Was so pleased with the service and professionalism of the staff at Fordham Toyota! Jose was exceptional, and had me on the road with a brand new truck in no time. I highly recommend them if you're looking to lease or buy. Thanks Jose! read more

The people there are so kind so it's unfortunate I have to write this but please steer clear from coming here. There's approximately 20 cars total on the lot and they're all over $20k. I test drove a 2022 Toyota Corolla SE with over 80k miles on it $23,175, the second I stepped inside... the smell of cigarettes filled my lungs. My girlfriend is very straightforward and immediately told our salesman "it smells like shit in here" he stepped inside and his face immediately turned red. He laughed it off and said that they would 100% get rid of the smell for me but... why wouldn't they have already gotten rid of it??? Before allowing people to test drive it? Seems like a permanent problem. I fear they thought they had gotten rid of it but the heat of the summer brings it back ten fold. Decided to go to Rivera Toyota in Mt.Kisco and got a 2022 Kia Sportage LX 67,000 miles and only $17k! Fordham Toyota seems a bit scammy... read more

Fordham Toyota - My $17k Kia from Rivera Toyota only 67k miles no cigarette smell - Car Dealers Near Me - Bronx, New York

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I just bought an incredible find from Fordham Toyota! I was looking for a Honda CR-V Hybrid and this dealership came up as having a 2024 in stock. I reached out through cars.com and got a confirmation and follow up call from Jenny. She was very professional and we scheduled an appointment today. Jose Rivera greeted us in the showroom and he was incredibly knowledgeable and professional. We test drove the car and it was awesome. Long story short, I drove off with my new car! I can't say enough about Jose, Anthony in financing, and all the rest of the staff. Muchas gracias! read more

Fordham Toyota - José Rivera, Toyota salesman and me with my new, barely used 2024 CR-V Sport Hybrid. - Car Dealers Near Me - Bronx, New York

This is a TOUGH market for buyers, especially those looking for a hybrid as dealer adjustments start at $3,000 and go up to $10,000 over MSRP. I originally went to Fordham Toyota for the 2023 Prius, but walked away. David was very respectful even though I wanted to explore other options. I ended up test driving a 2023 RAV4 Hybrid at another dealership and decided that was the car I wanted. 2023 RAV4 Hybrids are mostly accounted for (meaning before they arrive customers have already put a deposit down). I was lucky to find Fordham Toyota had a RAV4 Hybrid XLE Premium in the color and with the packages I wanted, and I reached back out to David. We quickly negotiated price with a dealer adjustment of $2K over MSRP (good as it gets in this market, unfortunately), I put my deposit down, and got the car a few weeks later when it arrived! Interest rates are very high right now, so recommend bringing in your own financing options to get a better rate. Overall, David and Kelvin (in financing) were super professional, easygoing, and meaningfully moved on their initial deal adjustment and interest rate offerings. There was no unnecessary haggling back and forth. When I declined options like extended warranties and gap insurance, they respected my decision. TL;DR - Do your research; come in knowing what your OTD price is going to be; be ready to walk away; and come to Fordham Toyota and ask for David and Kelvin. read more

Fordham Toyota - Car Dealers Near Me - Bronx, New York

We love our new Highlander thank you Jose Torres for the easy process ! I went in there and immediately fell in love with this car. Million thank you. read more

Fordham Toyota - Car Dealers Near Me - Bronx, New York

Fordham Toyota literary scammed me and frauded me by selling me a Car Toyota RAV4 2020 with a lot of Damage at $31,190. An accidented car with a lot of d3stroy pieces hidden inside the Bumper. Very disappointing honestly and anytime I call them and report them the problem, they always hang up the phone on me and always so rude and not reliable. They put all the blame on a third party company to a guy name Frank representing CARFAX inside Fordham toyota and that guy always talk to me very bad and always hang up a phone on me or refused my messages anytime I calm them for this issues. They thought my mechanic won't reliazed that inside the bumper were all turned apart. read more

