I sent a request through yelp and got a call back immediately. He helped to diagnose the issue over…read morethe phone and fix my ac not cooling problems free of charge. I had a carrier system which is very rare to find a technician for in HB area. Great service! would contact Shawn Lambert HVAC again for future issues

TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

This is my second time using Honorable Air and it was just as '5 stars' as my first review a few…read moreyears ago! - so I totally disagree with the negative review by Yvonne B (she even states she didn't even have the work done herself and her review seems fake to me!) This time I needed HVAC service because my Air Conditioner stopped working during this awful heat-wave and despite being super busy & being around a holiday weekend, Honorable Air was able to come out in less than 48 hours from when I called them - which is amazing and I really appreciated! Today I had the pleasure of having Jesse as my technician (he is the owner and brother of Jeremy who was the awesome technician I had last time). Both brothers truly are honorable, as I was charged fairly and given options for upgrading items on my unit. I never felt pressured and Jesse was very fair-balanced explaining what was optional vs his recommendations, etc. Jesse is very knowledgeable and kind! As a woman, often we ladies aren't treated as well by contractors, but that was NOT the case with Jesse! Jessie treated me very respectfully and never 'mansplained' me and never made me feel dumb (not even when one of the issues with the AC was something I could have easily remedied on my own). Jesse was extremely professional, attentive and considerate! Truly honorable!! The best part is that Jesse had the part I needed already in his work van, so he was able to install it immediately and I didn't have to wait for him to order the part or go pick it up - as he was able to fix everything the same visit! My house is already cool again and I'm so thankful that the entire experience was so fast and efficient! What I also appreciated was how Jesse educated me on preventative care for my HVAC unit so I can keep it running without problems/service for longer. I will totally put his tips to use - as one tip was that I wasn't changing my air filters frequently enough, which was putting unneeded stress on my system (and that is a simple fix to make!). I also had a question about some HVAC products I had seen online and he was able to give me his professional opinion that one was gimmicky/not worth my money but the other would be worth looking into. Overall, I'm super happy with my second experience with Honorable Air! Honorable Air is for sure my top recommendation for a HVAC company in Orange County!

I got a quote from Honorable Air for a new A/C system and I'd highly recommend them! Came on time…read moreand took their time to assess. They gave helpful insights into vent placement, sizing, etc. They stood out amongst a couple other highly rated companies who provided us with quotes. Ultimately we decided to wait for an AC system after realizing we'd need several home upgrades to support one, but Honorable will be the first we call when we decide to take the plunge.

I will never go anywhere else. These guys are absolutely amazing!! My A/C went out on me last…read morenight. I called them this morning and in the middle of a horrible heat wave they came out the same day and diagnosed and fixed my issue all on the same appt. I could not be more happy with the level of care & concern they gave to me and my disabled spouse. I will be recommending them to everybody I know. Thank you guys!!!! You went above and beyond and I'm just so appreciative.

On time and efficient. Communicated well. Pricing was reasonable as well. I would use them again.read more

I can't recommend this JW Mitchell Heating and Air Condition company enough! After another company…read moretold us our heater was broken and that we needed to replace the entire system, we decided to get a second opinion--and we're so glad we did. We were previously quoted over $20,000 for a brand-new heating and AC system, but thanks to JW Mitchell Heating and Air Conditioning their expertise, we avoided an unnecessary replacement. It's refreshing to find a company that values honesty and takes the time to properly diagnose the problem instead of immediately recommending the most expensive option. They quickly diagnosed the issue and had our heater working again within minutes. Their technician was incredibly professional, knowledgeable, honest, and respectful throughout the entire visit. If you're looking for an HVAC company you can trust, this is the one. Thank you for getting our heat back on and saving us thousands of dollars!

Very disappointed with my experience…read more The service call started off well, but quickly became uncomfortable. The technician told me that the part needed to repair my unit was not available from the manufacturer. I checked the manufacturer's website myself and found the part listed as available. I was also told the part would cost over $5,000, plus labor. However, the same part was listed on the manufacturer's website for around $1,500. I completely understand that HVAC companies need to mark up parts and make a profit, but more than tripling the price seems excessive. When I questioned the availability, I was told that because it was Saturday, they couldn't confirm anything. I was essentially told to pay the diagnostic fee, accept that I had a non-working unit, and that there wasn't a repair solution as they don't like the brand I have and did not want to quote the part or repair. I wish they kept their word and said the diagnostic fee would go to the repair cost. What bothered me most was that the conversation then shifted toward pressuring me to purchase an entirely new system. When a repair part appears to be available directly from the manufacturer, being told it isn't available and then being pushed toward a full system replacement does not inspire confidence. The appointment started off great, and I was hopeful they would be a company I could trust. Unfortunately, by the end of the visit, I felt very uncomfortable with the information and pricing I was given. I would strongly recommend getting a second opinion and independently checking part availability and pricing before agreeing to a major repair or full system replacement with this company.

