I was referred here after a tire purchase from America's Tires for a wheel alignment. Trevor was super accommodating with my many schedule changes. They were quick to start and when they found that my car was not working with their machine, they were quick to call up their sister store in Oxnard to hook me up with the same service and price. By the time I got to Oxnard, they were waiting for me to go. If that isn't great customer service I don't know what is! Thank you for making my morning easy and enjoyable. read more

I was visiting family in the area week and my breaks started making a funny noise. Felt very slippery. As I knew I had long drive back I had to get it checked out. I found break masters online and went in. They were very friendly and professional. I think the owner was there too and he was very courteous to me. After he mechanic checked out my car they told me what needs to be changed and I also needed an oil change. My car is leased but They don't cover service and last time I went the prices were outrageous! I called my uncle who owns a mechanic shop and he told me the prices they were giving mewere very fair so I got the job done. Overall I was really satisfied with everything they did for me! And I was safe on the drive back!! read more

Brake Masters - Auto Repair Near Me - Ventura, California

I arrived at this location without an appointment. Glen, at the front counter, greeted me and was very friendly and kind. I just wanted to get a brake inspection and nothing else. Within 10 minutes, Irvin the technician, took my vehicle for a test drive and then put it in the bay. After a few more minutes they were done and told me all was well with my truck. Their honesty and great customer service is the reason I am typing up this review. They didn't try to sell me anything else either. I think many people fear going to shops, thinking that they will just get lied to and ripped off. Not the case here! I highly recommend this facility. Once again, thank you so much for what you did for me today! read more

I set an appointment online and it gave me the choice of 8:30am drop off. I completed the process and was excited to get my squeaky brakes fixed. I get there at 8:15am to make sure I knew where it was. I pull up at 8:33am to give a couple minutes for the doors to open and it is a ghost town. I call the number for the shop and hear the voicemail thats says their hours changed to 9am open and I go back to the street parking and wait until 9am. I pull around at around 9:15 to make sure I gave ample time in case an associate is running late because I have been there and it still has not opened. I wait until 9:20ish before I drive away. I am not sure if they look at the appointments made online because I made my appointment a couple days beforehand and wished someone contacted me to let me know they would be closed. I understand the staff shortage but gas is expensive dudes. read more

We called and got in the same day. I felt as if They listened and helped in a very timely manner. I also didn't feel like we had to do everything, Trevor didnt pressure us to do more than needed. I recommend and we will come back. read more

This place is fantastic. I was having problems with my brakes vibrating. I went to Big Brand tire they said there were ok. (They were not !) I took it to Infinity they said they could replace the brakes for around $450.00 way over priced. Talk to Steve and he said you do not need all that just a resurface the cost $128.00. What a great price and now finally the brakes are perfect. I am particular who i take my car too. I will only take my car here for brakes and other jobs they do. Dont waste your time getting ripped off bhy other brake companys these guys are the greatest and easy to deal with. There should be more honest car repair places like this. Thanks Steve! read more

This BREAK MASTERS shop is outstanding! The price, the service, and the quick professional tire alignment made my 2005 Mercury Montero feel like new again...great comfortable drive and responsive steering. The manager Trevor Schwan goes the extra mile to clearly explain the repairs, the costs, and the diagnostoc results. He even offered free break check which gave me peace of mind. I highly recommend this Break Masters location. I was referred by Neighborhood Car Care so I knew they would be great! read more

I cannot say how happy I was with the customer service I got at Brake Masters, specifically from the manager, Trevor Schwan. The plastic protective sheet underneath my car's engine just fell off and was dragging under the car. I had to get it towed, and Trevor's shop was within my towing distance. He said that it probably wouldn't be a big deal to fix. He was right. His employee reattached it so that I could get back home to Los Angeles. i waited for maybe 10 minutes, total. And, I wasn't charged a single penny. I didn't think people helped people like this anymore. If you need anything fixed on your car, go see Trevor and Brake Masters. He's a good guy, an honest businessman, and he's got a great work ethic. read more

I had a scary drive from San Diego to Ventura. Next day I called Brake Masters to see if brakes were the problem. They got me in immediately and replaced my front breaks. I was on the road again and safe by early afternoon. read more

Excellent customer service. They went out of their way to ensure i had the quickest smoothest experience. The manager here does a really good job at creating a positive experience! I highly recommend them and their quality of service. They even put 2 people on my vehicle to speed up the whole process, which is perfect for my schedule. Grateful for the ease and grace of this whole process read more

Eric and the team are really friendly. They squeezed us in and let me add a coupon to my oil change last minute. I always do my old changes here because they make it easy. read more