Fordham Toyota - Car Dealers Near Me - Bronx, New York

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My old Corolla was totaled by a truck so I had to buy a new car. I initially approached the dealership I had brought my car from in 2016, but they were jerking me around because there still aren't a whole lot of cars out there waiting on the lot of be purchased. So I went to toyota.com to see what's out there and called Fordham because I could get there on the subway and they had a car coming in that was exactly what I wanted in terms of model and interior and exterior color. I called and they asked me to come in, so I did that day and I worked with Darby, who was new but lovely. I told him that I wanted the car that I wanted and he showed me the exact one I saw online and said it would take two to four weeks to come in, but likely sooner. He was right. Even though he was new and forgot a couple of key things along the way (like whether I'd be financing and if so how), he communicated with me along the way and made sure everything was in place so I could get my car when it came in--early, as he predicted. I never felt any pressure to purchase anything I didn't want to from him or anyone else at the dealership. Everyone was respectful and I felt comfortable, which I think says a lot considering I'm a woman buying a car alone. I finalized the purchase and drove the car home on July 9, but I waited to write a review until now because I wanted to make sure the registration went through with the DMV. Everything is good now. The only critique I'd give is because my salesperson was brand new, the dealership should have made sure he had a little more supervision to make sure everything was covered, but otherwise I am really happy with my experience. I felt like I was treated with respect, which when you're making a pretty big and consequential purchase is important but in car sales seems to be rare. Thank you, Darby and Fordham Toyota! read more

I had a great experience buying my new RAV4 Hybrid at Fordham Toyota. Marcos was amazing to work with - super knowledgeable, responsive, friendly, and helpful. Jaidy was also really really nice and helpful. I went to four dealerships (all over Westchester) before I landed here and I knew right away I didn't need to look any further. They are honest and laid back without any pressure to rush to a decision. Highly recommend Fordham Toyota!!!! read more

Fordham Toyota - 2022 Toyota RAV4 Hybrid in Calvary Blue - Car Dealers Near Me - Bronx, New York

I was looking for a specific car without having to pay the extra market adjustment that all dealers are adding due to supply chain issues after COVID. I was recommended by a friend to go through Costco Auto program. Unfortunately, the closes Toyota dealer which accepts Costco deals was this dealership. They did not charge me the extra market adjustment but during financing added extras to the contract which I had to fight with them to get removed. They assured me that I will receive the License plates in mail, and it has been more than a month and still have not received the plates. When I call them, I get no one to help me or tell me the status of plates. Leaving messages does not help as I don't get any call back. Avoid this place at all costs. Even if this place accepts Costco deals, it is not worth the extra headache. read more

