Took my car in for an alignment and Antonio, the manager, got me in and out within 30 minutes. I loved that he had a visual printout of how my car's alignment was and explained how it should be in easy to understand terms. No fancy jargon. This place was referred to me by the guys at America's Tire Company in Chino Hills. Although I didn't physically have a coupon, when I mentioned that the guys at America's Tire Company said there was an alignment coupon, Antonio honored it. Would definitely recommend this place and would go there again. read more

Nothing but great things to say about this place ! They were quick and fair in their prices. I came here because my car was squeezing when I would break. They took me in right away took a look at my tires replaced my pads and even rotated my tires! It was quick and my car was running like new thanks to the guys here. Friendly staff as well. Definitely will be recommending this place to friends and family ! read more

Excellent service! Anthony provided quality, timely, and honest service for major repairs to my truck. Priced fairly and outstanding customer service. We will now be reoccurring customers! Thank you! read more

Was very pleased with alignment work I got done at Brake Masters. Attention to detail of work performed and explanation. Very professional, prompt and polite in that order. Highly recommend read more

These guys are good. They changed the brakes on my car and did an awsome job. I r3comend them.

I give Brake masters a one star because I go to get my oil changed and they put 8 quart of oil in my car they only take six. I bring the mishap up to the manager and he says okay bring it back and I will give you another oil change. I take it back and all they do is take out the extra 2 Quartz. Mind you this takes more than an hour and I did not receive my money back nor a sorry. Honestly the service is okay but the people are questionable. read more

THEE BEST SERVICE. Hands down! Couldn't have made a better decision to go to Brake Masters. I highly recommend these guys!!!!! They deserve 6 stars read more

Great customer service.. got my brakes done and the price was descent not to expensive will return back thanks again for the great customer service read more

Glad my friend referred me here. Antonio is very upfront and friendly. I will definitely be back. The work was done right and he explained what needed to be done beforehand and showed me all the replaced parts (which were shot). Finding a good mechanic is like finding a good doctor, you hang onto them once you do. read more

Best place in the area customer service is always on time and they are friendly make things easy and smooth.

Came in to get a quote on my brakes. Very honest and keeps you updated with the status of the service. Will be coming here from now on.

This is the best place to get good and honest service!! I have a Mazda CX-9 and I am taking my car here from now on. I live in Anaheim and take my car to the dealership where I purchased it for oil changes. For the last 3 years I started hearing a squeaking noise, (thought it was the rear breaks or shocks) I informed the service Dept. at Mazda of Orange and they kept telling me there was no problem. Well the noise over the last few months was getting worse and really annoying, so I was in the area and was told to go here. I drove in a few minutes before closing , thinking they would tell me to come back the next day. That was the complete opposite response I got, they were able to check my car within a few minutes and informed me that the spare tire underneath my car was loose and about to fall off. (which by the way Mazda servicing dept. had screwed it back in after a flat tire is rec'd around this time) 3 years ago. Break Master made sure the spare tire was back in secure and tight and low and behold- music to my ears have not heard the noise since. I can't even imagine if this tire would of fell off on the freeway (dangerous indeed ), I was very lucky to bring my car here. Thank you Break Masters of Pomona!! read more

The dealer told me that needed ALL my brakes replaced and I told them I'd be back. Ha yea right. I had heard this place had new owners so I gave them a try. I think his name was Adam. He said he would take a look and he said only the front brakes needed to be replaced and that the rear still had a lot left. Phew! He saved me some money. They changed them pretty quickly too. Cool thing is they offer a shuttle service if you need it. Oh and they don't have coffee but that's ok. I highly recommend this place. read more

This place is very professional. The guy in the front (Antonio) was very polite and had me in and out in no time. Made recommendations but never made me feel pressured to buy anything. Will be coming back read more

