DO NOT COME, Absolutely terrible experience from start to finish. I was quoted four different prices for the same 4 parts. The staff was rude, dismissive, and acted like I was an inconvenience for asking basic questions about my own vehicle. They replaced parts I did NOT need, without properly explaining or confirming anything, and then charged me more AFTER the repair was already done. On top of that, the fourth quote was DOUBLE the total cost for ONE part, and they weren't even sure about the labor--despite it being a 1.5-hour job. I was originally quoted 599.99 w tax and enned up almost paying 1600 for four parts, that i brought. brought my own parts, expecting to pay labor only. Instead, I got charged an inflated amount that felt like I was paying for the time they sat around doing nothing. This shop is disorganized, unprofessional, and dishonest with pricing. If you value transparency, respect, or not being taken advantage of, go somewhere else. I will never return and do not recommend this place to anyone. read more

I installed new headlights on my vehicle, and they worked fine, but they needed to be leveled. I was in the area, so I stopped by Bring Your Own Parts (BYOP - HWY 281 with a friend who suggested I ask them if they could do the job. My friend spoke with them first while I was at another shop. Initially my friend told them I may need to change back to the old headlights. When I arrived at BYOP I told the guy in the office the headlights worked and all I needed was for them to be leveled. The guy wanted me to pay for a diagnosis so I explained to him the lights work fine, and all I needed was leveling. Since my friend started the ticket I left it in her name. If I knew she signed for a diagnosis instead of just leveling the lights, I would have went somewhere else. Bottom line up front, they charged $273 to diagnose and level the headlight (more than what I paid for the light). Diagnose what? Not once did they call and say the lights did not work, or they were installed improperly, or anything to that effect. All they had to do was level the lights. If there was more to be done, pick up the phone and tell me you weren't able to level them and let me decide what to do next. Did not happen. I explained how I did not appreciate this entire process since I specifically said the lights needed to be leveled. The guy in the office called the manager Martin (who is located at the 1604 location) who gave me $50 off and made it $210. One of the problems is you have (1) manager for all (3) locations who makes it sound like he is really going to assist you, but in the end, the price is always higher at checkout. Why do the employees in different locations have to call Martin for every transaction? This business is very unprofessional and unorganized. They also do not have a fee sheet to tell you how much their services cost, nor do they itemize what was done, especially if Martin gives a customer a "package deal". Find a reputable business that is upfront with their costs and business practices or find a "backyard mechanic" with integrity and moral values. Not a business like this always trying to overcharge by any means possible. DO NOT USE ANY LOCATION. It is NOT WORTH IT! read more

The guy working here is a great guy, he was knowledgeable and was honest but the owner is a total idiot. The owner overcharged us and after my card was charged, they tried to charge it 3 more times and my bank allowed them a second charge but blocked the last 2 so I got charged $420.00 twice! Now I am battling these people to get my money back. I'm so irritated, this place is a complete rip off. There are so many other better places to go besides here. read more

Bring Your Own Parts - Charged double - Auto Repair Near Me - Bulverde, Texas

STAY AWAY! DO NOT SHOP WITH THE BRING YOUR OWN PARTS LLC! This place is a complete joke i wouldn't doubt if it's money laundering service, I supplied my own parts and they refused to use them, so instead they used their mystery parts which led me to breaking down on 281 and nearly being rear ended and killed I drove my car there to the shop in running condition but the car hasn't run since these clowns returned it! it's been months now and the vehicle is just sitting not having my vehicle and relying on uber and lyfts has made it almost impossible for me to even try to do anything to it I can't even report them to the BBB because this location doesn't even come up! i paid $400 up front and decided to pay the rest through snap which was a huge mistake because now they want an additional $1,107.01 for doing absolutely nothing and almost getting me killed read more

Martin qoutes you a price and calls you with information that you need. very helpful at first once we drop it off with parts they take the car to the back and says they will be done in a couple hours. they call us to say it needs more work and it will be another 1,000 we said no and he hung up. event to pick up our car and it was sitting in the parking lot on with the door open and key sitting in car. no mechanics were around and car just left there. I can't believe we trusted them. read more

Too $, then tried to get me to have them change shocks/struts etc., that "were looking worn." He had checked them as a courtesy (the job was to fix a window.) Nope. read more

