Finding someone to fix an appliance is daunting. I contacted LG for a referral for a repair to my refrigerator and the recommended Linet. Everything was great; communication, knowledge, friendliness and cost. read more

I don't write Yelp reviews but felt compelled to after a really great experience with Linet. My LG OLED TV suddenly died on me after the initial warranty expired, which meant I'd have to pay for any repairs or replacement. Thankfully I bought it on a premium credit card with an extended warranty benefit so decided to go through with it. LG's site pointed me towards Linet to attempt a repair. Alex was very helpful in trying to diagnose and explain the problem. Ultimately a replacement board didn't work out, so the most likely fix per Alex's experience was a very expensive panel replacement, at which point a new TV made more sense. Even still, Alex was very helpful with my extended warranty claim process which required documentation. Alex was experienced with this process and even advised me on how to get through it more quickly by telling insurance to call him for additional information they were seeking. Got my claim fully paid out shortly thereafter. Thanks again, Alex! read more

Linet Electronics and Appliance was one of the options recommended by LG to repair my refrigerator, which was no longer freezing things and making a worrying buzzing sound. I got a response from Linet within an hour of reaching out to them and after a few questions they were able to set up an appointment and had Alex, the service technician, at my house within 24 hours (very handy when your fridge is failing!) Alex was great - arrived on time, explained everything very clearly, including costs for repair and what was covered by the LG warranty. He even had the forethought to bring the correct parts with him (see my earlier sentence about well structured questions up front). He completed the work efficiently and quickly and left the space clean and tidy. I will be using them for future repair work, as they cover many different appliances. Highly recommended! read more

We were having problems with our LG washing machine so I called LG to help me find a local certified repair company. They directed me to Linnet Electronics and Appliances. I called them on a Friday and Alex, the senior service technician, answered. We set up an appointment for him to come and assess the machine the very next Monday. He determined there was a faulty electronic panel causing the problem. He ordered the part and gave me a very reasonable quote for it and the labor to do the work. As soon as the part came in, he contacted me and set up another appointment. During the repair, another unrelated problem surfaced, requiring Alex to order another part, which he did. He returned when the part came in and only charged me for the part itself, honoring his initial quote. Alex was very responsive, easy to work with, very respectful of the area in which he was working and obviously knows his trade! He took great care doing the work, keeping me informed of progress all along the way. I will definitely go to him for any future appliance problems we may have! read more

Alex is a very reliable technician. From contacting him to get a quote to receiving his service. Everything was smooth and his communication and customer service was great. His quote is actually the cheapest of all the other places I had requested and the service is still on point. The part price is fixed on LG website, and his labor cost is very reasonable. He also looked at the fridge and fixed the front door light for us for free. Very honest man that you can rely on. I would totally recommend him to anyone else. read more

Linet Electronics & Appliances - Contact Alex - Appliances & Repair Near Me

I just got off the phone with Linet Electronics having talked through an issue I'm having with my washing machine. It's over 10 years old and I didn't know if it was worth repairing or if I should replace it. I really appreciated the honest discussion and in the end will probably buy a new one, but after the great customer service I just received, I will absolutely call them for any future repair needs! read more

Put in a Yelp request at 9:30am, dryer was fixed by 12:30pm. I was able to communicate with Alex about the problem and he gave me a potential solution and price before coming out to look. He was kindly able to come out after completing another job nearby and inspected the dryer. He confirmed what I suspected was wrong and had the part with him to fix it. Price was very reasonable (and better than some other quotes I got on Yelp) especially when you consider him being able to come out on short notice. Now we don't have to buy a new dryer! I would recommend Alex to anyone looking for appliance repairmen. read more

TLDR: -Ended up stringing me along for over a month "waiting for a part" that was in stock on a few websites I checked. -Misdiagnosed (on purpose?) my dryer problem as needing a new motor ($380 job) when it was really just a worn $20 roller. -Posts the appliances/home/customers online without mentioning it, so if you have photos on your fridge for example they are going on the internet. More details: Getting him to come out for the first washing machine service was a bit tough but it went fine, he was respectful, and fixed the problem. During the service I asked him about my loud dryer and during the service he allegedly took a second to diagnose the dryer - he said it was a bad motor, could be fixed for $380, and he had the part in his shop if I wanted to do it. After a few more months the dryer got louder so I messaged Alex again, and this time things went much worse: -Told me he needed to order the part but would let me know when it arrived. -Never reached back out for another 11 days, until I asked for a status. -He responded saying the part had not arrived yet (at this point I looked and I could see the motor in stock at several websites btw) -Gave him another 10 days with no reply before I asked again. -He said ETA was another 5 days. -Gave him another 11 days before I asked status to which he replied he would call the company, but let me know later that day. -He hasn't followed up now 3 days later (over 35 days total) -Ended up fixing the dryer myself and found it was just a worn roller that I fixed for $20 and the motor was fine. read more