I used to work at Americas tire company for 8 years, I went to brake masters because we would recommend them and I usually do my own work considering I don't trust anyone!!! I have been going to brake masters for years when I don't feel like doing my own work. They have always treated me exceptionally well, fast, friendly. They will tell you up front and show you what needs to be replaced before doing it, I love how they can explain why you need new parts rather then just feeding you some B.S. to make some money. Of course they want to sell you things that you need, it's a business but they won't feed you B.S. to try to make a sale, at least, I believe his name is Ray made me feel that he wasn't trying to rip me off. read more

Awesome service, reasonable prices, and best of all they are HONEST! Had my ALL my breaks replaced and oil changed done quickly, on a busy day! Thank you Antonio and Adam for being nice, knowledgeable, ethical and professional! read more

Very impressed with the customer service these guys showed to me and every customer that walked in. Antonio and his staff are amazing. In and out in less than an hour for an oil change and brake check! read more

They took my car in right away to get my brakes checked! I was out in less than 30 mins and they even showed me what the problem was, service was great, definitely recommend and going back for an oil change. read more

Great service.... Came here for an oil change knowing my car needed more maintenance but I didn't know how bad it was since it had been a while since my last brakes were change, this guys were able to see that and they took care of it, I am glad they noticed before it got bad I am very happy with the service and the tuff was very friendly, I will definitely come back. read more

Awesome people here. Brought my mazda 3 here at 5ish and they close at 6. (Sorry about that) but they were able to do an alignment within those times. I really appreciate that they were able to finish it for me. Will fsure be coming back if I need anything. Real friendly people here. read more

Bought a battery here and it died in less than two years. They then offered a "discount" price to replace a new battery. That is a way to make money. read more

Love brake masters always been honest and they work on my escalade and all my other cars. Excellent work customer for life.

Came here a month ago to have my wheels studs replaced, because Americas tire broke them and they me to these guys to do the job. I was in and out in 45mins... What a surprise!!! Good job guys... read more

I brought my car here for an alignment before and today I took my girlfriend's car in to get her rotors resurfaced. The guy that was working the register (possibly the manager) helped me out both times and was extremely friendly and professional. He explained everything very well. Seems like an honest place and decently priced. The wait time was under an hour both times, and they did a great job fixing both of our cars. read more

Brake masters always does a great job with my vehicle! I've prefer doing my own oil changes, but I know that I can trust the mechanics here. They offer various services and I've had my 4 wheel alignment/oil change done here a couple times now. If you are looking for quality work and fair prices, then look no more and go to this location! The manager is friendly and won't try to offer you services that are not necessary. Thanks Brake Masters! They always offer fresh coffee as you wait! read more

Don't come here .. Went here for an oil change the guys didn't even change my oil had jiffy lube tell me the following week ... Shady people

I am so sorry that I didn't have the picture perfect experiences of the all the reviewers here. I have been to this place twice. Both times I felt pressured to have unnecessary work done. read more

These are 2 reasons for 2 stars. 1. They try to charge me for alignment inspection even before if a car is needed one. 2. Their service quote is very high for replacing shocks/struts so please shop around local shops as you will find better deal. They seem to be only concerned about selling services quickly to you, but overall they are not misleading. Hope they can bring the price down and offer free inspection services for alignments, brakes etc. instead of charging for inspection. A plus is they will offer life time warranty on parts(labor too?) I think. read more

I stopped in and got my brakes taken care of on my Toyota Venza. Angel went over what was needed and took care of the repairs. The brakes feel awesome and I will be bringing all of my vehicles to them. Thanks! read more

Came here for a front end alignment recommended by Costco. Told Adam I heard a clicking noise when driving. After checking out the front end, they said I had loose worn tie rods. Price would be $350.00. After checking rear brakes, they said I needed a rear break job for about $250.00. The alignment would be $69.00 for the Costco referral. So $669.00 plus tax total. Then I was given a price of $600.00 out the door. Not thinking, I agreed. Adam moved some figures around to make it happen. Overall, the work was great, but I feel I was overcharged about $100.00. Great guy and great mechanics, but I will probably won't go back because of their prices. PS, I still have the clicking noise, and was told I needed an extra $1500.00 in bearings to make the noise go away. read more

