Very easy check-in, kids loved it. It was a different type of place than trampoline parks. They…read moreonly have 11 slides so you can only slide, they have a small playground, but of course that is only for five and under so big kids aren't allowed on any playground equipment. I rarely saw any staff around.

Mika at the front desk was very helpful and friendly. There are more slides here than trampolines,…read moreand a decent size toddler section. My kids enjoyed two hours here very much.

It's very cool and it's very cool. The people that people there are very kind. Also the food is gasread more

I spent close to $700 hosting my son's birthday party at Slick City, and unfortunately, the entire…read moreexperience was a disaster from start to finish. The AC was not working properly, and we were seated upstairs in an extremely hot area with only a fan that was turned off multiple times. I had preordered our food months in advance, yet our order came out late and was incorrect. Meanwhile, our guests were upstairs waiting with no food and not even water available. We had to ask multiple times just to get the water refilled. Once all of the food finally arrived and the water was refilled, things were somewhat better, but we were still sitting in an uncomfortably hot space. Our party host did her best with what she had to work with, but the overall operation felt extremely disorganized. The entire place appeared to be run by teenagers, with no adult manager present or available to address issues. One employee at the front desk, Peyton, consistently appeared irritated and never once offered a friendly or welcoming attitude. To make matters worse, because we had spent so much of our party time upstairs waiting for the correct food order, my son went to take one last slide. Peyton came up to him and told him, "No, your time is up." At that point, I asked to speak with a manager. I was told, "You'll have to look up the number on our website and call them." I found that response incredibly unprofessional and rude, especially after spending nearly $700 on a birthday party that had already been filled with problems. I waited three weeks expecting someone from management to reach out and discuss what happened, but no one ever did. I understand that things can occasionally go wrong, but the lack of communication, poor customer service, disorganization, and complete absence of management made this experience extremely disappointing. I would not recommend spending your money here or hosting a birthday party at Slick City.

We celebrated our son's 3rd birthday and everyone had a great time. The owner, Brittney, is super…read morefriendly and communicative. Both kids and adults enjoyed feeding the animals and hanging out at the farm!

I bought three female chicks, two of which turned out to be roosters. The website indicates they…read moresex the chickens with 90% accuracy, but were significantly less accurate with ours. When I reached out about a partial refund and offered to return the roosters, this is the response I got: No, actually, that only means it's not 100% accurate. Our policy is listed on our website. We do not guarantee, refund, return, swap, or exchange. This is an extremely standard policy across the board for any Hatchery or place of business that sells chicks. If you have a rooster you can give it away for free on Craigslist. Next time go ahead and shop at tractor supply. Buy your chicks from there and when you get a rooster try to call them and make them take it back and see what happens. Best, Brittney I'm so glad I didn't book my niece's birthday party here because the level of customer service leaves a lot to be desired. On a side note, we have bought many female chickens from Tractor Supply over the years and none have been roosters. Not even one.

We were visiting from Omaha and looking for something indoors to do. We found this on Yelp and…read morefigured it looked just good enough to enjoy a few hours. The price was $21 per kid+$4 for socks, making it in the middle of cheap and expensive. With limited options for any better price point we ended up attending. I will say, as someone who visits the Rainforest Cafe, this is like an interactive spot! I loved the whole play area. It's sky high with a ton of things to climb and play on. We have a 7 and 10 year old and both had a ton of fun. I got a play card to play some games and we got our fill of fun and burned energy by the end. It is definitely on the older side of play places, but I found it nostalgic. It was like chuck e cheese meets the wild. I would recommend it if you were looking for something to do.

After 8 hours of traveling and delays and layovers my daughter was antsy and wanted to play at an…read moreindoor playground. So the next morning we found this place. After 1.5 she was satisfied and hopes to come back, the next time we're here. They had slides, ball pits, and other games you could play for extra fees. BTW you have to buy their special grippy socks! FYI. They also have a small food court inside.

The arena is decent and the obstacles are well constructed. It's often very hot and stuffy in…read morethere, so pack water and electrolyte solution = 3 stars The rental gear is pretty worn and the rifles often jam or don't fire, resulting in multiple swap-outs. Can't complain too much since it's only $15 to add a rental package online ($18 in-person, which is annoying). How about raise it to $20 flat and get some new gear that works reliably = 2 stars The Pro Shop has a good selection of guns and accessories at fair prices compared to online Airsoft retailers. The knowledge of the salespeople however, isn't as good. I get better answers from AI on my phone while standing at the counter. The online reservation system is AWFUL!!! The website is difficult to navigate unless you read by picture. Looks more like multiple flyers glued to a screen that have hidden links in some, but not others. When you select a date, time, and location you end up with the right date and location, but varying times. I booked for 2 people for the 12pm - 4pm session and ended up with one at 12pm and the other @ 4:30pm. = 1 star The staff is friendly and generally helpful in getting issues worked out. That definitely helps, but with all of the online reservation stuff that has to be un-FUBARed, it takes away from the experience and play time. I'm not a web designer, but with most people using technology to purchase goods, services, and experiences, you'd think they'd do some market research to gather feedback on how to build a user-friendly website. We haven't tried any of the other Airsoft locations in Phoenix, but after our three (3) past experiences, I'm ready to move on from VIP Airsoft. It kinda sucks, because this place is close to our house and easy to get to.