This was my very first experience leasing a new car through a dealership, though my family have always been loyal to the Toyota brand because of the quality, longevity, and peace of mind that comes with driving a Toyota. I moved to NYC 5 years ago and never thought I'd need a car since public transportation here is generally very reliable and ubiquitous. With the pandemic have come great transitions and I will be moving to the Mill Basin neighborhood of Brooklyn with my partner who has a mobility disability. We decided, since his neighborhood was less accessible for public transit, it was time to take the plunge and lease our very own Toyota. As a grad student at the CUNY Graduate Center, I always make it a point to research the very best local businesses by word of mouth. After a review search of Toyota dealers in and around the city, I was thrilled to see that Fordham Toyota, a family-owned and operated business for over 30 years, boasted top ratings from consumers. I must say from the very first outreach I made to this dealer, the Fordham Toyota team consistently surpassed my expectations of this first car leasing experience. Noelia and Shereta were my first point of contact and both welcomed me and my mom (and our 6month old Doodle pups, both ESAs) with kindness and hospitality, working around our schedule for when we'd come in, and when we arrived, offered us (and even our pups!) water with a smile. The whole experience was seamless from the get-go because Noelia was thorough in her approach in asking us the necessary questions about which vehicle we would be interested in and diligent in ensuring the best vehicle to fit our needs before we even walked through the front door. With all these details in place when we arrived, without delay, we were warmly greeted by leasing agent Jhosue Honoret, who invited us to take a look and tryout the vehicle that we had expressed interest in. Jhosue was the main agent we worked with, and he was there with us every step of the way, from the moment we walked in to the moment he handed me the key for us to drive off the lot. We all know that car salespeople can have a bad rap, and Jhosue, was exactly the polar opposite. He was kind, professional, straightforward, and treated us with the respect and integrity that defines the very spirit of customer-first and satisfaction. A caveat for anyone buying or leasing a car, because of all the paperwork and credit checks, etc that are involved, be ready to take several hours out of your day to invest in this car leasing/buying transaction. If done right, meticulously and transparently, it will necessarily take upwards to 4-5 hours easily from beginning to end. Despite the time invested, Jhosue made it well worth the time, in that we drove away with a brand new 2021 Toyota RAV4, and with a lease that my partner and I could afford. This car will mean everything to us, allow us to get to my partner's work at John Jay College of Criminal Justice and me to the CUNY Graduate Center. We will enthusiastically be recommending Fordham Toyota to our family, friends and colleagues across the CUNY system as my partner and I are former and current delegates of the University Student Senate Steering Committee, in addition to serving on the Doctoral and Graduate Students' Council at the CUNY Graduate Center. I should mention that in a final note, while we were waiting for all the paperwork to go through, we made the acquaintance of a kind gentleman who identified himself as a porter, but we later came to find out that he was in fact the owner's father! We thoroughly enjoyed a great conversation with him and learning more about his family's business and chatting about life in general. This man was so kind, he even personally brought back my mother's phone that she had forgotten charging in the office the very next day! Talk about over and above on the service! And they give back to their local community through charitable donations with their Bronx Loyal program! Stellar experience from beginning to end! Many thanks to Fordham Toyota! read more

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I WILL NEVER EVER EVER EVER USE THEM AGAIN EVER 5 hours on Saturday and today here since 11 am its now past 3:30 above 800 Credit score and 4k down. Left here for hours Leased 3 cars here before customer loyalty means NOTHING TO THEM I will be using another dealership that know the value of the person left for hours sitting there read more

Dont believe these guys.sales manager and customer sevice girl whi name is Noelia told me on phone call the car is available.after 20mins I showed up in this dealer and they told me car sold this morning but we have another car.looks like they scam people to bring customer to dealer and sell another avilable vehicle.unprofessional and unbelievable read more

Where do I begin? Fordham Toyota Bronx is a textbook example of how not to run a business. The sales team was pushy and dishonest, quoting me one different price than (SMARTPATH TOYOTA WEB SIDE) and then tacking on hidden fees that they conveniently forgot to mention. The vehicle I SAW looked like it had been through a war zone cause even though they didn't have it, it was lies, the place stains, Dealing with them was a complete waste of my time and money. Save yourself the headache and find a dealer that actually values honesty and integrity. Absolutely terrible experience at . The salesperson was incredibly rude and dismissive, treating me like I knew nothing about cars. The manager was no better, refusing to honor of solve the problem and blaming me for the car's issues. Do yourself a favor and steer clear of this place unless you enjoy wasting time and money on junk. I've never encountered such incompetence in my life! The staff at fordham Toyota bronx couldn't care less about customer satisfaction. They promised a smooth transaction and instead delivered a nightmare. It's like they were hoping I wouldn't notice! Avoid this place unless disappointment is your idea of a good time.I wish I could give fordham Toyota zero stars. They epitomize everything wrong with car dealerships. The salesman was more interested in checking his phone than helping me, and when he did bother to talk, it was all lies about the car's condition and history. Surprise, surprise They refused to take responsibility, claiming "we didn't know we had the car ,' Avoid these scam artists at all costs." read more

Trash dealership who will lie to you over the phone to get you inside. Was told many times that a car I was asking about would be sold at MSRP, and as soon as I arrived they told me they're adding a 5k markup. read more

