1. Brow and Wax Wizard

    1. Brow and Wax Wizard

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    Plano, TX

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    Brow and Wax Wizard

    4.7 (179 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Brow and Wax Wizard

    Eyebrow services

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    Email and text appointment reminders I received from Brow & Wax Wizard the day prior to the appointment.

    I booked an appointment in advance for my daughter, who has only ever received services from one specific esthetician. The appointment was confirmed through email, and we also received both text and email reminders. We arrived at 12:03 PM for a 12 PM appointment. After waiting 23 minutes with no communication, I called the Brow and Wax Wizard phone number. Only then was I informed that the esthetician I had booked would not arrive until 1 PM. During that call, the woman who answered said, "We do walk-in appointments." I am aware of that option, but if I wanted a walk-in appointment, I would have done so from the start. I booked in advance specifically to avoid waiting. She then offered to perform my daughter's services herself. Five minutes later, she returned to tell me it would be another 15 minute wait. This was confusing and frustrating...why offer a service that could not be accommodated? My daughter was finally seated at 12:50 PM, nearly 50 minutes after our scheduled appointment time. This is not how I expect to spend my Sunday afternoon...sitting on a couch for almost an hour despite having a confirmed appointment. If the esthetician was not scheduled to arrive until 1 PM, the 12 PM appointment should never have been available to book. Given the multiple confirmations and reminders sent by Brow and Wax Wizard there was ample opportunity to notify us of the delay in advance. The responsibility for accurate scheduling and communication should not fall on the client. Appointments should reflect actual staff availability. To be clear, the esthetician we originally booked with does exemplary and professional work. This review does not reflect her services or performance in any way, but rather the scheduling and communication issues at the business level.

    Hair
    Ainaz A.

    I just walked in and asking for hair. They gave me Great service and great price. Thank you fariba

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    8 years ago

    Sahar is an amazing waxer, she did my Brazilian was in only 8 minutes!! She always does a clean job and is always on time!

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    8 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Maya was amazing!! I got a Brazilian & full legs done, less than 30 minutes in & out. Definitely recommend, great price & service

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    8 years ago

    Business owner information

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    Sahar S.

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    8 years ago

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    7 years ago

    This place is wonderful! The are so fast and efficient, and the price can not be beat! Everyone is incredibly friendly.

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    8 years ago

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    8 years ago

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    8 years ago

    Two lovely lady can take care of your Brazilian wax in perfection and the price is fantastic!

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    8 years ago

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    Page 5 of 5

    Ask the Community - Brow and Wax Wizard

    Does a full body wax include everything from the neck and down?

    Yes! A full body wax typically includes most areas from the neck down. 😊

    View All 4 Questions

    Review Highlights - Brow and Wax Wizard

    Will DEFINITELY be going back AND recommending her to others and I don't mind waiting for her AT ALL!!..

    Mentioned in 12 reviews

    Read more highlights

    Hair Rhythm Japan

    Hair Rhythm Japan

    4.8
    (55 reviews)
    3.6 mi

    Terry is a master when it comes to his cutting technique. I've always had thick coarse hair that…read morecan get really heavy and shapeless. Terry has a way of cutting and thinning it out so that it lays smooth and creates a natural framing style for my face. It almost changes my texture as my hair has a tendency to fall into these beachy style waves, unless I blow dry it straight. Before those waves would be half straight/half wavy due to the weight of my hair. For my thick hair girls, I highly advise to try a Japanese hair cut once in your life and see if it has you coming back. Be sure to bring an inspirational photo to help show what you are looking for. The salon is located inside Ovation Salon off of Dallas PKwy (behind Sixty Vines). He plays very relaxing traditional Japanese ( I believe) music while he cuts.

    Terry did a wonderful job with my haircut! I haven't gone to a salon in YEARS and after a lot of…read moresearching decided to go here. Prices were very reasonable in my opinion. I only got a cut and it was around $60. The place is very easy to find and he works in a little suite. I showed Terry my inspiration picture and he executed it perfectly! He did go a little shorter than I originally intended but I still loved the cut regardless. Was super gentle when washing my hair. We didn't really converse during my session but I didn't mind since I can tell he was concentrated on his work. Schedule ahead if you plan to see Terry since he gets booked out about a month or so in advance. If you ever need a good hair stylist that will execute your wishes, go see Terry!

