No stars. The people working today didn't show up for work. Despite the fact the store says it's…read moreopen for business. No one's here open the store.

What I believe was the manager was amazing! She really loved her Redwings and shared all kinds of…read moreknowledge related to boot care and her love of current and discontinued models. She was an art history major in college, so care for the merch was her primary focus. Repaired my 960 discontinued models quickly and had them shipped to me ASAP. Also replaced my old laces with the gold/brown ones I love. I feel like any negative comments of this store likely stem from the fact that it is run like the oldest school brick and mortar store with very few staff to handle a rush of many discerning boot lovers.

I needed a time sensitive heel repair on my red bottoms so I called around the area and this place…read moresaid they could do it on the spot. At first I was a bit confused pulling up because it was also a Barbershop. Although I was kinda skeptical I went ahead with it due to me needing them that day. Shaq was very kind, helpful and did an amazing job! Even though it was slightly pricey ($20 to replace heel pieces I brought in) I will definitely be taking all my shoes back to him.

Helpful, fast service. I appreciated the thoughtful, kind approach to solving the problem I I had…read morewith a new pair of boots.

I had a great experience at this local shoe repair shop! I brought in a leather Apple Watch band…read morethat didn't quite fit right--it kept sliding and was really uncomfortable to wear. They were able to alter it perfectly, and now it fits like it was made for me. The craftsmanship was excellent, and you can tell they really pay attention to detail. It's such a simple fix, but it made a huge difference for me. I'm so glad I found a place that can handle small, precise adjustments like this. Highly recommend!

Craft Shoe Shop did great work at a fair price. My shoes came out exactly how I wanted, and you can…read moretell they really know what they're doing. I would have loved a quick call when they were ready, but honestly, between how busy things get around here and all the snow we've had, I get it. Stuff happens. All in all, solid local spot that I'll definitely be back to for future repairs. Happy to support a neighborhood business like this.

Website says temp closed meaning weekends , so I went there on a Monday at 9:30 as they open at…read more8 but no one was there . I called them to ask where the closed and they ask me to come back at 10 . I came back at 10:30 door still locked no one there so I called and was told they will be there in ten minutes was in traffic and stopped to get something to eat.. Needless to say I didn't take my shoes there to scare I wouldn't get them back as needed.. Terrible customer service ..

I have to agree with a previous review... It's very unprofessional to not adhere to posted business…read morehours. I've driven out here twice in 24 hours to patronize this business -once from Gaithersburg, another time from District Heights, both during the posted business hours- and neither time has this business been open. What's the point of doing great work if you aren't open when your customers need you, and when you claim to be open? Smh...

Five stars for the incredible service and the honesty of the owner. Mr. Yang always meets his…read morepromises. He is also very detail oriented and extremely precise with his tailoring. I also had my watch fixed by him because I knew he used to be a skilled horologist (watch repairman). They also take repairs needed for shoes. His wife helps out usually in the evening. These are truly kind people that deserve so much credit for their work.

I just moved to Laurel, and this was the closest dry cleaners, so I dropped some stuff off…read moreSaturday. When I was handed the receipt, I thought it was kind of pricey. I kept looking at the receipt all week. I came by this morning to pick up my clothes, and she didn't want to let me check my clothes before I paid (strike 1). Then she stared at me for a couple of seconds (strike 2). Then after she gave it to me and I was looking over my clothes, I guess I was takin too long and she took the receipt back without saying anything (strike 3). Rude and expensive, no sir.

Celebrity Boot Black services is the ONLY place for a quality shoe polishing experience at some of…read morethe finest hotels in the Washington DC Metropolitan area. I've had great service at the Hyatt Regency, Grand Hyatt, Wardman Park Marriott and Gaylord National Harbor locations and my footwear always looks amazing! Kudos to the professional and courteous services they provide their clientele!

From the owner: Celebrity BootBLACK llc, offers a shoe care amenity that specializes in professional shoe…read morepolishing, conditioning, and leather restoration services that are available to schedule via our online subscription service. We DO NOT repair shoes. We accept custom requests for onsite convention/trade show shoe polishing and coat/bag check support staffing services for large events. We offer a 100% satisfaction guarantee to earn your lifelong loyalty.

