amazing staff, good prices, quick work, overall 10/10 experience would definitely come agian.

I have used this repair shop several times. They have always been professional and have handled all my car repairs. They have been honest and have done a great job with my cars. read more

I had my car towed in today. The shop did a diagnostic and contacted very quickly. They indicated that the issue with my car was under a recall with Ford. They were honest in letting me know that I could get the vehicle fixed at the dealer since the issue was under recall. They were very helpful and honest. I would highly recommend them. read more

Buckeye Muffler and Brake is a great mom and pop shop! Took my car to my dealer and they wanted to change me $600 more than my quote with Buckeye. They were honest and quick. I always prefer going to small businesses than corporations. Would highly suggest! read more

If you want quick, reasonably priced service with a smile, this is the place to come. The hanger bolts on my muffler rusted through and I called Buckeye Muffler and Brakes to inquire about having them replaced. The woman at the front desk (I later found out her name is Sherry) told me I didn't need an appointment and I could come in any time. I brought my car in the next morning and a mechanic pulled it into the garage within ten minutes of my arrival. All repairs were done within 45 minutes and I was out the door for less than $100! Im super pleased with my experience here I will definitely be coming back. read more

shady as they come. Towed a car in for a diagnosis as to why the car stalled out and wouldnt start. After 3-4 days, lack of efficient communication, and still no diagnosis, they had the nerve to charge labor of almost $270. Sherry was very very rude and unprofessional and couldn't explain why she was charging labor versus a diagnostic fee at the minimum when good business I would think would be to charge nothing if you couldn't do the job. I haven't even gotten into all of the miscellaneous crap she started coming up with when asked to explain the charges (i.e. putting air in the tired to push the car into the garage. What a joke. Oh and lets mention the fact that the final charge was $219 only if we paid in cash or else $229 if we paid by card. Shady as heck!) I was told that the owners are Rick and Sherry Miller, however she wouldnt provide me with a way to contact them or have them contact me. read more

My girlfriend and I heard a strange sound coming from our car on our way through Columbus on our trip to March Madness. We called Buckeye Muffler and they put us ahead of the line to make sure our car was safe to drive. The owner checked out our car and found nothing wrong. We offered to pay but she told us that she was happy to help us out in a pinch. Wonderful people and great service. read more

I got my car towed to Buckeye Muffler this past Tuesday (10/10/23) for a muffler that was hanging low on me. When I went in the next day to pick the car up after repair, I noticed that my passenger door was halfway closed, and that door along with my driver side door was unlocked. When I looked in the car, I saw that some items had been moved around, and that my car charger was missing. I brought this to the attention of Sherri, the shop manager, and I asked her if my car had been locked the previous night, and she said that she did not lock the car, that the tow truck driver was supposed to do that. She insisted that he probably did not lock the car, so I decided to call him because I still had his number in my phone from when he called to pick up the car the day prior. I called him, and he said that he did lock the car, although Sherri tried to insinuate that maybe he just pressed the latch down, instead of pressing the actual lock button. The driver insisted that he did press the button, and that the car was completely locked. I asked Sherri if my car was unlocked when they pulled my car in the next morning, and she said that she had to manually unlock my car with my key, because there is no key fob on the key. This right there proves that he did lock the car. Ok, let's fast forward. I told Sherri that apparently someone forgot to lock my car after the repair, since I found it unlocked. I asked her did she lock the car after repair, and she said no. I told her that I was upset that she did not make sure that my car was locked while it was on her lot. I asked her how she would feel if that was her in my shoes, and her reply was "I would feel like its 6:25, and I'm ready to go home." Obviously, this was her way of telling me that she did not want to be there listening to my complaints. I told her that is not what you should say to a customer!! Here is my issue. If a car is left at a shop overnight, shouldn't that shop at least make sure the car is locked, if they choose to leave it outside, instead of pulling it in to the shop? Sherri did not apologize for her negligence that night, nor did she offer any type of solution to make the situation right. I asked her if she could at least check the cameras, and she said she could do that, and to call her the next day. When I called the next day (10/11/23), I asked Sherri if she could consider reimbursing me for the charger, since she failed to make sure that my car was locked. She said that she did not think her boss would reimburse me for a charger, then she proceeded to tell me that she was frustrated and would be hanging up the phone, because the shop is not responsible for items taken out of someone's car. I asked her if I could have the shop owner's number, and she said she would give him my number, because she was not allowed to give me his. Today is Friday Oct. 13, and I have not gotten a call from this person. I sent a few emails to the email address on their website, and of course, no one has responded. I called and spoke with Sherri this morning to ask if she gave the owner my number. Her response was "He said that you emailed him and told him that I was rude to you. He has no interest in talking to you." When she told me this, I was floored, but could see that I am not going to get any justice in this situation. This is very unfortunate because here you have a shop, which clearly did not protect the customer by locking their car, but then when the car was burglarized due to it being unlocked, the shop manager instead, just says that she is not responsible for anything on her lot. She also told me that I was harassing her at this point because I won't let this issue go. Utterly ridiculous statement considering her obvious negligence!!! I told her that I don't like how I'm being treated, so that is why I am spreading the word here. DO NOT take your car to Buckeye Muffler and Brakes on 3320 East Main St. Columbus Oh 43213, if you want it to be kept safe and secure overnight. This irresponsible woman did not make sure that my car was locked up before they left on the day it was dropped off, nor did she lock it when she pulled it out after repair the following day!! But has the nerve to say she isn't responsible for anything that happens on her lot because someone could have had a slim-jim to get into the car? At least if she/they would have locked up my car, someone would not have been able to just easily open the car and snoop through it. Sherri gave me very POOR customer service, was very defensive when I asked her to consider making the situation right, and I'm sure she probably skewed the story somehow to the owner (i think he could possibly be her husband, I'm not sure though) which is why he never called me nor responded to my email. The way she treated me was very rude, and definitely lacks accountability!! They definitely lost a potential return customer, but sadly, I'm sure I'm not the first or the last they have lost! read more

