Ordered two kids combos and both of them came out wrong, they did not give me the cookies so I had to go back and they said they where out. They didn't tell me anything about it before ordering. They charged me extra for a slice of tomato, which came out with pickles, Which I couldn't eat since I am allergic to pickles. This has happened to me twice at the pasco Bruchi's. read more

I've only had a sandwich from this spot maybe twice but I love the franchise and their cheesesteak sandwiches never disappoint. I'm a fan. It's somewhat spendy for a sandwich compared to something like Subway but it's still a good sandwich just about anywhere you go. read more

I didn't even know that this place is a fast food. When I saw the prices on the Board, I told myself they are kinda high for a fast food but we are on limited time co'z we are trying to catch a movie. So I asked the lady in the counter how long would it take for 3 bacon Cheese burger Combo and she said 5 mins... so I said Ok go ahead and make it. True to her words the food was ready in 5 mins. The Burger was big, the Fries was tasty, just thought $ 9.00 for each combo is kinda high for a fastfood, though I must say it was okay since the burger was better than the other fast food chain congesting the tri-cities. read more

I love their crinkle cut fries and they have fry sauce! Great place for lunch and it's very clean. I have been to this particular Bruchi's many times and have never had a bad experience. read more

i love the food but these guys never understand what a "east coast cheese sub" is. They always gotta mess up somewhere on my order and it sucks because the food is great. TEACH YOUR WORKERS THE MENU. read more

Today's experience was much better than the last time. I walked in behind a large family. A second person jumped in to take my order. Food came out in a timely manner. read more

I usually stay at the newish Best Western since its right at the airport, but I drove in from Seattle so figured I might as well replenish some Holiday Inn points at the HIE across the street. I have been to Bruchis before and had a cheesesteak. Since I was just in Philly a few weeks ago (and had a real one) I had to try something else. I got a burger and fries. The burger was good, with smoky bacon and the fries were tasty and not greasy or oily. I don't normally care for fry sauce, but their's was really good. This is not standard drive through fare, so expect to spend a few minutes waiting if you use it. I'll go back if I end up staying here again. read more

Love the Caeser Salad here with turkey. Sandwiches are really good and the fries are the best. Their Cherry Coke is the best tasting too.

well went back the one in Richland rocks....I live by one in pasco....it just sucks cold as sandwich I'm done with this place in pasco

love this fast food joint BRUCHI'S! but being a fastfood restaurant, the prices seem a bit high. they are really welcoming upon arriving. the guy was upselling thier one dollar beer. which i not bad but for a dollar im not complaining. they have tvs inside so it really benefited us since there was a football game going on. so if you want a grilled sub with some beer and watch your team, bruchis is the place to go.. read more

Can't give a glowing review but also no glaring errors either. Stopped by for a change of fare and cheesesteak sounded good, in the end I wasn't overly impressed with the sandwich but the fries were pretty good. Prices were a little on the high side but not outrageous. The service was friendly enough and they are fairly quick to complete the order. I will possibly give them another shot in the future and try another offering, maybe I'm just not a cheesesteak fan. read more

I feel like the price has drastically gone up...blah. But I get really frustrated with the times it is open/closed!

Kristina (Christina) gave such great customer service, and the food is wonderful. I can't wait to go back, again, and again! Thank you

Very very bad service ordered through drive tru had to go inside to get my order was waiting 10+ min

Food is never consistent some days it's horrible other days it's great usually it's horrible.. costumer service is terrible flat out rude and disrespectful won't be going back read more

Great sandwhiches. I would recommend this place over subway or jimmy johns any day. Very tasty french frys as well.

Let me start this by saying I just moved to Washington from Texas. Having said that I was pleasantly surprised by this restaurant. We went in on a whim and thoroughly enjoyed our meal! The staff was friendly but clearly busy. Wait time was decent too for a sub shop. I loved the atmosphere and music! The food was great and can I just say WOW FRY SAUCE! I've never had it before and the crinkle cut fries are delicious. The subs come in two different sizes and I went half and half on two different subs with my husband. I recommend the all meat sub. All in all a great spot! My only complaint (if you can consider it so) was the price. It's a little high because you have to order things separate or pay a chunk for the combo but this seems to be the norm here in Washington. I'll definitely be back! read more

I am so disappointed in this restaurant! I am not really sure how the order can be correct on the screen and almost always my order is incorrect! I either never get my drink, a side, or the sandwich doesn't have everything I ordered. The other restaurant around town don't seem to have the same issue but Pasco's restaurant has gone down hill so much and i have to assume it's management. I don't like leaving bad reviews but please get it together. Our family loves Bruchi's and at this point I've probably paid for several full meals of items i haven't received! read more

Waited 25 minutes in the drive through for the wrong order. I called ASAP, the manager could hardly understand me. She acted as if language was a barrier. I gave my full order again for them to check, she assured me she made sure my order was correct 20 minutes prior as she "checked" in the drive though. Of course I reminded her I wouldn't be calling to complain had my food been in front of me. She dismissed me and let me know to come back another day to "redeem" my sandwich I literally just PAID for!!!!! So I said nope headed back, the teen at the window saw me (fully recognized me) and wouldn't look my way. She called over he manager who proceeded to question why I came back for my food today lol. I of course let her know because I never received the food I just paid for she then informed me they were all out of bread a few hours prior to closing, to which I replied " so that's why I never received my sandwich in the first place". she shut the door and came back with a new one rudely. Needless to say wn't be going back. read more

Double meat cheese steak was skimpy. The meat was finely pureed by the cook and then cooked to resemble sawdust. more like a taco then a cheese steak..When I think of how much beef i could buy at the grocery store i feel like my fifteen bucks was just wasted here at Bruchis. read more

Yummy food and the best fry sauce! I definitely enjoy stopping in to get my fave sandwich-Malibu. Service is usually great, good choices and I'd pick them over other sub places anytime! read more