Called them to get a quote to replace a part and the woman who answered couldn't be more…read moreunprofessional, unhelpful and unfriendly! Geez I'm a customer calling to give you business the least you could do is try to help and not say sorry we can't help you!

Follow-Up, Thank you to the Owner, Susan Carroll for…read moresending an apology letter and refunding my service call. It speaks volumes to the fact that you tried to "make this situation right". I appreciate the honesty in your letter. I'm still very concerned at the fact that your service man completely "misdiagnosed" the issue, which would've cost me over $4,000+ had I not done my own due diligence. That's not a small oversight... It's significant.

Shady company with 0 experienced technicians. Called them twice for 2 different issues and they…read morecould.not find and tech leaves in 5 min. Ultimately we got someone else to come and they were diagnose problem immediately First problem was with gas leak which they could not detect. 2nd issue with chimney range hood and they say change filter every every 3 months as motor is working. Rating - negative

Edgar was great. He was very knowledgeable and even went to go get a part he needed to fix my…read morewashing machine came back and had it done within an hour. Fair price too. Highly recommended!!!!

Responsive and knowledgeable. Northside scheduled me quickly and resolved my squeaky washing…read moremachine issue in one day. While not the lowest priced quote, I have no complaints. Way cheaper than buying a new washing machine!

Festus got back to us immediately, came out last minute on a Friday night and fixed our washing…read moremachine in about a half hour. Very kind, respectful, and seemed like they definitely knew what they were doing. Great work!

The A\C always goes out on the hottest of days! We called Darryl and he fit us in on his way home…read moreat the end of a busy day. He assessed the situation quickly and accurately realizing that our problem was actually in the thermostat rather than in the AC unit. We had replaced batteries ourself twice thinking that was the issue, but screen kept glitching in and out. Thought maybe something in the AC unit was tripping and cutting power to thermostat. But with a few easy wire tests D showed us that the thermostat was getting power from the unit. Once we agreed on a replacement, Darryl was no more than 20 minutes to replace. His charge was very reasonable and we even paid him a little extra because other places were going to charge us an emergency fee if they would come out that evening. The replacement thermostat has been in for over a week now and everything is back on track and working properly. Excellent work, DJ. Thank you so much for taking GREAT care of us.

6 year update I…read moreoriginally wrote this review after D's Air & Heating came out to troubleshoot our Pioneer mini-split system. At the time, I was very pleased with the service and specifically praised Darryl and his team for being prompt, courteous, knowledgeable, and professional. Unfortunately, six years later, my experience with the system has been very different. We invested approximately $16,000 in a three-unit Pioneer mini-split system for our home. The first two years were good, but after that the system began losing refrigerant. We have continued to experience problems, and now, after having the coils professionally cleaned, the system is not operating and is displaying an E1 error code. I am disappointed because this was a significant investment, and I expected a reliable system for many years. At this point, I am having another HVAC company independently diagnose the system to determine the actual cause of the problem, including whether there is a refrigerant leak and what is causing the E1 error. I wanted to update my original review because my initial experience was positive, but six years of ownership has given me a much different perspective on the long-term reliability of the installation and system. I believe potential customers deserve to hear both sides of my experience: the service was good when I originally posted this review, but unfortunately, the long-term performance of the system has been disappointing.

I Had my yearly furnace maintenance and checkup yesterday from King Heating, Cooling and Plumbing…read more My technician Cole was professional in every step of the way while going through the procedures. He explained to me step by step what he was doing as I was asking him questions about what he was doing. He didn't stop working as I was asking questions. He talked about the importance of having your AC and Furnace maintenance and checkup yearly. I was educated about my furnace and importance of changing the Air filter. I feel like I know my furnace like I know my car now. Every technician over the years that came out to maintenance my AC and Furnace were all well trained, trustworthy and professionals. King Heating, Cooling and Plumbing is a 5 star trusted professional establishment that has maintained my AC and furnace since they installed it years ago. Thanks for another good job well done King Heating, Cooling and Plumbing.