I recently had a new HVAC system installed at my home in Mission Viejo by 1st Choice Heating & Air…read moreConditioning, and I had a great experience from start to finish. When my old system broke, James and his team came out right away, walked me through the different options, and took the time to make sure I was choosing the right system for my home and my family. A few days later, they came back and completed the entire installation. The new system works great and is a huge improvement over what we had before. James and his team are honest, hardworking, and genuinely care about doing the job right. It is easy to see why they have so many positive reviews. I would highly recommend 1st Choice to anyone looking for a new HVAC system or needing repairs on an existing one.

I received a competitively priced estimate from 1st Choice for a 5-ton Lennox heat-pump system…read more However, I decided not to proceed because the company refused to revise its initial estimate to include several important details and stated that the estimate would serve as the final contract. The proposal specified a variable-capacity heat pump even though we had discussed a two-stage system, but it did not clearly confirm how the equipment would operate with my existing zone control board. It also did not include the AHRI Reference Number needed to verify the exact system's certified efficiency, nor the requested surge protection. For a major HVAC installation, important equipment specifications and agreed-upon work should be clearly included in the written contract. Although the price was competitive, their unwillingness to revise the initial estimate left too much uncertainty for me to proceed.

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

I had them come out to replace our condenser and attic air ducts. They were quick and the price was…read morefair. The entire replacement process was quoted for 3 days but they finished everything in 2. And when I needed them to come back to readjust the dampeners in the ducts to redirect the airflow, they came out free of charge the same week! I recommended this company to my father in law and he was also pleased with their work!

I have several properties and need hvac service all the time. Whether it's for maintenance, for…read morerepair, for installation etc. I don't know anything about HVAC's but I do know a thing or two when a professional comes by and know what they're doing. These guys are legit. I specifically had Kol, he was very knowledgeable, didn't rush the job, and explained in detail of what exactly the problem is. He also explained why things cost the way the cost, and ensured I got the best deal out there. He was so pleasant to work with, I told him I only want him, not just the company but only want him for all future projects. KOL IS THE BEST! Everything else is obvious ; 5 star worksmanship, 5 star in being respectful / careful not to break anything else, 5 star for professionalism and knowledge, 5 star for value and the warranty offers, etc. Can't speak highly enough of these guys, and especially for KOL. Thank you!!!

Our Absolute Airflow tech, Alan Huerta who came out today for our summer maintenance tune up, was…read moreawesome! Just a super nice guy and great technician. I learned SO many things today about a/c units from him that I never knew!! He explained about the capacitor--been hearing that word for years but never knew it meant something sort of like a battery in the condenser unit (that big metal cube thing that sits in your backyard that powers all of the life-sustaining cold air in the house that keeps you from certain death during a heatwave...LOL!l), flushing the drain lines etc. Also learned how to do simple things like opening the drawer for the filter--DUH! I'm so lame, I'd been trying to open the big flat panel to put in a new filter for some time but gave up --then the other day I realized the drawer on the bottom was the thing with the filter, but because I'm arthritic, I didn't think I could pull it out. Alan made it real simple for me and showed me there's a latch on it that you squeeze and voila!--it just opens! For a year, I haven't been able to master that one simple trick--LOL!! Thank you so much!! Also found out I have more of my yearly membership left than I thought--great! I appreciate all of your help and service, Alan. Thanks again for everything! :D

Waited a week to get a quote only for the estimator to call me the day of and tell me my project…read morewould be in the range if $50,000 and if I still wanted him to come out. I received two other quotes since at $15k and $22k. Not sure why they would claim $50k for a 1200 sq. ft. house. Interesting business model they have here.

They are a fair company that does amazing work. Would recommend them to everyone i know.read more

Sergei is the best. He told me exactly what was wrong with my 21 year old air conditioner, and…read morerecommended several options for replacement. I chose the single cycle because it was the most affordable. Installation of the new AC and heater was great. The workmen cleaned up, and Sergei was there to make sure everything went ok. Would recommend them.

Our air conditioning went out last night, and after reaching out to a couple of local HVAC…read morecompanies without getting a response, we were starting to panic. By about 4:00 p.m., I contacted Command Comfort, and the owner, Chris, got back to me almost immediately. He was able to have a technician at our house within the hour to diagnose the issue. Our technician, Xavier, was fantastic. He was friendly, professional, and took the time to explain everything he was checking and why. He even put boot covers over his shoes before coming inside, which was a thoughtful touch that we really appreciated. Xavier spent about an hour and a half thoroughly troubleshooting the system. Unfortunately, the repair is going to be a much bigger job than expected, so I'll need to get approval from my landlord before moving forward. Even so, I wanted to recognize Command Comfort for their outstanding customer service, quick response time, and professionalism. I wouldn't hesitate to recommend Command Comfort to my landlord, as well as my friends and family. It's refreshing to find a company that truly cares about its customers and responds when you need them most.

We recently had our AC unit fixed and the service was impeccable. Tyler was prompt, efficient, and…read morevery knowledgeable... and we were up and running in less than an hour. Today, Tyler came out again, but this time as part of the maintenance plan to service the unit - taking the unit apart and cleaning all collected dirt, grime, leaves, and anything that could possibly cause the unit to not run efficiently. Same story... On time, professional, efficient and WOW, the AC unit looks like it's practically brand new, inside and out. Thanks Command Comfort... and THANK YOU AGAIN, TYLER! You are TRULY what every company needs when it comes to service, support, and reliability.