Did not like my experience here. The space is cramped, and not comfortable. Also located off the busy fordham road which makes test driving a little nerve racking. Was in the market for a Rav 4 and they tried to upsell me on a fully loaded version that I did not what. Made me think about kanye's verse years ago.."what I grind for..to push a f**** rav 4?" There was just a certain price I didnt want to go over for a rav 4 and I kept getting pushed and pushed and pushed. There was no bargaining to be had. Also was pressured into making a refundable deposit. No. No. No. Never. That was a turn off right there and helped push me to a more reputable dealership where I could negotiate comfortably without being pressured to do anything. I'm not sure how they would treat a less savvy buyer. read more

Bought a car there a year ago. One of the worst experiences of my life and I should have walked out. Every last bad stereotype you can think of for a car dealer was in play. Bait and switch, lies, and strong arm tactics. The day after signing a contract, they called me up and said we had to do a new one. Like I said, I should never have gone there or I should've walked out, but I didn't. It's on me, but I will never ever go there again. I will never go there again. read more

wanted $10,000 down (not including taxes and fees) on a Camry Hybrid with a lease of $499 monthly for 36 months at 10k miles a year. This was AFTER a trade in car and perfect credit. Absolutely ridiculous even in this chip/car shortage crisis! That total amt would exceed the value of the car after 36 months. Why lease at that point? Might as well buy it out right. They said it was because supply was low so they were up charging- but even with that being true, the price was abusive to the consumer & is taking extreme advantage. They would not honor the online promotion for the car which was cheaper, which was also confirmed on the phone prior to visiting. Why not just be more upfront on the phone & save me a trip? I also did not get the lady I had set up an appointment with on the phone. Got some random guy when I showed up at the dealer. Made me wait over an hour for that offer & would not budge. Then made it seem like I was crazy for not taking it or like another dealership was scamming me when they offered me a way lower deal on another car (was a Hyundai dealership). The dealer at this Toyota was so unaware of competition at other brands. He also lacked basic knowledge on the car we were looking at there. Hyundai was way more realistic & offered a way better deal. Was not a pleasing experience at this Toyota, to say the least. Very scheming vibes. Stay away. read more

Terrible customer service. No respect for their customers. Very shady practice, even their service and auto location is shady, telling customers they can only go to their service center, that other Toyota service center will mess up repairs on purpose. Avoid. Also double check the end receipts, Aries threw some things I didn't ask for and paid over $10,000 more than what was wri Update: I've spoken to you in person Chris, no thank you. You Told a few people who have had bad experiences in the past, here's your card but when called no answer or call back..shock. Terrible business practice. read more

Very disappointed. We just moved to Washington Heights and were excited to find out there was a Toyota service location near by. Went in to get a tire checked for losing air. "Hector" started pushing things I didn't need or come for. I just came for a tire check and FREE TOYOTA CARE SERVICE (I'm still under 2 year Toyota care) My wife went to pick up the car and guess what, the bill was $300 plus! Worse experience ever. Going back to Toyota Plaza, I don't mind the one hour drive. I prefer experience excellent customer service. And now the kicker: after honestly filling out the survey on how I experienced the service, "Hector" sends me a sarcastic text saying "thank you for the bad review even though I asked you to give me 5 stars and perfect review, and have a good weekend". Meh... not for me. WILL NEVER RETURN! read more

I have been shopping around and doing my due diligence in leasing a new RAV4. Yes there is a global microchip shortage leading to a shortage in new cars. This dealership's website had a promotion for a 36 month lease on a new RAV4. I called the dealership's number and Melanie confirmed that they were honoring the deal. I came into the dealership on this premise but once I came to the physical location the sales rep denied me this. I was angry that there was no honoring the deal and the sales rep still was pushing to make a deal which made me furious. Yes I ended up taking a lease at full MSRP but at another dealership even though I had to make a deposit on a car and wait. It's a matter of principle. Buyer beware. read more

Was looking for a Toyota Tundra TRD for my big move out of Woodlawn (The Bronx). After watching the recent behavior of one of their salesman I would not even think about going in and looking deeper or even possibly ordering one in the future. Unreal behavior by one of their salesman. Take a look at my profile, I'm no street thug. I am professional person. I had driven by a few times to look at the selection but after a little research I came across a video of how at least 1 of their sales team behaves. A review before mine shows the actual picture of this event taking place and description. Latino with glasses and other details. Unreal racist comments had me stunned to say the least. There's no way in hell I'm dropping 60k on a vehicle at this location. I'll be taking the trip to Cortlandt to purchase my vehicle. VERY UNFORTUNATE AND NOW INCONVENIENT FOR ME. read more

