We have been seeing Dr. Sheila Boyle for well over five years and have never had any complaints about her diagnosis or her manner. We previously saw another dermatologist who is now located in Cherry Creek and was not nearly as attentive or thorough as Dr. Boyle! Dr. Boyle was a Navy doctor and as such she probably comes across as brusque to some people. We see her for cancer screenings and routine skin exams. She is very thorough and we love her sense of humor. And although we like Dr. Boyle a lot, her front desk staff unfortunately, is not quite as efficient or friendly. Also, Dr. Monica Boyle, her cousin, is no longer a part of the Boyle Dermatology practice, as far as I know. read more

Even though I paid my bill their incompetence billing department still sent my information to collections I'd recommend be careful with any billing issues with this office I'll be going elsewhere read more

If you're searching for a dermatologist keep this in mind, the majority of people who are compelled to write reviews do so because they're upset about a poor product or inadequate service quality. What you're seeing here is most likely not an accurate representation of the Boyle Family Dermatology clientele otherwise they'd be out of business. I've seen Sheila 10 times over the last fifteen years. Just standard skin cancer monitoring. My experiences haven't been anything like what's described here. She's been on time for my appointments and courteous. She does move quickly and I can see how some people might be put off by that. I've used they're newly implemented scheduling system through ZocDoc and that's worked seamlessly. I'm pleased with her level of communication with me and her efficiency when it comes to having to remove items from my skin for biopsy. Her referral network is strong. I've been sent out of her clinic to other individuals for procedures that they can't do in the office and I've had great results from that. I recommend her for sure. read more

Unfortunately, I agree with all the 1-star reviews. Dr. Sheila Boyle was extremely rushed to the point of seeming manic, condescending, and totally unhelpful with basic questions. She pushed her cosmetic options and avoided questions about simple medical alternatives that would have been covered by insurance. I felt like I was inconveniencing her by just showing up for my appointments. On top of that, she was just plain incorrect on her assessment of a common skin condition. I do agree with the previous review that stated many times, Yelp reviews are negatively skewed. I think unhappiness is often a bigger motivator to leave a review - whether it is to vent frustration or to help others avoid incompetent and/or rude service. My motivation for this review is the latter. However, I really make a point to leave stellar reviews, when warranted, to help balance out that negative-rating skew that can happen in the digital universe. Hopefully my review history reflects that. And if I'm just feeling so-so or slightly annoyed, I don't leave a rating at all. I hate leaving negative reviews! I personally feel that Dr. Sheila Boyle's negative reviews are deserved and that her low rating here was earned by the personal experiences of patients who each have valid reasons for sharing them. I was also treated inappropriately, both professionally and medically, and I'm sorry others had similar experiences. read more

Dr. Boyle is amazing and has been my Dermatologist for 20 years. I couldn't ask for more. I have gone for multiple skin checks plus Botox and Juviderm. I had DOT laser therapy from another clinic and it did not go well and Dr Boyle helped me by giving me the appropriate referral to fix the situation. Ever since I have been well taken care of. read more

"There has to be 0 star option" another review actually several. "it should exist for places like Boyle Family Dermatology." Dr. Monica Boyle was rude, short and seemed too busy for my appointment. And even trying to get appointment it seems that she's on vacation or leave at least three weeks out of the month. Completely seemed she was quoting things from the Internet about my condition that I had already read about and knew. She offered no help, but she sure did get her pay, since I was self pay! After the appointment. I did research and didn't even find her to be licensed in the State of Colorado, seems to be practicing under her cousins license? Is that legal? "but if you're reading this, do not subject yourself to the horribleness that is Boyle Dermatology!" Just took this from another unhappy patient. read more

I'm really disappointed in Boyle Family Dermatology. I went in for an appointment on Sept 20th for a longitudinal red band on my thumb. It's been there for 10+ months and after seeing some reports on TV about these lines being lined to cancer, I wanted to get this checked out. Dr. Sheila spend all of 45 seconds with me in the examination area, talking more about not missing the humidity of the east coast more than my nail! Her diagnosis, "it could be melanoma or a splinter. Let's wait 2 months and come back for a full body exam, I'm sure there are things I can remove for you in the office. Plus, why biopsy this a risk ruining your beautiful nails!" I was gobsmacked by her lackluster approach. I'd like my life not my nails, Dr.! I've since gone for a second opinion and was told this is in fact a rare and serious condition that is linked to several potential auto-immune diseases and cancer. My new doctor took several images and sent the pictures off to another specialist in CA. I was treated much better, and actually feel educated about my own body after meeting with this other doctor. What Dr. Shelia laughed off (quite literally) in her office is something I now know is serious and will be biopsied and treated correctly for. The front desk staff was rude, tried telling me I needed a referral (after telling me on the phone I did not), and I was over changed for my co-pay (refund still pending). Do not use this doctor. She doesn't spend time with her patients, comes across extremely flaky and rushed, and she fails to treat patient's concerns. read more