A couple years ago I brought my car to the Meineke across the street from Buckeye Muffler to get a quote for (insert car problem of the day) here. The quote I got was $400+. I called some place two or three buildings down, and they said they'd fix it for $200. I went across the street to Buckeye Muffler - they said they'd do it for less than $100. That built a whole lot of good faith in me for fairness in pricing, and I've been bringing my car here ever since - and my hunk of junk breaks, a lot. I have an issue in that I had to go back here 3 times in a 4 month period for related issues, which made me think that the problem hadn't been properly addressed the first time, but I really think that my car just sucks, and the 3rd time they replace the part for free anyway. Oh, and once I was solicited for sex while I was outside smoking a cigarette. True story. This is in da hood. read more

I've taken two vehicles in and they've done a great job for a fair price both times. Sherry and Wyan were super friendly and helpful.

Nice people! No charge. Loved the service , they looked at my Honda told me it was nothing to worry about.

I went to see if they could attach a heat shield. Sherrie discovered a gas leak in the fuel line and was repaired in less than an hour. Thank goodness she found it . Great staff. That will be my go to in the future ! read more

I went in with a rattling sound from my car. They could have tried to take advantage of me but only charged $20 for a easy fix.

I always got all my work here but past year they have lost all respect. Got my front breaks done here and while driving my wheel comes off! Caused a lot of damage and to them to fix it I'm having to sue now. They only wanted to pay 1000 out of the 3300 it cost to fix. Then he tried to bully me into signing paperwork! Please for ur safety and everyone else's do not go here. Im still in disbelief . the worst part of it was the owner tried to blame me for not noticing they didn't put the lug nuts on right! His words were " idk maybe its a woman thing" !!!! read more

I bought a used car when mine was totaled by an uninsured driver. I needed a car quick, and at a decent cost. I thought I had found a real winner in a 1992 Honda. The car checked out ok, but it did need a new muffler. My normal mechanic couldn't fix it because the car also needed a new exhaust pipe. They sent me to Buckeye Muffler to sort it all out. Buckeye muffler is in the scary part of Bexley. The shop reminded me of a chop shop you might see in an episode of The Wire. The mechanics were rough, tattooed and all seemed to have cigarettes dangling from their mouths. But they got the job done and hooked me up. Turned out there was a tiny hole in my muffler pipe (I am sure there is a correct word for this, but I don't know it) The mechanic put a finger to his mouth and made a shh! noise. He said they had patched it, but the pipe would be a major expense to fix. He advised me to just take the car and deal with its slightly louder noise. I did, and I have had no problems since. I never felt at Buckeye that someone was taking advantage of me because I was a girl, and not knowledgeable about cars. I also never felt like they were trying to get me to fix things that weren't necessary.If you want an honest mechanic at an honest price, Buckeye Muffler is your place. And lets keep quiet about my muffler. read more

The guys did a great job fixing a broken exhaust pipe on my car! They were fast, friendly, and a little bit snarky. I am thrill with the work they did, and the cost was very reasonable. read more

I went here after another review said that they had great service and that was not what I experienced. I ended up spending 600 bucks getting my brakes done and went back three times in the next six months over brake issues before having them redone somewhere else because they were already more than 50% worn down. read more

Good people, good work, fast service. Spent time with us to understand what we needed. Then they went out of their way to find a less expensive muffler for my daughter's old Honda - saved us $100 - and they guarantee their work (parts & labor) for the life of the car. read more