Try and sell you things you don't need. 2017 Toyota prius only 34k miles. Just in for service and they try and sell a new aux battery for almost 500. No symtoms whatsoever. But they just tryed to say we'll only been lasting 8 years. But it only 34k miles. read more

Update: I emailed the email address Mike provided, and predictably got no response for four months. Clearly no one checks it, they just post it here to look like they addressed the issue. I should also clarify that there was no miscommunication or ambiguity about the state-mandated inspection that I asked for, specifically telling Franky I needed the inspection sticker. This wasn't done or addressed after the fact. They focused on the $4,000 repair instead of taking care of all the things we discussed. Finally it's worth adding that Fordham Toyota still calls me regularly asking for additional business ("your car is due for service...") without having addressed the above issues. This again shows what they're all about: making the fast $ instead of focused on customer service. At this point I'd reduce my rating to 0 stars if I could. read more

I dropped off my Toyota Prius yesterday 1/23/19 and while I have had acceptable service at Fordham Toyota in the past, yesterday was unfortunately not acceptable. I called the day before as my lock on my hatchback has been slowly not working well and made an appt. I dropped off the car right when they opened and was told that a diagnostic test would need to be run which would cost 249. I strongly believe that this should be warned that this might need to happen before the customer brings in the car. Had I known that this would be the case, I most likely wouldn't have come in or at the very least would have discussed with my husband before dropping off. When this was told to me at 7a, I signed off on it, as I had already taken the day off to fix the car. At that point I waited in the lobby for 3 hours waiting to be told that I could leave. After an hour of waiting, I asked a customer service rep behind the desk who told me that I had to keep waiting and that I had to be called into the office. I waited for two more hours before finally asking my original contact, who explained that I could go. He apologized for the miscommunication, which was appreciated. Also, during my wait in the morning, an employee consistently referred to me as "honey." At that point I left, and found out that the service for the lock would be 589 and other various repairs that were suggested were quoted to be, in total, approx 1900. On my last conversation with my repI said I still wasn't sure what repairs I wanted to do, was still waiting on getting word from my husband but that I would let him know, even if it was by text (he had texted me before at some point during the day). I got word from on my end that it was ok to get the lock fixed/pay the 589 quoted to me for that service. I was about to call Toyota to let my contact at Toyota know that service could be started. Before I was able to I received an automated "courtesy call" from Toyota stating that service had been completed. I felt immediately panicked by this call worried that service had been done without my authorizing it. I thought that possibly all of the services suggested had been done and I would not have the ability to pay for all of these services at this time. I called immediately and asked to speak to my Toyota rep. I was told that he was unavailable. I then asked to speak to a manager or any person and I was told that I could not. I was told that my car was ready to be picked up and that was all that the receptionist knew or could tell me. At this point, 6pm, I rushed to get back to Toyota before it closed. I arrived a few minutes before 7p and was informed that no service had been done except the diagnostic test. I was told that I could leave my car or take it. Even though the car's lock had not been fixed, I decided to take it as I'd already spent one day devoted to the task of fixing the car with nothing having actually been fixed and with so much miscommunication that I decided best not to continue at Fordham Toyota. I paid the diagnostic fee including tax for a total of 278. I called and spoke to the service manager the following morning who offered to waive the diagnostic fee if I brought the car back in. I would just pay for the price that was quoted to me to fix the lock. This was always the "deal." He offered to have the car picked up, which I appreciated. I declined the offer. The service manager seemed to fail to see that his team had failed as far as providing satisfactory customer service. He said that I was contradicting myself and said he could not meet my request that the diagnostic test fee be refunded as a courtesy for the failures in communication. In short, if you would like a day where your car is fixed in a timely manner, without being called pet names, without being accused of contradicting yourself and with any hint of transparency of cost, save yourself the time, money and hassle, don't ever go to Fordham Toyota. read more

