Ramod is truly an expert! He was able to figure out the AC problem and worked to solve the issue in a timely manner. He also taught me a lot about my AC unit, which I appreciate. Browns Heating and Cooling provided me with great service! I highly recommend them to all in the Chicago area. read more

I would absolutely recommend Ramod and Browns Heating and Cooling. Professional, reasonably priced, timely, honest, kind and did a great job. Thanks Ramod for a job well done! read more

Just had a visit from Rahmad(sp?) to service my furnace and I couldn't be more pleased. First company was quickly responsive after my leaving a message and I was able to get an appointment within the next couple of days when I needed it. Rahmad called and arrived early within the service window and set about doing his work. He even washed out the humidifier pad frame (which I don't think had ever been done) and cleaned up after himself. The pricing is very competitive and the service I received was excellent. I have already referred them and will be calling again when I need service. read more

Of course the first cold day of the season my heat isn't working. When I called Brown's I was surprised that were able to send a technician out on a Saturday and an extremely busy day. They had an appt scheduled within a few hours of my call. The technician gave me a call stating he finished his previous appt earlier and could come by sooner if worked for me, which was fantastic! Ramod was extremely friendly, polite, and professional. He explained in detail what he had discovered and what was done to repair it. No hidden costs or surprises, service fee and repair was what was expected and quoted. Extremely efficient and effective service. I will definitely use Brown's again for any future heating and cooling service or repair needs. read more

Probably the most knowledgeable and thorough service I have ever received from a hvac company. I had a small leak on my evaporator coil and had several contractors come out and the only person to diagnose it properly was Brown heating and cooling. My system was about 25 years old and it was time to change it out. Ramod gave me an extremely fair price that beat several other companies by thousands. When the other companies couldn't figure out the problem they instantly jumped the the gun and gave me quotes for a new system. Ramod explained that I could just replace the coil and it would be cheaper if I did not want to invest in a brand new unit at the time. At the end of the day I went with a whole new indoor and outdoor unit along with a humidifier and HEPA air filter since I have really bad allergies. Installers came on time, did a very sleek looking install and were done in a timely fashion. I think the most important thing is, they were up front and honest which is very hard to come by these days. This will be my go to hvac contractor from here in out. read more

I would 100% recommend Browns Heating and Cooling for furnace repair. I purchased a condo in the summertime and thought the heat was working fine. Fast forward to 2 weeks after I move in and the furnace was blowing out cold air. I called another company and was told that I would need 2 new furnaces. He went so far as to say he wouldn't even turn my furnace back on because it was in such bad shape (scare tactic). I was obviously afraid and frustrated that my inspector didn't call this out. I called Browns for a second opinion and they sent 2 techs out (Gerome and Ramod) the very next day. They were professional, and covered their shoes before walking in. Long story short - they diagnosed my problem in 30 mins and I did NOT need new furnaces. On 1 furnace it was only the thermostat!! Saved me THOUSANDS!! I will use them 100% of the time going forward. read more

I have used Brow's heating & Air and will always recommend this company, they solved my issue of a plaster home with no central air. Brandon's crew installed a 2 ton system in our attic that sends air through the plaster ceilings without the need to tear my walls and floors to run ductwork. Brandon also offered an air purification system that has helped us sleep better, we have not gotten sick since the system was installed and the home smells claner. Call them before you sing with someone else, you wont regret it. read more

I highly recommend Browns Heating and Cooling. Enjoli was super quick to respond when I inquired about their services. She was easy to communicate with and got a technician out to our place at the time I requested it. The technician, Ramod, did a great job fixing our unit. Their pricing is competitive and I would definitely use them again in the future! read more

I can't begin to say enough about Browns Heating and Cooling. I had a problem with my central air unit and called for a technician. Enjoli was very responsive and sent, what I consider, the best technician out to correct my problem. Ramod was very efficient, knowledgeable and polite. I was thoroughly impressed with his professionalism and expedient service in repairing my central air unit. Browns Heating and Cooling is a company that you can trust and I definitely recommend them for your Heating and Cooling needs. read more

