I am not usually the kind of person who writes a review. I had such a great experience with Brad…read moreSmith's Service Center that I felt compelled to write one. It is easy as woman to feel taken advantage of when your car breaks down. Life is expensive and anything that goes wrong is a huge deal. At Brad Smith's I can let me.guard down and trust the work they do and know the price is more than fair. I have used them multiple times and never left unhappy. It is refreshing in a world that wants us to have to spend more and more money.

I took my vehicle, a 2017 Toyota RAV4 Hybrid, to this repair shop for an oil change. According to…read moreToyota's official maintenance schedule, this vehicle requires an oil change every 10,000 miles when using 0W-20 full synthetic oil. However, the shop performed and charged for two oil changes within an interval of approximately 5,000 miles. I was not informed that the second oil change was unnecessary based on the manufacturer's recommendations, nor was I given a technical explanation justifying an early oil change. At no point was I advised that the service was redundant or optional. Had I been properly informed, I would not have authorized the second oil change. I attempted to contact the shop by phone and left a voicemail requesting clarification, but I did not receive a response. I believe this reflects a lack of transparency and failure to obtain informed consent for an unnecessary service. If you can't trust this shop with an oil change, image any other service.

Said they changed my spark plugs, when I had the threads broken off in the spark plug hole for one…read morespark plug. They asked if I wanted them all changed and I said yes. They charged me $565 and I proved to them and my 2 neighbors who can vouch for me that they didn't do it. In fact, the plug that had the threads stuck, they half ass fixed that to get the threads out and instead of putting a new plug in that, they actually put an old plug in it. I also have the refund check to prove it. Greg the service manager, I should of punched that f'ing guy in the face. YELP - DO NOT DELETE THIS AT ANYONE'S REQUEST. This is all true and a person who does this to a customer should be in hand cuffs because it is no different than a person stealing from a business. They did not render the services I paid for - that is theft. This happened 5/2025 and I am still so damn mad about this it drives me nuts! Super pissed!!!!!

Every time I went there it was over $1000. Spent $850, went back the next day to plug a tire…read more The guy says"At least we can plug it $37.50 is Better than $169:50 or something. 37.50?? I just spent $850 there. The one guy on the register loves to hear himself talk. Hucksters at kings in my few experiences. Manos up the street is better in my opinion

Fast, affordable, and friendly. This place is old-school and gets the job done without any extra…read moreheadaches. I sent my car in to get a tire fixed. After about an hour or 2 Bill called me from Stirling and told me that they had to replace the tire because the damage was too severe. The next morning the new tire had arrived and they installed it. The whole process took less than 24 hours. How's that for speedy service? I would trust Stirling with all my future car-care needs. Another reason why it pays off to go to the small town shop instead of a rip-off dealership.

These guys handle my personal and business vehicles. Quick, willing to work with you, and an…read moreoverall asset to the community. Can't recommend them enough.

I take all my cars to Clay's. I have never had a problem with their service. Clay's took the time…read moreto diagnose a tire problem that was caused by a shifted belt and didn't charge me even though the tire was installed by a different facility. If I have any questions, they take the time to explain what they see and show me so the problem on the car if needed. I'll continue to use them as my mechanic of choice.

A few years ago my family's auto mechanic had retired so we were looking around to find a new one…read more Clay's was recommended so I took my Toyota for its upcoming inspection. I told the mechanic I had a cracked front reflector and asked if that would affect inspection. He said it would not, but after looking at it he pointed out that there was also a separation which would allow water to enter and cause more damage. I told him I had a replacement on order and he said he could put some tape to cover it till the piece arrived. I agreed and thanked him. I didn't look closely at my itemized bill till I got home, which is when I saw a charge of $15 for him to put a 3" piece of packing tape over the cracked reflector. Now, that wasn't a huge charge and they probably would have removed the charge if I asked them to, but for me it was more a matter of principle: I wasn't told about the charge. Clay's was off our list. Around the same time, my brother found another local mechanic which we have been using since then, which is over ten years now. Counting family members and two friends we recommended, there are seven vehicles that are now regularly serviced there, and not at Clay's Automotive.

I brought my car in for a simple brake replacement, which was a costly expense, and unfortunately…read moremy vehicle has not been the same since. Before the service, my car was not making any unusual noises. Immediately after the brake work was completed, it began making a constant squealing noise while driving. I've now returned to the shop three times, and no one has been able to identify or fix the issue. The noise only started after the brake replacement, yet I'm still left with the problem. What should have been a routine repair has turned into an ongoing frustration. For the amount I paid, I expected quality work and a proper resolution. Looking back, I should have paid more attention to the 2.8-star reviews and gone somewhere more reputable. I'll be taking my car to Pep Boys or another credible shop to have the issue properly diagnosed and fixed. This has been one of the worst experiences I've had with an auto repair shop, and I will not be returning or recommending this location to others.

Showed up before 4pm and the website said they were open until 5. Drove a half an hour at least to…read moreget there and when I got there, the guy in the office came out and said they could NOT do an oil change. No other cars were in the bays. I counted at least 4 employees there. I suppose they will all get paid for that last hour for just cleaning up. Said his guys worked hard this week and he was giving them a break. I have no idea when they started that break since I was there before 4 and they were supposed to go until 5 and not another customer was in sight. When did businesses start turning away customers to clean up and leave at the exact moment of closing? I remember working until close of business and then cleaning up. Definitely not going to Midas anymore. PepBoys took me and Mavis was going to take me if it was close enough.

I brought my car in for an oil change. My car been well maintained and is on pretty good shape…read more they recommended over 1.5K worth of work to be done. When I brought it to another mechanic for a second opinion, only one thing needed to be done and it was about $100. Do not trust what they say about your car. Do your own research and get a second opinion.

helpful, friendly staff. seamless process from start to finish. took care of all of my needs, and I…read morewill be returning as a customer!

Scheduled an oil change for 9am this morning. Stood in the rain for 25 minutes to a locked door…read more I'll go elsewhere I guess. *Update* I booked my appt online 3/5 for 3/7 at 9am. Door was locked. "Open" sign was off. Another customer was there to inquire about his car who didn't want to bother them by calling who left after 15 minutes. I left after 25 minutes. Door was still locked, sign off, no one there. Considering I have never been here why would I leave my keys in a dropbox? This owner apparently wants to disregard what you say, gaslight and lie instead of offering an apology to imply you are in the wrong. Why would one take their car even for free after this exchange?

Pretty quick, 65$ for inspection is good value. Couldn't…read morefind my registration , they went online and print a copy for me. Great people .. When they get their new bigger location, I'm sure I'll look by to get some maintenance stuff done.. Thanks guys

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!