Excellent service free car wash with oil change and use of vacuum cleaner and cleaning product,…read more plus rags

I was vacuuming my vehicle with my dog inside. The dog jumped up on the door and locked me out. The…read morekeys and my phones were locked inside also. I informed the staff and asked for help. Christian used his equipment to unlock the door. I was overjoyed when he was able to finish by the time the Police came. I'm one of those people that have the most unbelievable problems. They are always courteous and professional as they help me. They never complain or seem bothered.

Was PCSing from Texas to South Carolina. Car alternator broke down. I called a few places. This…read morestore answered their phone and was very courteous. I was so relieve they squeeze my repair in right away when they were doing services for other vehicles. They were able to find and replace the part and got me back on the long road drive in just a few hours.

If timing, punctuality, reliability, and service are important to you, Precision Tune Auto is not…read morethe auto repair shop you want. I called the day before to get an appointment and was told they do not make appointments and customers are seen on a first-come-first-served basis. I asked when they opened and was told 8:00 a.m. No problem. I arrived at 7:45 to find several other customers waiting. 8:00 comes and goes. 8:15 comes and goes. At 8:17 someone pulls up. Though he might have been doing his best, his efforts fell FAR SHORT of anything approaching passable customer service. When I was finally seen he could not provide a reasonable estimate of when my car could be seen. Business must be good if it can be operated so sloppily. I have been here before. Management or ownership may have changed. Try them if you like. I will not be returning.

If you have an appointment made they honor it. I showed up at 1:58 for my 2:00 oil change, by 2:15…read moreI was paying my bill and on my way. I've been here twice now thanks to the recommendation of a friend. I'm happy with the service. It's just over $90 for the oil change (includes 6k mile oil + filter + labor. The owner and all the staff are professionals who will treat you courteously and honestly.

I'm an owner of a Chrysler vehicle and unfortunately I've experienced inconsistent and often poor…read moreservice from the dealership auto service department and decided to find an auto shop that still believed in excellent service. After reading many reviews I decided to visit RPM and I have no regrets. An appointment is recommended and I usually call at least 2 weeks in advance because it's a popular small business. Recently I visited for an oil change and my car was ready in 28 minutes. I could instantly tell the difference in how my vehicle was driving. I was also informed that my vehicle looked good and only concern may be rear breaks and they would look at it during the next oil change. The oil change sticker was placed on my window so I have a reminder on when to visit next. Although it's a little drive from my home, I will continue to get my car serviced here.  Friendly service, consistent and quality work at an affordable price.

I've used this place twice in the last eight months both times having a leak thereafter first time…read moretook to my mechanic said the plug was loose tightened it second time same thing bigger leak back to mechanic both plug in oil filter loose. Visit and your own peril.

The worse place in the world to get any service done. Blake had to remind me I'm black and run back…read moreand forward with the other staff in the office or the right corner of the building and say thing to try to intimidate me. When I spoke up, and they all were shocked. .I am embarrassed that in this day and time your company continues to hire people of this caliber. Blake need help that take 5 cannot provide. He needs to be fired and removed for his racist rants and tactics. It will cost you money.

Communication was terrible and very upsetting to me as a female consumer on 11/5 in the morning…read morewhen he based at me, "DO U WANT IT OR NOT?" What question could I have asked to cause that reply? As a female that is unsure if the $700 work I'm getting means I need an alignment. Is it wrong to ask if that is a service needed when this type of work is done? Then you TRY and clean up ur disrespectful tone and question with, "I like to be transparent, look at the screen. An alignment is $124 and a lifetime....,,is $199. Something u were being transparent about, I've nvr heard before. I was hoping ur coworker would check ur disrespect, b/c I clearly had no power and walked away so humiliated and defeated b/c I didn't have the understanding of an alignment. If u have cameras Pep Boys, zoom into his face and turn up the speakers so you can clearly see and hear the conversation for urself.

DO NOT, I repeat DO NOT go to Pep Boys on Douglas Blvd. They will try to rip you off, the manager…read moreCharles will argue with you, even when he is wrong and not take accountability for his or his staffs actions. It even goes up to the area director Mr John Fidell and corporate. They lie on their multiple point inspections, and will argue until blue in the face. They tried to charge me for parts that I had replaced three days prior, in May 2025, and in November 2024. Know your car before you take it to ANY shop.

David is a complete angel! Very kind and professional and got us picked up in less than 10 minutes…read more I truly appreciated the amount of care that he took with us and our vehicle. Thanks David!!!

Please don;t go here. The customer service is horrible. Young guy at front desk is very sarcastic…read more I use to go to this shop before 2016 with my old car and kids vehicle. If you are a female; they will make up lies about the issue going on with your car just to get extra money out of you. Got a diagnostic which is 67.00 and they told me it was my CV joint that's making the loud noise. I took my car to another mechanic and found out this was not true. I needed new brake pads.

TERRIBLE !!! I had my car serviced for an oil change and they messed up my car. Failed one of the…read moremost easiest car maintenance. Lol then as i request my refund for the tow required after my car leaked all its oil in person they told me i had to have it printed out and after expressing my frustration a member then points out my alignment needing to be fixed as a joke to further irritate me and after i told him they need to learn how to do an oil change he proceeded to walk towards my car as if he was going to either physically or verbally assault me. LOL. Never get a service done here.

I called the afternoon before about dead battery to confirm they had in stock. They did, so I…read morebrought in early the next morning after jumping from my Halo. I was in and out within an hour and the CSR was very friendly, helpful, and knowledgeable.