This was a great experience from the start. Jim Mazzuca gave us a quote which was in the ballpark of other quotes we had received. We went with Boyer-Rosene because they offered a storage option (which turns out we didn't need anyway). Anna took over, coordinating everything for us, keeping us updated as to dates and times. The movers showed up on time, and did a fantastic job considering that we were still packing (26 years since our last move). Our stuff was delivered to our new home in Las Vegas earlier than we had guessed it would be, which was great. Again, the movers on this end were professional and got the job done. I would recommend them to anyone doing a cross country move. read more

They were efficient and courteous. My intrastate move was on time and arrived with minor damages.

We selected this mover to move furniture for us because they were they quoted us what we thought was a fair price . They explained the process to us which sounded like every other mover we have used . But after they completed the move they hit us with a 30% mark up . Yes, you read it correctly . 30% mark up. Also, an item was damaged during the move . I do not recommend this mover because they will make a bunch of excuses why they can't get the job done for nearly at all what they said it would be. They also damaged an item. read more

We hired them to move us from Downers Grove , Il to Florida. Our whole house was put into their storage for 2.5 months before arriving in Fl. When the truck came, the side door was opened and boxes fell out and the contents were destroyed. Other items we paid them to pack were broken and we found out the truck "had a leak and developed mold" (according to the driver}. Outcome was totally damaged items and the full coverage we bought suddenly, according to them, had a $250 deductible. I never got a final itemized bill until I disputed this and had to fight for a less than deserved payout. $14,000 to move and we expected better. read more

These guys did a great job!! Made me feel comfortable about the whole thing! They packed everything very well. Great experience all the way around I will use them again for sure! Join me in using them :) read more

Fast and easy move! They did a whole house pack and move. We used the Bolingbrook facility and they arrived on time! No complications, highly recommend them! read more

Rude and unprofessional administrative staff. Unable to keep scheduled appointments. Do not recommend.

SERIOUSLY NEGLIGENT MOVER!! STAY AWAY!! Jim Mazzuka will say anything to get your business. Don't believe a word he says! I contracted him to move my 1400 sq ft Naperville home to a 2500 sq ft home. The 3K quote was clearly excessive, but I thought I was paying for a national brand, with legitimate integrity. I paid up front for 6 men @8h. What happened that day is beyond belief. I spent days thoughtfully packing and preparing for an organized worry free move. Those 6 men negligently destroyed a lifetime of belongings with zero accountability, zero respect for the heartache they caused. 6m later I am STILL finding crushed keepsakes and furniture damage. Empty apologies from their office staff mean nothing in exchange for a pathetic monetary offer. SHAMEFUL. read more

Hands free pack and unpacking expensive concierge service was anything but that. No unpacker showed up.

Horrible customer service. Called to schedule a move and they cannot provide delivery or even pickup times until the day of. Called the following day and cancelled. Completely unreliable. Look elsewhere! read more

Innacurate estimate by sales person Jim. Final pricing was much higher than quoted specifically for the walk though. Was told that they bring the storage containers to the site and load there vs. packing into a truck and unloading into storage, reload for transport, etc. Day of move and only the truck arrived. Called the service coordinator (different person) and very friendly, who said they rarely do that. Driver and mover crews were very professional for both pick and delivery day. Would not recommend this location in particular. Coordinator who handled the delivery (a third person) was going through the motions and not helpful. When I called to get status of delivery, Ana said "there is no status". Of course there's a status, it could be still in storage, loaded and waiting departure, en route, at destination storage, awaiting delivery schedule...way to call it in Ana. The driver and moving crew at pick and delivery were very professional and friendly. No issues with them at all but sadly would not recommend this Company. read more

We are moving from IL to FL. We notified B-R four weeks before our closing date that we would be need our things as soon after June 24,2002 as possible. On June 13 we were given an arrival time frame of June 25-July 13. Not only have we not received our shipment (today is July 13), we can't get any estimate of delivery date. They keep telling us that operations has informed them that it hasn't left the warehouse. I feel like we are being held hostage. Yesterday we were told that they were waiting for a crew to do the move. Obviously they knew on June 13 that they would need a crew to go to Florida between June 25-July 13. What kind of moving business can't find someone to do the work given a full month to get it scheduled? We need to return to IL because my husband has a doctor's appointment regarding a surgery. I don't know what we are supposed to do. We were told that we would get a call back yesterday. They still haven't called. I would never use this company if you have a long distance move. read more

I LOVE these guys! I've been a loyal Bekins/Boyer-Rosene customer for over 25 years and have always had a stellar experience with them. I've moved both locally and inter-state, and they've given me the same excellent customer service and fair pricing each time. Jim Mazuka, Ana Ganas, Lori Dumyze... all terrific! I highly recommend you call them first. read more

Boyer Rosene Moving & Storage are incredible company. Customer service was very nice and timely in settling the logistics of the move, which was not easy. They had to go to Art Van Furniture and pick up a ton of furniture and then come to my home to pick up the rest of the stuff and then off to a difficult place in the country 2 hours away with a very challenging drive way and had no issues what so ever. They were early on all occasions and completed the move timely and with no damage. The big strong movers were great and so warm to my family. I willl only use Boyer Rosene Moving & Storage!! read more

We had an overall good experience with Boyer- Rosene moving company. Brian Lewinsky provided prompt, professional and courtesy service from beginning all the way until the end. I recommend this company. read more

From the time Dean Quarino came to do our quote and back a few times for revisions as things changed we knew we selected a good company. This is our 1st interstate move, and first where we didn't do it with family. Excellent service from Dean, Kathy and the moving team of Matt, Joe, John, and Ricky; they were very courteous and were great to work with. We would recommend them to others and would use them again. The whole team - sales agent, scheduler, packers and the moving team could not have made us feel more comfortable in a very stressful situation. We would absolutely recommend. read more

HONEST! From our initial contact to the completion of the move, everything went exactly as sold. The estimate was accurate, the crew was on time, respectful and very careful with all our items. Great job and would use them again and recommend them to our friends and family read more

Of all the stresses associated with moving to a new location, selecting and scheduling a quality moving company is one of the many experience defining decisions to be made. I selected Boyer-Rosene based on reviews and their responsiveness to the initial inquiry. They were upfront about the costs and their availability. I have some last minute changes due to the closing time on the property and Kathy at dispatch went to bat for me and delivered on my request to move the start time. The crew was well a motivated and talented team that was courteous and took extra care to ensure the move was done quickly and carefully. They asked a lot of questions regarding placement and took special care of valuables. They completed all of the work expeditiously and with professional creative problem solving for more difficult to move pieces. They placed the furniture and reassembled some items that needed to be dissemble in order to move. They even called me after the job was complete to let me know that they had an extra set of keys that I lent them and gave me instructions on how to quickly retrieve them. All parties involved went above and beyond and I would recommend these folks for anyone looking to contract with a moving company. TL;DR: This has been the best mover experience I have ever had and Kathy at dispatch and Joe and his team of movers where excellent to work with. I highly recommend their services. read more

I was amazed at the speed and efficiency with which the movers worked. I had never used their service before but it was recommended to me by a close friend. We were given a two hour window of time that the movers would arrive. They came to our house ten minutes early. That was a welcomed surprise. The movers were professional and courteous. They worked with an amazing amount of efficiency moving our belongings very quickly. They had no trouble moving several our our very large pieces of furniture through tight openings. There was no damage to our belongings as the movers took great care not to dent or ding anything. We would recommend their service to our friends and family. read more