I woke up one Sunday morning to a nightmare scenario: something in my attic was leaking directly…read moreinto my kitchen. I assumed it was the AC unit sitting right above it, so I contacted Pioneers in a mild panic. They quickly put me in touch with Tomer, who showed up that same afternoon to take a look. From the moment he arrived, Tomer was calm, kind, and completely professional, which is exactly what you want when you're stressed about water dripping through your ceiling. He diagnosed the problem efficiently: our AC drip pan had overflowed due to a clogged drain pipe. He walked us through everything as he went, answering every question we threw at him without making us feel like we were slowing him down. He needed a couple of additional parts he didn't have on hand, so he promised to return Monday morning to finish the job. And he did, right on time. When yet another part turned out to be needed mid-repair, he didn't reschedule or leave us hanging. He went out, got it himself, and came straight back to finish what he started. No drama, no delays. While he was up in the attic, he also flagged some rat droppings and other pest concerns. But not in a pushy, upsell-y way, but just as a heads-up. "Here's what I'm seeing, I can get you a quote if you want." Refreshingly straightforward. Tomer turned a stressful Sunday emergency into a resolved problem by Monday afternoon. Thanks Pioneers H&A!

Update: To be fair, I did not reach out to the company to discuss my concerns before posting my…read moreinitial review. After the review was posted, the owner, Motti, contacted me to better understand what happened and to address the situation. He offered to refund the service fee because I was dissatisfied with the experience. While they were not the ones to fix my heater, I do appreciate the effort to follow up and their apparent commitment to customer satisfaction. I hope others will still consider giving them a chance, and if issues arise, I'd recommend reaching out directly to discuss possible resolution.

On time. Easy to contact. Reliable, clean operation and…read morehonest price! Will do business again!

Duct Pro was the quickest to respond when we reached out to multiple companies on Yelp for chimney…read morecleaning. They replied through Yelp and text, and I was able to schedule the appointment entirely over text, which was very convenient. The staff was courteous and offered a 15% discount for booking on a Friday. When the technician was sick that day, they immediately contacted me to reschedule and still honored the discount for the new Tuesday appointment, which I appreciated. The technician, Tim, was efficient and did a solid job. Pricing was slightly on the higher side, but it felt worth it for the peace of mind. Ratings Communication: 10/10 Responsiveness: 10/10 Quality: 9/10 Punctuality: 10/10 Cost: $$ Value for money: 8.5/10 Suggestion A quick follow up call after service to check satisfaction could be a nice touch and a chance to share future promos. Overall, a smooth and professional experience. I would recommend them.

I had a great experience with David! My dryer duct was extremely clogged, and he quickly…read moreidentified the problem and got everything cleaned out thoroughly. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he fixed it. His pricing was very fair, especially considering the quality of the work and the peace of mind it provided. The whole process was smooth, and it's a huge relief knowing my dryer is running safely and efficiently again. I really appreciate David's expertise, great service, and honest pricing. I highly recommend him and LA Duct Cleaning to anyone who needs their dryer vent or duct cleaned!

I recently hired LA Duct Cleaning and had a great experience from start to finish. My wife and I…read morerecently purchased our fixer upper home and quickly realized the HVAC system was in desperate need of a deep clean. There was a significant amount of debris built up within the ducts and vents, so we wanted to get it handled properly before settling in. The two technicians who arrived were punctual and highly professional throughout the process. They did a thorough job cleaning out every vent and duct related to the system, leaving everything much cleaner than they found it. I also want to give a special thanks to Jose for his help in coordinating the service and making sure the job got done smoothly. If you are looking for reliable and professional HVAC cleaning, I highly recommend this team!

I do recommend them. They're a little more expensive than the other choices out there. I don't know…read moreif the other ones would've been just as good but they saved us about $1000 because we thought we were going to have to buy a new dryer but all we needed to do is get the vents cleaned and now our dryer works fine.

These guys were amazing. Cleaned out my dryer and replaced the faulty vent quickly and efficiently…read moreand explained everything. I would use them again when I need to do this again.

We had a great experience with Dr Dryer Duct. Daved, the owner, and his son came out to our home…read moreand did a thorough job cleaning our very dirty dryer duct. During the service, Daved noticed an additional repair that needed attention and took care of it right away. What impressed me most was his honesty and professionalism. He honored the original quoted price and did not try any bait-and-switch tactics or surprise us with hidden charges, which is unfortunately rare these days. Daved was knowledgeable, friendly, and clearly takes pride in his work. I highly recommend Dr Dryer Duct to anyone looking for reliable, trustworthy dryer vent cleaning and repair services. We'll definitely use them again in the future.

Daved (aka Dr. Dryer Duct) was fantastic to work with. He was able to custom-make an adapter for my…read moredryer vent to properly connect it to the wall in my condo, which was not a straightforward setup. He also thoroughly cleaned out the dryer vent. He was very professional, honest, punctual, and easy to communicate with throughout the entire process. Everything was done cleanly and efficiently, and he took the time to explain what he was doing. I would definitely work with him again and highly recommend him to anyone needing dryer vent service.

I had previously used them a few times to clean out a dryer vent at a rental property. The last…read moretime they serviced it, the technician cut the vent screen to access the dryer vent and did not fix/replace it. As a result, there was an opening between the 1st floor ceiling and the 2nd floor. A rat found its way above the ceiling and chewed through a drainage pipe from the upstairs shower. Cost me over $1k to fix the plumbing and rectify the rat issue. Never used them again, but I continue to receive emails and phone calls from Marlene after I have literally asked them at least 5-6 times to remove me from their contact list. Very incompetent people work here.

Two technicians- capable, knowledgeable, efficient. Very happy with prompt arrival and work ethic.read more

Brandon arrived to my home on time, and was very friendly and professional. Greeted me and my dog…read morewhile explaining what he was going to do for the service. For my 3 bedroom 2 bath house with 8 ducts, he worked from 11am-1pm going through each room carefully to not damage any furniture. I didn't need to pre-prep the home with cover or anything, he was able to navigate and thoroughly clean with his brush and vacuum! Cami was a pleasure chatting via Yelp to get all the information of the service needed. Cost was good value to competitors because you didn't HAVE to include package unit in service if it was already done. I always get my AC Units serviced in June to prepare for the summer. Cami is super prompt in chat/text and wonderful in setting us up on the calendar. Was professionally invoiced for Zelle payment after the service for my record keeping and warranty. Would recommend this business to others suffering from respiratory issues and home was never serviced before. I moved in 2014 and never had this done, was told most of my ducts were fairly normal in accumulation but a few were very filthy in the rooms with heavy renovation.

From my inquiry until the job was done extremely professional. They did an awesome job. It wasn't…read moreeasy and they came in at the bid price even though it was more work than they expected. I would definitely recommend them. They're very reliable and they're very competitively priced. I would use them again.

We highly recommend Aire Serv for your HVAC needs. We recently had our 2 HVAC units replaced in our…read morehome. The owner Vic was very helpful and really listened to what we wanted and needed. He spent as much time as we needed to make our decisions. They were very accommodating of our schedule, as we were doing additional work at the same time. We were highly impressed with every installer and technician. Andrew and Isaac were the installers and to our amazement nothing was damaged. We had both our units installed in our attic so it was not an easy job. Andy, Aric, Bryan, Chris and Isaac, the technicians, were all very knowledgeable, helpful, hard working, pleasant, and willing to do whatever we asked during the set up. The job site was left clean at the end of each day and the units work great. The communication with us, the office and the crew was excellent. A+++

Told they would be at my house at 0900, showed up after 1530. Some people have to take off work for…read morethis. Punctuality is an important thing when running a business.