning, Cynara at Safeguard was friendly, informative, and patient while I asked…read morequestions about renting a storage unit here. I didn't visit other facilities, I only did research online, but from the exterior Safeguard looks a lot more clean and safe. On the inside, Safeguard is spotless and secure. The access hours are flexible enough, as I don't need access after 10:00 p.m. anyway, and I like the security features. You get one key fob to access the elevators (or building after hours), and then your key is separate to your storage unit. I wish the unit had been less expensive ($198/month for a 10x15), but the unit we rented had a promotion which included the first three months for half off. We expected to rent for approximately six months, so it really made the price comparable to $150/month. I was able to reserve the unit 7 days ahead of time. Cyanara worked with me to make sure I didn't miss the promotion and followed up with e-mails and phone calls - but she didn't overdo it. She was also very helpful when I arrived to rent the unit. I would strongly recommend this facility.

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

I reserved a unit at another location online. I went into this location to get boxes. As I walked…read morein I was greeted by Suzy. She was very friendly and interactive. I happen to ask about the truck andb policy and mentioned I reserved a unit at the other location because they didn't have the size I needed outside. She asked me what I was moving. I told her and she asked if I had seen the unit. I said no. She took me to see what unit I reserved and I was very surprised. It was definitely too small. She took me to see the unit i I really needed and it was perfect. Because Suzy interacted with me and asked probing questions, she saved me a lot of frustration on moving day. On move in day, the process was quick and painless. Tony and the manager Michael greeted me with high energy and great customer service. The process was seamless. I especially liked the jokes and laughter. Sometimes that's things can be boring and you just want it to end. Lol but they made it cool. Even when I was returning the truck. As I parked, Michael was coming out. I didn't have to wait. Finally paperwork was a breeze and cool even with me being super tired. Lol Thanks you guys. I recommend this location.

Please note that employees here pressure you to write a review upon your first visit or the day you…read moresign up. Therefore the many positive reviews are likely before the client experienced full service. Unfortunately, my experience was not a positive one. From April to May, the main security gate remained open and broken. Repeatedly driving by and seeing the gate open for anyone to access became increasingly frustrating. I understand we're paying for storage but the purpose of a secured facility is completely undermined if the gate is not maintained or repaired in a timely manner. What finalized my decision to move out of my unit was the extreme disappointment I felt from the lack of urgency in addressing the issue. After doing a bit of research, I can assume why there was no rush. Based on the company policies/terms it seems the condition of the gate does not create a significant liability for CubeSmart. Therefore, if an event does occur, the customers lose, not the company. From this experience, I discovered this company does not prioritize customer concerns when serious issues arise. After moving out due to the circumstances mentioned, I overpaid for three weeks and requested a $75 refund. They denied without hesitation. The only compensation offered during this whole month-long debacle was a $10 credit that could not be applied to my final payment. I called to discuss this and never received a return call. I lost even more money moving units to StorageMart, but I would do it again to avoid this Cubesmart and all others. They clearly do not believe in making an unfortunate situation better for their customers. Fun fact: According to public figures, Cubesmart made $333.8 million dollars in profit last year. They can surely afford to refund their customers when wrongdoing has occured.

Jim always helps a lot. place is clean and gated .////--///////////////////-///////////..read more

Bad business tactics, do not use their services. They charge for insurance whether you want it or…read morenot. I have tried to cancel it many times, but the on-site person is incompetent and the web help is equally atrocious. After several tries they finally canceled it, but the very next month they raised their base monthly rate to the same amount as it was before with the insurance. On the second month with the new base rate (without insurance) these snakes re-added the insurance premium to my account without authorization. Do not use them, they are not to be trusted, the only hire idiots.

Great place to store our very old and fragile travel trailer. We've been storing our camper at East…read moreGate every winter for the past 6 years and have never had a problem. We always worry about mice getting in and chewing stuff up but it's never happened. Scott has been great about arranging drop off and pick up dates each year and it's been so convenient for us. It's so nice to have a place we can count on year after year. We highly recommend East Gate Storage.

We were referred to East Gate last year by a friend of ours when we were looking for a place to…read morestore our show car for the winter. Not only was it affordable but the staff was friendly and very helpful. Our car was safe all winter long and we had access to it anytime we wanted to. We were so impressed we are using them again this year. I highly recommend them.

Alan and his crew provided a great moving experience. They packed everything safely and loaded and…read moreunloaded the truck promptly.

Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!