Extremely unethical and dishonest Toyota dealership. They listed one of their certified 2011 minivans for $19,995 as part of a sale. Not too bad according to Kelly Blue Book. However, when I got there I was told that the sale price was based on a $2995 down payment with the remainder financed through the dealer. The conditions were not disclosed beforehand. In short, $19,995 was not the price at all when you consider interest. In fact, the actual cash price was almost $5000 more. WTF?? How about telling me this on the phone before I schlep down to the Bronx. Man, it's really hard to find good car dealerships out there. read more

Beware! This place has changed. Spring 2021 I purchased a car here and was well-treated. Late summer 2021, after my car was totaled by an oncoming car, Fordham asked 33% more for a new car. No negotiation, no call back. What an insult!!! What greed!!! Fordham is now affiliated with Manhattan Toyota and Bay Ridge Toyota, also well-known for deceptive practices, bait-and-switch and aggressive sales and repair ploys. Much happier elsewhere!!! read more

Financed a rav 4 in July of 2021, 2 months later spent 3k for a hybrid malfunction, fixed by Toyota. Now two months later the malfunction light is back on. Came in to Toyota and they saying I have no options , leaving me driving a car with a dangerous malfunction . Manager was very nonchalant giving me sarcastic answers. Been coming here since 2017. Brought 4 cars. And now I'm stuck with a high bank loan and an unreliable car. read more

Great experince, the definition of professionalism. Would recommend to any one in the market for a new or used car. Even the sales person was amazing. Attentave to all my needs. Everyrone from BDC department to General manager were great! Thank you! read more

This review is about a salesman only. I recently saw a video on YouTube and the salesman was very unprofessional. I can't see why you would have him working there. He definitely put your dealership in a bad light. I for one will never buy from that dealership and will let others know to be cautious if they are considering it. read more

They currently have a special online, that specifically says there is inventory in stock for the Toyota Corolla until Oct. 31. After speaking with a representative, she starting doing the whole run around about how its not in stock and might arrive within 5-7 business days, but then again it might not. So why do you guys advertise it if clearly are being shady and will not honor your own deals? And not only that, she went ahead and put the manager on the phone who said the the representative was right and I was wrong. I let her know she was full of crap and I am glad I made a call before anything. These people are scammy from the start lol. don't even bother. I would highly suggest doing your research, calling first and understanding that the words that come out of their mouth will be full of garbage. Thank goodness I have common sense to not buy into b.s. car dealerships (too many to count), thats going on. Also they have poor attitudes and obviously don't care about customer service. read more

Fordham Toyota - Car Dealers Near Me - Bronx, New York

Hector was a good sales person, went way beyond to help me out drive the brand new C-HR. I didn't had the appointment but he straightaway greeted me and work out with the whole process of buying the car. I highly recommend him. read more

(Tuesday 5/28/2019) I found the EXACT car I was looking for, color model year mileage, online at Fordham Toyota for a great price. I immediately emailed them asking if the car is still available in which Bianca answered yes. I then told them I can not make it that day but I can make it the next day at 7:30 pm and asked if credit card deposits were accepted. They answered back with a calendar appointment invite and said yes credit card deposits are accepted. End of emailing. (Wednesday 5/29/2019) I drove 1 1/2 hours to go in and look at the car and buy it in full. As I walked in for my scheduled appointment and sat down with the salesperson Alonzo, the only good thing about them, we watched the car show up in front of the dealership and drive off. Was sold just before I showed up. Found out when I was there that I could have given the deposit over the phone and not in person. I was never informed of that via email even though I specifically asked if they take credit card deposits. I also wasn't informed before driving that long, told them I was coming from long island, that someone was in the dealership that day buying the car. Wasted almost 3 hours of driving for all this. They have a real disconnect between the people answering the emails and the people on the sales floor. (Thursday 5/30/2019) I have received 2 emails, 1 asking how my visit was and the other promotional. I never signed up for promotional emails. I have also received a call/voicemail asking how my visit was. I am giving this place 1 star. BUT I would highly recommend Alozno. He was the only person there that seemed concerned and annoyed as well. He also did not try to push another car onto me which I appreciate me. He only asked once and when I said no he never asked again. He took my information and said he will be putting a request/order to try to find another one for me and will get back to me in a few days. I will update this review as it goes. If he somehow finds one then I will change my review read more

