Very kind owner - patient and provided great advice on options and pricing. Really good experience!

I love this jewelry store. He has been in business for more than 40 years and I have been coming here for a very long time. Unfortunately I went by today and they are no longer in business. Sad to see this go. read more

I had my wedding set placed on a new ring, and the owner did an absolutely amazing job! He also resized two rings for me and revised them beautifully. The quality of the work was excellent, and he completed everything in a fair amount of time. What I really appreciated was his honesty he didn't overcharge and treated the work with great care and professionalism. If you're looking for someone you can trust with your jewelry, I highly recommend him! read more

I've been taking my jewelry to Franco for 40 years. He's a master, his prices are reasonable, and he can handle very specialized work.

Watches battery changes, great value, fast service. Definitely will come back again, to fix some chains.

This place has been around for decades which speaks for itself. Franco and his associate were very honest and helpful. If you need appraisals or plan on buying a special piece of jewelry, consider them first. I'll be back again when in town. read more

They repaired my wedding ring after it had been cut off my finger after an accident. They were very sympathetic to me and repaired the ring beautifully. I got it back and it was polished and sparkling again. It fits perfectly! I am very pleased with the service and recommend the staff highly. Honest and professional. read more

Got my watches bracelet fixed less then is 5 min. Great owner and service overall, would recommend to anyone. read more

Brooks Jewelers - Jewelry Near Me - Santa Clara, California

Fixed bent earring post - 10/10. Only took a few minutes.

Still the best jeweler around. Sincere honest, great work & amazing jeweler by far. He recently made us new classic platinum rings for our wedding in May. Fairly priced & reasonable, he does an excellent job. Franco is truly gifted & one of a kind. read more

To Brooks Jewelers, Would like to talk to the owner regarding some jeweler I would like to pick up. Please call Lynn. Thanks you. read more

We went it to have our watch adjusted recently and often go to have watch batteries replaced, we are always provided excellent service. They have been here forever and a day and we will keep going there as long as they are around! Thank you for the great service. read more

I am so happy that I stumbled across Brooks Jewelers over 15 years ago. I have bought several pieces from Franco and now my son has continued the tradition. He just picked up the engagement ring today. I highly recommend going in and seeing Franco for his customer service as well as his beautiful jewelry selection. read more

We had a tight turnaround to get a bracelet fixed. Even though they weren't able to make it, they didn't charge us. Really made a big difference. read more

Fiancé and I wanted to get our ring fingers sized -- we went in and the owner helped us try on different sized bands. He gave great recommendations, tips, and questions to ask about our rings. The owner was so kind and helpful. Highly recommend going here for anything. read more

Excellent service to all customers! Went to get my ring resized and the owner helped to reshape my ring at no cost and confirm resizing wouldn't be feasible to get the ring over my knuckle. He could have easily resized, charged me, and sent me on my way but I appreciate his transparency and will be back in the future. read more

My wedding band lost a stone and after reading a ton of Yelp reviews I took it here. The owner took a look at my ring and recommended replacing all the prongs so I wouldn't lose any more stones. Three days and a VERY reasonable bill later my ring is like new! He asked me to bring it in every few years for a cleaning and check-up, and I sure will. This is my new go-to jeweler. read more

No one is better than Brooks Jewelers for service, honesty, and quality. Franco is a genius and a master jeweler. He has reset many pieces for me. I have bought many pieces from him. All the stones are of beauty and quality. He is extremely honest and I would trust him with any piece of my jewelry to repair. His prices are fair to say the least. He goes out of his way to find the perfect piece or make it for you. He is patient and lets you take as long as you need to look and decide. I cannot recommend him enough. He is one of a kind! This jewelry store is definitely a find! read more

Had a few rings worked on this past week. Resizing, and repairs for 3 custom rings that needed some tlc. We were quoted on the spot with rates that were affordable and reasonable. Service was very friendly, honest and helpful. He made suggestions for the repair to make sure we wouldn't have issues w a loose diamond in the future and he made sure we were satisfied with the resizing and repair work. Thank you Brooks! Will definitely use their service again in the future for any jewelry needs. read more

What a wonderful find! As soon as I walked in I spotted an impressive selection of loose gemstones to my left and was mesmerized. They have stones I have never seen before- and they opals are absolutely stunning. The owner came around and answered my questions patiently as I went stone to stone- all of which was not even the purpose of my visit but I couldn't help myself. Their prices are VERY reasonable and the craftsmanship on some of their pieces are truly remarkable. I'll be back! read more

Franco has been in the business for 50 years- that, alone speaks volumes. His display cases are filled with beautiful rings and things at superb prices. Three women I know decided against "The Blue Box" (aka Tiffany Triple Pay) and bought beautiful rings at Brooks! Had two diamond bands clearned while Franco fixed a gold necklace and had a diamond /emerald ring fixed...an antique, the prongs were "melting" (my words) Franco is trustworthy, honest and has great prices! Very popular - for good reason. read more

Walked in needed new battery's for a couple of watches and was surprised on how good the prices where on a lot of the items they had for sale. Very happy with the services! The jewelry is nice and great prices. read more

Brooks Jewelers - Jewelry Near Me - Santa Clara, California

Wow we found this place through Yelp after a horrible experience plus legal issue with Brilliant Earth.. We got our small diamond replaced from Brooks Jewelers for half the price Brilliant Earth was quoting in 1 day. The people here especially the owner are very nice. The owner told me to bring my ring there to get it clean ever 3-4 months so they can make sure the prongs are in good shape, we didn't even get the ring from them and we wish we did. They care for every customers walking through their door. I'm so impressed. Brooks Jewelers will be the place for all our jewelry from now on and will make sure to tell all our friends and family about this amazing place They have very nice collection of color gem stones, which we didn't know about when shopping for our pink sapphire ring. read more