Linet Electronics & Appliances - "Misdiagnosed" this totally flattened $20 dryer roller as the dryer needing a $380 motor replacement - Appliances & Repair Near Me

Linet was so helpful! I called over the phone about my LG washer and he told me how to trouble shoot myself and exactly what was needed. Additionally he told me to watch out for scams regarding people or offer "service" packages. Great guy, so honest, would definitely recommend. read more

We had our timer go out on our dryer. It wasn't something that needed to be urgently fixed, but I called Liner appliances and he was able to come the next day. He quickly diagnosed the problem and had to order a part. Once the part came he installed it and we had our dryer working within a few days. I would not hesitate to call Linet again. Thanks for the wonderful service! read more

Alex is responsive, honest. and very competent. Great value. He worked on our gas stove.

Overall they did a good, no hassle job on the stove. Wish they accepted credit cards, I didn't realize they didn't when booking.

Again, I'm very pleased with Alex at Linet Elecrtonics a d Appliance. He replaced several parts in my screeching dryer at a very reasonable and fair price. I will definitely all him again and would recommend him to others. read more

I was referred to Linet by LG since our fridge is out of warranty. We have already had a major repair done on it (which LG comped since apparently there are reliability issues with these units), but they were not willing to do the same for this repair. We were referred to Linet as an authorized service center, and our experience with Alex was top notch all the way through. He had to come out three times, and he was consistently prompt, communicative, friendly, and personable. Most importantly, he resolved the issue, and even stuck to the original price despite a broken part adding cost that he did not pass through to us. Highly recommend Linet and we will be using them again in the future for any services in their wheelhouse. read more

I reached out and they were able to come the same day and service my dryer. Super prompt! Great service and very helpful. The process of setting up time to have him come out to my house was extremely easy and he was very responsive. Highly recommend. read more

Linet is an authorized LG repair facility and they were recommended by the LG website. I called and inquired about setting an appointment to have my TV looked at, and they were very prompt at getting back to me and providing me with a date that works. Alex showed up on time, and he was very pleasant and professional. He was also very polite and very knowledgeable of the symptoms that my tv was experiencing, and did a great job at troubleshooting it. He sent me a proposal and gave me several options to look into, and gave me zero pressure. This guy and company are top-notch in my books! I highly recommend Linet and Alex if you ever need an authorized service company. Thank you, Alex! read more

Refrigerator Compressor Replacement Alex did a wonderful job repairing our LG refrigerator. Your refrigerator will never break down at an ideal time but it helps that Alex already had the part and was able to fit us in quickly. He is very impressive with his line of work and knowledgable. Thank you Alex Martin Howard read more

On time, super courteous. fixed our washing machine issue. Reasonable price. Overall great service.

Alex did a fantastic job. He came the same day, communicated well and got the job done in minimal time. The price was very affordable and what he quoted. I highly recommend! read more

They are on time, polite, hard working, very good at appliance repair and reasonably priced. I'd give them a 10 all the way around. I've used them for refrigerator/freezer and dryer. Excellent service! read more

Alex might be one of the nicest and most respectful technicians I've ever worked with. I'm another victim of the LG Compressor Fridge fiasco. Lost all food etc, was a nightmare. The only bright spot was that Alex was able to navigate the warranty process with LG easily and did a fantastic job repairing the unit. It was cleanly done and he was in and out with no issues. I cannot recommend him enough for all appliance needs. read more

after consulting yelp to research authorized service companies for an LG dryer...there was a distinct difference between the two authorized companies. I called Linet, left a message with my needs. I received a call back from Alex within 30 minutes and I had an appointment the next day (A Saturday). Alex was AMAZING: clearly and carefully diagnosing scenarios based on my description of the issue to ensure that he would have all parts available to get the job done on the first visit if possible. Sure enough...job done. Pricing seemed fair and everyone is happy. I am a customer for life as a result of Alex. read more

When our front load washing machine wouldnt spin I used yelp to send send put request for quotes . With in 1o minutes I had 3 responses . Fuse had the most pleasant person answer my questions and when i explained our business need Arameh expedited a sane day service assessment ( within 5 hours) . Justin the service provider was professional knowledgeable, friendly . He assessed the problem plus pointed out some unrelated plumbing issues we need to address . We received a quote within 1 hour all for a very reasonable $75 fee. We ended up buying a new machine because the parts cost almost as much as a new machine, but thats not Fuse fault, Fuse HAVA is now our go to appliance and and HVAC service provider. read more