    Photos
    What I asked for (medium length layers)
    What I asked for (medium length layers)
    What I asked for (curtain bangs)
    What I asked for (curtain bangs)
    New hair cut from long hair cut before

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    New hair cut from long hair cut before
    mitsuru-hairmates

    mitsuru-hairmates

    4.6
    (65 reviews)
    3.4 mi
    $$

    Unfortunately I didn't have a good experience. It felt like he was in a rush. I came into the…read moreappointment right on time, went into the room and see he was still chatting with a guest. I said sorry and stepped outside. They continue to chat, I waited outside for around 8 more mins ( I was about to leave, now I think about it I should have). He washed my hair and used the towel to quickly dry it, immediately use the same towel to wrap around my neck. Since the towel was damp, that immediately triggered a rash on my neck. He cut my hair while my hair was dripping wet, dripping water wet. I was shocked and thought what? The whole time it felt like he was rushing me and rushing to the next appointment. Blow dried my hair quick. Since the customer is immediately lined up the next, When I left my hair still hasn't fully dried. I have to go back to the salon and ask him to use a blow dryer again because it felt damp. For what I paid $60 it felt unprofessional.

    A friend of mine referred me to this place about 4years ago. It was great and excellent cut!…read more BUT about a month ago I came in town to visit friends and went back to this place for just haircut, it's just an ok spot. The area for head lying down and washing/sink looks messy, unsure was not cleaned or just some scale-forming impurities that haven't been taken care after years. Then the haircut, feels like he's in a rush. I addressed just a little short for my front but turned out way too short. When I went back home noticed some missing spots on the two sides as well... For how much you pay for and how it turned out, it's a little disappointing. I guess it's common nowadays for paying high price and get an ok quality service. Just don't expect too much of it.

    Photos
    mitsuru-hairmates
    mitsuru-hairmates
    Rash

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    Rash
    ColourTress Hair Studio

    ColourTress Hair Studio

    4.8
    (35 reviews)
    2.0 mi
    $$

    ** 6/27/16 I have since became a regular here that literally I can say" let's do something new "…read moreI'm open to anything" and she will just take over. It's never over the top crazy but it's definitely hair character and I love all my color changes and styles. ** she's opened my eyes to a lot of colors and styles that I thought I'd never be into. Sometimes you just have to trust your stylist and out your doubts from bad experiences behind. She's stuck with me now and it breaks my heart when I can't see her like ASAP ASAP bc I make changes to my hair like I change clothes! Living in Houston and driving all the way to Plano just for hair treatment is definitely my mini therapy ego booster vacation !!

    Yesterday was my second experience with Abby as my colorist, and I am simply bowled over by how…read moregood she is. I've been to many, many hair dressers, and have never encountered anyone with the excellent instincts that Abby displayed from the very start. Abby granted my wish-- making my very dark-brown, somewhat gray hair SCREAMING purple. Though we had to bleach first, I literally left with healthier hair than I came with. And though she could have charged me a LOT more to do my roots on my second visit, she recommended I wait (to keep my hair healthy) and found a deeper purple shade that I not only loved, but which blends perfectly with my roots. The thing with Abby is that she is not shy about telling you the truth. If she thinks you are about to make a mistake, she will tell you, whether it's picking a hair color that's wrong for your skin tone, a haircut that is unflattering, a process that is not healthy, etc. But this goes the other way too-- she comes up with amazing ideas for her clients that are artistic and creative. For example, I happened to mention that I've always wanted a pixie cut, but my last experience getting one was a disaster (i.e. the stylist didn't listen to me and did what she wanted anyway, which I ended up HATING). Abby got a mischievous glint in her eye and asked if I still wanted to do something like that. After she explained what she had in mind (a modified pixie that would frame my face and work with my natural curl), I was more than convinced. It came out even better than I imagined -- I get compliments on it from friends, family, acquaintances, total strangers, constantly! So, if you're looking for a stylist/colorist that will mindlessly do whatever you ask, take the fastest/easiest route, endlessly tries to shove product at you, and treats you like a number, then DON'T go to Abby. But if you want a talented, warm, hilarious, professional that will take the time to get to know you, understand your wants, needs and challenges, thoroughly explain everything that will happen (risks and benefits) and use every bit of her decades of experience to create a style that will blow your mind, then definitely GO TO ABBY! I promise, you won't regret it!

    Photos
    Pravana Magenta & Pink
    Pravana Magenta & Pink
    Body wave perm
    Body wave perm
    Platinum Contrast ombre

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    Platinum Contrast ombre

    Brow and Wax Wizard - waxing - Updated July 2026

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