Grandson has the best time! He attends weekly! The staff is always so helpful! Great place for…read morebirthdays etc...

This is an amazing place for younger toddlers! You can spend the whole day here with all the…read moredifferent areas they have to play. There's an eating area where they can snack and warm up some food. The place is super clean and Mr Lee is so friendly and polite. I have twins and didn't feel anxious myself that I would lose them. It's a plus that the place is geared only for the younger kids. We can't wait to be back

Great place for our toddler to play! It was $15 for the day (we stayed 1.5 hours). It's clean,…read more big, two bathrooms, tons of slides. They don't have much play food for the kitchens and zero dolls, but otherwise I think they have a nice variety. We will definitely come back- they have a 6 pack pass that we will purchase next time (makes it about $10 a visit). Very nice Asian gentleman at the front. Cubbies for stuff. They don't have that purple caterpillar that's in some of the pictures, just FYI. It's only for younger kids, which is perfect and why we will go back- no need to worry about baby getting in the way of bigger kids. I definitely do recommend this place

After researching Urban Air, we decided to go all in and purchase memberships for our family. Three…read moreUnlimited memberships and about $730 later, we were excited to see if the experience would live up to everything it promised. The Good There is a lot to like about Urban Air. The variety of attractions is impressive and gives kids plenty of ways to stay entertained. Between the go-karts, free-fall ride, rock climbing walls, laser tag, elevated obstacle course, and trampolines, there is no shortage of things to do. The go-karts were one of the biggest hits of the day. Our kids absolutely loved them and would have happily ridden them over and over. They were easily one of the standout attractions and one of the main reasons we felt good about purchasing the memberships. Laser tag was another highlight. The arena is surprisingly large, and the equipment feels like what you'd expect from a dedicated laser tag facility rather than a side attraction at a trampoline park. It was probably my personal favorite attraction. Most importantly, our kids had a blast. They left excited and already asking when they could come back, which is ultimately what matters most. The Bad The biggest surprise came when we learned that some attractions included with the "Unlimited" membership are not actually unlimited. We discovered this when an employee marked our kids' wristbands to track how many times they had ridden the go-karts. Since the go-karts were one of their favorite attractions, it was disappointing to learn there was a limit on something they enjoyed so much. What made this more frustrating was that when reviewing membership options, the pass advertises "Full Attraction Access Included." Based on that wording, I naturally assumed that meant unlimited access to all attractions during a visit. Instead, it appears the "Unlimited" portion refers more to unlimited visits throughout the month rather than unlimited use of every attraction once you're inside. To be fair, there may be details somewhere outlining these restrictions, but during signup and while reviewing the membership information, we couldn't find anything clearly explaining which attractions have limits or how many uses are included. Greater transparency upfront would go a long way toward setting proper expectations. Fortunately, our kids didn't seem bothered by the limits, but it was still an unexpected surprise. The Ugly My biggest concerns involved safety oversight and supervision. The employees we interacted with were friendly and polite, but many appeared quite young, and there were multiple occasions where staff seemed more focused on socializing than actively monitoring attractions. This was particularly noticeable in the rock climbing area, where children were climbing 20+ feet into the air while attached to retractable harness systems. The equipment itself appeared safe, but active supervision is just as important. Another concern involved the free-fall ride. During our visit, the ride was out of service, but the exit gate was not properly secured. Because of this, children were able to enter the attraction area through the exit and begin accessing the ride before an employee noticed and redirected them. Thankfully the ride was not operating at the time, but it took a moment for staff to recognize what was happening. While no one was hurt and the situation was corrected, it reinforced some of the attentiveness concerns we observed throughout the visit. For a facility designed primarily for children and featuring several higher-risk attractions, supervision and securing access points should be top priorities. Overall Despite the concerns, we still had a positive first experience. The attractions themselves are genuinely fun, the facility offers a lot for active kids, and our children had an amazing time. Because we've already invested in the memberships, we'll absolutely continue visiting and will be interested to see how future experiences compare. It's possible that visiting on a Tuesday evening during the summer contributed to some of the staffing and supervision issues, especially since the park wasn't particularly busy. If I could give half stars, this would probably land around 3.5 to 4 stars for me. The attractions, especially the go-karts and laser tag, are excellent and delivered exactly what we hoped for. However, the lack of clarity around "Unlimited" membership benefits and the safety oversight concerns keep it from earning a full five stars. Urban Air has the potential to be a fantastic family value, but clearer communication and stronger attention to supervision would make the experience feel more aligned with the premium price of admission.