What a gem! I can't say enough good things about this shop. Love Franco and Brooks jeweler and thanks to Yelp for helping me find them! Been next door for ramen many times and never really noticed the shop. When it came time to get our wedding rings, Brooks showed up first in my Yelp search. So close to home and Franco made me feel like home the first time I went in. Larry made my ring in house to fit my engagement ring perfectly and Franco was so patient getting the husband's ring to the right fit. So proud to have such wonderful local business in Santa Clara. Now looking for excuses to visit these lovely people again :) read more

I came in to get two watch batteries replaced. The lady at the counter greeted me quickly and Franco had the job done in 15 minutes. I also needed to get my wedding ring re-sized and they were able to work with a complicated multi-piece custom ring. My wife is so happy I can wear my cleaned, shiny ring again! After I loose more weight I plan on coming back for that service again. read more

This is a rare and excellent shop... exquisite jewelry, courteous service... knowledgeable.

Thank you Franco for continuing to serve your community. I have several pieces from Brooks and will continue to purchase beautiful one of a kind pieces of jewelry. Support small local businesses. read more

Love them! Franco and his staff are the best in the business. They took my husband design and created our beautiful wedding bands and my engagement ring. Over the last 8 years later,They have clean adjusted and check the ring and setting. Just got off cleaned it looks brand new. read more

Brooks Jewelers - My wedding set. Looks brand new! - Jewelry Near Me - Santa Clara, California

Absolutely love this place! Today is the second time I have came here, and I have not been disappointed. Love the workers, they're super nice and helpful! My mom recommended me this place (this is where she gets her jewelry cleaned), and I am glad that she did. To make a long story short, you need anything done that has to do with jewelry this is the place to go! LOVE this place!! read more

Very knowledgeable in high end watch repair (Rolex repaired), diamonds, semi & precious stones. Very friendly and prices reasonable. Been going to Brooks with my mom as a young girl and continue to go even after i have moved out of the area because of the owner Franco. You can't beat his superb customer service and quality of care to each of his customers. Thanks Franco! read more

Best Jeweler in the Bay Area. I have dealt with Franco for 18 years now, and my wife is a walking , talking advertisement for Brooks Jewelers. I always go to Franco for Quality product, sales and service. He is the best. read more

Franco Roma and team are the paragon of customer service! I met Franco four years back when I was looking to sell some gold. He gave me a price that was better than I was expecting so we did the deal and I decided to come back for my now wife's engagement ring. Franco worked with me over the next couple of weeks to create a one of a kind ring which my wife still can't stop saying how much she loves three years later! I've since purchased our wedding bands and a beautiful necklace for my mother's 60th birthday. Each time I've enjoyed the experience. I honestly look forward to getting our rings cleaned so I can chat with Franco about food, travel, real estate, or town history again! read more

Visited Brooks Jewelers to change the batteries on a watch. I had no ideia where to go so this seemed to be closest option. The service as really friendly, fast and the prices were good. Recommended! read more

Brought in 4 watches to have batteries changed. Quick courteois service with a smile, and did not break my bsnk account. Highly recommended. read more

Franco is amazing! It's great to talk with a jeweler about what you need, and have someone who is genuinely more concerned about providing the piece of jewelry that meets your needs, rather than making a sale so they can become a sales manager for their store. It was great to deal with an honest man who would be real with you about the quality of the pieces you are looking at. Very reasonably priced, and willing to work with you if you know what you want. Great guy! Very Old School! The kinda guy that if every business owner was like him, the world would be a better place. Franco for President! read more

I have bought from Franco to get great gifts for my wife. He really knows how to listen and help you find a special gift. I really like the quality of his jewels. Seems like he always has something unique in those display cases. The repair shop is also great He repaired my wife ring that was bought at another shop, many years back read more

This place is absolutely the best! I have been there many times and bought beautiful jewelry from them for years. Most recently We had them make a custom ring to go with my wedding ring for our 25th wedding anniversary. The work they did was beyond anything I could imagine. I love it so much and can not stop staring at it! Thank you so much for being the only jeweler around that I can count on every time! You went above and beyond to make my ring perfect! read more

Mr. Roma is the most sincere, caring person in this industry! I went in to drop off my husbands watch and a pink sapphire ring fell in love with me! It whispered to send pictures to my husband and I recieved the ring for my birthday. When my husband who has been going to Mr. Roma's since he was a youngster inquired, Mr. Roma remembered exactly which ring had chosen to be mine. The sizing was way too small for me and Mr. Roma sized it to perfection and cleaned my other ring which now sparkles! It's always an absolute treat to go to his store and know before you walk through the door that there will be great conversation and customer service. read more

About 1 month ago my car door closed on my hand. Luckily my hand was fine but my wedding ring was not. I went to the mall store where I purchased it from and they told me repairs would cost right under $1,000 because it was basically ruined (bent/crushed ring, diamonds were lose and fell out)!!! I was so upset but I decided to take it to Brooks since they have done repairs and cleaning on it in the past. I was a bit nervous but after hearing the cost to fix it I WAS SOLD!!! I was quoted less than half the price the mall told me, not surprising! After 1 month in the shop (took lots of work) I picked up my ring on Friday. I AM SO HAPPY!! They did an amazing job! My ring looks completely new, you really can't even tell it went through so much! I will recommend them to every one! read more

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Need a battery replacement for my watch. Dropped in there on my way to lunch and 5-10 mins I am already walking away with my watch. Franco was very nice, friendly and professional. Very reasonable pricing too! I am very happy with his service. read more