Excellent experience with Browns in resolving an issue with my heating system. From the time I called, they were at my house in under two hours. It turned out to be an easy fix, but regardless, the technician, Ramod, was courteous, efficient, and suggested some additional tips that would avoid the need for future repairs. Would definitely use them again. read more

I found Browns Heating and Cooling through Yelp. I contacted them because of the review and chose them over two others. I have worked with enough folks to know when you are getting a true professional vs the "fly by nighters" trying to make a buck. Ramod and Enjoli not only found time in the day to come out but got to the AC unit and repaired the capacitor within a couple hours of me calling - even though we had set up an appointment for the following day!!! The charges are reasonable and in line with the industry. We will now be using Ramod Brown for any issues we ever have for our home/s!!!! You will not be disappointed - tell Enjoli and Ramod - "Sal sent you~!" read more

I had a 17 year old AC unit replaced and Browns was efficient, accommodating of my schedule and very attentive to questions. I couldn't be happier with them through the whole process. read more

So I found Browns Heating on Yelp along with many other companies. The heater in my building was fast deteriorating and being in Chicago at winter time, needless to say, repair works needed to be prompt! I got replies from all the companies I contacted and found Browns to be the most competitive in pricing. However, I am most impressed with Enjoli, who was super patient when dealing with me (my tenants actually) as I am actually in CA and had to deal with repairing the heater for my tenants in Chicago. Enjoli was fast and efficient and had the technician at the building even before the time she promised. The technician was very friendly and knowledgeable and did a great job fixing what needed to be done. Enjoli even tried to help me save $$ by offering alternative payment methods so the fees are none to minimal. All in all, I would recommend Browns to anyone and am happy to have found Browns and will continue to use them in future! read more

I usually don't post reviews also but thank Elle for her rebuttal on my "neighbor's" poor review of this company. We knew what had to be done to our A/C and shopped around. Brown's literally saved us well over $1,000.00. We are so sorry for the unfortunate behavior of our neighbor and the way he treated Ramod. I wasn't at home at the time but was told by my husband that Ramod went the extra mile in every area. So sorry that he wasn't treated with respect. read more

I discovered Browns on Yelp as I no longer trusted the usual company I hired to clean and check my central air unit. They had tried to rip me off royally last winter over a repair on my furnace. I needed my central air unit repaired and I crossed my fingers and hoped I was right for calling Browns as I did so without the usual recommendation from friends. The Browns tech who responded (and I wish I could remember his name but I was so happy he fixed the unit I forgot it) was not only honest but he also gave me a solid assessment of my old central air unit and did not try to force any other products on me other than what I needed. The price for putting refrigerant in the unit was almost $100.00 cheaper per pound than at my old service. I am going to use Browns this fall for my furnace cleaning and I will also go to them when it's time to replace my old air unit. I am glad I called them. read more

I had a leak on my furnace control valve and contacted a handful of companies. Brown's replied with very detailed questions about the location of the furnace in my home, the serial number and wanted a photo of the gas service disconnection. I was impressed with and appreciated how much research they did in advance and this made me want to hire them. Their quote beat others by a very large percentage too and this was additional incentive. Repairmen gave me clear expectations of their arrival time. They were courteous and completed the repair very quickly. I would highly recommend this company! read more

I needed a thermostat installed the same day and they were able to come out and performed the install and did an excellent job. Would definitely recommend and use again. read more

I am very happy with my experience with Browns. The technician showed up on time, resolved the problem right away, and charged a very competitive rate for the service. Browns is a standup company, and I would highly recommend them to anyone in need of HVAC services. read more

Great install of a new system. Had a system that was 15 year old and went out. Browns AC was able to write me a reasonable quote and do the install the same weekend. read more

Browns Heating and Cooling was incredibly responsive, booking my appointment in less than 24 hours. The time was confirmed and they even called an hour before to give me heads up of arrival time. They clearly assessed the issue, walked me through the repair options and I didn't feel like I was being taken advantage. The repairs were fast and the overall cost felt justifiable. The guys were incredibly friendly too. I'd be sure to recommend Browns. read more

Super responsive and completely professional. Thank you for your recent help with my hot water tank needs!