I love this place...I usually go get my car serviced in the lake Elsinore store. However, as I was visiting my parents this weekend in Ontario, I decided to take my car for its regular service at the Pomona location. They took care of my oil change and brakes...no more squeaking! Professional service and positive attitudes every time I go! I totally recommend this place.. read more

Great quick service! I was hesitant to take my brakes to get service by an overpriced mechanic, since my husband has done my brakes in the past. Decided not to waste time & pay for service with warranty to be done in a timely manner. To my surprise I wasn't sold anything more than my brake service. To top it off they went above and beyond & informed something another mechanic told me I needed to do was not necessary. My gas cap light always turns on and past mechanic told me I needed my fuel line check or replaced, since my gas cap was recently replaced & the light still goes off. Antonio at Brake Master informed me he was able to do a temporary fix until I buy a new "Jeep" gas cap & not a universal gas cap that I was sold. He even went to show me how loose & wobbly the cap was & informed me how it should fit so the sensor will not go off. Antonio even had my brake rotor set aside since he knew my husband was concerned that I only needed one new rotor. read more

Came in to have my alignment checked thinking it was off and he checked it and said all in spec. No charge. Good honest service from Juan. Would definitely come back! read more

Super fast service and really knowledgable people... Plus the prices are great. Can't ask for anything else for service. I know my truck and wallet are happy... read more

I was referred here for an alignment by America's Tires and am so glad I listened. I called the day before to see if I needed an appointment and was told to just come on by. I expected to wait a long time since I brought my car in on a Saturday morning but was pleasantly surprised when my car was ready within the hour. I watched as Antonio assisted other customers in the office and was really impressed by his friendly and professional demeanor. So much so, that I brought my car back in a week later for a separate issue. Both repairs were made at a reasonable cost and I couldn't be happier to have found a TRUSTWORTHY company to service my car. read more

Had wife walk in to see the wait. She was told 3 cars in front of her. I got out and told her fine, well wait. I walked up and was told he had 8 cars! Really? Wow. Then a Mexican couple came in 15min after us for an alignment and finished before us. We only got an oil change. So, he was put in front of us. I see their happy with their Pomona cliental. Ill be looking for a new place that isn't racists towards whites. read more

Recently had the terminal that connects to the battery completely fried and a dead battery. The guys at Brake Masters did a great job in replacing the terminal and battery. What I appreciated the most was their honesty in not trying to up sell me with additional parts and labor. read more

After seeing all the good reviews I was convinced to bring my car here and also the fact that I had a coupon from America's Tire to get and alignment made my decision that much easier. The staff was friendly and patient but I don't think they have the knowledge nor the equipment to get the job done correctly. After they did an alignment on my car the first time I noticed that my steering wheel was crooked, I needed to steer the wheel slightly to the left to keep the car straight. This is extremely annoying and it's impossible to get used to specially for someone like me that drives a long commute every day. I took it back and told the guy if he could fix it, after 10 minutes he test drove it and said it was good to go but when I drove off again I noticed that nothing changed. I took it back again a few days after and talked to a different guy and said they would do the alignment again... And yet again the same problem. I drive an 09 Acura TSX, and I had never had any issue with it, always a smooth ride until I brought it here. Sorry if I sound picky but as a car enthusiast little things like this will bother the s**t out of me. If you're like me do not bother bringing your car here, spend the extra bucks to take it to the dealer or somewhere where they have state of the art equipment. Taking my car to the dealer later this week to get this fixed. read more

Went in for an alignment after being referred to them by America's Tires in Chino Hills. They looked at my car, said I needed more than an alignment, I needed to have both the left and right front tire joints replaced as they were worn out AND new front tires as they were worn out too.That was going to cost approx. $500 as opposed to a $50.00 alignment job. Took my car instead to Claremont Totyota ( I have a Toyota 4Runner) and they did a full inspection and said I needed 2 new front tires and an alignment. I can get 2 new tires and an alignment done for around $300.00. And I don't need to spend over $400 to get parts put in that I don't need, and be fine with 2 new tires which Brakemasters said I would need as well. So you make up your own mind about honesty and integrity etc. read more