I had a wonderful experience at Kings's. Catya and Rafael were so kind to help me purchase a…read morestackable washer/dryer for for 93 year friend who had a limited budget. I was especially pleased with the fact that Rafael delivered, installed and removed the old machine. The whole process went smoothly and I DEFINITELY recommend shopping at Kings before you buy new appliances.

If price is your top priority and you need a used/refurbished appliance this is your place. Parking…read morelot is small, tight and busy, shared with other businesses. Climb the stairs to get into the area packed with items for sale. Wandered around for 10 mins before anyone appeared. She was helpful and showed me what fit my size requirements. Not a lot of selection but a variety of appliances at different prices.

Nice showroom but ignorant and arrogant staff. Was there for 30 minutes as the only customer and…read morecouldn't get the attention of a single sales person. Totally not interested! My advice to the manager is to look at their reviews and simply ditch the current staff. Or maybe send them to a Home Depot training course. Or pay them to stay home and act busy there

Amazing customer service the second you walk in the door! There is a reception desk with a super…read morecool color changing flame fireplace at the base. Beautiful lights all over, stand alone tubs as far as you can see and a lot, I mean a lot, of faucet and shower choices. The kitchen and outdoor appliances are the best you can get. The staff from reception to consultant who completes your order is the best! Will always come here for all my needs.

I was recently referred to this company by an appliance store for a repair. I gave them a call the…read moremorning of 8/20 to inquire about their services. An older woman customer service rep answered the phone who had a short temper right away. I told her about my situation and she gave me a short answer and then hung up on me without a chance to speak. It's unfortunate that she works here since multiple people seem to have experienced the same customer service rep under the same circumstances. I will not be using their services in the future and recommend they take care of this ongoing issue.

Armando was always on time. The repair to our exhaust hood was not straight forward. Armando was…read morecreative and relentless until the job was complete. We have run the exhaust fan for 4 straight hours today. It is working great.

This Hone Depot is well stocked and very well organized…read more I love that you can find online where the products you are looking for are located. This made it easy to find what you are looking for and not having to wander the aisles. They have a nice outdoor furniture section for enjoying the outdoors. The staff were very friendly and they are all really helpful. The products are reasonably priced and it was an all around great experience.

Crap service. They sold me a defective item and now I have to drive back to return it. The manager…read moreI spoke with, 7/29 a little after five pm, she wouldn't give me a discount for at least for selling me a wrong/defective item and making me drive back and waste gas. I should return both the things since I'm getting it cheaper at Lowe's now anyway.

Wow doesn't do it!! Talk about great customer service and integrity…read more.. I bought two used appliances from AAS and both are working perfectly. Along with this, they also went out of their way to help me to sell the working units that I was replacing.More specifically, endeavored to find buyers, negotiated the transaction on my behalf and went well beyond to keep me informed and feeling properly respected as a customer. Wow, wow, wow!! I wish that other businesses would follow their example!!

DO NOT USE!! Had a 9 am appointment. I called them at 9:20 when no one arrived. Man who answers…read morephone makes some excuse that they have issues in the office (??), but someone can be there in "20 minutes or so". NOTE: I did not get a call from them to inform me that there was an issue and they would be late. I would have sat here how long before they showed? Would they even have shown? I cancelled since I had to be somewhere at 11. Totally messed up my morning. Another red flag that made me hesitate to schedule was they say they are open on Sundays but they aren't. Multiple excuses for that as well. False advertising. BEWARE!

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read moreand intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided to replace it rather than repair it. I found San Jose Appliance Store through Craigslist, contacted Anthony, and arranged delivery of a used oven. The oven was delivered promptly, and my old oven was hauled away for an additional fee. Unfortunately, after installation, I discovered that the front burner would not ignite properly. When it did light, it often released gas into the kitchen first, creating what I believed to be a serious safety concern. To the company's credit, they sent a technician to inspect the stove. The technician was courteous, but the repair was unsuccessful. During the visit, brake cleaner was sprayed inside my kitchen, leaving strong fumes throughout the house. My wife and son both complained about the odor, and my son later developed a headache. A few days later, another repair attempt was made when a replacement part was brought to my home unannounced. Unfortunately, it was the wrong part. I then contacted GE directly and discovered that the serial number listed in the advertisement was incorrect. Once the correct information was identified, I learned the stove was also missing two racks and required a replacement handle. I ultimately spent about $150 replacing those items. I was also unable to obtain a proper invoice because I was mistakenly given another customer's paperwork. When I raised these concerns, I was told the stove had been sold "as is" despite the advertised 30-day warranty. I was also told the missing parts and defective burner were merely cosmetic issues and accused of "trying to demand money." To be clear, I never demanded money. I simply asked the company to provide the correct replacement part so the stove could be repaired safely and function as represented. That request was never fulfilled. Anthony briefly suggested a trade-in arrangement, but multiple messages later indicated that no exchange would take place. The only remaining option offered was another repair attempt, by which point I had lost confidence in the process. Adding to my frustration, I later discovered that the oven I paid to have hauled away was being advertised for resale on the company's website. At this point, I have purchased the necessary burner part myself and will hire a qualified technician to complete the repair. This has been an expensive lesson. I was not seeking a refund, discount, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty. Update: In response to the owner's reply, I would like to clarify a few points. My concerns remain unchanged. The oven was sold with a faulty burner, and despite two repair attempts, the issue was never resolved. I also did not "demand" money. I initially proposed a simple solution: that the business owner obtain the correct replacement part and ship it to me, which would have eliminated the need for any refund. When no effective resolution was provided, I purchased the correct part myself. This was not merely a cosmetic matter. The issue involved a burner that failed to ignite properly and allowed gas to accumulate before lighting, which I considered a legitimate safety concern. At this point, I no longer expect this business to honor its warranty when doing so is inconvenient or costly. My review is based solely on my personal experience. I encourage prospective customers to consider all available information, including both the owner's response and customer reviews, and make their own informed decision.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.

Great Company! I love their door to door approach, because you get to talk to a real person face to…read moreface. Their people are delightful and a joy to work with. Glimmering Windows (707) 495-9105

I Have been part of the Kirby Family, I feel my entire life, My Grandmother, Mother, and Now I have…read moreall had Kirby's. a Little over a year ago, I purchased a Kirby from Discount Vacuum & Sewing. I took my Kirby to them first, to be fixed, because that is where I bought it, Customer Service for them was Non Existent, Was told My Kirby Vacuum was unfixable. Knowing that wasn't true, I turned to Facebook for Reccomendations, Where I was referred to this Company. I was so pleased, They Fixed my Vacuum the Very Same day, It was a Simple fix. They were friendly, fast & Inexpensive, Now my Vacuum is running like a champ. Thank you So much.