Robert responded very quickly to my initial call for service on my older refrigerator. Within 10…read moreminutes of arriving, he had the problem diagnosed and a plan of action in place. Because of the unit's age, he needed to order a part but was able to find it and get it within about 6 hours. Pricing for parts & labor was very reasonable. He is very knowledgeable and explained the entire process very thoroughly - he even gave some preventive maintenance suggestions for several other appliances in our home. I will definitely use AV Appliance Repair (Robert) again if/when the need arises. Al M.

I called for repairing a refrigerator. Robert responded quickly and we set up an appointment. He…read morecalled when enroute as promised. He explained what needed to be done after examining the oven. The repair was finished quickly and I felt the price was reasonable.

Quick and knowledgeable. Technician knew the make and model of our built in and quickly diagnosed…read morethe issue. The fix was reasonable and got the fridge working in no time. Highly recommend JIM Appliance Repair!

We have used this business for many years! Fridge, washer and dryer - always excellent service!…read moreThey have always scheduled us quickly, they arrive on time and so friendly and knowledgeable. They are upfront about cost for labor and parts prior to doing the work. They clean up any mess they make. We had them out today for our dryer and could not be more pleased with this company! Excellent business

Quality - Value - Service - Professional! I would refer them to family, friends and clients!read more

This company was awesome. As an out of town owner of a few rental homes in the Menifee, Perris,…read moreCanyon Lake areas I needed to find a company who could replace a Cooktop. Dmitrii from Lowl was great. He communicated well, went out figured out what we needed and got the job done within a couple days. The price was also a good value. So glad we have found an appliance company for our future needs. I highly recommend Lowl if you need new appliances or repairs. I have attached a photo of the old cooktop and of the new beautiful one.

Would highly recommend this service to everyone who wants a very high quality service with a very…read morereasonable price!!! Victor diagnosed our Washer dryer and refridgerator! explained us in details on whats going on and to whether we even need to repair or do maintenance on it or not! its rare to have a service whose very honest! very different from other services ive encountered so far!! They can expect me as their long term client :D if i needed a home service!!

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

Sam's came out to do an inspection from a home warranty claim. They fixed what another HVAC company…read moredid wrong. The tech was very knowledgeable and didn't try and upscale us for anything. We are definitely using them with out a warranty issue to be our regular maintenance company.

One star is generous. Our experience with this service call was both bewildering and deeply…read moredisappointing. Communication with Sam prior to his arrival was prompt and courteous, and we genuinely expected a smooth visit based on those initial interactions. Unfortunately, what unfolded was the polar opposite. Sam arrived at our home on time and was guided to the laundry area where we explained the issue. Without further discussion, he dropped his tool bag and immediately demanded the $80 home warranty service fee--before even beginning diagnostics. When we asked how to remit payment electronically, things took an unexpected turn. Sam became visibly agitated. He handed us a piece of paper containing only generic dispatch notes from the warranty company--no payment instructions, no personal contact info, no business credentials. When we reiterated we were ready and willing to pay electronically via Zelle (or any other method he preferred), he crossed his arms, huffed, and flat-out refused to engage. Within moments, he picked up his tools and stormed out of our home without saying another word. It was abrupt, unprofessional, and left us stunned. We immediately contacted our home warranty provider, who assured us they reached out to Sam directly. Despite several attempts, Sam refused to return to complete the service call and would not acknowledge or accept any explanation from their team. In over 35 years of homeownership, I have never been treated this way by a service professional. If Sam was having a difficult day or dealing with a personal matter, a simple call to reschedule would have been understandable. But to show up, behave aggressively, and leave without cause or communication is unacceptable. No apology has been offered, and two days have passed with zero follow-up--so it is safe to say none is coming. We treated Sam with respect and kindness. All we asked for was the same in return.

Called on Sunday, Felipe answered. He was very friendly and professional…read more He inspected on Monday. We agreed to his original price, service was done today Tuesday. He was knowledgeable on everything we had problems with. Our issue is resolved now. It was the refrigerator and freezer. Now it's fixed and we are very happy. His price was good. Fast service Professional Good price Great value I highly recommend this company.

Great guy very honest fix my fridge right away. Quote me about $500 but only charge 450.read more

They were great! Communication was only point, I had to wait for an appointment but that just shows…read moreme that they're in high demand. I was referred to this company by my Mom who has also used them in the past. I was not disappointed with their service. The man that came out was prompt and very nice and knowledgeable. He was able to fix my ice maker quickly and the price was fair. Thank you so much!

Great customer service and prices. We bought a new GE dishwasher and had it installed. Had a…read moreproblem with it not working but it was corrected after I called. We also bought a used LG range awhile back ago at a great price and it still works amazing.

Lucian fixed our Samsung Refrigerator first the ice machine stopped working then the refrigerator…read morewasn't holding temperature. Lucian was reliable, professional, and on time. The refrigerator is now working perfectly.

Of course our LG Fridge broke down for the 2nd time in less than 5 years. LG assigned us to LDA,…read moreand Kyle came out to diagnose the issue. He immediately recognized the issue, and informed us that a new compressor, dryer, and evaporator were needed. This is our 2nd compressor. While I have nothing great to say about my LG Fridge besides the fact that the warranty works great, the guys from LDA did an amazing job handling our repair. Called LG on Sunday, they assigned the job to LDA. The first visit was on that Monday, and they installed all the parts by noon on Friday. This is even after a delay due to a mix up with authorization numbers because of LG's appointment center making a mistake. I expected to be without our fridge for two weeks, but these guys are very prompt, and professional. Communication was great, both Kyle and Lucian explained everything and addressed all my concerns. I highly recommend LDA if you are in need of any appliance repairs.