Brought my own parts, catalytic converters that is, no problem they said. It turns out the ratings are correct, it cost me 725$+ to figure that out. Had them replace all three cats and they left a huge leak on the connection on the passages side or so they say. Now my Jeep sounds like a bucket and the left wire hanging over the new cats and which ended up shorting and causing electrical damage. I had to remove them to stop the shorting and I Burt my hand in the process, See picture. They told me to take it to a muffler shop to get it fixed, the question is why did they say they can do it? So I called the Bandera manager to get involved and in good faith have them repair some of the damages, but they didn't do much. To make the long story short I had to pay extra 265$ modify the cat tubes and fix the seal leak but, they didn't have the equipment so they outsourced to another shop, but they didn't fix the melted damaged to my 02 sensor wires or bumper damaged from the misaligned muffler which burned into it. Also have a gnarly scar on my hand from removing the melted o2 sensor wires shorting on the hot catalytic converter. I think Ill fix the rest myself. And if the BBB needs me to file a formal complaint I will, as their is more to this story. read more

Bring Your Own Parts - Burn - Auto Repair Near Me - Bulverde, Texas

..... don't do it ..... ......ripoff............. Trust any other mechanic this shop will rip you off 281 location so unprofessional and takes advantage when you are vulnerable....... I went in for a simple repair for $200 turned into a $700 nightmare. They sent me home at closing the next day without knowing my car worked and guess what ... same problem ... same codes and I fixed the car in 1/4 of the time when I am not a mechanic. 4 hours of labor... REALLY! Trust the mechanic down the way GEAR GUY - impeccable service and care for the little man. Profession and focused with PRECISION they diagnosed the problem and I was able to fix it my self. Thanks GEAR GUY... diagnosis from your team was perfect and on TARGET. read more

Do not trust this place they brake other parts of the vehicle just so you won't move it from there shop and over charge for everything . Simple example they charged $80 for one bottle of antifreeze. Bought the same one the truck needed at auto zone for 22.99 almost a 50$ markup read more

Terrible service and the work performed is sub par. The "office worker" had the gaul to ask me for my social security number. I paid with cash so there was no need for anything like that. He learned to pound sand and that none of my cars will ever be going to this shady as _uck place. read more

Warning!!! Do not take your car to this place unless you like crappy, slow overpriced service, theft of personal belongings, and an arrogant owner/operator that doesn't care about his customers! I've been there 3 times and have seen only 1 overworked guy. Not even a receptionist. It cost over $2K! and took weeks waiting for my 25 year old son to get an AC compressor installed in his F150 only to discover to our horror that my sons belongings (stereo, personal clothing, apple car play etc) were all taken from his vehicle right outside the front of the business when we picked it up. What is additionally disturbing is that Video surveillance clearly shows HIS 1 employee taking the vehicle (after my son dropped it off) and coming back with coffee in hand and then making no attempt to lock it. That very night video surveillance shows 45 minutes of a methodical theft of all my son's personal belongings. The thieves didn't bother to look at several newer (and closer) vehicles and went straight to my son's! What makes it worse is being told by the owner/operator that we should have told him that there were electronics in the vehicle and this is "a cost of doing business".... What??? No apology whatsoever. His lone worker said the guy is never there. No surprise. Try calling the guy and you cant even leave a message. Hows that for customer service! Do yourself a big favor and stay far far away from this place! I'm nearly 60 years old and have NEVER been treated this badly as a customer. Needless to say, a detective was assigned to the case today. Special shout out to the property owner Pedro Diaz (and son) and the owner of El Tiron Custom Trailers! He not only showed me the surveillance video for a couple of hours but he then saved it and sent it to me...all after business hours! It helps to restore faith that there are still actually honest and helpful business owners left in this world! I would give this business negative stars if it was available!!! read more

PSA: Do not ever take your Vehicle to Bring Your Own Parts on 281! My windshield wiper motors conked out, I took it over there, 100$ dollars to tell me what I already knew and 896$ for parts and labor, "extremely difficult to get to and install". I said screw that, I'll do it myself. Freaking liars, the motors were easier to take out than the battery, parts only cost 216$, they wanted to charge 680$ for less than an hours worth of work. Avoid these scam artists at all costs! read more

Brought my Lexus RX 330, 2004, in for struts and additional front end work. Had alloy wheels with wheel locks. They proceeded to try to take my wheel locks off with a pneumatic device - wheel locks require a manual tire iron removal. They broke my lock key and did not tell me. The next day I brought my vehicle into a Goodyear dealer in San Marco and then learned about what they had done. The manager did pay for a new set of wheel lugs and locks without batting an eye. The problem was that I was in San Marco without the ability to remove my wheels for the Goodyear free balancing and rotation. Had they told me, I would not have spent a day round trip driving to San Marco from Bulverde. They also scratched up my alloy wheel. Manager was decent, but staff not so good. This review would have been a METhinks Not, had the manager not stepped up immediately. read more