I should have looked at the reviews here before going. First of all no COVID precautions, the staff doesn't wear masks. I was taken in a car to pick up the car for a test drive with 3 staff members none wearing masks. Bait and switch on the price and they wanted a $5000 markup using the chip shortage as an excuse. They also stated over the phone that they are paying 20% over on trade, it was more like they took off 20%. I showed them the trade-in value on KBB and they did even care. At this point, I knew it was time to walk out. Do yourself a favor avoid this place like the plague, read more

I knew more about the brand than their salesman. & the way the car was positioned in the lot seems as if they were purposefully trying to hide imperfections in the cars paint job. Overall I do love the car. Payments a bit high but what can you do? read more

I am very pleased with the level of service I received at Fordham Toyota where I purchased my Camry. I worked with Marcos Pena who was knowledgeable, courteous, genuinely nice and patient. Prior to my appointment with Marcos, I'd already visited 4 other dealerships. I was taking my time to make sure I was getting both the best possible price and service. I didn't want to give my business to a place that I wouldn't want to return to as a repeat client. Initially, I honestly had no intention of buying when I met Marcos as I was still doing my due diligence. But after interacting with him, I decided make a deposit. He answered all of my questions, was easy to communicate with and available for the after-visit follow-up questions. He was upfront about the wait time due to the chain supply issue. When my car finally came within the time frame he gave me, he went through all the features one by one clearly. I appreciated that he knew what he was selling. Even after completing the sale, he continues to be available for questions as I get to know the car. I highly recommend Marcos and I would definitely work with him again! Thank! read more

Basically, the service dept of Fordham Toyota (FT) is too much sales and not enough service. Bought my car (Camry Hybrid) from FT a few years ago and to be safe (since it is a hybrid), I have been going back annually for maintenance and state inspection (not withstanding that they seem to charge a premium for every little thing). I brought my car this past Wednesday to FT for such annual servicing. As is typical, I drop it off when they open and pick it up at the end of the day. At 10 a.m., the FT service rep calls and tells me that the car is fine, including engine, transmission, tires, etc., but that the hybrid battery system needed maintenance and it costs $900, but out of the generosity of FT, I will get a 10% discount. After some back and forth to find out why such hybrid battery flush costs so much, I told him to go ahead and do it.. After paying close to $1000 at the end of the day in order to pick up the car, I found one of the tires to be flat each morning since then. This is the second time in last couple of years (and I just replaced the set of tires with Michelins in 2018) that I had tire problems within one month after the FT servicing. read more

Go talk to Alonzo for the best service when purchasing your Toyota. The best thing about him is that if he's slightly unclear and you've done far too much research he's able to listen and help! read more

Great customer service se Fordham Toyota. Staff is always very courteous and super responsive, calls back promptly and honest about work suggested for my car. read more

Update 8/19/15 Fordham toyota has still not contacted me yet. I still have no reimbursement for the tires as they said will mail to me. Very poor customer service and unsafe vehicles. I will save our emails and conversations for future reference. Will contact the owner of fordham toyota soon. read more

Dealing with Frank Caputo was so refreshing. I had a number of bad experiences with other dealerships trying to purchase a CPO highlander XLE (bait & switch / additional undisclosed fees). Frank assured me (repeatedly) that there would be no additional fees tacked onto the agreed upon price and he kept his word! The salesman Kelvin took me for a test drive and completed the sale in a little over an hour. There were a couple little dings that Kelvin offered to fix in the couple days until I pick up the car. I couldn't ask for more. It was a terrific experience which renewed my faith in used car dealers. Thanks Frank & Kelvin!! read more