I took my four kids here and ended up spending close to $200. I wouldn't mind paying that if the…read morefacility was clean and well maintained, but unfortunately it wasn't. We arrived right when they opened on a Thursday morning, so it wasn't a matter of the place getting dirty throughout the day. The facility looked like it desperately needed a deep cleaning. There was a dead cockroach on the floor, many of the surfaces looked like they hadn't been wiped down in a while, and the foam pit was especially concerning--the foam blocks looked old, dirty, and in need of replacement. For what admission costs, I expect the facility to be maintained much better. My kids still had fun, but the lack of cleanliness made it hard to enjoy the experience, and I don't feel the condition of the facility matches the premium price. On a positive note- the staff was very friendly.

At first I was would have left 5 stars. Customer service prior was great and even tho I couldn't…read moreafford their hefty party packages I was still able to get tickets off of Groupon per an employees recommendation. Apon arrival we checked in and signed our waivers. We had to purchase socks and at 4.99 a pair - this feels like a cash grab.. I digress. It was after lunch and we were all hungry so we ordered two pizzas. Now for $25 a pizza I'm expecting a decent sized pizza and with quality toppings etc. unfortunately our pizzas came out burnt and were very small for$25.. the staff also gave us grief about ordering another pizza because " we already had two why do we need another" words from staff. Unfortunately this really bummed me out considering we are here for my sons birthday!! I let this go in the moment because the place was staffed with just teenagers and all of them had attitudes so I wasn't going to complain to them when I doubt I would have gotten any real help. This location itself doesn't have that many attractions like the website shows the other locations having more options like slides etc. the foam in the pits were old looking and lots were torn into making it seem a bit more dirtier.. some of the courses had broken parts that didn't work exactly how it should have. Over all for my sons birthday party being held here in still super disappointed in the treatment from staff and the lack of care for the equipment there. I don't think we would recommend this place ..

Having 6 grandkids out of school for the HOT summer, it's imperitive to find indoor, air…read moreconditioned activities that they can burn off some of their energy instead of just watching TV and this place is THE PLACE. Very large, clean facility with plenty of activities fir all ages; trampolines, rock climbing wall, ninja course, small kids play area, various climbing challenge and one of the best indoor park/climbing/play areas around! Additionally, the staff (especially Madison) is extremely friendly and very helpful - Madison even brought out a prize wheel for the kids to spin. Plenty of comfortable seats for the adults while they are hanging out along with tables and chairs outside of their snackbar (which has plenty of options for snack or lunch). This place is a definitely Home Run for moms (and grandparents) to take kids of all ages for 3-4 hours or even all day!

We hosted my daughter's 10th birthday party here a few Saturdays ago and they did a fantastic job…read more December birthdays are not for the weak, but when your kiddo turns 10, you gotta celebrate those double digits! Conquer Ninja was well organized, professional, and such a fun experience for both the kiddos and the parents watching. The prices were reasonable, especially given that you get the whole place to yourself when you reserve a party. All you have to do is show up ready for some ninja warrior fun! Coach Matt and Coach Carly did an awesome job facilitating the group competition and encouraging the kids through different challenges. I highly recommend Conquer Ninja and would strongly consider joining their classes if we didn't live as far as we do.

The staff is incredibly helpful and friendly. The facility is clean, well lit, and comprehensive.read more

My son attends baby-strong! We love it so much! It has been so good for his development (he is 5…read moremonths) and the staff is amzing! Wish I could rate 1,000 stars!!

We joined Kidstrong when they came to the Gilbert area. Our son absolutely loves the non stop…read moremoving when he is in class. The coaches are super motivating and they don't allow the kids to divert from the planned evening. They challenge appropriately, but don't let the kiddos off easy. You pay a monthly fee for a specific number of classes and can add on if you choose for an additional feel. The classes are planned out in advance and very organized in transition through each event. Kidstrong offers clinics, summer programs and even birthday party events. Each child has a starting point and they can rank up after a certain amount of classes. They are also offered Coach awards that circle around giving it their all, stewardship to their fellow classmates or just impressing the coach during the class. Most recently Kidstrong came out with a parents app that you can easily track your child's progress, view last classes and monthly challenges.