Brake Masters - Outside - Auto Repair Near Me - Ventura, California

Great group of guys working there. efficient, quick and I happened to need my brakes checked during a time where it wasn't that busy, they had me in and out within half hour. My brakes were making noise and worked on my car with priority. read more

Great service. Went in for a brake check and they provided options. Went with new rotors and pads, front and back. Did a great job for a fair price. Recommend. read more

Brought my car in for an alignment and was immediately impressed by how well kept the waiting area was. They even had a little play area for the little ones. They honored the referral price I was given and didn't try to sell me on anything else while I was there, which was nice. They brought my car in for the alignment, but then their computer went down. Eric, the manager, said I could wait another 10 minutes for him to try to fix the issue or I could make an appointment and come back. I had already invested 10 minutes so I figured I'd wait. Waited another 10 minutes and unfortunately they couldn't fix the problem that day. I was a little disappointed by this point, but Eric said he would make it right and do the alignment at no charge once their machine was up and running again. I was a bit skeptical that would happen and left thinking I would have to find another place to get it done. Early the next week Eric called me and we set the appointment to have my alignment done. Took my car in and I was in and out in under 20 minutes and again, no hard sell on any other products or services. I was extremely happy with the way I was treated. Clean waiting area, professional staff, and no BS. I would definitely recommend this place. read more

First off the environment is open, clean, & welcoming! Anyhow two Fridays in a row I've been to Brake Masters for an alignment first & I must say they did a fabulous job service was quick & efficient got me back on the road driving straight again. The first appointment I made was with Trevor guys got great customer service! Second time around I scheduled for an 8:30am appointment mechanics were here on time ready to go & get my car started for new brake pads & rotors as well as a transmission service their Stop on a Dime service is great & they get the job done quickly which is great. Awesome job guys keep it up you've earned a customer for life! read more

Honest shop highly recommend Very nice sales personnel and they do excellent work I highly recommend this place to anybody who needs a good job done read more

Fast, friendly place for Oil change, tire rotation. Online coupons available on web site and Yelp. You can walk in or make appointment. read more

Brake Masters - Service counter - Auto Repair Near Me - Ventura, California

No! Do not go customer service is horrible! Charged 1200 for brakes and had to have my car towed because they couldn't repair them. They wouldn't return phone calls. Just said nothing we can do. Took total advantage of us read more

I have been going to Brake Masters for years with multiple cars and vans because of the service and value. Recently I took my car to Brake masters for an oil change, brake inspection and a free tire rotation, services they have done for years. I was told they how charge $20.00 for the tire rotation even though they have to take the tires off to check the brakes. Going to look for another full service shop. read more

Super honest!! Brought in my family mini van for a break check because the brakes felt funny and we were headed out on a post COVID road trip. Trevor inspected them and said they had a slight warp but are safe and nothing to worry about. He could have suggested replacing them but took the honest high road. Very comforting to have someone trustworthy at the helm especially when it comes to a safety decision many people have to just just trust based on the professionals recommendation. Thank you Trevor. You just made a client for life. read more

I just moved to Ventura and was really tight on money when I came into Brake Masters. Trevor took great care of me and working to stay in my budget, didnt try and sell me things I didnt need, had my truck done within a few hours with no appointment. I will definetly be back and highly recommend. read more

Quick and exceptional service. Needed brakes and called Brake Masters. They answered the phone right away and told me to come in the same day even though I didn't have an appointment. The team got my van done that afternoon. Knowledge and the price was fair. Highly recommend. read more

This is the 3rd time I've came here to get service done on my cars. They always go above and beyond. The prices to me are fair. I would highly recommend this place and always do. Ask for Eric or Trevor. Great service guaranteed! read more

Fast, friendly and affordable! Thank you Eric for such amazing service! Called this morning for a quote on brakes and was able to get service same day. Definitely would reccomend ! read more

Awesome service. Friendly staff. Came over from Santa Barbara on a recommendation for an alignment. The front desk chatted with me about what I needed and how much the prices were and I got it taken care of. Prices are very reasonable and the work is top notch! read more

This is the type of mechanic shop you want to work with! Five plus Stars! I brought my 2009 Xterra in for a brake check because the brake pedal was all of a sudden feeling squishy and slowly going to the floor. They diagnosed a master cylinder issue and the need for front pads and rotors. All made sense. I did the work. But it didn't solve the problem. That's when the fun began! Trevor and a great mechanic - Ephron - started troubleshooting. They worked on my car for literally an entire afternoon and half of the following day. They changed out a few other parts, bled the brakes numerous times, worked with the ABS system, tried a variety of things suggested in shop manuals. They had me come test the pedal and when it still wasn't good they went right back to work. In the end, my brakes are fixed! My brakes are awesome! And my bill was only for what they initially quoted me. Trevor and Ephon went above and beyond what I've experienced in most mechanic shops. They listened to me - a female with a lot of experience around cars. They kept trying to find the missing puzzle piece until they did. They didn't charge an arm and a leg and they stood behind their work. I would highly recommend this shop. I will be certainly bring my car back here again when I'm in Ventura and need work done. And by the way, they like really good chocolate chip cookies! read more