We had a good experience with Dr Boyle and her office staff,. We had started my daughter oh accurate with a Louisville dermatologist and it was the most confusing thing ever. I spent hours on the phone trying to figure out what we needed to do and how to get a reasonably priced prescription. It was a mess. After a month of that nonsense we switched to Dr Boyle's office and suddenly it was so much easier to understand the process. I really liked Jeff office staff. They're very professional--and actually with this prescription the office staff is key. Dr Boyle was always friendly and we really had no issues. I went in myself for a skin check and she also prescribed medicine for my nail fungus which is great--I think it's a new type that has more chance of working than other medicines. So we are happy with this practice and the care we received. read more

Shelia is warm and friendly with a great sense of humor. She is almost always on time and I have hardly ever had to wait at an appointment. She is very knowledgeable and takes great care with my needs. This office is clean and friendly staff. read more

Please read this review before you go to Boyle Family Dermatology because I wish I had. I made an early appointment at Boyle Dermatology, so I could get to work on time and arrived 10 minutes early to fill out paperwork and was checked in. I was the only person in the waiting room. While I waited, I watched a man with two trays of Starbucks go in to the back office. 20 minutes later I am still waiting while the staff, including the PA, enjoy their coffee. They made fun of the nice guy when he left and I felt sorry for him having wasted his time on these unappreciative women. When the front desk person finally and briefly re-emerged, I asked her if, in fact, my appointment was at 8:30 since it was now almost 9am. Of course, then they took me back. I was checked in again, but no one really ever looked at the paperwork I filled out and then I had the displeasure of meeting Dr. Boyle's PA. I can't remember her name since I was only in there for 1 minute. She breezed in, obviously in a hurry and showed me some pictures on the wall of what I possibly have going on with a strange spot on my face. She proceeded to freeze off the spot and left to get back to her coffee. She is incredibly patronizing. Check out was slow, but the girl checking me out was the only genuine person in the place. I found Boyle Family Dermatology online and unfortunately, didn't read the reviews first. I sent my husband and daughter before me and they mentioned the wait and then the hurry in the office, but not having been myself, I didn't realize the level of rudeness. I deeply regret not doing more research. My daughter who has very fair skin now has terrible scars where Dr. Boyle froze her skin. Dr. Boyle and her PA treated our whole family for 3 very different skin concerns with the same treatment, freezing. This may very well be the best course of action, but none of us would know why since spending any time soothing concerns is not going to happen at Boyle Family Dermatology. If you want to feel like your doctor cares, do not go here. One more comment. The paper work includes a contract that patients are required to sign that says that a $50 payment will be charged for late and or missed appointments. That would be fine, if the office held itself up to these same standards. They were patronizing, unprofessional and rude.. do not waste your precious time and money. read more

I was supposed to have a procedure by Dr. Sheila Boyle in a few days and I have called Dr. Sheila Boyle's office three times and still have not gotten a call back in over a week. I needed to have a five minute conversation asking questions about something that needs to be removed that requires local anesthics, especially since terms of biopsy and might need a plastic surgeon were thrown aroung by her during the original appointment which is obvioulsy concerning. I have assumed she either has an incompetent receptionist or Dr. Boyle doesn't care about her patients. Regardless, there are a lot of health care options out there and I won't be going back. read more

I am a long time patient, over 5 years. I made an appointment a few weeks in advance for restylane and another derm procedure. I take half a day off, get to the office, pay for my procedure and get my lips numbed for injections...just to have the medical assistant come in and say "sorry we are all out of our half syringes, you have do a full one or you have to come back" Well i can't afford a $600 syringe! The lack of customer service to a patient that has been loyal for years was very sad. The younger Boyle didn't even want to do my other insurance covered procedure! NO apologies, they didn't try to fix the situation or offer any solution. When i left the entire staff stared at me, very unprofessional. If you need a cosmetic procedure done, go to someone who cares about you! I will NEVER be giving them any money again. They lost a very loyal patient today! read more

