Went here a while back and they completely screwed me on a catalytic converter for an older…read morevehicle. They told me they would be replacing the entire thing and then gave me a Quote about 1k. However the quote changed when i went to pick it up. It came out to around 2.6k . The part itself is between 100-150 dollars online, so apparently i am paying for the entire service centers groceries all week!. The best part is they didnt even replace the entire catalytic converter, only half of it, then telling me the other half I should keep an eye on as its starting to rot. I was beyond livid. A few years before this, They did work on one of my tires and lost my hubcap, didnt replace it or give me any money for it. I went to Sullivans in Plymouth for decades, they were always good with service, this Sullivans is horrific and will nickle and dime you, lie to you and take you for everything you've got ; just check the other reviews. I am a local and make damn sure to tell people never to go here. They are a stain on the neighborhood.

I found this shop when I failed the emissions section of my annual inspection, and I chose it…read morebecause it's a state-certified repair shop. I was a little nervous about using a new shop, but my fears were immediately allayed. I called for an appointment and got one the very next day. A few hours after leaving the car, I got a call explaining what repairs were needed, and also what maintenance was recommended, with a very clear explanation of both, and a price for each. The repairs were completed the next day. Everyone was friendly, helpful and efficient, and I was delighted to learn that Sullivan Tire is an employee-owned business. Then it got even better. My check-engine light came on again, after just a few miles of driving. I called the shop and again, I got an appointment right away. They addressed the problem immediately, test drove the car, and had it back to me within a couple of hours. And there was no charge. This is my garage from now on!

Quick, fair, nice people who didn't upsell. I highly recommend them. It was a surprisingly good…read moreexperience

Came here last year and there was a gentleman named Q who was so kind and helpful. Came back this…read moreyear with a flat tire. Angel O. Was awesome. Thought I was going to have to drop 1k on new tires, but he helped me patch mine up! Such a great treat right before Christmas.

I brought my car in to have the exhaust system repaired. Mike greeted me and got me checked in…read moreright away even though I didn't have an appointment. The system needed to be entirely replaced. The reason I trust that to be the truth is that he invited me into the garage to see the damage for myself - it was completely rusted. Throughout the progress of the work Mike and the mechanic, Leroy, were respectful and communicative the whole time. They told me what they were doing and how long it would probably take. They were able to get the necessary parts and complete the job the same day. I will be going back whenever I need more services on my car.

After discussing alignment problems & getting part for replacement I was quoted it would take 6…read morehours to replace 2 rear control toe control arms w 4 bolts at over $200 an hour. I work on my 1999 Lexus myself & have family who is a mechanic. This is ridiculous. The alignment mechanic who I believe is the owner pointed out the book time to the clerk so it wasn't an employee mistake. I had another mechanic fix it instead for $470, not over $1400 as VIP wanted. 6 hours is an entire rear end job! Do not trust them!

we called to get tires they were able to fit us in that day…read moreMatt, service rep, was incredibly helpful he helped us to get rebates, very friendly and professional!!!!!!

My car broke down a few minutes away from the shop. Steven and Ezekiel were kind enough to quickly…read morehelp Jumpstart my car free of charge.

Great service and very reasonably priced. Dropped my car off for an alternator replacement and they…read morefixed it same day. Even replaced the belt for free.

Amazing service. They fixed my car in less than three hours. Freddy was great and gave me an…read moreexcellent price. They're open on Sundays so I would highly recommend if you're ever in a bind.

Oudy was a great help, we originally had ordered the wrong tires but he was able to find and order…read morethe right size for us and get the installation all done within a couple of hours. Plus tacked on the inspection too! Overall great service and super nice, would highly recommend!

Please don't stop for this location for service or even get gas…read more I got a groupon coupon for 4 wheel alignment with appointment. The service guy or manager or owner who came after I arrived with her girlfriend told me that it was just for front tires. I wanted to show him that coupon. After he said if you back side has another problem we are not going to touch it without look my car. He did not check my car back tires and he said he will do just front. I did not accept it and left the store. He was so rude and looks like he was in rush. His girlfriend was waiting him at the car. After I left they left too. He doesn't want to work on my car clearly because her girlfriend was waiting him. This is not business. I complain them to Groupon. We will see how they resolve it. But definitely I will not come this location for alignment. Update 08/03/2024 First as a business owner you should take care of your sold coupons. You can not tell lies to costumers like "Coupons for just for 2 tires or we can not do back tires because of issues on your back tires etc. I got another coupon from Midas they did my job perfectly without any problem. Check Midas Coupon on Groupon which I got after your worse approach. Would you like to see how the business should be? I got 5 star job from them next day. Second you keep continue to FRAUD people with your fake Groupon coupons even you said you stopped with Groupon. You wrote you are not taking Groupon anymore on Google review but I took some pictures and shared in Goole Review. Please stop saying lies to people. Third do you think some people works with hourly rate and they don't get paid if they don't work? Even Groupon refund it, that people still loose their time and effort to be there trusting you coupons. Also they can loose their jobs because they need to go for service another work day. Stay away from this place. Also I will write a complain letter to Shell.

These guys are terrific. My favorite mechanic shop in Boston. Always fast to get us in for work.read more

went to check on a safety belt issue. the attendant couldn't have been more dismissive and…read moreuninterested. would not even check to see what the problem was. i suspect it may be an color issue since this kind of treatment has happened to me before in brookliine.

Mecca Motors is great, especially if you have a Saab, and now all European cars. I think I first…read morewent here when I had a 1979 Saab 99. I have a 1998 9000CSE now, 28 yrs old. It had a mystery electrical problem draining the battery. It was tough to find the problem. Chuck found it! It's such a relief to go to use the car knowing it will start! I had a couple of other things fixed, too. Chuck and Anthony, and the others, know what they're doing, and charge a fair price. They never make fun of having an old car. Skilled, Fair, Clear, what more do you need in mechanics? Plus, if you ask in advance, you can borrow a loaner car.

Stopped in on a whim for inspection sticker. It was done quickly and efficiently! Special shout to…read moreSampson who went above and beyond with helping me out with my software update. 10/10 service! Would recommend.

Quick walk-in inspection, but in my 4 years of owning the car this is the first time an inspection…read moreservice man took off my thin license plate cover and handed it back to me refusing to put it back on afterwards while providing no answer?... I've been to 3 other inspection sites from 2022-2024 without issue... can't put it back on without a power tool, so I guess I'm stuck unless I go to ANOTHER service place to get them to add it back? Seems very inconsistent since he left the back cover on... a bit disappointed, but oh well.

I have been bringing my cars here for years and have never had anything but good results…read more They always explain the issues clearly and the cost is always in line with the estimate they give me in advance. I wouldn't take my car anywhere else.

In a word ... TRUSTWORTHY Strong, loyal customer base…read moreattests to the high quality of service, straight forward manner and genuine, excellent service. Very busy. Very successful. Expert automotive care. Old school.

Nate and Wally were my mechanics from 1998 until I moved out of state in 2024. I cannot list the…read morerepairs in one review. From the beginning they were courteous, honest, knowledgeable, efficient and kind. Their work was excellent and they fit me in no matter how crowded their schedule. When necessary they called the local car rental, who came in minutes. They sourced parts well and quickly and never overcharged. Many times Nate went beyond the call of duty with me as well as other customers. Over the years I saw that this was just how he treated people. It is a luxury to know you can trust your mechanic; seeing him as a wise friend is extraordinary. I recommend Chico's without reservation.