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    Bridal Alterations By Alice

    4.5 (135 reviews)

    Services - Bridal Alterations By Alice

    Clothing alterations

    Clothing mending and repair

    Bridal Alterations By Alice Photos

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    Bustle
    Robin L.

    Luv bridal recommended this place for my wedding dress alterations and they were available. It was pricey but the work they needed to do made sense. I had to get the front of my dress hemmed, I had to also let the dress out because it was too tight at the top and then we also got the dress bustled and cut some fabric on the arms. I took it in and I came back 5 weeks later and the dress was perfect I could tell it was hemmed because I didn't need to kick the dress out to walk. I didn't feel like I was going to trip over my dress. And the dress felt so much comfortable because it didn't feel so tight anymore. I could sit comfortably, walked and danced around and felt good in my dress. I can't wait to wear it in 3 weeks !

    Dresses waiting to be altered
    Nicole E.

    Located in Orange off of Tustin Ave is Bridal Alterations by Alice I was referred by Mariposa Boutique. Scheduling an appointment was easy! You can call or text Mary and she will confirm and explain the bridal fitting process. Due to Covid Mary is currently not meeting with customers, she explains this but has a team that has been working for her for over 20 plus years. I felt confident. First Bridal fitting--- LITERALLY 10 minutes. The woman I believe Sang was so confident in her work and truly knew what she was doing that I only needed 10 minutes. I felt a little uneasy at how fast she was but she seemed VERY knowledgeable. I had a hem, dress taken in, straps taken up, and cups put into my dress all for the whopping price of $980, OUCH! I honestly did not want to pay this exorbitant amount but my mom said she felt they seemed diligent, knowledgeable and efficient. On the day I was suppose to do my final fitting and take home my dress-- 5 days before my wedding, I get a call(two hours before) from Mary that my dress is not ready and to come in the next day. Okay a bit panicked since my wedding is fast approaching. I show up the next day and I try on the dress, straps uneven and they say to come back in two hours. I come back and its done. I think just feeling so overwhelmed and time crunch that I would have taken anything lol. However, when I look at my photos from my wedding day my wedding dress still looks a bit loose up top and I truly wish I had more taken in. I wish I was more vocal about it since I paid so much! Otherwise, the staff is friendly which is a huge plus. Tip== they prefer cash

    Original strap on the right; new one on the left
    Dena B.

    Annie was incredible at helping me alter my beautiful wedding dress. I shortened, added thicker straps, adjusted the bodice, and made a custom veil. She had great communication and reasonable pricing.

    Before and after, Annie did such an amazing job!! So worth it, thank you!!
    Joelle G.

    Annie did so great, it was a little pricey it was so worth it, and because of my size there was a lot of alterations to be done to it to fit me in all the right places! Fits like a glove now thank you Annie!

    Rachelle S.

    My wedding dress turned out beautiful! Annie was great and very friendly! Luv bridal referred me to Bridal Alterations by Alice, the dress was ordered 2 sizes too larger and Annie made it work and kept the integrity of the dress!

    Hazel A.

    I was referred by Luv Bridal to come here and to ask for Mary. Mary was amazing to work with. She has been working with bridal gowns for years and is very knowledgeable. However, during covid my wedding date was postponed and I had to wait another year to get married. A year later, I was able to make an appointment online. I was told by the other employees that mary wasn't working in the store at the time due to covid precautions but the other employees were great. I only had one more alteration before my big day and they did a great job! I was driving all the way from Santa Clarita. I was very happy with how my dress turned out.

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    Page 4 of 4

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    Review Highlights - Bridal Alterations By Alice

    Mary grew up in the bridal business and knows exactly what she's talking about as well as what she is doing.

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    Greenway Cleaners

    Greenway Cleaners

    4.5
    (296 reviews)
    $

    I came here to get a patch removed and sewn on to a different article of clothing. The simplicity…read moreof the process with it is what I liked the most about it. I probably spent less than 5 minutes total on both of my visits and got exactly what I was asking for. It was as simple as walking up, tell them what you want, they'll ask for a specified date when you want the request completed, and then you just come back. I spoke to Mike initially about getting the patch removed and he was honest about it potentially leaving a mark where the patch was initially sewn on, which I didn't mind. The turnaround rate for the services was approximately 5 days, though I did say it was a no rush service. Not sure if it would have been more expensive had I not said that. Either way, satisfied with how both requests turned out. It was around $12 for removal and $14 for sewing on.