MY MAIN YELP! 2ND POST. I usually check Yelp and Google for reviews before going to new places, but I actually forgot to this time around. Which I'm glad because these reviews are not only APPALLING but from what I've experienced, highly inaccurate. I would like to start by saying, I have never felt rushed, disrespected or really anything to leave a bad taste in my mouth. In fact complete opposite. I had a toe nail biopsy. It's as awful as it sounds. There were 5 ladies in the room with me. Dr. Moennich was the surgeon. She was patient (I was wailing), kind and even gave me a break between numbing shots due to my wailing. Kelly Pavelich, Panhia Lee, and Megan Cleck were all in the room helping keep me calm by conversing, holding my hands and trying to lighten the overall atmosphere. Everytime I'm in, these ladies are friendly, patient, personable and make me feel like family. Also Suezanna Thompson and Arely Villalobos (spell check) the lovely checkout and appointment setting ladies have been super helpful during my visits and in outside info as well. I was super impressed and came here to leave a great review and was flabbergasted by the negative ones. So if you read reviews, give them a chance so you can see the negative ones are inaccurate. read more

I went to 2 appts with Dr. Monica Boyle. I did not see results so I called to leave a message for her asking if I should continue taking the meds or come in and see her for next steps. The receptionist told me that Monica will not return calls as I have to make an appt. I explained that I would like to just leave her this message ... 1 week later and I have not heard back from them. Not even to make a new appt!! A few other events happened during my visits that shocked me greatly! I don't understand how a practice can be run in this manner!! read more

Apsolutly a waste of money, the doctor will literally only see you for like 60 seconds, she rushes you and is in an extremely bad mood. For someone who does not make a lot of money but has a lot of skin issues I really saved up to go see her hoping she could help. She was a thief, prescribed me some $300 cream that I would never buy because I don't have that kind of money. She doesn't care about her guests, just getting everyone in and out as quick as possible so she can make more money, despicable read more

I can't agree with all the 1 star reviews.... I've been seeing Dr. Sheila almost 9 years now.... never had anything like other people are saying. I go in for a yearly body scan... and move on. She's always very friendly. read more

I have to select at least 1 star so I did. I noticed a spot under my eye that I initially thought was a broken blood vessel, but realized it was a mole forming. My insurance was changing, so I tried to squeeze myself into a dermatologist office quickly so that if there were any procedures, I would be covered between September and the end of the year. My doctor's office sent me to Boyle Family Dermatology and I never read a review or questioned it. I wish I had. The spot under my eye was diagnosed as nothing. I was diagnosed with a fair amount of actinic keratosis (precancerous cells that look like dry spots). Treatment plan was two back to back blue light treatments within a couple of weeks of each other. I was given a pamphlet and before I left they scheduled my appointment far enough out that they would have time to ensure that my treatments were covered by my insurance. I went home, I read the pamphlet. To summarize, it said: a medicine would be applied to my skin for up to 60 min after my face was thoroughly cleaned. Then I would be placed under the blue light for no longer than 16 min 40 seconds. Then no sunlight for up to 48 hours and there will be significant peeling in most cases that could last up to 5 days depending on the patient. The pamphlet was very clear about 16 min 40 seconds under the blue light with no interruptions and no additional exposure, leaving the medicine on the skin for at least 60 min, and staying out of the sun. What this office did: Clean my face with an alcohol wipe. Apply the medicine. (absolutely no wait time) Immediately put me under the blue light for 16 min 40 seconds. Then came back in and started the light over again for another 16 min and 40 seconds. (a no no according to the pamphlet) Collect insurance money on the first of the 2 treatments. (Since nothing happened, I did not go back the second time.) I waited until after the first of the year, scheduled an appointment with a dermatology office that has great reviews, received the same diagnosis and of the multiple options for treatment. We agreed to utilize the blue light treatment again. They were very stunned by my experience with Boyle Family Dermatology and said that the treatment likely didn't do anything. This office also performs a full body exam of new patients unlike Boyle Family Dermatology. They identified other concerning moles which they froze on the spot. As stated by other reviewers, Boyle Family Dermatology didn't express an interest in spending that kind of time on me since I only mentioned 1 concern. It's your health. Do what makes sense for you, but this whole experience made me feel like such an idiot who fell victim to an incompetent practice that I felt I needed to share my experience for others to make decisions. read more

This place is an absolute joke. Believe the yelp reviews in this case, I wish I would have. Too man one stars, I should have known better. With reviews that low this place should be focusing on turning the place around not burning their bridge any more. First time I went in, they charged me for every little thing and they charge way more than other places, I'm taking about cash too. It was hundreds of dollars for a MINOR 30 second "treatment." Then they tried to make a " follow up " with me. I go in for the follow up in the middle of a Monday when I'm busy working and they try charging me another 100$ just for the appointment. They never mentioned this 100$ just to go in for the follow up and then it would have been another 100 ( total of 200) if I wanted the mole totally removed. So it would have ended up being over 400$ to have a mole removed. Poor communication, poor customer service and an absolute rip off. Go somewhere else read more

