I came here with my daughters and cousin looking for my wedding dress and Lauren was amazing! She helped me tremendously and was completely honest how the dresses looked good or bad. She convinced me to try on a dress that on the hanger looked meh but when I tried it on it was AMAZING!! and a Mikado dress :-) The other consultants were very friendly and I would totally recommend this place! read more

Rita, Anna and the girls are amazing to work with. Anna was so patient with me and helped me in and out of so many dresses. I am going back for a second time to try some more and decide on a final gown from them for our special day since it was such a great experience. I had a really nice conversation with Anna who also didn't mind my big family coming along :) not to mention the dresses are STUNNING! read more

Bridal Salon by Demetrios at Macy's - Bridal Near Me - Paramus, New Jersey

I love the staff at this treasure of a bridal salon. Rita and Lauren took the time to work with me, to understand what I like, what looks good on me, and what I feel comfortable wearing. They made the entire appointment enjoyable, filled with helpful service and a stress-free purchasing experience. They also have a team of caring and talented seamstresses. Angelica was very patient as I tried on dresses and she showed me what they would look like after the fitting. Then she did the same when I returned to pick the dresses up, making sure the fit was perfect on each one. I recommend this salon for a value-added experience. I'm confident it will enhance your special occasion. Enjoy! read more

Do not bother even trying or setting foot in this bridal salon. Go to Willowbrook instead - you will have a much, much, much better experience. Save yourself the trouble of dealing with extremely rude sales people. I didn't even have to bother making an appointment because right from the initial phone call - I was scolded for 1. Having too many bridesmaids. 2. Insulted for not taking advantage of the holiday sale at the time if I couldn't "afford" it. And not only that, rudely told "I know what you're going to do - you're going to order online." Never had I even mentioned I was looking online - I would rather see, touch and try clothing in person. DO NOT WASTE YOUR TIME. Insanely rude. read more

I had to get a bridesmaid dress here and the entire experience was awful. When I went to order the dress, I was 6 months pregnant. For some reason, even though the group of us was constantly discussing it, the sales woman did not understand and went to take my waist measurement. Finally, another sales girl came by and loudly asked "So when are you due?" in hopes that our sales woman would finally figure it out. She then disregarded the waist measurement and picked out a much smaller size (with full knowledge that I'd be having a baby between then and the wedding). Well, the smaller size that the sales woman ordered was a size that I would not have fit into in the last decade, nevermind a few months after giving birth. So we went and met with the seamstress and the manager. The manager tried to imply that I should have known my dress size and corrected them back when it was ordered. If that were so, there'd be no reason for them to measure me! They finally said I would not pay for the alteration and picked out another dress in the same color that they could take the fabric from to alter the dress. They told me to come back for a fitting in August. Fast forward to August. I showed up for my first fitting and the dress they were going to take the fabric from was nowhere to be found. The manager was not in, so the girl working had to call her a few times. They happened to "forget" that they weren't charging me to let out the dress and I had to remind them. They tried to charge me for both the alteration and the fabric. After a few phone calls between the salesgirl and the manager, it was figured out. On my way home, I got a phone call from the manager, Rita, screaming at me saying she never agreed to alter the dress for free. I calmly told her that she said she'd let out the dress without charge. She snapped that they weren't doing the hem or altering the bust of the dress for free and I replied with "I know." She proceeded to apologize for screaming at me (yes, customer service at it's finest). Today, I picked up my dress and I will pay someone else to do the rest of the alterations. The dress now fits, and zips, although it is much tighter than I'd have liked, I'm done dealing with this bridal shop. Both times I went for fittings, I stood at the front desk for 20 minutes before someone came out to help me. I stood there for 20 minutes this morning and no one noticed me until 10 min. after my appointment time. The only reason to do business with this shop is if you have a bridal party you really really hate! read more

I had an INCREDIBLE experience and found my dream wedding dress!! Rita was incredibly patient and good natured helping me and my mom- and ultimately helped us find THE PERFECT dress!! I am super excited to be working with Farzan for alterations, she was so friendly and helpful and immediately had so many creative ideas about how to enhance the beautiful dress with the alterations. I cannot wait for my wedding day!! read more