These guys are great! I had been having trouble with my furnace, which was running intermittently and struggling to keep the place warm. They were at my place within a couple of hours of contacting them with a Yelp message, were very thorough and friendly, and fixed the problem quickly. Very reasonably priced and even followed up with me a few times to make sure all was running smoothly. Can't speak highly enough of the experience. read more

We were recommended to Brown's Heating & Cooling through our insurance company. We scheduled an appointment at 8:30 at night and the tech (Jeremy) was at our house at 9 AM the next morning. Jeremy was very knowledgeable about our problem and had it fixed in no time. He was so good, he did it by flashlight!! Our power was out due to a neighbor's tree being cut down. Didn't phase him one bit. Now we will have a nice warm house for Christmas. Thanks to Jeremy and Brown's for their great service!!! read more

Ramod did an extremely thorough job identifying the problem and fixing it. Pricing was good, tech was on time and the company was very easy to communicate with. read more

Brown's Heating And Cooling is a life saver. Being able to get same day service at such short notice was very impressive. With the Chicago temperatures dropping so suddenly and drastically back in November I was not prepared for the winter and so wasn't my furnace. I called Brown's and they had a serviceman out at my home within an hour. The serviceman was very respectful and courteous. He knew exactly what he was doing and had fun doing it with the telling of his funny stories about his dogs lol. Now my furnace is working like a champ thanks to this company. I will totally use them again as well as recommend them to others. Keep up the good work guys read more

Prompt and professional. Quickly addressed the issue with our AC, explained the issue, and didn't over charge us. We'll be calling them again. read more

I'll just cut to the chase, Browns Heating & Cooling is the best and I highly recommend them. Throughout the full life cycle of service, from my initial contact for a quote on Yelp until they drove away after my installation, they were professional, punctual, courteous, knowledgeable, sociable and respectful. My two 21-year old a/c condensing units decided to die out within three days of one another last week, due to irreparable leaks, so it was time for a replacement. Although, it's the end of the summer, I decided to bite the bullet now rather than wait until next spring to replace them. Needless to say, this is a huge financial burden, so I took time to research products and determine my needs before requesting quotes. Because I was working under a budget, I had specific needs and products in mind when I sent out a mass request on Yelp. First, Browns Heating & Cooling was the ONLY company willing to work with me on the criteria that I set rather than pushing other products or services that I did not want or need. Second, even though it may be a slower time of year for a/c service as the summer is ending, their technician Ramod came out same day within a few hours to inspect my units and offer up a quote. I must add that before entering my home, he put on "shoe slippers", which was a considerate gesture. Ramod was very friendly and answered all of my questions. The quote that I received was extremely fair and affordable. It wasn't low to the point that you would question the quality of service you were to get, but it was a rate that validated that there are a lot of unscrupulous companies out there who take advantage of unassuming customers by charging outrageous prices to pocket as much money as they can. The fact that Browns Heating & Cooling came in at such a fair price immediately earned my trust. I scheduled my installation for two days later (even though they were willing to come out the next day), and the person who I was corresponding with via Yelp/email during that time answered all of my additional questions in a timely manner. On installation day, Ramod and his coworker Jeremy arrived when expected. As with Ramod, Jeremy was just as great to work with. Ramod focused on replacing the outside a/c condensing units, while Jeremy took care of the evaporator coils in the two furnaces. They worked diligently and were in and out in about 3.5 hours. And with their clean up, you couldn't even tell that anyone was even here. At some point, my two 21-year old furnaces will one day need replacing. And I guarantee that Browns Heating & Cooling will be on my speed dial. If you need HVAC services, it's in your best interest to do your due diligence by contacting several companies, considering that each job is different than the next. But, if you have narrowed down your list and Browns Heating & Cooling is on it, then hopefully my testimonial will help guide you in their direction. And if for some reason they don't make it to your narrowed down list, I would question the criteria you were using. Highly recommended. A no-brainer! read more

