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    Bronx Honda

    1.8 (95 reviews)
    Closed 12:00 pm - 4:00 PM
    Updated 2 months ago

    Services - Bronx Honda

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    Document proving Bronx Honda had to pay settlement.
    Sylvia R.

    Worst Car Dealer Ever - you don't have to take my word for it, they were forced to a settlement and had to pay customers back - see the attached letter, which arrived today with the second check payment I've received. READ IT BEFORE YOU ENTER THE DOOR OF BRONX HONDA.

    Bronx Honda

    Bronx Honda is the worst dealership they are money hungry Mr.Michael Hinton helped me on 5/20 he didn't let me test drive the car He racially profiled me forced me in something I didn't felt comfortable getting they also have a lawsuit here a while back for discriminating black people and over charging them for cars do the research on this dealership. once Mr.Hinton saw I was paying cash for the car he went off and refused to assist me in anyway it was straight paper work and forget a test drive I informed Mr.Hinton to let another sales rep help me he refuse to do that he wasn't professional at all and I will never come back to this dealership again after the way I was treated its absolutely crazy Mr.Hinton said I don't need to test drive the car only when I settle the paperwork then I can & still no test drive was given after that I felt that very alarming and felt he forced to take the car on 5/21 the car started to cause problems for a 2024 accord I came back to the dealership to return the car they refused to take the car back and give me my money back mind you that you have 3days to return a car if any issues arises the dealership must fix them. I felt that was insane and crazy I also didn't like the fact that the car wasn't cleaned & that the Car didn't have a sunroof when he informed me it would if you ask for a test drive at Bronx Honda they would not do it as they feel lazy to move the car and re park it if you want a great car that can get you to point A and point B there maintenance is terrible they don't even fix your car correctly I hope nobody come here again because I definitely won't I will also be filing a lawsuit against them to for discriminatory malfeasance

    Breakdown from the FTC of Bronx Hondas racist predatory practices UPDATE May14 2026 Bronx Honda was involved in another settlement of130k
    X V.

    In case anyone decides to step foot in this place just remember they were caught overcharging black and latino car buyers. They were made to payout 1.5 million to their victims....I know this because I was one of them and do not want anyone else to fall victim to this stealerships foul prejudice business practices.

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    6 years ago

    Dishonest. Pete, salesperson makes promises he doesn't stand by.All I will say is buyer beware and recommend going to another dealership.

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    Page 1 of 3

    Ask the Community - Bronx Honda

    Review Highlights - Bronx Honda

    Again, Nanci is awesome and a great resource if you have any questions.

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    Your Family Auto Service Center - This is what they did, why?

    Your Family Auto Service Center

    (31 reviews)

    West Farms

    First off, these guys are my local mechanics whom I have praised them for their honesty, quality…read moreand customer service, in the past. Recently, my opinion has changed due to my last experience. *Note the owner has been away. I drove in with a perfectly running car to have a battery cut off switch (purchased on Amazon) installed by a professional in the hope of not inadvertently causing electrical problems myself. The mechanic (great guy) installed it and I was charged $118 for what amounted to 1/2 hr of labor. Fine, at least I won't have to worry, I figured. I drove home and the car seemed to be running slightly rougher than previous. Maybe my imagination, I thought. That night as I took off to work the car shut off in my narrow driveway. Too narrow to tow. I ended up removing the component but not before taking the photos I posted and taking a video. An AAA guy who came to give a boost agreed that it would be best to remove it, as the boost would be useless. The car started and the next day I went about my day only for the car not to start while in Manhattan. Previously I called them and was told by the young manager that the issue was due to a faulty component they did not purchase and he wouldn't take responsibility. But I can speak to the owner when he's back in two weeks. When I got stuck in Manhattan I was told by the same person I probably I had a faulty alternator all along, a separate issue altogether, get it back and they would take a look. He was dismissive and somewhat irritated at my calls as I tried to tie things back to the install. I got it towed to the front of garage the next day and gave them the keys so they can check it out as I rented a car to go to work. An hour and a half before closing they still hadn't looked at it as they were "busy" with other customers. I reiterated that despite the hardship of the car suddenly not working after they worked on it I brought it back to them in trust and due to my good past experiences. I felt it was unfair to be placed last on the list. Half an hour before closing I was told the problem (see images) was a 180 amp battery fuse which melted when the cut-off component was attached to it. I had questioned the mechanic as to what it was during the installation and whether it mattered, he continued thinking it would be fine. Again, he was a cool guy. He found what the components was and a replacement part that could be ordered from Amazon. I even tipped him again after the whole experience was over. The manager however repeatedly blamed the part and not the work. I ordered the part (battery fuse) and had it installed the next day. The manager acted like they were doing me a favor by installing the part they had destroyed and I had to pay for out of my own pocket. After missing work, inconveniencing my neighbors, having to get towed, and renting cars, they did me a favor by not charging me to put the fuse back on. I'm sure the young guy thinks he's doing the right thing; perhaps protecting his staff , or making more money for the owner. But this is the short term thinking of a street mechanic, which is precisely why I go to them to avoid. It's understandable to make a mistake but to not to rectify, and in fact try to hustle it the way he did, hoping I would accept such nonsense, hoping people couldn't be bothered is not good business nor what they are commended for in reviews. "Your Family Auto Service". Essentially I went in with a perfectly working car and left with one that would fail, losing the price of installation, the price of the cut-off switch, tows, rentals, and a new battery fuse. But I should be grateful? Lol Only thing I'm grateful for is they admitted it was a fuse and didn't try to get me for the alternator as he suggested. I've photos, vids, receipts and voice recordings to back my claim. This has been an insult to my intelligence and would be taking advantage of anyone lacking.

    I am a former service manager at Dodge/Chrysler/Jeep, Ford, Honda, & Toyota dealerships. Aswell as…read morePepboys where I started. Still have many conenctions but I choose to do my business here. If you dont have an issue that NEEDS to be addressed at the dealership, bring your vehicle here. As an example in and out for a NYSI in about 10 minutes today. No needless upsells, NO B.S IN AND OUT LIKE THE BURGER SPOT! Need I say more?

    Bronx Honda - car_dealers - Updated June 2026

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