Stay away from this place for bridesmaid dresses. Ordered a dress in June, went home to check online for color at manufacturer site--was $65 less. Checked 3 other bridal sites--all $65 less. Returned to store next day, told "everything cheaper online." My advice: go to store, try on for size, color, then go home and order on designer site, unless you like overpaying for a dress. Wrote to Demetrios x2 with no response. Avoid!!!!! read more

From the moment I walked in the staff was very helpful. I felt very comfortable and they helped me find exactly what I pictured and always wanted! I am recommending this salon to my cousin who also just got engaged. read more

For bridal dresses get them off the rack. This way you know they fit. They take your measurements and make you pay upfront and you wait till wedding to get them. They measured wrong and I am stuck with a dress I cannot wear. read more

For future brides: note to self: DO NOT waste your time at this place. I made an appointment for bridal on Friday 12/15/17. When I arrived, i did not find anyone at the front desk so I entered and found an employee (which I found out was Rita, the manager after she introduced herself) eating in an opened office on the left, probably 2 feet from the bridal dresses.. so great now that the salon and dresses smelled like food, it was time for the appointment.. off to a great start. Hen I was greeted by 3 different woman. 1 was an older woman who told me to fill out my info and what I was looking for in a dress. The next woman introduced herself as Rita the manager. Then started asking what style I wanted. Told them both I was waiting for my mom in the bathroom right outside the salon. As soon as she came in, another girl introduced herself to both of us as Lauren. She also asked what type of dress I wanted and I gave her the sheet and again repeated myself with the style. I told her I was super picky and could look and what they had and keep it going until I found something I actually liked. She told me they pick three dresses for you and then I could walk around the store with her to find something. She chose three based off my description and I tried them just to be open minded. Then on the last dress, Lauren told me to keep it on and walk around the store with her to look for more. When I went up an aisle, I turned the corner to go down another aisle, across from the opened office where Rita was sitting. Rita said to me sternly "what are you doing?" I said looking for more dresses. She said "why do you have that dress on? Do you like it?" I said no I'm looking for more. She said "you should take it off, your going to fall. I don't want you to fall." She then said "who told you to wear it?" I didn't want to get the girl in trouble so I didn't answer. I left to go change back into my clothes. Clearly I understand I am a liability in the store but why did Lauren tell me it was ok and now Rita says it wasn't... someone does not know the rules of the store here. They need to get on the same page because that made the company look bad for hiring people who talk to people in a rude way way and for others who do not know how to follow policy... While on the way back to the fitting room, I ran into Lauren I told her what happened and hat I did not want to work with Rita. I did not like the way she came off. It was almost as if she was scolding me was how I felt. She could have consulted Lauren first or asked me in a nicer way. Lauren answered "thats my mother" as if she was offended and sticking up for her. If so, Lauren should have apologized for telling me to walk around in it since her mother yelled at me. But she didn't. Like mother like daughter. How rude. Normally when I get so pissed off I leave automatically because I can't stand to be around the person anymore. This time was different. It was snowing out and we were getting a dusting to about 2 inches of snow and they knew that because I told them when I walked in that it was snowing. So, to be spiteful for the disgusting way I was treated and not apologized to, I stayed in their store browsing through and trying on more dresses just to waste their time. Am I honest? yes. Am I right to be mad? Yes. Am I spiteful? Yes. But was I right in what I did? I think so ;) Maybe they will learn how to not talk to people rude and apologize for getting me into that situation. For future brides: note to self: DO NOT waste your time at a place like this. read more

I am further downgrading my previous review because if you notice someone named Rita marked the review as funny. This can't be a coincidence because all the negative reviews have been marked as funny by Rita. Her level of disrespect and lack of professionalism is beyond measure. Several soon to be brides have asked me about where I got my dress and I refuse to recommend them to this location. So she can find my review as funny as she would like but she will just continue to lose business. read more

I visited many bridal salons in NJ and NYC and my experience at Demetrios in Macy's Garden State was by far the best!! I can't thank Rita enough for spending the time with me to help me find the perfect dress! I am so appreciative of all the advice she gave me and I don't know what I would have done without her help. Although I worked mostly with Rita, all the girls were very nice and made me feel like a princess! I hope everyone who shops for their wedding dress can have the same experience I had at Demetrios at Macy's in Garden State! read more