I bought my Impala there after looking a the reviews online and deciding to take a chance. Not only did they have my car ready in just 30 minutes, I told them what I could afford and they installed a new muffler for the price I could pay. I am a satisfied customer! read more

Wish I would have read the reviews before sending my husband to have our sons exhaust welded in two spots.. First the lady in the office said 90 then it went to 200 then it went to I am calling the police because you will not sign a paper oh and hold on I am not giving you your keys back.....NEVER have I heard of any nonsense like this!! My husband went down on Refugee Rd and spent $60 for it to be welded in two spots..oh by the way he gave Buckeye the 90 bucks and it was still loud so what should have been a $60 job was $150. We will NEVER utilize this shop again as the customer service SUCKS! read more

My car suddenly became so loud, that I was afraid to drive it. I took it to Buckeye Muffler and Brake because my father told me they are the best. The owner is friendly and informative. They looked at my car immediately and then took me to see what was wrong and gave me the price. Instead of replacing the whole system connected to the part that had rotted out, they came up with a quick solution, cut out part of it and welded in a new one. It cost me 80 bucks and a half hour at most! As a woman who doesn't know about cars, I fear being taken advantage of but that did not happen here. My wallet thanks them! Will definitely go back if ever needed read more

I took my car to Buckeye Muffler and Break after the dash lights came on and the car started sounding weird. I had the car towed to their shop even though it was running because I didn't want to further damage anything. One of the women called my husband and told him the estimate was $1,600 dollars. He told them to go ahead and fix it. The next day he was called and told after they looked into the work it would be $ 2,100. He told them to go ahead and fix it. I called and spoke to Sandra (not sure about the name). I told her that they should call me if price is going to go up. She assured me that it would not be any more than $2,100. Since my husband had already told them to do the work, I let it go. 2 days later they called him and told him the price would be $ 2,350. At this point I called and reminded the same girl who assured me of the $ 2,100 price. She confirmed that that was the price she gave me but "the price went up"???. I asked to speak to the mechanic and was told he was not there. I asked her (after the 3rd price hike) how much it would cost just to put a motor in she said at least $3,000 on top of what we were already having to pay. So I told her to go ahead and fix the car. We got a call from the shop telling us the car was fix and we could pick it up. We went on Monday February 11th and paid for the car. I drove the car for 2 days and the dash lights came back on and the same noise came back. I called the shop and told them it was doing the same thing. She told me not to continue driving and bring the car back. I had the car towed back to the shop that same day. In about 2 or 3 days the mechanic called me and said he didn't see any dash lights he didn't hear any tapping. So I picked the car back up and drove it to work again. When I got to work the cars dash lights didn't come on but I heard tapping. I called and spoke to the same girl about the sound and she repeated what the mechanic said about the lights not coming on and no sound. She said it might be just a glich. So I drove the car home from work (Thinking it just may be a glich) On my way home the dash lights came back on and the exact same noise started back up. It was about 7:00 and the shop was closed so I tried to just make it home but the car completely stopped. I had to coast to an empty parking lot and call my husband to pick me up. I called the shop the next day and told them what happened. We asked for a refund because the car was doing exactly what it was when I first took it in because it was not fair that we paid all that money and the car was in the same shape. She suggested that I bring it back in because it might be something else. I had it towed there again (3rd time). After 3 or 4 days she called my husband and told him that they think its the motor. He told her to call me. She called me and told me that they were leaning towards the motor??? Leaning towards the motor to me meant that they didn't even look at it. She told me she would talk to the owner to see if they would give us a break on a motor. When she called back she said the owner said they would put a motor in the car that had 104,000 miles on it for an additional $2,500 dollars. I knew I had been taken advantage of. $ 2,356.00 is what I paid them for absolutely nothing. read more

What a relief it is to have found a good and honest shop. I've heard of another good independent shop, but it was on the other side of town, so I gave this place a try. They repaired the exhaust on my Nissan Cube (apparently they're known for rusting at a certain flange). It didn't take long and the price was very fair. And there was no up-sell pressure. I see no reason to go anywhere else. read more

I had a frozen caliper on my truck and took it to buckeye. They quoted $400 over the phone and fix it the same day. When I went to pick the truck up, the service writer was busy flirting and playing grab ass with the mechanics and could not find my receipts to cash me out for about 10 minutes while I waited. Upon receiving my receipt the total was $30 less than quoted for parts and labor, but a "service fee" was inserted to get my total up to the quote. Shady indeed. I took my truck that night and it seemed fine on my short drive home. The next day at freeway speeds, the truck shook violently and was even worse while braking. After a brief inspection, turns out the new caliper that was put on was not tightened down. One of the two bolts that holds it on was not even screwed in and sticking out about half an inch. In the past I have had great service at buckeye muffler, but had only dealt with the owner and his wife. The staff that was there is surely going to hurt this business and needs better training in customer service and professionalism. read more