My cousin's LG refrigerator just died. It has this "linear compressor" that seemed to be a fairly common problem. Everyone I called said we just needed to get a new refrigerator. It was not even 8 years old and that wasn't an option. I called Alex at Linet Electronics and he was awesome! He asked me for the model and serial number and checked his warehouse to find that he did have the compressor in stock! He worked with LG to complete the warranty information and came out to inspect and repair the refrigerator for a very reasonable cost and we didn't even have to pay for the compressor! This got my cousin back to having a fully functional refrigerator immediately! I cannot tell you how much this helped us! Thanks Alex! You really saved the day! read more

I contacted Linet Electronics as referred by LG Customer Service for my LG Dryer. Alex immediately identified the issue, ordered the part, and expertly installed it within a week. Outstanding service! read more

Alex is awesome. We had a fridge issue and he came by to asses the problem and it was fixed right away. Saved me buying a new fridge! If you have an appliance issue, Linet is who you need to call! read more

Wish I could give zero stars!. Alex did nothing. They showed up to my house took a picture looked at the dishwasher wiggled a water line and said its working fine and left. I got home from work and the dishwasher was still not working. I texted them back and he was so rude. Wouldn't provide me with any copies of his report for the job description he is claiming he did, said he sent it to the insurance company and I am not allowed to receive it. I recommend not using this company read more

Exceptional customer service, very knowledgeable of appliance repair. very prompt with appointment schedule time.

For all LG appliance owners - this is the service to use! All others are not authorized and will cost you more and be unreliable. Alex did a wonderful job replacing our LG refridgerator's compressor. He was punctual, polite, clean and friendly. He was very knowledgeable and professional and fixed the job right the first time, and made sure it was working before he left. He cleaned up neatly after the job. His service is the only LG authorized repair in Marin County - his name was referred to us by LG electronics. We highly recommend him. read more

Reached out because I damaged my month old LG TV and was referred to by LG seeing this business is an authorized service center. Contacted I believe Alex who was very responsive and gave me an honest opinion. Ultimately the cost to repair my television is on par with just purchasing a new one. Loved how responsive and honest he was about repairs. Would recommend just solely on that interaction. read more

Alex was responsive and prompt. He identified the problem right away and actually had the part needed to repair my 2005 LG washer/dryer combo with him when he came through the door. He had the machine back up and running in less than an hour. He even took a few minutes to pet our dogs who haven't had much time to socialize during the pandemic. Linet will be our first call for future repairs. read more

Alex fixed our dryer drum and was very professional and nice. He was the only one that would come to our home within our local LG authorized service centers. Would absolutely recommend him and his services ! read more

They came out, figured out the problem and fixed it all within a reasonable time frame at a great price

Update: I used Alex again, this time for my washing machine. He was able to come in, quickly assess what was wrong with it and why it was leaking and was able to fix it. He is forever my go-to! Thanks again for everything Alex :) read more

Alex was amazing! I called and left a voicemail and he got back to me right away. He was super communicative and actually fixed my dryer! He was able to walk us through if it was worth fixing and then solved the problem. Would highly recommend him! read more

Alex gave great service, came on time, and had a high dedication to his work.

I had Linet repair my LG icemaker which had trouble consistently producing ice. He did a quick assessment and later in the week installed what he thought would repair the dysfunction. He noted that if it didn't fix it, he would proceed further. When I found the ice maker not working again I called Linet and reported this problem. He told me to report this to my insurance company. That he would do no further work on the problem. I told him I would not report this to my insurance company. I am looking for another repair company read more

Alex was able to fix our Whirlpool heat pump dryer. The part needed took a while to arrive which he had no control over, but as soon as he received the part he scheduled a time to come to the house to install it. He works around our schedule. He is very responsive with calls and texts and kept me updated while we waited for the part. He takes all necessary precautions for Covid and is respectful to the property. I would highly recommend his service to anyone needing an appliance repair. read more

5 Stars for Alex! Very competent, Prompt, Reasonable. And a very pleasant person to be around! Definitely will call for any future appliance problem. read more

Received excellent, fast service from Linet Electronics. I called on a Friday about repairing my LG countertop microwave. Alex gave me an appointment the following Monday. By Monday early afternoon my microwave oven was fixed and working properly. I was amazed that Alex had the parts to repair the oven with him, including the magnetron, which was replaced under warranty. Alex was courteous, thorough and definitely knew what he was doing! I haven't had such a great service experience in a long time! I absolutely recommend Linet Electronics and Alex for appliance repair, especially if you have an LG product. read more