I can't say enough about how great this salon treated me!! The manager Rita was so helpful in every stage of the process. The entire staff was absolutely AMAZING!!! Lauren was my bridal consultant. She was super sweet and went above and beyond to help me find the perfect bridal gown!! 5 stars isn't enough... I give this establishment INFINITE STARS!!!!!!! read more

I went today for my first fitting ( I got engaged in May and the wedding is August 5 .. my first visit was only about a week or so ago) I have to say that the manager ( I think is Rita) and the seamstress were absolutely wonderful! They were very helpful and wanted to make my dress look the best it possibly can!! My next fitting is on July 19 and I'm looking forward to it.. I'm not sure why there are so many negative comment.. there was another bride there and she was being treated just as I was the first time I went.. they couldn't do enough.. please don't hesitate to go to the bridal shop.. you won't be disappointed .. read more

Out of the handful of stores I went to, this was by far my most least favorite experience. First, I was asked how many dresses I had tried on, and after giving a response, I was told that trying on that many dresses makes things more confusing. In the meantime, I had felt like I had narrowed down exactly what I liked in a dress and was able to provide a clearer description as a result. Regardless of my description of a dress, dresses were pulled that I immediately knew I didn't like... but I tried them on anyway because I felt like I had to. When I mentioned the type of dress I liked, I was told that it wasn't flattering on my body type (although I've done numerous google searches to know which dress is most flattering on my body and trying them on confirmed it. Either way, it's up to the bride to determine that for herself). Inside the dressing room, I was instructed to take off my bra. I'm a more private woman and said that I had a strapless bra that I could put on. The consultant said not to wear anything since I'd be in and out of dresses. I should have just put on the bra anyway but felt obligated not to. For the remainder of the time, I was standing topless in the fitting room while waiting for her to hook the dress back onto the hanger (which felt like an eternity being that I was so uncomfortable) and remove the other dress from the hanger. I had to climb into the dress that she held in the air, where I would step on layers of fabric, and then the dress was tugged from underneath my feet. For some, that may seem like not a big deal... but for me, it was. Instead of standing on a platform (because they did not have one), I was told to put on blue high heeled shoes. (Who knows how many other women have put those exact same shoes on and how often they get cleaned?) I do not have strong ankles and made a statement that I'd rather just go on my tippy toes since my ankles are weak. When I put on another dress, I was instructed to put the heels back on again. I'm not one to be confrontational, so I did, even though I had JUST said I felt like I would sprain an ankle. I left the store feeling uncomfortable, not listened to very well, and overall disappointed. When I shared this story with my friend, she was laughing because she said she had the SAME exact experience at this store and even mentioned the blue shoes! I don't often write reviews, but I just feel like this store could make simple improvements. To start, 1) getting a platform so the women don't have to put on heels that many other women have put on, 2) allow the women to decide if they want to wear a bra or not on their own, 3) and listen to what they like. I get that it's fun to find a dress that is opposite of what the bride is looking for or what you think would look best, but if each dress that is being pulled is something that she says she doesn't like... maybe just limit it to 1 or 2 curveballs instead. I know that the women want to find brides their dresses, and I believe that they try hard. I do not mean to sound fresh or harsh, but I was so deeply saddened by this experience that I wanted to make these suggestions to help improve their service. read more

The staff here is very welcoming and my daughter and family felt right at home from the moment we arrived. Most definitely recommend the Demetrios Bridal Salon! read more

My wedding was back in June but I still remember my experience very well from how mad I was and still am.Don't take me wrong. My dress was beautiful BUT let's start. I am a size zero in everything. Jeans, dresses, shirts and jackets. Went there picked up a dress. They Took my measurements. She said okay we order your size. I thought she is going to order something that fits me or a little bigger, no problem. I go there five months after since they just received my dress and put in mind my wedding is in 6 days. I put on the dress and it's HUGE. It doesn't even stay on me from how big it was. Once I put it on. It just went back down. When I asked what size it was. The girl said 4. I asked how. She goes "oh you lost weight". Really ? I been the same weight from the past 6 years maybe. The tailor came in and was in shock from how big the dress was and asked the same thing. Why did you order that much of a bigger dress. They just want to make that extra money from alterations I guess cause that was another 1000 or even more I believe read more