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    Braidy Jewelers

    4.1 (65 reviews)
    Special Hours Closed
    Updated 1 week ago

    Services - Braidy Jewelers

    Jewelry repair

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    Clinton Y.

    I was shopping nearby while my wife was in another store when Mike, the owner, came out and casually mentioned they had Rolexes in the back. Naturally, I was interested, so I asked to see them. To my surprise, he refused to show them to me. Why even bring it up if you aren't willing to back it up? It felt like a pointless tease, and frankly, it was frustrating. I ended up going to Oliver Smith Jewelers instead, where they were more than happy to assist me. I would have gladly given my business to this place, but their laziness and poor customer service were a complete turn-off. If you're going to mention you have something special, at least be prepared to show it. I won't be returning. I added the photo of the watch I got just to rub it in. This place will never earn my business, I'm surprised you are still open!

    This is the owners response after I contacted their location and asked for an update after 3 weeks

    Absolutely terrible experience with the owner Mike. We went to him for my engagement ring. He was given an image and specifics about the setting we were looking for. Assured us that his brother could absolutely do that. He put the diamond in it a temporary setting and let us know that when we were back from vacation he would have the correct setting ready for us. We went in after and he completely forgot, pretty sure he walked to the back and just grabbed another setting (nothing like the ring setting we had paid for). We then went through the process again- gave him all the specifics- he made no eye contact, completely disregarded us as we were talking- runs over and yells at the security guard, comes back and proceeds to tell us that he is spending a lot to remake this setting. The thing is, the original setting and 2nd setting was absolutely nothing like what we asked for. They let us know it would be ready in 1-2 weeks max. 3 weeks passed and so I called and asked Mike when I should expect the ring to be ready. He again- had no idea what I was talking about, he didn't know what I was calling about, asked what they were supposed to be doing with the ring? Very unsettling after spending that amount of money. He said he would call his brother and call me right back- again, no call back. I then called them the next day and said I was very disappointed in the service and communication. He got on the phone and said his brother will mail Tuesday so come in Tuesday. As soon as I hung up this is what he texted me- so unprofessional on so many levels. Just communicate. Terrible terrible experience with Mike and highly recommend using another jeweler.

    Our wedding reception

    Weeks-before I found this classy beauty . I fell in love . He happened to be shopping with me nearby . He decided to check out this jewelry store for a ring . He went into the jewelry store and unknown to him that I had been there the young woman was showing him other rings, but I told her not to tell him . He took a while, but eventually, I had to tell him. Happy story the ring really suits me for the ring is called the tank and I am strong, tough girl.

    Wedding bands

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    4 years ago

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    Photo of Robert B.
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    13 years ago

    The guy is always friendly and willing to help out did a good job at sizing a ring.

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    13 years ago

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    10 years ago

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    7 years ago

    Mike awesome he help me to order the wedding band for my stone, also he give for a good deal

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    12 years ago

    Brady is extremely friendly and has quality jewelry. He never disappoints!

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    8 years ago

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    12 years ago

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    14 years ago

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    10 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Braidy Jewelers

    Review Highlights - Braidy Jewelers

    Mike gave me the most for my trade in by a long shot and the quality of his jewelry is by far the best!

    Mentioned in 22 reviews

    Read more highlights

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    The Clock Doctor

    The Clock Doctor

    4.5
    (241 reviews)
    $$

    I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

    I needed a watch battery for an upcoming wedding. I called a jeweler and she said her watch "guy"…read morewas not in and sent me to the Clock Doctor. Small'ish unassuming shop with lots of vintage clocks. To the side was a group of gentlemen, just working on watches. They hooked me up in record time. And the cost was nominal. If you're in the Scottsdale area and in need of services, these "guys" are legit. Thanks to the guys at the Clock Doctor for your services! You saved the day.

    Braidy Jewelers - jewelry - Updated July 2026

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