This place saved my dyson vacuum. I've had my dyson vacuum for about 6 yrs. No service, just use over & over and expect it to continue to work without any services done. It had a weird noise & had NO suction. I called Broomfield Vacuum and they checked my babe out, sent me a text message of what was needed and PRESTO a week later ready for pick up. She is all clean I really don't want to use it & at a very reasonable price. read more

It may be a bit further to travel for me, but this is definitely my new Vacuum store. What a difference from the Longmont Vacuum on the Westside of Main Street. Phil adjusted my Riccar while I waited and replaced a part so the hose would not flop around. Very friendly service. They sure know what they are doing there. Not Longmont Vacuum. I highly recommend Broomfield Vacuum on Nickel Street. Thanks to Sadie too for being a sweet shop pup. read more

Took in my vacuum to make sure we got the correct sized belt. The service tech not only tried to convince me to have the vacuum serviced for $200, but gave me the wrong sized belt. Thank goodness I did not get the $200 service if they can't even get the belt size correct. Needless to say, I will not be back again. I'd return the belt, but it is not even worth the hassle. read more

I brought an Oreck vacuum cleaner to Broomfield Vacuum center and they fixed the problem on the spot. They didn't try to upsell me and fixed my problem quickly and at no cost..Apparently the belt on the machine was worn out. The technician fixed the problem...and at no cost...What??? Thank you for good old customer service. I will never go any other place read more

Excellent customer service! Very peaceful environment. Great product and we'vehad our vacuum for 4 years strong now with absolutely no problems! The Barhite Family is awesome! read more

They were unable to fix my sewing machine, then claimed it was my fault by condescendingly claiming I'd developed a loss of "muscle memory" and forgot how to thread it overnight. The machine would work for a day or a few hours after I got it back, then start seizing up again and trying to pull the fabric into the feed dogs. The shop never fixed it. Update: I appreciate that Broomfield refunded my cost. According to my last communication with them, we were at an impasse with them claiming the fault was mine and they were willing to "teach" me how to thread a machine I'd been threading for 25 years. I'm very happy we were able to close this out. read more

I love the Broomfield vacuum center. They are family run and they go out of their way to give you the greatest service. I bought a Riccar vacuum from them a couple of years ago. If it ever need service they do it at no cost (Plus the model I have includes free lifetime belt warranty) I brought my vacuum in today because the cord had gotten snagged and I busted the roller on the bottom, they fixed it quickly, at no cost and even switched the bag out! Great friendly service! read more

They were fast and good and left my vacuum like new!! Would go there again in a heartbeat.

A very friendly customer service experience! This business is family owned and operated. Dave helped me out with my Miele vacuum which had a clog and advised on warranty information. I appreciate the extra time he took with me to explain my machine and the quick turnaround time as I have 3 kids and a dog and thus have a lot of regular vacuuming to do. They were also very welcoming to my kids which is always appreciated and puts me at ease. Thank you! I'll be back. read more

Broomfield Vacuum will be my vacuum store for life. Before finding this place I was a huge fan of Dyson. Broomfield Vac took care of our needs as long as we had that machine. But the day it was time to move on, they talked me into buying a Riccar, a brand I had never heard of. If you think that your Dyson is the best vacuum ever then you have not tried a Riccar. We purchased their low end model upright for less money than a new Dyson and it was amazing the difference it made. But if you are partial to your Dyson and want it replaced, no worries, they will match the price. Great, honest, inexpensive, quality shop here and customer service second to none. read more

O have a 8 year old Dyson that has never been serviced. Hell I didn't even know where the filter was on it that needed to be changed/washed every 6 months (well now they recommend 3 months). Anywyas for $49 they gave my baby a tune up, cleaned it all out and washed the filter (that apparently was still in great condition being never touched). Will totally go back again for tune ups on my vacuums! read more

I took my 5 year old Kenmore cannister vacuum here b/c it was making a loud noise while vacuuming. The owner immediately found a filter I didn't know about and it hadn't been changed in five years. I got the standard service, my vacuum looks great, runs quieter and has better suction. Well worth $60 every other year. read more

I had need of a new belt for my old vacuum. I couldn't seem to find one in the usual places so I stopped into the vacuum store. The helpful owner looked at what I had brought in then told me it was likely not the belt that I brought that wears out but the other one. He gave me the belt that I needed, no charge, and told me if I needed help installing it to bring in my machine. I installed the belt but found it still wasn't rotating the brushes. I loaded up my vacuum and because of his previous invitation I took it into the shop. He took a few minutes to inspect my installation then made a few adjustments that I had overlooked. Thanks to this nice man as is well. I would definitely go here again and encourage others to visit this shop as well. read more

They did a great job on my Dyson DC 15. Found a bad wiring harness and it cost me less than $40 to fix. Very friendly and helpful

I brought my vacuum here to be cleaned the first time in 5 years. Sorry if you found some rats and fleas in it. They suggested I get a new filter which was much needed. It only took about 3 days (mostly to order the part) now my vacuum is back and good as new! If it remember correctly it was around $60 which was worth it for the deep cleaning they did to it. Cheaper than buying another vacuum. Now if they will include vacuuming my house for me, that would be a nice touch :) read more

I can't even begin to express my satisfaction with Pete and his wife at this little vacuum shop!!!! I have been going to them for years. I have a Riccar Supralite (which I HIGHLY RECOMMEND!) I have bought a few from Pete now. I clean houses for a living so mine gets used way more than the average person. They are always so helpful, kind, and totally HONEST(I've been to other vacuum shops where all they want to do is sell you a new one and not fix your current one, so they lie and say it can't be fixed). They aren't pushy in any way. I just brought my vacuum in cause it needed a new power cord (among a few other things). Pete fixed that in a very timely manner, and even cleaned up my Vacky!! It looks so much better than when I had dropped it off. He always goes above and beyond the expected service!! And best of all he has the most reasonable prices around!!! I will always return to Broomfield Vacuum!!! Life long customer here!! THANKS!!!!! Promise you won't regret taking your vacuum there or buying a new one from Pete! read more

My treasured Dyson DC17 suddenly wouldn't stay on. It's 8 years old and only needed one replacement issue. Sooooo, when I was advised of this certified Dyson repair facility, I called and was able to get it there one day, and picked it up the next day. I didn't spend a fortune and had the privilege of becoming a new customer. High level of integrity, professionalism, and personable patience is the hallmark of this wonderful business. I'd recommend them, very highly, to anyone wanting the best service with very reasonable expense. HUGE KUDOS1 read more

I own a cleaning business and buy all of my vacuums from Pete. He has great prices and great customer service! I also use continued services, like repairs and maintenance, which he always does in a timely manner. I love working with Pete and his wife, and would not go anywhere else! read more

Great experience. Dropped my defective Dyson off and got a call the next day that they were able to do a simple fix that didn't cost me a dime. Super fast and friendly. It's the kind of old-school business that I wish I could see more often. I'll definitely be back because of also watching the service that was given to the lady in line in front of me. The repair cost was only 30 dollars for her, which seemed to buy her a tune up and cleaning. Anyway, I recommend this place. read more

Great folks to do business with. They are extremely knowledgeable about their products and vacuums in general. They took the time to answer my questions. I purchased two vacuums recently and couldn't be happier with the price and overall process. I highly recommend this business. read more

Pete is awesome to deal with. I'm fairly handy myself and opted to purchase some parts to fix a Kirby that's almost as I am instead of leaving it over the weekend for pickup when they open again Tuesday. Pete was still incredibly helpful and went through a brief diagnosis of what might be broken and warranting replacement. read more