Very disappointing. I had a furnace break down the night before Thanksgiving. I contacted Browns on the Friday after Thanksgiving for someone to come out and diagnose/fix the problem. I selected Browns based solely on the fabulous yelp reviews. The tech came out Friday, diagnosed the blown motor but could not fix it yet as he had to find the available motor and suppliers were closed for the day. Gave me an estimate of $1100-1200 to purchase and install new motor. Said he would call first thing Saturday morning after checking for an available motor at 9:00 when supplier opened and would give me an exact quote then before ordering the motor. He did not call first thing so I called him at 9:30 and left a message that I had 3 other quotes for the repair, but I was waiting to hear from him. (I had paid $75 for the service call to diagnose the problem, which would be credited if they did the work.) After not hearing back from him for a couple of hours, and it being Saturday and I had no heat for 3 days, I gave up and hired someone else. Browns then called at about noon and said he had the new motor and was on his way to my house! I told him he said he would call me first with quote and for approval before getting motor and that I had hired someone else by then. Also, out of the 4 quotes I received for the new motor and installation, Browns was $1100 - the other three were all in the $550-675 range. I told tech that his quote was about double of the other 3. He then lowered it to $850, but still was much higher and later than the other three. I got the new motor installed that afternoon by someone else for under $650. Was not a 5-star experience as I had hoped from the reviews posted. read more

This is an update on a review that I wrote earlier this week. A second person came to my home and educated me on what is considered a wall And window air conditioner. My home maintenance program which is American Home Shield does not cover wall units that are vented from the front and side.i thank Brown's for taking the time to return to my home. read more

We had a pinging noise coming from our outside AC unit. Another Heating & Cooling company looked at it for about 10 minutes said we had a bad compressor, and that we might as well pay the extra cost to replace the whole condenser and get a 5 year warranty. We were suspicious of this so we called Brown's H&C. They did a thorough diagnosis of the super heat and sub-cooling, said our compressor and condenser were fine, but we had a restriction caused by a bad TXV. The explained everything in clear terms which we could understand. Are we ever glad we called them! They were spot on with their diagnosis, made the necessary repairs, and the system works like a dream now. Had we stuck with the original company company we would have had a whopping bill for a new condenser, and would still have the problem! The technicians, Ramod and Rashad, were very friendly, efficient, and there was no question that they knew their business. Enjoli in the front office was very polite and helpful ordering and expediting the part we needed, all the while keeping us well-informed and accommodating with working us in their busy schedule during a very hot spell. We were extremely pleased with the service and highly recommend this company! read more

This is my first time using yelp. My furnace broke so I had an emergency. Out of several places I contacted , Browns gave me the best and fast quote. Their work was fast and clean. I highly recomend this company. read more

I used Brown's services to have humidifier installed. They are so awesome! The service man gave me options and explained benefits of each option. They are just so knowledgeable and good with explaining things to customers. On top of that, the service is outstanding! read more

had a new Lennox furnace installed replacing the older, almost 30 year old one... after several issues with a circuit board and a gas valve, it turns out that I had to take the plunge and pony up for a new unit, which has been working perfectly and properly, giving the entire house much-needed heat, which was sorely lacking over the weekend... the furnace pros, Fernando and Jesus did a fantastic job in taking apart the old one and hauling it away and then getting the new unit up and running and giving it the final once-over to make sure all was good... and it WAS... they were courteous and friendly and professional about the whole thing... so much thanks to them for that... and even MORE thanks to the nicest and friendliest customer representative at Brown's, Enjoli, who suggested and worked out an affordable payment plan for me with the finance company and who discussed with me certain aspects of the entire job and thankfully made things all clear to me... ANOTHER professional... so all in all, I HIGHLY recommend Brown's Heating to ANYONE who is having issues... you can't go wrong with this company... I never got the sense of a scam company out to jerk you off with a lot of gobbledygook double-talk out the side of their mouths... straight-up and straightforward with me is what I can say about the crew... so THANKS to EVERYONE with whom I've dealt with as I was having off and on issues with the old furnace... you all came thru in a pinch and I am SO grateful and appreciative for what you've all done... this is a heating company that I'm going to stick with now and into the future... so THANKS AGAIN, BROWN'S, you're the best in the heating business... take care, all... read more