Really disappointed in my experience here today. Maybe if I had been able to actually see Dr. Boyle herself, it would have been a better experience, but I had to see her PA. I went in for mild acne and some white patches on my skin. The PA said I had dermatitis on my face and vitiligo on my arms. After coming home and reviewing these conditions, they do not seem at all like what I am dealing with. I basically paid $70+ for her to tell me the only way to get rid of the pimples on my face is to get a facial. The staff was all very friendly, at least, but I just do not feel like I got my money's worth. I would have rather taken the money spent on this worthless appointment and had that facial. read more

I just want to say that have been to see Dr. Sheila Boyle several times and she was quick but good. I went to see her cousin for a body check. She looked me over and lifted my boobs to check underneath. I felt very uncomfortable since there was an asistant in the room. She could have asked me to do it. Then she took the nitrogen to freeze some things off my skin and sprayed too much of it. It has taken 2 weeks and the sores haven't healed. I will be looking for a new dermatologist. SS In Boulder read more

Dr. Boyle is the best Dermatologist. I have seen her for 10 + years. I have trusted her that I drive from Parker to Westminster to see her. I have had her do IPL on me for over 5 years and just love my skin. I made a mistake a few weeks ago and had a photo facial done by a laser place and my skin got burned. I drove up to Dr. Boyle to be treated for this and again, she is A+ all the way. She spent about 45 minutes with me to really look at my skin and then let me know what I needed to do for now to hopefully prevent it from scaring. I learned from this that only a great Dr. -Derm should really do laser on your skin. If you need or want that done, she is the best person to do the job!! I have had her remove possible skin cancers as well and she does a wonderful job with everything. Thank you. read more

My daughter was misdiagnosed with ringworm. I spent weeks treating her with medicine, when it was a viral rash. They should have done a skin scraping to give an official diagnosis. This was extremely irresponsible of a doctor. She was petrified to touch anything or anyone because we believed she was contagious. Epic fail! This was Monica Boyle. Sheila Boyle correctly identified it when we went back weeks later. read more

I went to see Dr. Susan Boyle of Boyle Family Dermatology early February of 2015. She took about 10 seconds, maybe less, to improperly diagnose my red, itchy lumps as bug bites. I won't go into details about why I KNOW that was the wrong diagnosis, I'll just say I live in an apartment on the 2nd floor where bugs are rarely seen. I noticed another red, itchy lump a couple days later and discovered it was actually hives. The cause of hives can rarely be determined. I called the office to talk to her and instead of receiving a call back from the doctor, the receptionist called me back to say that the doctor wanted to re-evaluate me for another co-pay, time away from work, and gas money to get there. I'd rather cut my losses and go to someone who actually cares about her patients and takes the time to properly diagnose the problem at hand. read more

I don't LIKE the Boyle doctors. I feel as if I was at a stop and go dermatologist. I was in and out in about 3 minutes and I paid 35 dollars just for that?! I would have loved for more advice about how to handle my skin and about skin care. But I sat there and only got my face felt up and then was told to use some type of ointment, which my insurance didn't even cover. It was a waste of time and money going to their office. So everyone out there, DON'T WASTE YOUR MONEY HERE. read more

I have seen Dr. Boyle for routine skin checks and that was fine. This year she found something that needed a biopsy and she asked me to schedule another appointment. I did and she did the biopsy on the second visit and it only took 5 minutes. This could have been done on the first visit instead of having me come back a second time and having to pay for another visit. Now they want me to schedule an appointment to talk about the results. This means another charge for the visit to have a conversation that could be done on the phone. I can understand them wanting me to come in if there was a problem but that is not seem to be the case. It seems unethical to have patients come back for multiple visits that could be done in one visit just so the good Dr. can collect more fees for office visits. read more

I've seen Dr Sheila Boyle for years - she caught a malignant melanoma that my previous doc missed so as far as I'm concerned, she saved my life. I will agree that I often feel rushed when I'm there but that seems to be the way the medical profession runs these days. And 100% agreement that the person who makes appointments might be the rudest person in customer service that I've ever encountered. What a bitch! read more