    Greenway practices extreme professionalism, courtesy, and fairness. I brought a Mad Decent bomber…read morejacket in to be tailored; Mike (the owner/mgr.) expressed concern that the jacket might be worn too thin in places to be properly prepared, so he declined to accept the jacket for tailoring. I understood his observation: I originally bought the jacket used from an app. He suggested not tailoring or repairing it at all because opening up the jacket would be a big risk. However, Mike said I could bring the jacket in any time for a FREE PRESSING/IRONING if I lucked out & the jacket did end up getting repaired without coming undone etc. I made a mental note of Mike's generous promise/offer. Weeks passed before I got around to getting the jacket tailored & fixed. The jacket did withstand tailoring, so I decided to take Greenway up on the free pressing--assuming anyone there remembered I had been there or what Mike had said. I brought the jacket in; Mike happened to be at the front desk. He seemed to recollect the free pressing offer, & he handed it over to other Greenway staff. They carefully pressed & packaged my jacket while I waited. A pleasant 10-15 min. wait. When the staff completed the pressing of the jacket, the jacket looked good as new. Impressive customer service is the hallmark of Greenway Cleaners. 5 stars for unrivaled professionalism, tact, & dignified treatment of customers.

    Sew Fit Tailoring & Alterations

    Sew Fit Tailoring & Alterations

    4.3
    (189 reviews)
    $$

    Sew Fit Tailoring & Alterations is easily the best tailoring spot in Orange…read more I've had multiple pieces done here, and every time the work comes back clean, well-fitted, and exactly how I wanted it. The quality is consistent, which is a big deal when you're trusting someone with your clothes. They're also reliable. Everything is always ready when they say it will be. They know how to make things fit the way they should.

    If I could give them zero stars I would. Terrible terrible terrible people who did an awful job,…read moredenied me my refund and demanded me to pay again if I wanted it "fixed" Do not take anything you care about here. I had a one-of-a-kind jersey that I wanted turned into a dress because it was huge. I showed the man a video of exactly what I wanted him to do with this jersey and how to turn it into a dress. All he had to do was cut the sleeves off so up the side and then reattach the sleeve. When I came in to pick it up, the sleeves were not cut, they're two different sizes, the neckline wasn't cut to size and I looked like the background dancers in the goofy movie with the broad shoulders. There's so much bunching in the top since I have smaller breast and I pointed that out on Monday and he just kept repeating "I cut where I pin" anyone can do that. So since he was only going to cut what he pins, which was not our initial discussion, I took the time to explain. Show him the video again. I made it a point to make sure that he was going to be able to do this the way that I wanted before dropping it off because I would've spent more time looking for places that were capable of following instructions. Thankfully, I recorded our conversation and reported it to the Better Business Bureau. They just kept repeating the same sentence over and over again to the point where I started yelling over them and they started calling me crazy because I didn't want them to "fix anything" and I wanted a refund. Still have a destroyed unwearable jersey and no refund.

    Kona Cleaners

    Kona Cleaners

    4.0
    (207 reviews)
    $$

    We have used Kona Cleaners for over 10 years and, until recently, had generally positive…read moreexperiences. In the past, when items were lost or damaged, they handled the situation professionally and took responsibility. Unfortunately, that level of customer service appears to be gone. We recently had a brand new custom sport coat cleaned -- a very expensive jacket specially made for my 6'6" husband. He wore it only a few times on vacation, came home, took it off, and I immediately sent it to Kona for cleaning. When it was returned, there was a noticeable burn mark on the shoulder/deltoid area along with a streak running from the top of the shoulder, exactly like damage caused by an iron that was too hot. When I called, they immediately picked the jacket back up, which initially made me believe they intended to resolve the issue fairly. However, after keeping it for five days, Carlos called and stated that he "asked the production staff" and because they claimed they didn't do it, Kona would not reimburse us. The conversation was incredibly disappointing. Carlos was rude, dismissive, and openly implied he did not believe us. He stated there was no one else we could speak to. After spending thousands of dollars with this business over the years, being treated this way over a clearly damaged item was shocking. To make matters worse, their customer service system is a mess. No one answers the main customer service number, and when calling individual stores, the employees often seem confused, difficult to understand, or act as though they have no idea what you're talking about. During this process alone, this happened to me at least five separate times. In one instance, I was placed on hold and never helped -- I finally hung up myself after waiting 17 minutes. The quality of service at Kona has slowly declined over time, but this experience confirmed that customer loyalty and accountability no longer matter to them. I would absolutely not recommend using their services, especially for high-end or custom clothing.

    I signed up for Kona's monthly laundry plan, which states it covers "everyday clothing items such…read moreas t-shirts, jeans, undergarments, towels, and similar washable fabrics." I made sure to only bring washable items and left out anything that required dry cleaning. On 6/12/2026 at 12:30 PM, I brought my clothes in and was helped by Amanda, who was pleasant but firm in her position. I was told over 70% of my clothes were ineligible and needed dry cleaning. These were standard polos, chinos, and khakis. When I said I was fine with them laundering everything as-is, she refused, claiming my brands were too expensive to wash normally. On top of that, they wanted to charge $10 per garment for anything not covered under the plan. This is a clear bait-and-switch. Their own plan description covers washable fabrics, my clothes were washable, and they still found a way to reject them and upsell at $10 a piece. I asked for a refund on the plan and would not recommend this service to anyone.

    Bridal Alterations By Alice - bridal - Updated August 2026

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