PLEASE READ if considering the Swarthmore location: I brought my Prius to this shop less than a…read moreyear ago to replace a front headlight. Less than a year later, the same headlight failed, so I returned and also got an oil change. They replaced the light under warranty and changed the oil, but significant issues followed that I believe violate consumer-protection laws. In their written service report (picture attached), the shop stated that the 12-volt battery was "inaccessible" and that "no starting issues [were] present." However, when I picked up my vehicle, it would not start. My battery had never died before this visit. Their written statements therefore appear misleading and demonstrably inaccurate. When I immediately reported the issue, the shop tested the battery and told me it was in "poor health" (approximately 20%). This testing--performed only after I questioned their initial report--proves the battery was in fact accessible and capable of being evaluated. A basic battery-health check is a routine and industry-standard service, such as when an oil change is performed, and the shop proved it had the ability to conduct it before returning the vehicle to me. Instead, they documented that no starting issues were present and simultaneously claimed the battery was inaccessible. Their later explanations were defensive and inconsistent, including claims about battery accessibility that I believe are misleading, as I have statements from other mechanics confirming that removing and checking the 12-volt battery on a 2010 Prius is relatively simple and quick. Notably, during a phone call (which the shop records), Aiden--who to be fair was polite and professional--explicitly acknowledged the error by stating, "They shouldn't have wrote that." Despite this admission, the shop's service manager was unreasonable and failed to take responsibility for the inaccurate report. Just look at how they respond to this review and you'll see what I mean by them not taking responsibility for what appears to me as obvious indisputable wrongdoing. They did offer a $50 discount on a replacement battery, but later increased the quoted price by the same amount (after claiming to realize the battery they needed was $50 more than they expected) -- effectively nullifying the promised discount. Because this shop is regulated under the Pennsylvania Unfair Trade Practices and Consumer Protection Law, their issuance of a service report containing potentially inaccurate and misleading statements may implicate PA Code § 301.5, which prohibits deceptive or misleading representations. I will be filing a complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection so this matter can be properly investigated. This is not to mention all the minor hiccups along the way, such as after the battery was replaced when they gave me the keys to someone else's car. And when I got the right keys and turned my car on, it made a strange and concerningly loud rumbling sound I have never heard before. To be fair and honest, I acknowledge that Aiden and several staff members were polite, and the shop's courtesy ride service is convenient. However, these minor positives do not outweigh what I experienced as significant service errors and a lack of accountability.

I had a major service done here totaling nearly $3,500. While the mechanical work appears to be…read moresolid, the pricing was excessive and the customer service was disappointing. I was charged $132 for a cabin air filter, including $86 in labor -- for a job that takes 5 minutes. When I came back because the rotor was hitting the back plate, I politely asked if they could do something to make up for it -- even a small credit or partial oil change next time -- and got nothing but a vague "I'll take care of you." No accountability. No goodwill. Just inflated prices and indifference once they've got your money. I wanted to trust this shop, but I can't recommend a place that treats customers like this. If you're spending thousands, you deserve better communication, fairer pricing, and respect when issues come up.

I have been dealing with Qyst since the early 90's in Upper Darby. There is a Qyst in Glen Mills…read morethat I started using when I moved to Middletown in 2007. They have always done nice work and Tony has been a pleasure to deal with. I never feel like I have been ripped off or that I cant trust them which is what you want when dealing with a mechanic. Thanks from Jim Sandi and Nate.

I've been needing a new tire for a few weeks now. Drove up after Costco and my dealership were no…read morehelp. The guy at the desk got right up and came out across the parking lot to look at it and ordered me a tire right then and there. Had it within a day and called me and they had it done within half an hour. Very efficient and fair pricing. Thank you!

I went to this business for tire repair. After removing the tire they discovered that the issue was…read morewith the valve which they repaired and put the tire back on. When I asked how much I owed he said nothing. I got in my car and it wouldn't start. The tech came out and tried to start it. He said the battery was dead. No one had battery cables so I had to call my daughter to bring her portable charger. By this time it was snowing heavily, but the two techs stood in the freezing cold and continued to work with the car until they got it started, which was well over 30 minutes. When I tried to pay them, they both refused. During this encounter one of the employees found out it was my birthday and he gave me a hug and told me to enjoy the rest of my birthday. They both went above and beyond without any compensation. They were awesome!!!

DO NOT GO HERE. Bought a tire and when they were about to install it tried putting it on without…read morebalancing. When I asked he said "OH! You want it balanced?" Who wouldn't want their fire balanced. I have prior experience in auto shops so I watched him working the balancer, he randomly put a weight on the inner side of the tire and then didn't even put a weight on the out edge, even though it was calling for it! BEWARE!

Once again I am so happy with how professional Mike and his team are towards their customers…read more Special shoutout to Jimmy who works on my car. Communication is top notch and there are never any hidden surprises. So if you are looking to get a small repair done or an inspection or even a big repair give Ridpath's a call and support small business while you are at it. You will not regret it.

Honest service and rates. I have been using Ridpath Auto for over 20 years. They are honest with…read morehonest prices but most of all their service is top notch. After getting a flat tire early this morning, I dropped off my car before they opened and left a message. They noticed my inspection was due next month and call to say they could take care of that as well!

Great find! This place has a huge selection of new and used tires at competitive prices, and their…read moreservice is lightning fast. The workers there Santos & J are the best! They got me in and out in no time. Impressive inventory stocked with used tires that are practically new along with a lot of new tires including sizes most people don't have in stock. -Exactly what you want in a tire shop!

I called 20 places in Philly trying to find a place with my tire size. None of them had it. Call…read more#25 had my tire for $205 for just one tire! I got lucky finding Sani Tire on call #30. They had my tire and for a great price! I pulled up and they immediately took off my tire, put the new one on and balanced it. It took about 20-25 minutes tops. The men working there are friendly and it was a great experience. I would definitely recommend Sani Tire.

Good service and fair prices, the work that I have needed has always been done on timeread more

Super fast and honest service at a great price. Exactly what everyone is hoping to get…read more I 100% will be back. My conversation after paying was informative, helpful, and caring. "Sometimes we take of things without hearts, and sometimes we take care of things with hearts."

Honest dudes. Honest work. I moved to the area from out of state, and this is the only place I have…read moretaken my car since. As a lady, it can be tricky navigating car parts and repairs. I appreciate the safe space and kindness.

Good service and always willing to help. Multiple times this year I had nails in my tires and could…read moreeasily go in for repair ad hoc and have it patched within 30 mins or less.

Nail taken out of my left rear wheel today. It was reducing air in that tire too much. Glad to…read morehave gotten that taken care of! They were able to fit me jn today and the charges were very reasonable. Very friendly people. I even saw the car outside jacked up when they had the wheel out to check the tire. Free candy for the kids, but I am a kid!

I called about a tire pressure indication. They were able to squeeze me in and check my tire (after…read moreit was patched due to a nail). They were quick, super friendly, and I highly recommend them!