I was trying to get an apt for my husband who is elderly, and I can only say that if you are an elderly person, Dr. Boyle's practice is not the place to go. The office personnel started giving a confusing description of what insurance they accept and when I asked if they accept Medicare she said they did then went into some description about our secondary insurance (Blue Cross) that was so confusing until I said I guess I needed to find another dermatologist and she said "yes, I should". I had been in there one time a few months ago for myself, and didn't have any problem but was told "things change in a few months." Very confusing and , I think, a way to get around accepting Medicare as primary. read more

I would never go back to Boyle Family Dermatology. First, the receptionist I spoke to on the phone was very rude and short both times calling. My appointment was a few brief minutes. I felt like Dr. Monica didn't listen to my concerns or discuss anything about my skin. She quickly prescribed a medication, which was way too harsh on my skin. The medication actually made my skin look worse. I would not dump any more time and $ into Boyle Dermatology. read more

My son saw Dr Monica Boyle for a skin problem. We were not impressed at all. The young woman at the fron desk chewed gum loadly and blew bubbles. She seemed disinterested in the customers. The Dr. spent about 4 minutes examining him, and said only a few words. She came back with a sample med and prescription, and said I need to see you in 5 weeks. The sample med was very expensive to fill, and affer 3 weeks we noted minimal improvement. I called to report and update, and was told by a assistant. he needs to take the med for a full 5 weeks. no indication was made that she would communicate with the doctor. my son has since seen an esthethician, and we will plan to see another dermatologist, but only after more info and a meet and greet before an appointment.. Oh yeah, our bill was close to $100 for this! read more

I went to Dr. Boyle for a small rash on my chin, which is now a bigger red scar on my chin. They did not include my referral when they sent the bill to my insurance company so the claim was denied. Lastly, they sent me to collections the week between Christmas and New Year's when a large percentage of the population is on vacation. I should of listened to my sister when she warned me about her bad experience at Dr. Boyle's office. Maybe I can help someone else. read more

Great Doctors, but the individual scheduling appointments and answering the phone is completely rude. Zero customer service. Actually gives you an attitude and then hangs up on you. Not worth it read more

I have seen Doc. Sheila Boyle, at first I thought it was just me, she was so busy writing in a chart that she really didn't have time to listen to me, just that the spots on my skin were due to old age, then I took my Mom, she must have spent a whole 5 min. tops, then on to the Liposonix , that was the worst thing, which didn't ever work, $2000.00 for an hour and to see no results,and she didn't even bother to follow up, non careing only ion it for the money. read more

I went in for an appointment on 8/22/16 and the whole thing has been just a nightmare. First, I was very disappointed in the ~60-90 seconds that Dr Boyle spent in the treatment room with me, while mostly talking to the new Dr in training? I would have just shrugged it off (after all, it isn't horrible that the time from getting out of my car and then back in was less than 15 minutes, including a bathroom break), while having a minor medical procedure done. BUT, I am having an impossible time getting the Dr's office to bill me correctly. My insurance company received 2 bills from the Dr for my visit that day. (It looks like they tried to bill me as a 'returning' patient and saw that they would get a couple of bucks more if i was a 'new' patient, so they rebilled me as a 'new patient', even though I had seen her before in 2013.) Because of what they did, insurance shows that I owe $87.78 for 1 'visit' and $219.23 for my 2nd 'visit'... and I received a bill from the Dr's office for $221.75. The insurance company (United Healthcare) has been great - how often do you hear that? - and they have reached out to the Dr's office multiple times to try to work with them to get the discrepancy cleared up. I am happy to pay what I owe, but I need to know what i actually owe. I did received a voicemail from the Dr's office that I really owe $219.23, but that they are NOT going to do anything to clear up the error entered into the insurance company system. This will impact my deductible, so I can't really ignore the issue. Also, I am not comfortable paying a bill based on a voicemail. It is difficult to understand how a business can mess up something that seems like it would be a core of staying in business... just billing customers correctly. read more

I had to write a review because I do not recommend anyone seeing Dr. Sheila Boyle. I had been going to her for a few years for just a regular skin care exam. When I first started seeing her, I felt she spent more time with me, at least 10 minutes. I went there a few days ago for my yearly skin check and waited one hour before seeing her for all of 3 minutes to do the exam. Because I know from previous visits with her or other dermatologists, I know it typically takes longer to do a thorough exam. I have a history of skin cancer and I feel that I need to see another dermatologist to do the same exam because hers was not thorough. I feel that she doesn't take the time to see patients and only cares about the quantity of patients and not the quality of her work. She was not personable and didn't even apologize for her delay. It was a terrible experience and I definitely will not go back. Please see another dermatologist! read more