I have been going to Fortuna's for over 20 years, and it's so much more than just a cobbler shop…read more Over the years, I've trusted them with everything from shoes and belts to leather coats and vintage leather bags--and every time, the results have been incredible. If you have high-end purses that need some TLC, this is absolutely the place to go. The owner has an amazing eye for detail and a true gift for restoration. He doesn't just repair items--he brings them back to life, making them look beautiful and new again. Their cobbler, Greg, is amazingly talented! In a world that changes so quickly, I am truly grateful for the consistency, craftsmanship, and integrity I've always found here. That kind of reliability is rare, and it's why I keep coming back year after year.

i worked at the white flint mall years ago where they had a shop-…read moreawesome people and excellent work- the took care of my shoes including my belts-

Don't even try it. First when you make an appointment online they don't give you a choice on…read morelocation. I thought I was choosing the Columbia mall. They say online that the parts are in stock and they are not. We waited more than a month for a part and then they lost our phone when we went back to pick it up. Finally found it a week later. No discount offered. Incompetent.

#WorstTechnician #cantFixiPhoneScreen Went in to fix the…read morescreen on my iPhone X. The screen became blue-ish but I was fine with it as long as the screen worked. In the evening though it started going a little weird (i.e. jumping and freezing) . The next day the screen went even worse and I noticed that my eyes started hurting; therefore, I started avoiding looking at the screen. The next day things went even worse and lots of vertical lines started appearing and apps that I did not press would start randomly opening. I asked for refund of the $220 fee to replace the screen but the technician did not want to do so. For this reason I recommend all avoid this place!

I love having Love Cleaners in our neighborhood of Huntington, in the Village of Kings Contrivance,…read morein our wonderful town of Columbia. We've been having our dry cleaning done there for 21 years, since we moved into our home off White Spring Way back in 2005. They have a convenient blue bag, and a drop-off chute and the woman who now owns it is very friendly. However, because they are only from 9 a.m. - 6 p.m. Monday through Friday (and 9 a.m. to 7 p.m. on Saturday), their hours are terrible for business people who have to drop or pick up clothes before work. I have been trying to get back to the store and pick up my dry cleaning all week, but I can't pick up at 7:30 a.m. when I leave to drive my daughter to school. And I can't pick up by 6 p.m. because I get stuck in Beltway traffic during my commute home from work. Which means I can only pick up dry cleaning on Saturday, even though I can drop off dry cleaning anytime because of the blue bag and the drop off service. I found out my cousin in Pennsylvania had a heart attack last night. He had the same A-Fib that killed his younger brother in 2010, 16 years ago, but my cousin survived and I need to pick up my dry cleaning and drive to Pennsylvania. I dropped my daughter off at school and came back home because I took off work to drive 4 hours to see him in Pennsylvania. I got to Love Cleaning at 8:58 a.m. and waited until 9:10 a.m. I tried knocking on the window. No one answered. I tried calling, no one picks up. I wanted to leave a voicemail, but the line hangs up. I'm going to have to drive to Pennsylvania and buy new clothes. Because a small business owner, whom I adore, does not understand how to provide convenient hours, reliable means of communication, show up to work on time or provide consistent customer service at times that are convenient for their customers and not just for themselves as business owners. I do not want to see this business close. I've seen them survive for 21 years since we moved into this neighborhood. But after 21 years, I will need to look at other, less convenient dry cleaners, who probably charge more, for less quality, but have more convenient hours. I do not want to support a big franchise location over a hard-working small business owner (like I am myself) who bought this business from the previous owner within the last few years. I hope this message is received and taken seriously. Not as a loud threat, but as spoken constructive criticism. As opposed to the silent loss of confidence that erodes customer goodwill over time. I want Love Cleaners to succeed. I hope you all do as well. I hope they hear this message loud and clear for the purpose it was intended. Opening 1.5 hours earlier Monday-Friday, taking a longer break in between the morning rush, lunch drop-off (for people who work in the neighborhood), and the evening pick up (for people with a shorter commute -- I'm jealous), would go a long way toward providing the kind of community service that is loved and cherished by all, as it once was.

After 10 years of almost weekly loyal service, we won't be going back…read more They insisted that we had dry cleaning from May that we needed to pick up. I told them it wasn't ours, but they said a daughter had brought it in, so I paid for it ($45) and took it home. We went through it and confirmed that it wasn't ours. I brought it back. They told me that I only brought back part of the order (which wasn't true) and that they wouldn't give me my money back. They are great as long as there aren't mess ups, but this mess up (along with other clothes that we paid for that we brought back as they weren't ours) has soured us on them.