Fantastic turnaround time and friendly staff! I took my Jeep to get an alignment at a couple other shops in town and the shops I've taken it to were either too busy to address the issue, even with an appointment, or asked to hold my Jeep overnight for an alignment fix. Those were all red flags for me and none of the shops were able to fix the alignment or told me nothing was wrong. Luckily I was referred here and Trevor was able to identify the issue right off the bat since it clearly showed my tires were NOT aligned. Trevor and the mechanic fixed my issue within the hour and first try. Trevor and the other mechanics are detailed oriented and down to earth so my appt was pleasant and quick. These guys don't bullshit you and I can really appreciate that. Highly recommend getting work done here! read more

Went in for brakes, been a satisfied customer for years. They damaged my vehicle. I went back several times but they made the problem go from clicking and gas pedal jittering to all that plus metal on metal scraping sounds. I contacted the owner and they assured me management would contact me and resolve the situation. They did no such thing. After talking to the owner who refused to help and is angry I gave the first legitimate review, I've determined this is the worst establishment I've ever done business with. read more

Took my Ford fiesta bright green into Brake Masters felt like I was riding an old time covered wagon when I picked it up and drove away I had to get out of the car to make sure it was mine, felt like I was in a brand new Porsche ! Erick and the team at Brake Masters are not just friendly but you get a great value for exceptional work thank you guys for making me feel safe! read more

Came in literally last minute but they squeezed me in thankfully. Trevor was very nice and friendly.

Great service. Got me in for an alignment with no appointment needed. Very straight forward pricing and service. Will be back for future service. read more

Brake Masters - Auto Repair Near Me - Ventura, California

Trevor is always a huge help at Brake Masters. I needed to get an alignment done and he got me in next day. They are an honest business and stand by their quality of work. I love the coupons they offer as well on their website-especially in times like this when everything with cars is so expensive. I have been here so many times and will continue to go back. Thanks Brake Masters! read more

Wow! Eric was so beyond helpful and friendly! Took care of my two stripped lug nuts and rotated my tires with a smile. Highly recommend Brake Masters. Great staff, great service read more

Highly recommend this shop to everyone I know! Great atmosphere, knowledgeable mechanics, financing program, and just all around ease of mind. If you need something done, you can count on Brake Masters mechanics to fix it. I come here to get oil changes, to tire rotations to engine work and more! And I have never once felt like I was dooped or screwed over. The guys that work here make sure that you vehicle has the complete auto care. This is the first shop (and only shop) that I am going to be continually going to for my vehicle work. read more

Brake Masters - My 94 Corolla being work on by Ralph. - Auto Repair Near Me - Ventura, California

Super happy with my experience with BrakeMasters! Trevor was very professional and super helpful in getting me in earlier than my appointment time. The wait wasn't bad at all! Matt did an awesome job and made sure everything was in tip top shape :) Thanks guys! read more

I highly recommend Brake Masters. I brought my car in to see what was wrong with it, and they ran a free diagnostic on it. That alone saved me $130 that the dealership quoted me. I had my brake pads replaced and got the rotors resurfaced all in about an hour with no appointment. Very fast and friendly service and I'll definitely be going back. read more

Brake Masters - Fast and friendly service at Brake Masters - Auto Repair Near Me - Ventura, California

Great peeps! Friendly and never feel pressured. Friendly over phone and in person. I've been coming here for years for my oil changes...best prices and service all around! Highly recommend! read more

Stopping through Ventura and visiting family. Brake Masters and specifically Trevor took excellent care of me. Coming back in the future if I ever need work done! read more

Wait for new, new management. Trevor recommended new brakes. I agreed but asked to see the brake pads. He asked me to come in early before my appt and I showed up to give them "time to pull the wheels off," which they have to do anyway. At my urging, Trevor finally put it on the rack and I found the brake pads had over half (at or almost at 2/3) of the pad remaining. Mechanic was embarrassed. Trust but verify is a good adage to live by--in Brake Masters (Ventura) case, double verify, if you dare still use them. read more

they are really great guys at brake master, trevor the manager really took the time to get my car back on the road, service was amazing, pricing was excellent and i will recommend them highly to all in need of car service, brake or other services. thank you again travis owner AMERICAN MATTRESS MAN WW.MYAMERICANMATTRESS.COM PSALM 4:8 read more