Took my daughters 2011 BMW X3 in to have brake pads and brake pad sensors replaced. I was told by the gentleman without a sense of humor that it would cost me 100$ per axel. So 200$ total for front and rear brake pad replacement. I don't have the tools or I would've done it myself. 4 hours later I went back , since I didn't get a phone call, to find out the car was ready for pick up. The gentleman with the headphones was more enthusiastic to take my payment then to have a conversation. All in all it wasn't a bad experience. read more

This place deserves less than 1 star. Biggest waste of my time. No one sits in the office to greet customers, so you have to try to get anyone's attention inside the shop. The worker couldn't have heard me anyway over his headphones, he was very rude, had big attitude with me, and tried to over charge me for the service. When he tried to charge my card the machine wouldn't work 4 times, so instead of asking he took my card from me and wrote down my card information then sent it to someone else to charge my card manually. In the end I was charged twice for this horrible service. Please don't ever come to this place to waste your time. read more

Can't review the service because I had an appointment and they couldn't even do that correctly. They obviously just open when they feel like it. Four customers were sitting outside waiting. GO ELSEWHERE!!! read more

Have you ever been to a mechanic thinking you might not have enough to pay the bill, no matter how much you have in your account? I have on more than one occasion in the past, especially dealing with the dealer. I have to say that I no longer have that fear. Management at All Good tells you what to expect, gives you exactly that and then, surprise, surprise!! They give you a price that is astonishing, largely because your mind says it should've been more. I just can't recommend these guys enough. Friendly, knowledgeable, informs the customer of what they can expect and then gives you a bill that lets you know there's no need to go on a diet. How much better does it get than that read more

Do not come here, they are unethical, greedy, in my opinion border line fraudulent, don't do the work right the first time, predators, and at this rate there warranty they give you will be no good because they will be out of business in no time. Harsh? No it's reality. You go there for a water pump and the work they do fails and then next thing you know all these other problems show up that contradict there initial inspection. I had to go there tons of times because you would drive 10 miles and it would start acting up. They got me for close to 10k and I caught them lying saying my break pads were down to nothing but in the initial inspection where they do their best to find work for themselves it said breaks were fine. Barely drove it and the person who has been screwing me was smart enough to screw me out out of all that money but did not know when to stop and did not check initial inspection before saying break pads were down to nothing. It drives five times worse and they put a new engine in along with other parts. If you need warranty work done you better get it done now because they will not be in business much longer. The main guy I dealt with was a compulsive lier who even lied how long they have been in business. Also he would tell me one thing and the employees would say no it has just been sitting in the back lot and we have not been working on it. I went their on a Saturday right before they closed because it was suppose to be done and the mechanic said he didn't have a chance work on the breaks some more and diagnose the problem. They were closed on Sunday and on Monday morning right after they open I get a call from the manager / hustler / slick talker or what ever he is and told me they found all of these problems with the brakes but he did not know I was there on Saturday before close and know he is lying. Just like he said he worked on the performance issue with the brand new engine they put in at the Banderea shop but hard to do that when the employees said it was parked behind the shop the whole time not getting worked on. I had a mechanics look at it and run a diagnostic and it failed in so many areas and he noticed the a spark plug was not put in all the way and ran a little better but still horrible. I had to put this on my crest card so I will be paying 20% interest on the close to 10k they charged me and it is not fixed, worse then before, and now will have to take it to another shop. Bring you own parts needs to Change there name to "bring your own lube". Even the employees hate working there and are tired of the lying the boss does and getting yelled at by customers because they were lied to. A warranty is only as good as they stay in business and this pace is not going to be around much longer. Would give no stars if I could read more

Would give 0 stars if I could. Thought our vehicle was having issues so took it in to get checked. Thankfully everything was okay, meaning NOTHING was replaced and NOTHING was fixed and we were charged over $300, RIDICULOUS!!!! If you are looking for a reasonable place to take your vehicle this is NOT it. read more

Wow, I cannot thank the crew and owner enough for their amazing service. I made a request for front brake service and was taken care of same day. The best part was being able to bring in my own specific brand products. I would highly recommend BYOP in Bulverde! read more

I came in twice already to this location off 281 and they have helped us out a lot with both price and speed of service. Highly recommend!

