I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Communication was poor among their staff. Technician was clueless, ordered and replaced the ice…read moremaker on a yr old fridge (which honestly was not needed) and office confirmed all under warranty. Fast forward after 24...48 + hrs with no ice working and a bill for payment for service not rendered and then informing "it's not under warranty". I had clearly emailed and texted the directions to 2 people in their office. I got text confirmation that I am covered and office confirmed they have gotten my email and we are good. Ice maker didn't even needed replacement and it's not even working still. When something is under warranty you get the part for free from the manufacture they got it from somewhere else instead ‍‍ Obviously warranty got denied. Called another repair technician who came looked at it and said the water filter or fill tube was clogged.....that is it. Not really Diamond Certified BUT I call them Un Certified.

This responsible landlord (me!) wanted to remedy the fancy LG HE washing machine problem my tenant…read morewas having asap. I had a tech diagnose the problem for $110 and was told additional parts and labor to fix the rotor and censor would be another $460! WTH...no way! Yelp to the rescue and after reading the reviews, I came here to City Appliances. This is the BEST FIND EVER!! Ramon was at lunch but came straight away after I called. He kindly listened to my problem and answered all my questions before recommending a refurbished Kenmore top load washing machine that would also shorten the load time. $311 out the door included delivery, installation to the upstairs laundry room, and even the option to remove the faulty LG. He told me it would be delivered and installed by Tuesday and true to his word, he texted me that day when it was completed. Sure helps me to rest easier knowing I have City Appliances on my side! Ramon provided exceptional customer service with a smile, high integrity, and is a business owner I trust and would recommend. I'll definitely be back if I ever need another appliance. 5 stars all the way! Muchas gracias! Tip: Bring Cash or Check

cannot recommend them enough! they found just the right units for me--front loading, high…read moreefficiency almost new and both units on risers, installed them and guaranteed them. 4 years later they are running great on a busy farm. No need at all to buy new!

My dryer went out with a load in the washer. Went and picked out what I liked and had it delivered…read moreand installed within an hour and a half. So happy

This review is a long time coming. My Wife and I were shopping for a washer and Dryer for a rental…read moreand, we went to Ryan's Appliance in Santa Rosa, CA. We met with Jesus and he was top notch. We needed a stack option, he had a few but mostly gas dryers. We purchased a GE stack washer and dryer, he delivered it for a pretty good fee, not to bad really. Jesus and his son installed it and test it before they left. Looked good. It also came with a 3 month warranty. After using it several times I was quite happy, however, the dryer was acting up. I called Jesus, he came by and looked at it, checked the wiring and everything was working fine. After another week or two, the dryer was acting up again, I called Jesus and he came down with a spare dryer, took the one that was not working at the time, and told me to use it till he could figure out what was going on with the GE one. After a week and a half, he brought it back, removed the loaner, installed the GE again and said use it and see what happens. After 3 weeks there were no issues, however, it seemed like the mother board was bad after looking up some issues with this dryer on Google. I called Jesus, he brought the other dryer back down and removed the bad GE and installed a newer Samsung dryer. So far everything has been good and my wife and I love the appliances. Jesus is a great person to deal with, honest and very helpful. If you are looking for washer and dryer, used, go check Ryan's Appliances out.

This guy is a saint. He is extremely helpful on the telephone when you have a question or concern…read more My only criticism is that he doesn't charge enough.

Mark talked me down from my panic when my dishwasher flooded the kitchen floor - AND he talked me…read morethrough 'repairing' it myself! (Not easy, I'm flummoxed by these things)

Everything was top notch and professional! They went through everything I requested and even…read moreadvised that some things didn't need to be done. Even adjusted/tweaked one or two things at no charge. Thrilled with them!

On time, professional and fast. Our dryer was powering on but not starting. He took it apart,…read moredetected the problem. Had the part we needed, replaced it and done. He cleaned up afterward. Definitely recommend.

Matt's wholesale is the best place in Sonoma County to buy appliances from, I have been buying…read moreappliances from him for me and my customers for years and have gotten amazing deals often 50% off or more of retail and he typically has what​ I need in stock! The value is unbeatable the selection is huge and his service and knowledge is outstanding.

I've been shopping with Matt at Matt's Wholesale in Rohnert Park for over 10 years, and there's a…read morereason I keep going back. He has by far the best pricing around, an amazing selection of appliances, and he's always incredibly easy to deal with. Whether you need a fridge, washer, dryer, or anything in between, Matt will take good care of you. I highly recommend anyone needing appliances of any kind to go see Matt, you won't be disappointed.

I had an immediate response back. Juan came out the same day and had the parts to fix it! Dryer…read moreis back up and running!

Juan thank you so much for helping my parents! We appreciate you very much! Coming on a Saturday…read morewas top notch and the price was as quoted so thank you! Their refrigerator is so quiet and no longer leaking. My mom wants to know if you work on clothing irons! It's her favorite and only a few years old lol.

If price is your top priority and you need a used/refurbished appliance this is your place. Parking…read morelot is small, tight and busy, shared with other businesses. Climb the stairs to get into the area packed with items for sale. Wandered around for 10 mins before anyone appeared. She was helpful and showed me what fit my size requirements. Not a lot of selection but a variety of appliances at different prices.

I bought a Frigidaire refrigerator in November on 2024 I had nothing but problem with the ice maker…read moreever since day one. I called them waited a long time for some one to come to (Fix it) 3 times I called again last week and was told it was out of warranty a d they sent a Independent appliance repair person who charged us $300 to fix it. And it still does not work. I will never shop here again spent the extra money and buy a new one. This place is Horrible...