Seems like every time I need a technician to come out, there is always a lack of communication. I…read morerequested a morning appointment and thankfully I called to confirm my appointment and sure enough they had me scheduled for an afternoon appointment. I made sure they changed it to morning. Also, I made sure to remind them that I do not have access to a hose or pressurized water source and they said that they had it in the notes. The tech showed up today and said no one told him there was no pressurized water source at my home and he would do his best to clean it by hand. It is unfair that I am asked to pay full price for service that won't be done the right way. I called and let them know the tech was unaware and the woman that answered the phone said it was in the notes and they were not sure why the tech was not informed. I asked for a discount and was just told a manager would get back to me. Very disappointed once again. Do better, guys.

Imbert was very prompt and professional. He fixed my window AC unit in under 2 hours. Very great! I…read moresearched all over for someone to repair it and was thankful for his repair services. Hire him!

I had Imbert HVAC take a look at my central air unit because it was blowing lukewarm air. I was…read morehoping it has a small leak and needed some R22 freon. Imbert's technician was on time and very professional. He told me I needed a new compressor for $1699 and they took only cash. After a repairman ran off with $453 of my aunt's cash, I decided I did not feel comfortable giving the HVAC repairman $2000 (with labor) in cash especially without a full contact name and address. So, I told him I would seek a second opinion. I called STI Heating & Cooling who were booked for the week so I made an appointment for the following week. Ted arrived on time and was very professional. He took a look at my unit (which is 42 years old) and told me I needed a Hard Start Capacitor for $173. He also checked the amount of Freon (R22) told me I might need a little. He installed the capacitor and added a little Freon and my unit start blowing extremely cold air. Ted's work was great! He told me his father had an old unit like mines and he keeps him father's unit working. I told Ted the Imbert's repairman thought I needed a new compressor and Ted suggested maybe the Imbert's repairman was not familiar with older units like mine. I am SO glad I called STI Heating & Cooling! I told Ted they are now my go-to company for ALL my HVAC activities. I would highly recommend STI Heating & Cooling - they proved to be a huge money saver for me. I did contact Imbert and told the repairman he had misdiagnosed my issue. He did apologize and I appreciate that. He even tried to sell me another unit to replace my unit for $6500 which would have been a waste of money. The fact that he kept having to call someone for advice also makes me believe he was not very experienced. Bottom line - ALWAYS get a second opinion. I cannot recommend this company.

I was referred through my home warranty company for an a/c repair. They called me as soon as they…read morereceived the work order, got a technician out the next morning (with an apology that they couldn't fit me in same day, but would if they got a cancellation.) The technician was courteous, seemed very knowledgeable, and took the time to answer my many questions. He tightened the valves and checked for leaks and then recharged the freon in my a/c system. He also noticed the drip hose was out of position and saved me from a big leak and possible mold. So far, so good.

Very professional, when they come out they are ready to resolve the issues Send you a quote via…read moreemail or text and if in agreement they proceed and finish the job. They also guarantee their work.

Our boiler from the late 1950s finally needed to be replaced. We certainly…read moregot our use out of the Weil McLain unit. It served us well but had developed gas leaking valves that could not be replaced. Airtech was contacted because they had installed baseboard heating in the basement some years ago and did a good job. Airtech was out the next day after the initial call. They assessed the old unit and the following day had a new Carrier boiler installed in 6 hours. Superpro job, the new boiler kicks and heats up the house in no time. Though it was an expensive installation, I am very happy with the work and friendly crew which did a great great job. My only criticism is that they left a bit of a mess around the boiler and back steps. But this was minor. It's a reliable company- highly recommend

Airtech Heating & Air Conditioning provides the best quality furnaces and air conditioners by…read moreCarrier, meticulous maintenance of the equipment by their knowledgeable technicians, and repair services for all other makes and models of equipment I have in my home. All at a great value. As a longtime customer I highly recommend them.