I've been here 3x already. 1. Their shop is too clean [RED FLAG] 2. Their "hourly" rate is b.s, there's no way they charge $90.00/hour. I need to get my oil pump changed, they want to charge me $1,295~1,300?! I HAVE TO BUY THE PARTS TOO. 3. The gent I spoke with, "Justin", I watched him type in, no not run an estimator, he didn't use snap-on estimator, he TYPED in random numbers he THOUGHT were 'okay/correct' to charge me for the oil pump. 4. I went to another shop called 'Jackie's Auto Clinic' - He used an actual estimator - He thinks it's not even the oil pump AT ALL. - Says BRING YOUR OWN PARTS is a commission only shop. 5. IF YOU WANT YOUR BANK ACCOUNT DRAINED AND LIKE BEING LIED TO. GO HERE! I will never go to this shop again. Terrible service, I was manipulated, lied to & I wasted over 1.2k at this poorly ran shop. On top of all of that, the owner doesn't work there to supervise his guys. read more

Just'n took care of me and my '91 Mustang GT. He gave me honest advice and I felt like my car was in good hands. I'll definitely take my Mustang back. read more

Well I finally figured out how the evap system was screwed up. EGR seal at the intake manifold was twisted. Wow, these guys can't even insert a tube in a hole correctly. read more

Beware, do not go here ever! They "salted" my truck. They squirted used oil on 2 places of my engine to make it look like I had 2 big oil leaks...then told me I had to have gaskets replaced. It was on a lift to get a wheel bearing checked. then they came in the office and told me they wanted to show me something and took me out and under my truck and pointed out a big oil leak under the engine and another one coming from an engine valve cover. I am fastidious about my truck and clean the engine regularly. I also park it on cardboard so if I have any type of drive line leak I'll know it right away. I could not get out of there fast enough! BEWARE!!!! read more

The mechanic at this location was always respectful and straight forward with what my vehicle needed. The prices are competitive and they will work with you on the completion time for the work. My Chrysler 300 is running like new. Thx! read more

I went in to get my brake pads replaced. They did a good job and let me pick up my car even though i got there 15 minutes after closing.

I will never use these guys again I came in to have my starter replaced after that vehicle did not start and I had to pay an extra hundred dollars for diagnostic fee. Upon mechanic checking vehicle after the diagnosis clearly told me that if I wanted to pay the hundred dollar diagnostic fee to have my vehicle inspected because he's the only one that does the diagnostics. Concerned I spoke with him and said I did pay the diagnostic fee going inside to check with the sales rep that made me pay the fee said that other people diagnosed vehicle to so I don't know what's really going on I'm hearing different things from different people then he got belligerent with me because I caught him lying to me so long story short we argued I'm never going back these guys lie read more

Word of caution. Do not ever bring your vehicle there. I took my car to get the alternator replaced and they somehow managed to break my power steering pump. When I returned the next day to see if they would fix it they flat out refused saying they didn't do it and held no liability. So I drive in there with one problem and leave with a different 300 dollar problem. The level of incompetence and poor customer service is staggering. Avoid this business at all costs. read more

We came into the 281 location to get the bearing and the hub installed. We have a press at home and me and my dad didnt want to do it to not damage the disc shield, thats why we took it. At this time craig listed it and took it. Today my dad went to pick it up, and when i arrived from school to install it i saw this. The shield was drastically bent and broken to the point where it wont even stay in place. I can easily using no tools move, rotate, and shake it without a problem when it should be firm. The bending also is a hazard to the brake disc and due to it being next to the suspension can cause great damage to it. To this me and my dad responded to by going to the 281 location where we talked to the manager. The manager spent 1 hour telling us that that is what we paid for and THAT IS HOW THEY FIX EVERY CAR. We explained to the manager that we took it not to damage it to which he responded "you have the same press, if you cant do it why can we". After an hour of discussing the issue back and forth he agreed that it was broken, and that thats how every car is. He claimed there is no way to do it without breaking the disc shield not on miata or on any car. He said "we fixed what you wanted us to fix" my dad responded saying yes but he fixed it by breaking something else to which he said "you didnt tell us not to break it" To this we responded by asking for our money back. He denied it and only gave us the option to have him fix it. read more

Bring Your Own Parts - One of the many cracks - Auto Repair Near Me - Bulverde, Texas

I wish I could give this place a big fat ZERO!!!! I did see the bad reviews on here but thought something as simple as a brake pad replacement couldn't be that bad. The guy called with many other problems and told me it would be almost $500 to fix. I told him to cancel everything because the price was getting ridiculous for just brake pads. He said he could not cancel and that they had to do the brake pads. Then my son who had the money for the car went to get his backpack and they refused to let him have it. It is his school backpack for high school. So not only did we not get the car when we were told we would, they wouldn't even let us get our own personal property out of our own car. This place is a disaster! Don't take your vehicle there for even the minor things. read more

Had the best price on wheel bearing replacement I could find. Courtesy phone calls on a regular basis to keep me informed of the repair progress. Nice to deal with. read more

Do not use this shop on 281 North. I am giving this shop one star, because Martin who is The mechanic in this location 281 north, he cracked and broke my engine top, while he was going to replace my alternator. first he was denying and blaming the Toyota dealer master mechanic whom just diagnosed my car. then when he accept his fault, after a month still he has not replace the broken part. Every time I call him, he says I am looking for part, I have not locate it yet. The mechanic in BYOP shop on 281 is liar and not honest, I never ever use this shop again. read more

NEVER GO TO THIS PLACE AGAIN. I went in BRING YOUR OWN PART IN 281 , to replace brakes, routers, and to replace the drive belt. All were done and paid almost 500 dollars, as soon as I got my car, I heard a squeak when I turn on the car, and at times while driving. Brought the car back. Todd, manager asked me to leave the car for whole day to check and test drive it. At the end of the day, he told me, I need to pay 100 dollars diagnostic fee to check what is the problem. I declined and went to the Toyota dealer. Car was checked, and found the belt was not adjusted correctly when It was placed. I agreed to fix it at the dealer, called Todd to get a refund for the 40 dollars adjustment fee I paid. Asked to email the receipt, Was going back and forth for a week. At the end, I was told , in order to have the refund, need to sign a release form stating that, I will not put a bad reviews anywhere. I refused, better lose the 40 dollars and let other people know what this place is about. SIMPLY IF YOUR CAR IS VALUES AND DO NOT WANT TO THROUGH MONEY IN THE GARBAGE, DO NOT GO TO THIS PLACE. read more

We have used this shop before, so we returned with our vehicle for some repairs. Todd was very friendly and knowledgeable. Recommendations for what other work needing to be done to keep our vehicle running safely was appreciated, and having a cost of what the repairs would cost was very helpful. read more

Asked BYOP to replace a leaking radiator, and hoses. The plural "hoses" was repeated during the discussion and a labor amount was printed on the estimate. At the time of payment the charge is double because the estimate was for only one hose; SLEAZY. Additional labor over what was on the estimate for the radiator replacement was charged at completion for parts that a reasonable person would expect are included in the "Radiator Replacement" labor estimate originally presented. Shop personnel were completely impervious to the logic of my protests and talked as though the misunderstanding were my fault. I felt like I needed a shower by the end of the process. I hoped to find a "neighborhood" shop to use instead of the dealership and save some money. At least, the dealership is straight forward with the high prices they are charging. read more

do not bring your vehicle here!!!! i thought i found the best spot to take my car for simple repairs; spark plugs and ignition coils. ended up needing to get the intake manifold gasket replaced as well. i bought all the parts myself. when i first called they quoted me $250. when we got to the shop on bandera they said $580. we said fine (thinking this was because we had added in the gaskets and the neg battery clamp). said it would be done by end of day. awesome. wrong!!! called and said it then wouldn't be ready until noon the next day. fine. i would use uber to get to and from work that day. went during the time they told me to come pick it up and it still wasn't done!!!! we finally got the car back after hours but during that time the car was there, brandon the service adviser or whatever his status is kept giving us the "i don't know answer" or "let me ask my boss what he told you" he never had a straight answer. on top of it when i picked up the car i found out they never even put the intake manifold gaskets in like i asked them to. brandon told me he didn't know he was supposed to do that. they "resealed" them or so i was told. i call bs on that. and was told the battery clamp was never replaced then later found out it had been.---there is zero communication with this company. they told me it was still acting funny and not driving right but yet couldn't tell me what was wrong. i had it completely diagnosed at the dealership so i'm not sure how it was still running bad, ended up leaving that shop and not even 5 min down the road i went to enter the ramp to 410 and all the lights on my dash lit up, lost power steering, everything gone. then i couldn't get it to start back up. i had just spent almost $600 not including a rim and a battery i had to replace before dropping it off at the shop. the manager kept telling me he didn't know what was wrong with it and at my own expense i would have to get it towed back to him to possibly "look" at it and still not be able to tell me whats wrong without it costing several hundred more dollars. i ended up getting it towed to the dealership and told me whatever is wrong with it would be too expensive to fix. i ended up losing that vehicle and not being able to get it repaired and had to go purchase another one all because of this shop doing a terrible job. i had my uber driver and the cop who helped me when we got stuck tell me how bad this place is and i wish i had known that before letting them destroy my vehicle. read more